Volunteer And Community Engagement Manager Jobs in London, Greater London
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Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through community led local green power & energy saving schemes.
We are looking for an energetic and creative person to organise and deliver a calendar of engaging and inspiring energy and climate themed events and outreach activities across East Sussex. The events will cover the following themes: saving and sharing energy, insulation, solar and batteries, renewable heat, funding energy efficiency measures, creating healthy and mould-free homes etc.
About you
You are committed to getting the information out there about the transition to zero carbon in a way that is engaging and brings communities together.
You have experience of organising events or other engagement activities. You bring a proactive attitude to the role. You are confident and self driven but enjoy working in cooperation to achieve common goals and to increase your impact. You are a creative thinker with some great ideas about how to engage communities in the transition to a fossil free future and ensure that no one is left behind.
You are a great advocate and because you believe in community energy are happy to promote our services to other organisations and groups with the aim of increasing the number of residents we can support with energy advice and who are able to engage in the transition to a more sustainable future.
You have a high standard of written and verbal communication skills. You are organised with an attention to detail and respect for the importance of collecting data to enable monitoring and evaluation of the project. You want to improve the events by collecting and listening to feedback and implementing improvements. You value the input of our service users, volunteers and staff team into the design of the events programme.
Responsibilities
- Work in collaboration with the ESC team and stakeholders to design a programme of inspiring energy and climate themed events in Hastings, Rother, Eastbourne, and Wealden, reaching a total of 1000 residents across the year.
- Create engagement opportunities for your team at the events and activities of other organisations and local groups by networking and working with the Communications and Marketing person to promote our services.
- Find interesting speakers and organisations to participate in our events.
- Create public events for our No One Left Behind project, finding new, exciting ways to engage the public in conversation about energy and climate topics.
- Manage the administration and logistics of the events, including room bookings, ticket booking processes, etc.
- Look for opportunities to invite our funder along to events and participate in the activities.
- Manage relationships with staff team and volunteer Energy Champions on local events.
- Create event plans and risk assessments for each event.
- Work with the Marketing and Communications Officer and local volunteers to plan PR and promotion of events to agreed timelines.
- Create and work to agreed budgets.
- Ensure you are collecting the data needed to monitor and evaluate the project.
- Create inclusivity in the event registration and attendance experience to support people with a variety of needs.
- Ensure events feed into the wider work and services of Energise Sussex Coast.
- Provide event reports to manager detailing the number of attendees, write-up of the event, and feedback.
- Provide general assistance with ESC events and projects as required.
- Adhere to Energise Sussex Coast’s policies around safeguarding, data protection, etc.
- Attend monthly in-person team meetings in Hastings.
Key Details
• Hours: 30 hours a week, flexible working. Will include some evening and weekend work.
• Job location: Home based (or optional hot desk in Hastings) with regular events in Hastings, Rother, Eastbourne and Wealden. Please note, travel costs to the events will only be paid from a local East Sussex postcode, we would not be able to cover the cost of travelling to events from London or further afield.
Criteria
Essential
1. Professional experience or a personal commitment to the pressing importance of the transition to a sustainable, fossil fuel free future
2. Experience of organising events or community engagement.
3. Experience or an understanding of the importance of quality data collection, monitoring and evaluation, for example collecting and analysing event feedback
4. Effective administration and organisational skills, with good time management and high attention to detail
5. Good written and verbal communication skills
6. Experience working in a team for shared objectives and self-motivated to work independently.
Desirable
7. A qualification in a relevant field: events, marketing or climate/ energy
8. Experience of working with volunteers
To apply
Please send the following to apply:
1.A copy of your CV
2 . A covering letter (of around a page or two) of how you meet the essential and desirable criteria.
Please note - if you are offered the job you will need to provide two references including one from your last employer.
Interviews in person on Weds 22nd May
Inclusion and equality of opportunity
If there's anything you need to help you apply for the job - whether that's help with the job application or alternatives to interview or particular requirements for interview access please let us know and we will make alternative arrangements.
To apply please write a covering letter which explains how you meet each numbered point from the person criteria. Please use the numbers from the list of criteria and give an example for each one. Examples can be taken from your professional or personal life. For example, rather than say “I have strong communication skills' instead give an example which illustrates the skill "I write and send out our monthly e-newsletter and regularly give in person presentations to community groups"
Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through communit
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Digital Marketing Manager
Hours: 30 hours per week (4 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London
Reporting to: Director of Brand and Digital
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key agencies and partners
Salary: £40,000 per annum (FTE pro rata for part-time)
Contract: Fixed term with the potential to extend
About Overcoming MS
Are you a digital marketing expert, looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
About the role
We’re recruiting for an experienced Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role at Overcoming MS and will allow the successful candidate to make the position their own.
The Digital Marketing Manager will be responsible for delivering an innovative new digital marketing approach, through the innovation, creation and delivery of projects and activities which increase leads, donations and engagement for Overcoming MS charity.
Key Responsibilities
The Digital Marketing Manager will work across several areas, including:
1. Conversion optimisation
· Increasing our donations and data capture - to enable us to continue the dialogue and create donations from a greater percentage of those who visit our website, or interact with other digital channels.
· Working with our agency partner to optimise key landing pages and signposting for conversion.
2. User journey optimisation
· Helping people find the right content based on data optimisations so that more people find what they need and understand what else the charity could offer them. Using HotJar for insights.
· Automated email journeys - Building customer journeys to support the Program pillars to build deeper relationships with people in our community.
3. Increasing reach and traffic generation
· Testing different low-cost digital reach opportunities.
· Including paid social, referral activities, calls to action across our channels, YouTube SEO and SEM. Working with an agency to optimise journeys from Google Grant, leading to clearly articulated actions (eg donations, sign-ups, click-throughs).
4. Testing to improve results continually
· Email AB testing - Deliver AB testing to inform future email AB tests.
· Plan AB testing for email marketing projects, for the website, and other projects as needed to improve conversion rates.
5. Digital project management
· Testing new digital versions of courses and tools. Project management of website updates.
6. Campaign support
· Leading, innovating and supporting advocacy, communications and fundraising campaigns as needed to increase reach, engagement and conversions.
7. Gathering community feedback
· Continue the plan to access regular community feedback to influence Hub improvements and other digital channel improvements.
8. Supplier collaboration
· Working with our suppliers to optimise collaboration, reduce cost and increase impact.
About you
Strong digital skills
• A proven track record of managing digital products/projects/programmes which create value for end-users.
• Strong working knowledge and experience in digital solutions.
• Experience in evaluating and improving existing digital programs.
• Significant experience working with 3rd party digital providers to create solutions that work for the target audience.
• Confident in Google Analytics and Google Search Console.
• Excellent understanding of AB testing to maximise conversion rates.
• Experience in using tools like HotJar (preferred).
• Strong analysis skills.
Project management skills
• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.
• Expertise in using and implementing relevant project management methodologies and tools.
• Ability to proactively mitigate risks and overcome barriers to implementing solutions.
High work quality and passion for innovation
• Excellent eye for detail, works to deliver high-quality work.
• A passion for innovation, an open mind, and a willingness to learn and grow.
Strong interpersonal skills
• Excellent communication skills, energetic and passionate.
• Demonstrable track record of building lasting professional relationships.
Charity interest
• An understanding of the charity sector or an interest in charities would be a bonus.
• Knowledge of digital fundraising, digital income generation opportunities and digital conversion.
Working location
You are comfortable working remotely as part of a small team, and happy to travel occasionally to London or other central locations for meetings.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter.
In your application, please let us know:
- Your current salary and desired salary (if you are successful in getting the role)
- Your notice period
- Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.
No agency contact, please.
The client requests no contact from agencies or media sales.
Healthwatch Kensington & Chelsea
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. Its remit covers all publicly funded health and social care services for adults and children.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
The Advocacy Project delivers Healthwatch services in Kensington & Chelsea, Brent and Westminster – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
The role is to lead the work of Healthwatch Kensington & Chelsea, working with a small skilled staff team and a range of volunteers and other community stakeholders. In particular, you will share our commitment to embed user engagement and community development at the heart of the Healthwatch service model, empowering user voices and improving access to health services.
You’ll have an opportunity to develop the service in line with our ambitious vision. This will include leading on the planning and delivery of targeted projects, supporting a diverse and varied engagement programme, and building relationships with a range of strategic partners. The Healthwatch Manager (Kensington & Chelsea) also takes the lead on managing our local Advisory Board. You will work closely with the Healthwatch teams in Westminster and Brent.
Key responsibilities
Ensure Healthwatch Kensington & Chelsea’s work conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project and Brent Council.
Manage and motivate a small staff team to deliver an effective and vibrant local Healthwatch.
Provide leadership to make sure the patient and public voice is heard across health, social care, children’s and other sectors in a continuously changing external environment.
Support the effective working of the Healthwatch Kensington & Chelsea Advisory Board.
Ensure local communities are able to participate fully in our work, particularly those that are least likely to have had their voices listened to. Support these communities in influencing local and national policy.
Represent Healthwatch Kensington & Chelsea at strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
Develop the service to respond to emerging trends and needs, keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
Monitor the service to make sure it delivers to time, budget and quality; provide reports evidencing this to key stakeholders, including local commissioners, Healthwatch Advisory Board, the Bi-borough Health and Wellbeing Board and Healthwatch England.
Develop effective partnerships with key staff in health and social care services.
Work with the communications and engagement lead to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
Work with the Healthwatch Service Manager and Head of Business Development to identify opportunities for funding additional work which will add value to our Healthwatch services.
General responsibilities
Participate in team meetings, training and organisational development.
Contribute to monitoring reports.
Keep to our policies, including health & safety, safeguarding and risk regulations.
Work to our mission, vision, and values.
Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
Excellent knowledge of and experience of working with the health and social care system and the voluntary and community sector.
Thorough understanding of user engagement, community development, user involvement and co-production principles and practice.
Experience of working with diverse communities and tackling discrimination and inequality.
Understanding of the public health challenges in Kensington & Chelsea.
Experience of managing team members.
Experience of contract management and compliance.
Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues and local residents.
Able to interpret complex information and deal effectively with competing interests and challenging situations.
Excellent organisational skills who can work on their own initiative and plan and prioritise your own workload.
Experience of working with a budget.
Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
Willingness to attend further training as appropriate and to adopt new procedures.
Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values
Desirable
Evidence of ongoing personal development and training.
Experience of working with senior managers in public sector bodies.
Experience of developing ideas for new areas of work.
Experience of working directly with volunteers.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident Committed and Mindful Employer.
The client requests no contact from agencies or media sales.
The Community Fundraising Manager will be an integral part of a dynamic and unstoppable fundraising department.
The role will develop and implement strategies to cultivate grassroots fundraising across the UK in support of Sarcoma UK's mission. You will recruit, steward and enable a network of dedicated community fundraisers, volunteer fundraising groups and fundraising event hosts. Through excellent donor support, you will maximise fundraising from annual campaigns, challenge events, community activities and peer-to-peer initiatives.
You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. Working in areas the charity has not previously been able to dedicate a Community Fundraiser Manager to, you will be expected to work with the staff team and, internal and external networking groups, as well as building relationships and partnerships in the community.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
Community fundraising
- Manage and develop regional fundraising by devising a regional community fundraising strategy for income generation.
- Design and develop Sarcoma UK's calendar of annual community fundraising campaigns and events communication, including Cuppa and Cake.
- Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
- Identify opportunities and recruit new community fundraisers, fundraising groups, corporate and school partners.
- Work with the Fundraising team to produce regular feedback reports and analysis on specific community products and overall revenue.
- Lead on promotion of community fundraising through digital marketing, PR, speaking engagements and on the ground fundraising.
Management
- Provide line management and day-to-day support to the Regional Fundraising Officer North, building their fundraising knowledge.
- Develop, manage, and monitor budgets for your areas of responsibility.
Income Generation
- Implement agreed KPIs, objectives and budget for the Regional Fundraising Team to drive support and engagement.
- Identify fundraising products, key accounts, and projects that will support income growth both locally and nationally.
- Responsible for monitoring and managing all income streams across all community fundraising lines including Gift Aid and working closely with the Operations Team.
Processes, administration, and reporting
- Maintain accurate and up-to-date supporter records on Sarcoma UK’s database (Raiser’s Edge).
- Ensure all recording, and stewardship processes are up to date and working across the fundraising team, wider charity and in accordance with current laws and regulations.
- Ensure necessary Community Fundraising policies are up to date.
- Follow Sarcoma UK’s processes and procedures including risk assessments to ensure a consistent approach and maintain a high level of support expected by our donors and fundraisers.
- Ensure that all activities are compliant with legislation governing fundraising including GDPR, health and safety, Institute of Fundraising, and the Fundraising Regulator Code of Conduct.
Wider fundraising
- Support company and corporate partnerships that utilise community and trade fundraising.
- Support third party fundraising and challenge event portfolio.
- Work with the Events Manager to develop merchandise and trade income opportunities.
- Support with managing merchandise supplier relationships and internal and external stock levels.
General
- The role requires some travel to events and meetings throughout the UK. Some weekend or evening work will also be required and time off in lieu will be given. Travel expenses will be reimbursed (exc. Travel to the Sarcoma UK office).
- Stay up to date with the latest knowledge in fundraising and ensure Sarcoma UK’s processes and procedures follow best practice.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?
We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."
About Katherine Low Settlement
Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.
We work with older people to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Enable older residents to be dynamic and contributing members of the Wandsworth community.
Key Objectives for the Elders Core Service Manager Role:
- Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
- Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
- Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
- Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
- Budget Management: Ensure the program operates within budget constraints.
- Member Engagement: Support the planning of the core program with input from elder members and the wider team.
- Recruitment and Support: Recruit and support new and existing members (service users).
Main Duties & Responsibilities:
1. Delivery
- Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
- Transport Management: Manage the transport offer, including route planning and pick-up schedules.
- Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
- Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.
2. Staff and Volunteer Management
- Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
- Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.
3. Relationships, Communication, and Networks
- Member Engagement: Build and sustain strong relationships with elder members.
- Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
- Meetings: Attend meetings on behalf of the Core Programme as required.
4. Finance
- Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.
5. Other Duties
- Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
- Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.
Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.
Dates
Closing Date for Applications: 23:59 on 15th May 2024
Interview Date: 21st May 2024
The client requests no contact from agencies or media sales.
Service Manager - St Martin's House
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will manage and lead a 24-hour 16-18 bed new therapeutic support & accommodation service for women from across South London who have experienced homelessness and severe and multiple disadvantage.
- You will lead and develop a team that is focused on building trust through relationships, so that every woman who is supported gets the person-led, trauma and gender-informed support they need in a place they can call home.
- You are a dynamic, inspirational and capable leader, who proactively supports and enables the team to utilise their strengths and work collaboratively to meet the different needs and aspirations of the women we support.
- Your values and practice will align with the Connection’s traits – we are Curious, Safe, Together and Motivated.
- You will have the personal credibility to build confidence across several south London boroughs, specialist NHS teams, and the wider community.
- You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.
It is an Occupational Requirement for this post are open to women only, as permitted under Schedule 9,Part 1, of the Equality Act 2010.
Salary: £41,409
Closing Date: Sunday 28th April
Interview Date: Wednesday 8th May
Full job description can be found on our website.
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Job Title: Hackney Service Delivery Manager
Salary: £32,000 per annum (FTE)
Working Hours: 28-35 hours per week (pro-rata rate)
Location: Hackney Borough based with some home working.Fixed term contract until 30th September 2025
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable NCT Perinatal Service Delivery Manager who is passionate about supporting parents and infant feeding to lead on this project. This role is home-based but will include travel across the Hackney region (expenses will be reimbursed).
About the role
You will be responsible for managing the parent support project in its entirety across the region. Some of the key responsibilities of the role include:
- Leading on perinatal peer support across the region.
- Managing the project staff team.
- Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all services are accessible and inclusive.
- Engaging with communities through networking with other local organisations.
- Report progress on project status, timelines and delivery against key performance indicators.
- Participate in local perinatal networking/task and finish projects, so that the programme is an integral part of the local perinatal and infant feeding provision landscape, and is able to advocate for and chaperone perinatal service users at a strategic level, raising the profile of NCT’s perinatal offer locally and nationally.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.
The role is 28-35 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is a home-based role, however travel across Hackney will be required.
About you
- Are you willing to undertake our Peer Supporter training? (Requires minimum 3 months Breastfeeding Experience)
- Can you work at pace and juggle a number of different priorities?
- Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
- Do you want to join an amazing Charity that supports parents across the UK?
- Would you like to be part of an amazing team of passionate staff?
If so, please read the job description on our website.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found on our website.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 2nd May 2024
Interview dates@ W/C 13th May 2024
Interview format: May be in person in Hackney – venue tbc. Or Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application.
The client requests no contact from agencies or media sales.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.
You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.
You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.
We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.
There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FareShare
Job Description – Commercial Manager
Reporting to: Head of Food Partnerships
Location: Remote, with regular UK travel and presence in food partner sites
Contract: Permanent
Hours: Full Time, 35 Hours
Salary: £36,302-£38,213 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
The role
This role will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network.
For designated top food partners, you will be their day to day point of contact with regular face to face contact at all levels. You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them.
You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.
You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.
Main areas of responsibility
Partnership Management
- Contribute to the development of consistent, structured Joint Business plans with designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources.
- Work on behalf of the account to develop and embed services relevant to the account and
- agreed through the joint business plan – e.g. employability or store level redistribution.
- Execute joint business plans and report internally and externally on progress.
- Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
- Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.
- Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network.
- Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network
- Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders.
- Ability to use own initiative working independently and responsibly
Desirable
- Experience of working in a retail or food industry sector
- Experience of project evaluation, data-driven analysis and impact reporting
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
Competencies and behaviours
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Excellent written and verbal communication with effective presentation skills
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good
- level of numeracy and literacy
- Analytical and data-driven approach to problem solving
- Creative approach to problem solving and developing new opportunities and initiatives
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Engagement Manager (Maternity Cover)
- Salary: £37,565 per annum
- Contract Type: Fixed Term (12 months), looking for an immediate start
- Hours: Part Time, 4.5 days per week
- Location: Elephant & Castle, central London / Remote – team members must be willing to travel to London periodically and to attend ecosystem events around the country
- Responsible To: Co-Head of Programmes
- Application Deadline: Tuesday 30th April 9am
- Interview Dates: 1st Round – we’ll be hosting rolling interviews for suitable candidates, 2nd Round – w/c 13th May
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
The Community Engagement Manager (Maternity Cover) role will be a critical piece of our Community Programmes team, which provides support to founders at every stage of their startup journey. The Community Programme offering includes a roster of events including panels, masterclasses and workshops, as well as mentoring and coaching opportunities, and peer-to-peer engagement opportunities. We work with an exciting range of partners across the private and third sectors to connect underrepresented founders to networks and capital that will help launch and grow their mission-driven businesses.
We are looking for a driven, process-oriented self-starter who is interested in a role that will expose them to a variety of activities across the Community portfolio. As the Community Engagement Manager, you’ll work directly with the Co-Head of Programmes to ensure the systems we need are in place to support the team to deliver their support offering and that we are constantly learning and evolving our programme offering from Founder feedback and engagement.
You’ll be responsible for developing and delivering programmes and events for the graduate community, as well as contribute to our community engagement strategy – helping us to set up new aspects of our programmes and collaborating with programme managers and coordinators across the portfolio to contribute to a more engaged community of entrepreneurs.
If this is the kind of job you would enjoy, you should join the Hatch team as our Community Engagement Manager.
Responsibilities
Graduate Community Engagement
- Maintain the community engagement strategy for enhanced engagement between founders and a more cohesive founder journey across all stages
- Maintain the end-to-end design and management of the founder experience in the graduate community platform (Circle)
- Helping founders to widen their networks and facilitate connections that can provide critical support and direction via our graduate community platform
- Work collaboratively across the Programmes team to ensure entrepreneurs who engage with Hatch are connected to the best programmes, resources and offers for them
- Maintaining a list of partnership perks for the community
- Understanding both founder needs and partnership opportunities and coordinate the creation of relevant resources, content and perks to meet these
- Attend ecosystem events and speak on behalf of Hatch, and engage the wider team in doing the same
- Helping to ensure consistent relationship management and communication with partner organisations
Programme delivery and development
- Reviewing existing insights and conducting research to refine existing and new peer-to-peer programmes for Hatch founders and graduates
- Engaging mentors, experts and facilitators, where applicable, to support with the leadership of peer-to-peer programmes
- Planning, facilitating and evaluating networking opportunities for founders to build and foster community engagement
- Developing and managing support opportunities for our graduates to increase their access to capital, contracts, and connections
- Working collaboratively with Marketing and Communications team to drive engagement through founder and graduate communication channels
- Managing the content strategy and maintenance of the Resource Hub, to ensure accessibility of content for founders outside of a cohort programme
Systems and administration
- Maintaining the KPI tracking system to record programme founder participation, feedback and learning outcomes
- Feeding into the development of a new CRM system to help us better manage our founder and partner relationships
- Supporting the development and maintenance of our calendar of activities, showcasing engagement opportunities to our founders and the public
- Reviewing and suggesting improvements and innovations to systems and implementing system changes
Monitoring and evaluation
- Supporting the collection and collation of feedback from volunteers, mentors and founders in order to monitor and improve participant experience
- Working with the Fundraising team to report on Community Programme KPIs, anecdotal feedback, and to support with the generation of case studies, for funder reports and fundraising pitches
- Collecting and analysing relevant data for the resources webpage, graduate community platform, as well as keeping up to date with any relevant tech updates and training required for monitoring the data
Other
- Gaining and maintaining in-depth knowledge and understanding of Hatch’s work, priorities and future plans and acting as a spokesperson for the charity when required
- Representing Hatch externally at speaking and networking opportunities
- Other duties that may be required from time to time as part of a small, dynamic team
Person Specification
- Excellent time-management and organisational skills
- Comfortable collecting and generating insights from data for reports
- Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of stakeholders and project managing cross-departmental work
- Exceptional communicator, both written and verbal, and comfortable talking to a wide range of people
- Online community management experience would be desirable
- Creative problem solving skills: always looking for things to improve and suggesting ways of improving them
- Ability to work independently , as well as collaboratively with the wider team, and identify potentially more effective ways of working
- A passion to support and connect underrepresented founders to start and grow businesses that will have a positive impact in the world
- Strong interest in equitable and impactful entrepreneurship – experience as an entrepreneur yourself would be a bonus
- Strong understanding of the entrepreneurship ecosystem across the UK and the needs and challenges of entrepreneurs
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
- Flexible working – work from home or in the office and at the times that work best for you
- 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
- 4 days per year paid time off to volunteer
- 4 wellbeing days per year
- Enhanced parental leave
- Enhanced sick pay leave
- Paid time off for dedicated learning and development opportunities
- Team Days/get togethers 3 times a year
- Access to Hatch programmes and events free of charge
- Employee Assistance Programme Health Assured
- Employee pension scheme
- Salary Sacrifice Scheme
- Cycle to Work Scheme
- Eye care scheme
- Interest free loans to purchase season tickets for travel to work
To Apply
Please note we are only able to accept applications from candidates who have the right to work in the UK.
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points by 11pm, 22nd October:
- What excites you about Hatch as an organisation and about this role in particular?
- How do your previous skills and experiences align with this role?
- What would you do in this role that would really make an impact?
- Where did you first hear about this opportunity?
We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider applications unless they include a CV, a cover letter and respond to the above bullet points, and/or if they have not been submitted through our application portal.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is a 6 month maternity cover role to help deliver a major project to ensure that Muscular Dystrophy UK’s support is accessible to individuals and communities that we aren’t currently reaching or engaging with; to broaden the general reach of our support by working in collaboration with relevant stakeholders and colleagues; and to recruit volunteers to support with this project.
You will support the Head of Regional Support, Outreach, and Information to identify and implement a sustainable model for broadening our reach.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
About you
We are seeking an enthusiastic and self-motivated individual with demonstrable knowledge of developing and implementing new policies and processes to ensure best practice in recruitment, retention and engagement.
You will have a background in HR, and ideally, experience working with or supporting volunteers or communities.
You will need to have good IT skills, with knowledge of Microsoft Office and a CRM or People Management software.
About the role
Reporting to the Head of People, and with support from the Director of Communities and Inclusion, the HR Officer for Communities and Volunteers will:
- Produce volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance.
- Support staff working with volunteers and other unpaid members of the BES communities to embed best practice in the valuing of unpaid contributors.
- Develop and implement, monitor and evaluate processes for a fair and equitable system of volunteer recruitment, benefits, recognition and awards.
- Identify where the gaps lie in the EDI data of volunteers and actively seek to address these.
To find out more about the role, please download the job description and job pack.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
Location: Hybrid working part London Office (Islington, London) part home work (the post holder will work a minimum of 1 day per week in the office) or flexible location home working.
Salary: £38,450 per annum if London based or £35,850 per annum if home based
Hours: 35 hours per week
This is a fixed-term role for 8 months.
Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
We are looking for a Digital Project Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.
As a digital professional with previous charity or digital agency experience, you will be at the forefront of helping to drive digital transformation, building awareness of the work we do and the life-changing impact of type 1 diabetes.
You will support the implementation of a digital programme plan to carry out the development and refresh of several digital products and platforms in line with user needs and business objectives. You will collaborate with internal stakeholders, digital agencies and platform providers to ensure that developments meet quality standards around design, usability, user experience and accessibility, ensuring excellent experiences for our audiences. You will help co-ordinate tasks and resources and track project progress, contribute to user acceptance testing and content audits and updates. You will also be a confident advocate for UX best practice and building brand awareness.
An experienced digital professional, you may have worked for a charity or digital agency before in a similar role. You will be motivated by delivering high quality digital products and will be familiar with a range of digital channels and platforms. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
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Digital project management
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Working with digital agency suppliers including developers
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Collaborating with a range of internal and external stakeholders
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Conducting user acceptance testing
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Manager - £29,000 per annum plus LW (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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An exciting opportunity to shape a startup organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The Volunteer Manager (VM) is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors across the regions, which includes partnership development, online site listing, and matching mentors/mentees, general oversight of mentoring relationships in different programmes, implementation of safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline across the regions, with 5000 new mentors for 2024. This role reports to the Chief Commercial Officer (CCO).
1MM VM’s main tasks include:
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Helping 1MM to scale by sourcing sufficient volunteer mentors who go on to become confirmed matches for high quality mentoring relationships.
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Ensuring mentors coming online have completed the platform mentor training within 1 month, and that this conversion results in sufficient and timely readiness of mentors to meet the needs of programmes with one month’s lead time.
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Providing ongoing support to 1MM’’s Volunteer Providers (eg employer partners), maintaining strong relationships.
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Securing one corporate sponsor per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to mentors.
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Providing a weekly update on various aspects of mentor recruitment, including expected supply, actual registration, and confirmed matching. Share lessons learned on volunteer conversion and matching with the wider team.
For a more detailed job description, please see the job pack attached.
Terms and Conditions:
This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).. We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
A little bit about who we are:
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
The majority of our charity's income is generated in our social enterprise which includes our four charity shops based Online, in Plumstead, Lewisham and Poplar. We also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of our social enterprise, directly contributing to our charity whilst gaining skills and valuable work experience.
Some of the things that we are looking for in our Community Manager:
- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential
Some of the things you would be responsible for as a Community Manager:
- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements
You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager
Location: London
Contract Type Permanent, Full time
Salary: £30,000 - £35,000
Hours: 40
Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops
Closing date; 05-05-2024
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