Volunteer Development Manager Jobs in Home Based
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Partnership Manager role will report to the CEO and sit within the Business Development Team.
The Partnership Manager will be responsible for identifying new business opportunities in order to generate revenue, improve profitability and help the business grow. You will have a clear ability to tailor the way we sell our services to potential clients.
You will lead and support others across the company to communicate our service offering to external stakeholders that will directly contribute to the company’s growth strategy and impact.
The Partnership Manager will also be a key member of the department and contribute to, departmental strategies, systems and maximising efficiency, and communicating our brand values and services that attracts a wide range of clients.
In this role, you will work closely with the Digital Communications and Marketing, Monitoring and Evaluation, Programme and Finance teams.
Essential Experience
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Have a minimum 5 years sales and client relationship experience
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Proven success in a similar role, with a track record of securing income through multi-year partnerships
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Strong relationship management skills, particularly within the education and/or corporate sector.
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Ability to manage a heavy and varied workload effectively and maintain high levels of both accuracy and output
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Ability to think strategically and identify new opportunities and initiatives to grow the business
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Excellent verbal and written communication skills, with experience of producing high quality written materials that are tailored to the needs of specific internal or external audiences.
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Experience managing a CRM system, sales systems flow and executing sales campaigns/funnels
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Experience working in a fast-paced environment and working independently to find solutions to problems
The client requests no contact from agencies or media sales.
We currently have an exciting opportunity for a highly skilled Area Branch Development Manager to join our field operations team. You will join us working 35 hours per week (including some evening and weekends) on a 12 month fixed-term contract basis and in return you will receive a competitive salary of up to £41,363 per annum, plus car allowance and excellent benefits.
The role will be home-based and the successful candidate must be based in (or willing to relocate to) Cornwall or West Devon, as travel is necessary for the execution of the post holder’s duties throughout this region.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee. Usually volunteering from their own homes, our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!
Responsibilities of our Area Branch Development Manager:
As an Area Branch Development Manager you will be accountable for the development, growth and local governance of branches within a designated area. Providing a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers. You will develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability. You will work collaboratively with other CP regional teams where appropriate, identifying where there are opportunities to achieve more by working together.
What we’re looking for in our Area Branch Development Manager:
- Proven management experience including drafting business and operational plans
- Proven experience of leading and managing volunteers
- Experience of planning and implementing new processes and systems across a multi-site organisation
- Proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
- Personal and professional manner and credibility that generate trust and confidence in others
- Knowledge of the animal welfare sector
- Hold current full clean driving licence
What we can offer you:
- salary of up to £41,363 per annum plus excellent benefits
- generous annual leave entitlement
- car allowance
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Closing date: 5th May 2024
Virtual interview date:Week commencing 20th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
Then Advance Charity could be the career choice for you!
We are looking for an IT Project Manager
Salary: £42,000 - £45,000 (depending upon experience)
Location: Hammersmith, with travel to other Advance sites (some working from home)
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Reporting to the Director of Finance & Operations, the IT Project Manager will lead the scoping, researching, sourcing, design develop and implementation of several new systems relating to CRM, Case Management, Finance and HR.
The IT project manager will also support the Director of Finance & Operations in managing the relationship with the IT Support contract, providing IT support where necessary and in renewing the IASME (Information Assurance for Small and Medium Enterprises) accreditation.
About You: You are pro-active, driven to improve processes and ways of working and have good stakeholder management skills and experience. You have the ability to work independently and use initiative. You will have good research and planning skills and are able to remain calm under pressure. You have good organisational skills including attention to detail and multi-tasking skills.
You are approachable, positive, flexible and ready to take on a wide range of tasks.
To be successful as the IT Project Manager you will need the below experience and skills:
You will have previous experience in IT change management with significant experience of overseeing implementation projects, allowing you to hit the ground running. You will have an excellent understanding of computer systems, security and databases to allow you to ensure
an excellent and reliable IT service is provided to all staff on and off site. You will have strong Project, Stakeholder & Programme management skills and significant experience of delivering major business critical projects including the desired benefits and outcome to time, cost and quality, including the management and maintenance of standard project controls and documents.
You will have a bachelor’s degree in a relevant discipline or equivalent professional experience and
A PMP, PRINCE2, Agile or other industry standard Programme or Project Management qualification. A good knowledge of Microsoft Server technologies, 365 admin level experience across Teams, SharePoint, OneDrive, Exchange Online etc. is essential for the role. Your experience will include supporting network devices and concepts, printers, softphones and other business hardware and software.
How to apply:
If this sounds like the opportunity for you, please click on the ‘Apply Job’ button below.
Closing Date for Applications: Sunday 19 Mary 2024 at 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
Career development pathways
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email the Talent team via our website and we will contact you to discuss how we can help.
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Diversity, Inclusion and Equal Opportunities
We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Digital Marketing Manager
Hours: 30 hours per week (4 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London
Reporting to: Director of Brand and Digital
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key agencies and partners
Salary: £40,000 per annum (FTE pro rata for part-time)
Contract: Fixed term with the potential to extend
About Overcoming MS
Are you a digital marketing expert, looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
About the role
We’re recruiting for an experienced Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role at Overcoming MS and will allow the successful candidate to make the position their own.
The Digital Marketing Manager will be responsible for delivering an innovative new digital marketing approach, through the innovation, creation and delivery of projects and activities which increase leads, donations and engagement for Overcoming MS charity.
Key Responsibilities
The Digital Marketing Manager will work across several areas, including:
1. Conversion optimisation
· Increasing our donations and data capture - to enable us to continue the dialogue and create donations from a greater percentage of those who visit our website, or interact with other digital channels.
· Working with our agency partner to optimise key landing pages and signposting for conversion.
2. User journey optimisation
· Helping people find the right content based on data optimisations so that more people find what they need and understand what else the charity could offer them. Using HotJar for insights.
· Automated email journeys - Building customer journeys to support the Program pillars to build deeper relationships with people in our community.
3. Increasing reach and traffic generation
· Testing different low-cost digital reach opportunities.
· Including paid social, referral activities, calls to action across our channels, YouTube SEO and SEM. Working with an agency to optimise journeys from Google Grant, leading to clearly articulated actions (eg donations, sign-ups, click-throughs).
4. Testing to improve results continually
· Email AB testing - Deliver AB testing to inform future email AB tests.
· Plan AB testing for email marketing projects, for the website, and other projects as needed to improve conversion rates.
5. Digital project management
· Testing new digital versions of courses and tools. Project management of website updates.
6. Campaign support
· Leading, innovating and supporting advocacy, communications and fundraising campaigns as needed to increase reach, engagement and conversions.
7. Gathering community feedback
· Continue the plan to access regular community feedback to influence Hub improvements and other digital channel improvements.
8. Supplier collaboration
· Working with our suppliers to optimise collaboration, reduce cost and increase impact.
About you
Strong digital skills
• A proven track record of managing digital products/projects/programmes which create value for end-users.
• Strong working knowledge and experience in digital solutions.
• Experience in evaluating and improving existing digital programs.
• Significant experience working with 3rd party digital providers to create solutions that work for the target audience.
• Confident in Google Analytics and Google Search Console.
• Excellent understanding of AB testing to maximise conversion rates.
• Experience in using tools like HotJar (preferred).
• Strong analysis skills.
Project management skills
• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.
• Expertise in using and implementing relevant project management methodologies and tools.
• Ability to proactively mitigate risks and overcome barriers to implementing solutions.
High work quality and passion for innovation
• Excellent eye for detail, works to deliver high-quality work.
• A passion for innovation, an open mind, and a willingness to learn and grow.
Strong interpersonal skills
• Excellent communication skills, energetic and passionate.
• Demonstrable track record of building lasting professional relationships.
Charity interest
• An understanding of the charity sector or an interest in charities would be a bonus.
• Knowledge of digital fundraising, digital income generation opportunities and digital conversion.
Working location
You are comfortable working remotely as part of a small team, and happy to travel occasionally to London or other central locations for meetings.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter.
In your application, please let us know:
- Your current salary and desired salary (if you are successful in getting the role)
- Your notice period
- Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.
No agency contact, please.
The client requests no contact from agencies or media sales.
Key Information:
Hours: 37.5 hours per week
Position: Marketing and Fundraising Manager
Contract: Permanent (up to two days from home per week)
Pay: £35,000-£38,000
Location: St Nicholas House, Old Churchyard, Liverpool, L2 8TX
Reports to: Chief Executive Officer
Closing date for applications: 26th April 2024
Interview date: 10th May 2024
Start Date: ASAP
About Options
At Options for Supported Living we support people with learning disabilities, autism and acquired brain injuries to live their lives to the full.
We work hard to create a better world where people with disabilities contribute to their communities as unique and valued members. Through the support we give, we enable people to make decisions for themselves and live lives full of friends, family, people they love, community, health, and purpose. The same as anyone.
And we don’t stop there. We’re committed to speaking out about the things that matter most within social care. Through our community we give people a voice, working together to create a lasting impact.
The role
It’s an exciting time to join Options as we focus on income generation to drive sustainable growth for the future. Working through a team, the Marketing & Fundraising Manager is instrumental in supporting Options vision and mission through clear strategic marketing, fundraising delivery as well as monitoring and reporting on its impact.
Key responsibilities
1.Ensure the development of a clear marketing and fundraising plan aligned with our strategic objectives and target audience to drive brand awareness, engagement, and income.
2.Work alongside agency partners to plan, execute and monitor integrated marketing and fundraising campaigns across on and offline channels.
3.Ensure brand consistency and integrity, including tone of voice across all marketing materials and communications.
4.Create engaging and compelling content including articles, blogs, videos, and graphics to promote our support and expertise and raise awareness of key campaigning topics.
5.Maintain a database of supporter, donors, and potential funders, maintaining accurate records that are kept up to date and information handled in accordance with the Data Protection Act and GDPR regulations.
6.Ensure donor effective stewardship journeys are followed.
7.Maintain online fundraising platforms, social media feeds and associated communications tools alongside the Marketing Officer.
8.Lead, motivate and support the marketing team: Marketing Officer, Fundraising Coordinator, and Social Media Apprentice.
9.Oversee website content management ensuring, blogs, stories, and events are relevant and in line with our marketing and fundraising strategy.
10.Work alongside other departments such as the Community, Recruitment, and Finance Team to ensure the organisation runs smoothly.
11.Collect feedback from people we support, families and staff to ensure the continued development of the marketing and fundraising strategy.
12.Look for opportunities to increase our network of contacts, stakeholders, and volunteers.
13.Support the Leadership Team in improving internal communication and brand alignment of all staff and people associated with Options.
14.Working alongside the leadership team to ensure that one-off projects are completed on time and accurately.
15.Remain up to date with current marketing trends to influence and remain relevant in a widely competitive third-sector market.
16.Prepare reports for the leadership team and Options trustees on project targets and outcomes.
17.Attend relevant meetings and work within Options, values and beliefs, policies, and procedures.
18.Represent Options at events as required.
Experience
1.Experience of professional fundraising, or similar experience in a marketing, sales, or business development environment.
2.Track record of setting and achieving income targets.
3.Experience of managing people.
Qualifications
It is desirable to have a relevant professional qualification – Chartered Institute of Marketing (CIM) or Chartered Institute of Fundraising (IoF) - or working towards.
Skills
·Working within the values of Options.
·Accessible language skills – it is essential that you have strong verbal and written communication skills and that our communication is accessible for the people we support and the general population; an understanding Easy Read guidance and inclusive language would be preferred.
·Relevant and up-to-date IT skills, knowledge of digital channels and how they can be used to gain and promote social care and the third sector.
·Have a good eye for design.
·Have excellent attention to detail.
·Confident and capable organiser.
·Good networking skills.
·Delegator and able to prioritise.
·Have a positive attitude and integrity.
·Able to work confidently when required.
·Have a desire to get things done proactively and purposefully.
Summary of Terms:
Salary
£35,000
Working hours
37.5 hours (with up to two days working from home)
Contract Type
Hybrid, Permanent
Annual leave
33 days (inclusive of bank holidays)
Sickness
5 days (one calendar week) full pay per year (after the first 6 months of service) and after a waiting period of 3 days.
Car
40p per mile (when additional travel is required to carry out work for Options)
Training
Options will support the post holder in pursuing their development.
Pension
5% Subject to eligibility, we will automatically enrol you into our nominated pension scheme after you have worked for us for three months. You can opt-out if you do not wish to be in Scheme. If you do not opt out, we will deduct your contributions to the pension scheme from what we pay you. Current details of the Scheme and your rights relating to it, and of your and our contributions, will be provided to you separately.
Based at
St Nicholas House, Old Churchyard, Liverpool, L2 8TX
Benefits:
- Blue Light Discount & reimbursement
- Arriva Travel Club
- Cycle to work
- Fix your bike voucher
- Learn to drive
- Health Assured (Employee Assistance Programme)
- Company pension
- Referral programme
- Sick pay
- Casual dress
- Company events
- Training paid for
- 02 Open
- Medicash
- £250 refer a friend scheme
- Company events
- Training & development
How to apply:
If you are interested in joining our team, please hit the apply button. We look forward to hearing from you!
Kindly provide a cover letter illustrating the alignment of our values with your own. Additionally, share insights into a successful campaign you've been part of, highlighting your role and impact.
All successful applicants are subject to a DBS and pre-employment checks.
We currently do not hold a sponsorship licence, therefore are not able to offer sponsorship of employment at this time.
The client requests no contact from agencies or media sales.
About the role
This is a new role for Clatterbridge Cancer Charity as we look to expand our successful Individual Giving & Lottery programmes.
The post holder will deliver quality fundraising campaigns, including Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes acquisition, retention and stewardship of individual donors and lottery players to achieve a sustainable increase in income for Clatterbridge Cancer Charity.
You’ll have strong commercial knowledge, with the ability to apply this to the Charity sector; adding value to our existing fundraising activities and impact reporting.
As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and a knowledge of data-driven marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, they will be instrumental to the success of Individual Giving during an exciting period of growth for Clatterbridge Cancer Charity.
About the Charity
Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.
It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.
This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.
Please include a Cover Letter, alongside your CV with your application, detailing how you meet the criteria set out in the Person Specification.
Healthwatch Kensington & Chelsea
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. Its remit covers all publicly funded health and social care services for adults and children.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
The Advocacy Project delivers Healthwatch services in Kensington & Chelsea, Brent and Westminster – three of 152 local Healthwatch organisations. We’re building on the important work that’s been done to date, while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
The role is to lead the work of Healthwatch Kensington & Chelsea, working with a small skilled staff team and a range of volunteers and other community stakeholders. In particular, you will share our commitment to embed user engagement and community development at the heart of the Healthwatch service model, empowering user voices and improving access to health services.
You’ll have an opportunity to develop the service in line with our ambitious vision. This will include leading on the planning and delivery of targeted projects, supporting a diverse and varied engagement programme, and building relationships with a range of strategic partners. The Healthwatch Manager (Kensington & Chelsea) also takes the lead on managing our local Advisory Board. You will work closely with the Healthwatch teams in Westminster and Brent.
Key responsibilities
Ensure Healthwatch Kensington & Chelsea’s work conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project and Brent Council.
Manage and motivate a small staff team to deliver an effective and vibrant local Healthwatch.
Provide leadership to make sure the patient and public voice is heard across health, social care, children’s and other sectors in a continuously changing external environment.
Support the effective working of the Healthwatch Kensington & Chelsea Advisory Board.
Ensure local communities are able to participate fully in our work, particularly those that are least likely to have had their voices listened to. Support these communities in influencing local and national policy.
Represent Healthwatch Kensington & Chelsea at strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
Develop the service to respond to emerging trends and needs, keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
Monitor the service to make sure it delivers to time, budget and quality; provide reports evidencing this to key stakeholders, including local commissioners, Healthwatch Advisory Board, the Bi-borough Health and Wellbeing Board and Healthwatch England.
Develop effective partnerships with key staff in health and social care services.
Work with the communications and engagement lead to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
Work with the Healthwatch Service Manager and Head of Business Development to identify opportunities for funding additional work which will add value to our Healthwatch services.
General responsibilities
Participate in team meetings, training and organisational development.
Contribute to monitoring reports.
Keep to our policies, including health & safety, safeguarding and risk regulations.
Work to our mission, vision, and values.
Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
Excellent knowledge of and experience of working with the health and social care system and the voluntary and community sector.
Thorough understanding of user engagement, community development, user involvement and co-production principles and practice.
Experience of working with diverse communities and tackling discrimination and inequality.
Understanding of the public health challenges in Kensington & Chelsea.
Experience of managing team members.
Experience of contract management and compliance.
Excellent communications (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues and local residents.
Able to interpret complex information and deal effectively with competing interests and challenging situations.
Excellent organisational skills who can work on their own initiative and plan and prioritise your own workload.
Experience of working with a budget.
Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
Willingness to attend further training as appropriate and to adopt new procedures.
Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values
Desirable
Evidence of ongoing personal development and training.
Experience of working with senior managers in public sector bodies.
Experience of developing ideas for new areas of work.
Experience of working directly with volunteers.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident Committed and Mindful Employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person.
You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging stakeholders and partners through local events, shows, talks etc.
We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities. Most of our volunteers are linked to one of our 40 county committees across England & Wales.
You will take the lead for volunteering across a range of projects including the development and implementation of new volunteering systems and processes and the piloting of a new volunteer ambassador programme. The role also includes the line management of the Volunteering Projects Co-ordinator.
Key responsibilities:
Volunteering systems & processes
- As the lead ‘subject matter expert’ for volunteering, you will lead on the implementation of new volunteering systems & processes across RABI. This includes making decisions to support system development, testing, communications and training for users.
- Work closely with the National Volunteering Manager and the team of Regional Managers, to ensure they are equipped and supported to make best use of the new systems.
- Work with the Head of Volunteering and Volunteering Projects Co-ordinator to ensure the appropriate processes and policies are in place to support good practice and an accessible and inclusive volunteering experience.
- Lead on the evaluation of new systems & processes for volunteering and agree clear recommendations / priorities for future development.
Diversify and expand volunteer offer
- Lead on development and implementation of new volunteer roles – including the introduction of community and corporate ambassadors.
- Work with a range of stakeholders to clarify priorities for future development for new types of volunteering – from flexible, micro roles, to more formal roles such as volunteer ambassadors.
- Develop and agree approach to volunteer recruitment, engagement and development – to support ambassadors and other roles.
- Put in place a clear development plan for ambassadors – including opportunities to come together, collaborate on future content and training etc.
- Manage and evaluate pilots – gathering evidence to inform future development.
Volunteer learning and development
- Understand volunteer learning and training needs and organisational requirements to inform future development.
- Lead the introduction of new learning systems, volunteer portal and content to support volunteer training and development – to ensure volunteers feel supported and we are meeting appropriate safe and legal obligations.
Volunteer communications and recognition
- Work with Head of Volunteering to improve volunteer communication – including volunteer forums and newsletters.
- Lead on improvements to informal and formal recognition of RABI volunteers / county committees – including introduction of long service awards and involvement in national initiatives such as Volunteers Week and Big Help Out.
Team management and leadership
- Work closely with the Head of Volunteering, National Volunteering and Senior Regional Managers to set direction, make decisions and engage the wider team.
- Manage the Volunteering Projects Co-ordinator, setting clear goals and supporting their development.
- Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.
General
- Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
- Take responsibility for professional development, working with your line manager to identify training that will support growth in the role.
- Promote the Charity’s work. Attending external meetings and events in agreement with your manager.
- Perform any other reasonable task as required by your manager.
Person Specification:
Essential
- Affinity, understanding and demonstration of the goals and objectives of RABI.
- Project management & leading change – experience of managing projects across an organisation and working with different stakeholders to support change – ideally related to volunteering.
- Volunteer management – very good understanding and experience of volunteering development and management good practice.
- Learning and development – experience of supporting people’s development and confidence through provision of guidance, e-learning.
- Previous people management experience – including setting goals and managing performance.
- Communications & interpersonal skills – ability to engage and build strong relationships with a range of stakeholders through good communications.
- IT & digital systems – experience of using and supporting others in use of CRM and similar systems.
- Be resilient and open to change in a developing department, and able to adapt to those changes.
- A positive and creative approach to work.
- Self-motivated and confident in working both independently and in a team environment.
- Ability to manage time effectively, prioritise workload and plan ahead.
- A full UK driving licence.
Desirable
- Experience of managing and developing a volunteer ambassador programme.
- Experience of using and supporting others in use of MS Dynamics.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Full training and support will be provided for the right candidate.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
We currently have an exciting opportunity for an Area Branch Development Manager to join our field operations team. You will join us working 35 hours per week (including some occasional evenings and weekends to support out volunteers) on a permanent basis. In return you will receive a competitive salary of up to £41,363 per annum, plus car allowance and excellent benefits.
The role will be home-based and the successful candidate will need to based in the lower quadrant of the North West region (the area below Preston and East Lancashire would be advantageous), due to current developments in the Manchester and surrounding area, with a flexible work structure to meet the needs of branches in the area.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee. Usually volunteering from their own homes, our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!
Responsibilities of our Area Branch Development Manager:
As an Area Branch Development Manager you will be accountable for the development, growth and local governance of branches within a designated area. Providing a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers. You will develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability. You will work collaboratively with other CP regional teams where appropriate, identifying where there are opportunities to achieve more by working together.
What we’re looking for in our Area Branch Development Manager:
- Proven management experience including drafting business and operational plans
- Proven experience of leading and managing volunteers
- Experience of planning and implementing new processes and systems across a multi-site organisation
- Proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
- Personal and professional manner and credibility that generate trust and confidence in others
- Knowledge of the animal welfare sector
- Hold a valid UK driving licence and access to you own vehicle to use for business travel
What we can offer you:
- Salary of up to £41,363 per annum plus excellent benefits
- Generous annual leave entitlement
- Car Allowance
- Contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Closing date: 29 April 2024
Pre-interview conversation: w/c 06 May 2024
Virtual Interview date:15 and 16 May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Working hours
35 hours per week – Mondays – Fridays throughout the year (there may be some flexibility with start and finish times in this role). Please note you will be required to regularly work outside of the normal office hours to attend and run events.
Benefits
Attractive starting salary of £32,000 per annum
25 days’ paid holiday, plus bank holidays, rising to 30 days’ after 5 years’ service
Membership of a DC pension scheme with 10% employer contributions and life cover
After you have been with us for 3+ years, you will be entitled to generous fee remission for your children
Free lunch and free use of the School’s gym and swimming pool
Membership of Smart Health, offering wellbeing advice and access to GP and mental health support
About us
Ipswich School has been voted Suffolk’s top independent school in The Sunday Times Parent Power League. We have over 1100 pupils aged between 3 months and 19 years. The School is consistently judged to be ‘excellent’ in all that we do, with the most recent report by ISI Inspectors confirming, Ipswich School has a fine record of academic success, which is placed within the context of an extensive range of activities outside the classroom. The School operates a five-day week, with representative sports on Saturdays. Games, CCF, Community Service and a variety of other activities take place on Thursday afternoons.
Development and Alumni Relations at Ipswich School
The School’s Development Office was established in 2006 to work with the School’s communities, including past pupils (known as ‘Old Ipswichians’ or OIs), and current and former parents, to encourage support for Ipswich School through events, volunteering and financial support.
This is an exciting role based in our Development Office, which is vital to the smooth running of our alumni community, the Old Ipswichians. Our alumni are an important part of the School’s past, present and future. In this role you will take the lead in further developing and enhancing our events, alumni engagement and fundraising programme to encourage positive relationships with the School.
You will play a pivotal role in the team; producing engaging copy, editing, proofing and facilitating the delivery of key departmental communications. Working closely with the Development Director, you will also work to develop and implement an engaging fundraising programme.
To undertake this role successfully you will need to have the following skills and experience:
- Be educated to A Level standard with excellent written and verbal communication skills
- Direct events management experience of at least three years
- Experience of fundraising in a charity setting
- Excellent workload management skills
- Experience in writing copy, with exceptional attention to detail including grammar and spelling
- Good keyboard/ICT skills
- Good understanding of social media
- Excellent customer service skills, a good telephone manner and a helpful, proactive approach
- A genuine interest in people and their stories.
Ipswich School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the job, including checks with past employers and an Enhanced Disclosure via the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Remote, with regular travel to Central London for events and meetings
About the role
This is an exciting opportunity for an experienced and dynamic Events Manager to lead on Media Trust’s 2024 calendar of fundraising and industry-facing events, including our upcoming 30th Birthday Fundraising Gala and support with other programme-related events.
The successful candidate will have demonstrable expertise in delivering successful fundraising and other events, working across multiple projects, and finding new and innovative ways to engage corporate supporters in fundraising events and campaigns.
You will be part of the Volunteering & Events Management team and will manage a range of in person and virtual events, from fundraising events to corporate partner cultivation drinks, industry roundtables and large-scale volunteering initiatives. You will work with internal and external stakeholders to develop and deliver impactful high-quality events and ensure that all our events deliver against set targets.
This role would suit someone with a good understanding and experience of the UK charity sector and a passion for equalities and inclusion. We are looking for a strong candidate to take Media Trust’s event activity and fundraising to the next level to enable us to support more charities and underrepresented talent and engage more media and creative industry professionals in our work.
Key responsibilities
Events Management
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Manage end-to-end delivery of Media Trust events, campaigns and projects of varying size, format and complexity, both in person and virtually
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Lead on the development and running of Media Trust’s 30th Birthday celebratory events, including but not limited to our Fundraising Gala, ensuring the fundraising target is hit or exceeded
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Support the Programmes team and Media Trust Films team on delivery of events when necessary, including, but not limited to, Charity Challenge Days and Film Screenings
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Provide a high standard of support to key stakeholders throughout the planning, execution and evaluation of each event
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Develop and implement consistent processes, procedures and documentation for all events across Media Trust, including event timelines, agendas, speaker and staff briefs
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Develop fundraising and sponsorship proposals to fund core events across Media Trust
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Manage event budgets ensuring they are run cost effectively
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Maximise the profitability (where appropriate), sustainability and quality of all events
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Act as first point of contact for stakeholders including corporate partners, venues, caterers, speakers, attendees, Media Trust staff and Trustees
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Research and suggest relevant key speakers and work with all Media Trust teams to finalise speakers for events
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Work closely with the Marketing team to develop communications to promote events and drive engagement
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Monitor KPIs and evaluate the impact of events, providing reports and feedback summaries as required
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Ensure all Media Trust events and fundraising activities are logged effectively and Media Trust’s CRM is kept up-to-date
Corporate Partner Activity
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Liaise with our Corporate Partners and lead on bespoke events organised as part of their partnership with Media Trust
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Work closely with the Partnerships team to develop and deliver volunteer opportunities, recruiting, briefing and training volunteers including presentations and pitches
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Work with other members of the Volunteering & Events Management team to support with other volunteering activity including development of innovative events and opportunities
Additional Responsibilities
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Continual research and ideation, monitoring industry trends for new and exciting fundraising and profile-raising opportunities and partnership collaborations
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Provide additional support to the Partnerships team as required
What we are looking for in you
Essential
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Experience of end-to-end event management, including the planning of fundraising events, and delivering high-impact results in a professional or charitable organisation
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Experience of organising both online and in person events
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Attention to detail, accuracy, and the ability to manage and prioritise across multiple events, work with multiple teams and meet deadlines
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Experience of working with Corporate Partners and managing stakeholder relationships at both a strategic and project level
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Outstanding communication skills and ability to adapt tone and approach for different stakeholders
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Strong leadership skills to effectively manage external stakeholders and suppliers, paid and unpaid, ensuring high quality of work and events run smoothly
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Experience of data management and CRM systems with ability to support, inform and report on fundraising and other event activity
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A passion for events and innovative approaches to engaging audiences
Desirable
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Experience of creating and developing proposals for event sponsorship and pitching to corporate partners and other stakeholders
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Experience of designing and managing event budgets
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Good understanding of the charity sector, including charity, GDPR and data protection laws
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Understanding of the media, comms and creative sectors in the UK
The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Values of the organisation
At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we’re working with hundreds of charities to strengthen their storytelling, advocacy and campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered in partnership with our media and creative industry partners and by matching media industry volunteers looking to give back with charities looking for help with content creation and other comms support. At the same time, our programmes for underrepresented talent are giving young and diverse talent the creative media skills, access and mentoring support to break into the media
We aim to represent the communities we support. We encourage applications from people of colour, those who identify as LGBTQIA+, working class as well as Disabled people and those living with mental health conditions.
We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss.
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Media Trust values diversity and is an equal opportunities employer.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
The client requests no contact from agencies or media sales.
Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?
We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."
About Katherine Low Settlement
Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.
We work with older people to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Enable older residents to be dynamic and contributing members of the Wandsworth community.
Key Objectives for the Elders Core Service Manager Role:
- Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
- Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
- Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
- Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
- Budget Management: Ensure the program operates within budget constraints.
- Member Engagement: Support the planning of the core program with input from elder members and the wider team.
- Recruitment and Support: Recruit and support new and existing members (service users).
Main Duties & Responsibilities:
1. Delivery
- Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
- Transport Management: Manage the transport offer, including route planning and pick-up schedules.
- Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
- Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.
2. Staff and Volunteer Management
- Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
- Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.
3. Relationships, Communication, and Networks
- Member Engagement: Build and sustain strong relationships with elder members.
- Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
- Meetings: Attend meetings on behalf of the Core Programme as required.
4. Finance
- Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.
5. Other Duties
- Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
- Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.
Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.
Dates
Closing Date for Applications: 23:59 on 15th May 2024
Interview Date: 21st May 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This important role will represent FareShare Sussex & Surrey engaging with corporate partners and key stakeholders such as council leaders, politicians and dignitaries across the region.
Using your experience in engagement and relationship management you will work to consolidate existing partnerships and seek new opportunities across Sussex & Surrey, working to build strong relationships locally and encourage partnership, donations, sponsorships and corporate volunteering. The development team has an ambitious target of £1 million to raise, through various streams including corporate partnerships, individual giving, trust applications and other fundraising activities each year. The role will manage the corporate income stream and requires collaboration with all income generation to ensure effective management and stewardship of all partners.
You will develop an exciting donor journey which engages and encourages support from businesses and key stakeholders. Working with high-value supporters to maintain a good relationship with the organisation and fostering new partnerships.
You will also work alongside our food Supply Manager to help provide a holistic partnership with our suppliers, encouraging them to support our work across the ESG / CSR spectrum.
You will be part of an upbeat, skilled, supportive team within an ambitious, values-led organisation that has a fantastic leadership team and is focused on the wellbeing of its staff. You’ll make a strong contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in Sussex and Surrey.
Duties and responsibilities
Business Development and Relationship Management
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Act as main point of contact for existing corporate partners and stakeholders
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Build strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis
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To provide the highest quality supporter care, working in partnership with the business to engage with its staff, maximising fundraising and retain support for the long term
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Support with engaging FareShare national partners where required
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Capture feedback from businesses to adapt our propositions
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Engage with with external stakeholders to develop effective activity plans, with clear objectives and outcomes to engage with new and existing corporate partners and other stakeholders
New Business
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Work closely with the Development Team to identify new business opportunities (including charity of the year partnerships) and to develop new relationships with stakeholders across Sussex and Surrey
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To research and approach companies to maximise fundraising opportunities,Develop and promote sponsorship opportunities and corporate partnership offerings
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Create engaging proposition presentations to approach new businesses engaging with them and s other such stakeholders regularly, hosting visits and attending meetings where necessary
Reporting and Monitoring
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Provide regular reporting for trustees and the Development Team
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To monitor and evaluate all aspects of the partnership, reporting on income and engagement.
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Regular indepth bespoke reporting for our funding partner
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Work with the Head of Development on creating forecasts and budgets
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Ensuring records are maintained through our CRM system, Donorfy
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Adhere to data protection regulation and have an understanding of the Fundraising Regulator guidelines
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the Person Specification.
Qualifications and/or Experience- Essential Criteria
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A level education or equivalent
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Experience of Managing accounts or customers
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Experience of working in sales
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Experience of successfully building long term, mutually beneficial relationships with a variety of organisations.
Desirable Criteria
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Experience of managing dignitaries or high-value individuals
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Experience of working in a fundraising or partnerships role
Skills, Abilities and Knowledge- Essential Criteria
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Proven ability to build cross functional relationships with a customer service focus
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Ability to plan, multi-task and manage your time effectively
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Confident networking and public speaking
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Excellent attention to detail, comfortable using your own initiative, managing priorities and workload
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Problem solving and decision making skills, solution focussed with the ability to support decisions using data and analysis
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Proactive, resilient, and able to work under pressure
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Excellent written and verbal communication skills, including ability to confidently present to stakeholders in person or online
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IT literacy including use of Google applications
Desirable Criteria
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Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes and targets.
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IT literacy in using Canva or other design applications
Relationships (internal and external) values and behaviours-Essential Criteria
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Brilliant people skills
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Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity
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Comfortable with cold calling new accounts and the judgement to be able to balance persistence with empathy and understanding.
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Ability to create and maintain successful working partnerships with multiple stakeholders
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Able to use own initiative and work independently
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Able to demonstrate a commitment to equal opportunities, inclusivity and diversity
Circumstances:Essential Criteria
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Willing and available to work outside normal working hours occasionally if required
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Be flexible about your working arrangements as the role will involve travel around the region.
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Proof of the Right to work in the UK
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Satisfactory DBS check.
Desirable Criteria
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Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region
Please send you CV and a covering letter explaining how you fulfil the Person Specification. Please also complete and submit the Equal Opportunities monitoring form.
The client requests no contact from agencies or media sales.
We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.
What you will do:
Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.
Ensure a consistent and high-quality service is delivered through effective quality assurance processes.
Manage staffing and resources effectively to ensure the efficient running of the helpline service.
Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.
Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.
To be successful in this role, you will have:
A proven track record of building and managing an effective team, supporting their development and managing their performance.
Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.
Previous successful experience of working in suicide prevention or mental health.
Awareness of the issues around safeguarding and how these can affect young people and adults at risk.
Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.
Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.
Hours: 33 hours per week
Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.
Location: Edgbaston, Birmingham
Contract: Permanent
Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 6th May 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.