Volunteer Development Officer Jobs in Edinburgh

The Richmond & Hounslow Methodist Circuit is looking for a reliable and committed individual to support the life and work of our group of churches in SW London. They will play a crucial role in ensuring the proper organisation and management of our finances to enable our mission.

Key responsibilities:

• overseeing the Circuit’s day to day financial management
• supervising payroll and staff expenses
• financial reporting
• working with our accountants to produce annual accounts
• helping the Circuit to plan for the future
• advising on all financial matters

Benefits:

• £12,376 per annum based on 14 hours a week (£17.00 per hour; equivalent to £33,592 pa full-time)
• pension contribution of 6%
• working from home, with occasional in-person meetings
• flexible working
• 30 days a year annual leave (f/t equivalent, including bank holidays)
• annual leave increases with long service
• opportunity for additional hours, by mutual agreement
• supportive staff team
• helping local communities thrive and serve those in need

For more details, please see the detailed job and person specification, and the terms & conditions.

This is a new role for the Circuit, replacing a volunteer. In designing the position, the Circuit has aimed for maximum flexibility to secure the best candidate for the role. Initially, the person will need physically to attend some meetings to familiarise themselves with the Circuit's operations and ensure a smooth hand-over. For the right person, though, there will be considerable flexibility about how the duties are fulfilled in the longer-term. It is specifically expected that the role will allow for flexible scheduling to accommodate other responsibilities, including caring.

The Richmond & Hounslow Circuit comprises seven churches in southwest London. As with all Methodist circuits, these churches function autonomously yet collaborate closely in their ministry and mission efforts. The Circuit oversees joint resources, including staff and property. Presently, it employs four full-time ordained ministers, one full-time lay pastor, and a part-time administrator. As a part of the Methodist Church, its mission is “to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission”. To fulfil this mission, the Circuit fosters a broad spectrum of ministry within its congregations, focusing on worship but also engaging in outreach to the homeless, asylum seekers, new parents, and various other groups. Joining a welcoming team, the successul applicant will be a crucial part of an organisation committed to serving Christ and the community.

Closing date for applications: 10 May, 2024 (to begin work as soon as possible)*

* Please note that we will offer interviews earlier than the closing date for suitable applicants, so we strongly encourage you to apply as soon as possible, if interested.

The successful applicant will have the right to live and work in the UK. Although this post is home-based, the Officer will need routinely to attend meetings in London. Owing to the nature of the employment, we are unable to offer support in obtaining a working visa.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with experience of both campaigning, including an understanding of the basic tools and techniques used in campaigning, and of working with volunteers and services users, including how best to support them to achieve their campaigning goals.

About the role 

You’ll lead and coordinate our local campaigning work across Wales. Your work will help the charity improve the lives of people in local communities affected by Parkinson’s. You’ll listen to the needs of our local communities and work with volunteers and colleagues in the wider Wales team to do focussed campaigning and advocacy work. 

Through co-production you’ll ensure that the voices of people with Parkinson’s, their families and carers are heard by decision makers.

What you’ll do:

• Support the development and delivery of campaigns activity for Wales and proactively identify opportunities for public-facing campaigns.

• Recruit and manage a sustainable community of campaign volunteers.

• Use our national campaign priorities to deliver related local campaign activity.

• Organise and deliver training events for people with lived experience who wish to engage as well as campaign volunteers.

• Create content for public facing elements of campaigns, including supporter actions, web pages, newsletter and social media.

What you’ll bring:

• Ability to network and build supportive relationships with volunteers, MSs/MPs and health bodies. 

• Ability to work independently, coproductively and as a part of a team. 

• Experience in organising events. 

• Experience of delivering training to a variety of audiences 

• Excellent written and oral communication and client care skills, including a confident phone manner and an ability to produce inspiring content to motivate volunteers and staff. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held week commencing 13 May 2024

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Location: Home-based
Hours: 37.5 hours per week
Salary: £26,330 – £29,256 per annum
Contract Type: Fixed Term Contract

There’s never been a better time to join our client's team! They have an ambitious new strategy that they’re launching in April 2024 – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making them healthier and happier, cycling can help them all thrive.

The role

Our client believes that cycling enriches people’s lives and is an essential ingredient in happier, healthier communities. Their mission is to enable millions more people to cycle, and their development projects across Scotland are a vital part of achieving that mission.

This project will bring the learning from all or client’s place-based projects in Scotland to deliver activities and opportunities to enable people to walk, wheel and cycle, for local journeys, leisure, and adventure. Their development officer team are embedded in local communities, working closely with community organisations, local business, and public sector agencies to:

• Bring organisations together to coordinate their activities and offers, to add value to what already exists and identify what additional activities are needed.
• Deliver a range of walking, wheeling, and cycling activities, from pre-school and family cycling activities to health and heritage walks, adaptive cycling sessions for disabled people, confidence building sessions and learn to ride lessons for every age and ability level. 
• Provide access to a range of cycles for people to try on short or long-term loan, supporting individuals to find a cycle and support that works for them and signposting them to partners that can provide funding for purchases.
• Work with local organisations to upskill and build the capacity of volunteers to deliver activities in the community.

Tell them why you are the person to drive impact in this capacity. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening.

Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to them.

If you think that this describes you and you are excited by the prospect of joining their team, please do get in touch to find out more.

Applications will close at 5.00pm on Monday 22 April 2024, and interviews will take place on 30 April 2024.

Interviews will include a practical assessment at the local delivery location.

You may have experience in the following: Active Travel Officer, Cycling Development Coordinator, Community Engagement Officer, Sustainable Transport Officer, Outreach Coordinator, Cycling Project Officer, Community Health and Wellbeing Coordinator, etc.

REF-213 167

At Make Votes Matter (MVM), our mission is to achieve real democracy via the necessary step of equal votes.

We lead the movement to introduce Proportional Representation (PR) to the House of Commons. We combine the power of people taking action from the grassroots up, with coordinated activity by a cross-party Alliance of politicians, public figures, parties and organisations to win PR in years, rather than decades.

About the role

As CEO, you'll support us through a new stage in our development. We're operating in a fluid political environment and so our new leader needs to be confident to work in a political setting while also having the skills and experience to run an organisation like ours.

You'll take ultimate responsibility for our campaign to achieve Proportional Representation in the House of Commons. You will:

• as leader of the campaign, be primarily responsible for building the popular and political momentum needed to secure this seismic reform;
• as leader of the organisation, be primarily responsible for defining and executing MVM’s strategy, while ensuring its good financial health and legal and regulatory compliance; and
• as leader to our staff and volunteer team, be primarily responsible for providing clarity of direction while ensuring the organisation maintains a collaborative, empowering and inspiring culture.

You will:

• lead the UK campaign for Proportional Representation;
• ensure MVM has a clear external brand, with consistent messages, effective and emotive arguments, and impactful use of evidence;
• be a spokesperson for the organisation on a variety of public platforms including national media and at key MVM events;
• create and strengthen relationships with key stakeholders;
• lead on development of MVM's post-election strategic plan;
• line manage and delegate responsibilities to staff, as appropriate;
• take ultimate responsibility for the good governance of MVM, including but not limited to the organisation’s financial health, legal compliance, and good standing with regulatory bodies;
• with support of relevant MVM staff, to ensure that the Board is supported in performing its governance role;
• support and comply with MVM’s policies active within the organisation pertinent to the role; and
• undertake other related duties as required to assist MVM in meeting its objectives.

About you

This job is for you if:

• you have a track-record as a successful leader in an organisation of comparable size, or equivalent managerial or director experience;
• you have political or campaigning experience, an understanding of the UK’s democracy sector and an ability to work in a non-partisan, cross-party way;
• you have experience of being a spokesperson on public platforms;
• you have a collaborative approach to team management and facilitating empowerment of staff;
• you have prior experience of good governance practices, financial planning and managing an operation to tight budgets;
• you are an experienced leader of people, able to ensure coherent and aligned activities across staff, governance and volunteer teams that support the overall objectives and enable high impact campaigns to be realised;
• you have excellent communication and influencing skills and the ability to convey a message with impact and inspire trust; being comfortable communicating with senior stakeholders, volunteers, staff and funders;
• you are a high achiever with an ambitious mindset; and
• you have a strong personal commitment to winning Proportional Representation.

Location: Home-based
Hours: 37.5 hours per week
Salary: £26,330 – £29,256 per annum
Contract Type: Fixed Term Contract

There’s never been a better time to join our client's tream! They have an ambitious new strategy that they’re launching in April 2024 – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

The role

Our client believes that cycling enriches people’s lives and is an essential ingredient in happier, healthier communities. Their mission is to enable millions more people to cycle, and their development projects across Scotland are a vital part of achieving that mission.

This project will bring the learning from all our client’s place-based projects in Scotland to deliver activities and opportunities to enable people to walk, wheel and cycle, for local journeys, leisure, and adventure. Their development officer team are embedded in local communities, working closely with community organisations, local business, and public sector agencies to:

• Bring organisations together to coordinate their activities and offers, to add value to what already exists and identify what additional activities are needed.
• Deliver a range of walking, wheeling, and cycling activities, from pre-school and family cycling activities to health and heritage walks, adaptive cycling sessions for disabled people, confidence building sessions and learn to ride lessons for every age and ability level. 
• Provide access to a range of cycles for people to try on short or long-term loan, supporting individuals to find a cycle and support that works for them and signposting them to partners that can provide funding for purchases.
• Work with local organisations to upskill and build the capacity of volunteers to deliver activities in the community.

Tell them why you are the person to drive impact in this capacity. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening.

Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to them.

If you think that this describes you and you are excited by the prospect of joining their team, please do get in touch to find out more.

Applications will close at 5.00pm on Monday 22 April 2024, and interviews will take place on 02 May 2024.

Interviews will include a practical assessment at the local delivery location.

You may have experience in the following: Community Development Officer, Active Travel Officer, Cycling Development Coordinator, Community Engagement Officer, Sustainable Transport Officer, Outreach Coordinator, Cycling Project Officer, Community Health and Wellbeing Coordinator, Local Development Coordinator, etc.

REF-213 168

Are you a strong, visionary leader keen to advocate for the VCSE sector? Are you interested in bringing people and organisations together to collaborate on the future of community led services across Hampshire and to be the public face of the organisation?

Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge and set up her own business. We are now seeking a Chief Executive to lead Action Hampshire through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to continue to build a system that is fairer for our communities.

As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.

Key tasks include:

(see job description for a full list of tasks)

• Lead, inspire and develop the team at Action Hampshire to deliver our purpose
• Work with the Board of Trustees to ensure delivery and regular review of Action Hampshire’s (‘the charity’) vision, mission and strategic plans 
• Deliver the charity’s vision and mission through appropriate plans and in accordance with agreed policies and protocols. 
• Support and advise the Board to meet its responsibilities to ensure that the charity is legally compliant, well run and meets its organisational duties and obligations
• Enhance the charity’s impact and profile locally, regionally and nationally.

For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.

There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.

The development and growth of Men’s Sheds is made possible through a network of volunteers and partnerships across the UK. 

These roles will develop new Sheds across the East Midlands and North of England., coordinate and manage partnerships with other organisations and charities to support the growth and development of the movement.  This role has the focus to support the growth of new and development of new Men’s Sheds, enhancing our reach and the reach of Sheds.  Our partnerships underpin the development programmes for the charity. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising  bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.

About the role 

You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications. 

You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.

What you’ll do:

• Manage, monitor and report on the bilingual web pages and Facebook page for Wales

• Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video

• Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s

• Provide Welsh language media interviews

• Conduct media and social media training for staff and volunteers and produce media briefings to support interviews

What you’ll bring:

• Experience of interviewing and case study collection within sensitive topics 

• Ability to build effective relationships with colleagues, the media and stakeholders in Wales

• Ability to work co-productively with people affected by Parkinson’s

• Ability to prioritise, work under pressure and enable others to meet challenging deadlines 

• Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held week commencing 13 May 2024.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Volunteering Strategic Project Manager

£41,738 per annum (pro rata for part time hours)

(Ref: SUS4233)

Part Time 30 hours per week – happy to talk flexible working

Base: Nearest Sustrans Hub with the ability to work from home.

About the role

This is an exciting opportunity to work with Sustrans as part of the UK-wide Volunteering Team, where you will play a critical role to lead on delivering strategic priority projects. 

As the Volunteering Strategic Project Manager you will line manage the England Volunteering Development Officers, lead on the strategic oversight for volunteering across England, and work collaboratively across the team to ensure volunteering is impact-led, embeds equity, diversity, and inclusion, and meets the needs of the organisation as well as the local community.

Contributing to the five-year volunteering strategy, you will ensure continued growth and impact across our successful IT and Digital transformations.

You will build and manage internal and external relationships with key people such as teams and colleagues across Sustrans, along with Partner Agencies, public and volunteering stakeholder groups and potential funders.

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.

About you

You should have substantial experience of end-to-end project management, as well as leading a team through transition and a change to working practices. You will also have demonstratable success in leading and delivering multiple projects within volunteering or community-based activity.

You will be skilled in leading, inspiring, motivating and developing a team.

We ask you to demonstrate your knowledge of contemporary best practice in volunteering, as well as a knowledge of volunteer digital systems.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 5% or 6% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,195 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 28 April 2024. 
• Interviews will take place in via MS Teams during the week commencing 06 May 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Would you like to join a service that makes a difference to older people in Wales? As a Regional Volunteer Officer living in North or Mid Wales you will help meet the Community Assistance Project objectives by recruiting, inducting, training and supporting suitable volunteers within the region to deliver support at a community level, working closely and in collaboration with local partners.

About you:

• You will be able to work with others to deliver successful projects and services
• You will have experience of recruiting, managing and working with volunteers
• You will have experience of establishing and maintaining productive collaborations.
• Be able to negotiate at a range of levels both in and outside the organisation
• You will have experience of networking
• You will have knowledge of Issues affecting older people in Wales and barriers to accessing support
• You will have knowledge of local services in the public or voluntary sector
• You will have knowledge of diversity of the cultures, environments and communities in which older people and carers live
• Live in North or Mid Wales 

If successful you will:

• Implement the volunteer recruitment plan for the region
• Process all volunteer applications in a timely and professional way, taking the prospective volunteers through the Community Assistance Project recruitment process
• Ensure all prospective volunteers are inducted with Age Cymru and Community Assistance Project partners across the region
• Ensure the delivery of all the relevant training required
• Provide a mentoring / buddying system for the new volunteers
• Ensure all volunteers have appropriate Disclosure and Barring Service checks prior to starting the role.
• Provide ongoing support to volunteers
• When referrals are received, match the service user with the most appropriate volunteer while ensuring a high quality, timely and responsive service is provided
• Identify and attend relevant networks, publicise the Community Assistance Project, establish community links with all appropriate stakeholders and promote the service through a range of methods
• Promote and cascade information, including real-life examples of positive intervention through all available methods
• Maintain accurate and up to date records in the region utilising our case management system and other databases, to provide for the effective monitoring and evaluation of the project
• Support programme evaluation through surveys and questionnaires
• Make onward referrals internally or externally to provide a holistic support package for service users

Great to haves:

• Ability to speak Welsh (Desirable)

Live in North or Mid Wales (Essential) 

What we offer in return:

• Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
• Flexible Hours Working Scheme
• Employer pension
• Generous life assurance up to four times your annual salary
• Healthcare cashback plan

How do I apply for this role?

Please send your CV and a covering letter explaining how you meet the criteria for this role. Your application will not be considered without the covering letter. 

Additional Information:

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

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Hours 36 hours per week

We are looking to appoint an enthusiastic and highly organised individual, in a supporting role to the HR and Learning & Development Manager. The role will assist with day to day operational tasks, providing managers and staff with effective administrative support in all aspects of Human Resources.

You will provide HR generalist administrative support for the full employee lifecycle, as well as support with the end-to-end recruitment cycle in line with The Churches Conservation Trust’s policies and procedures, best practice and legal requirements. You will assist with the provision of training and development of staff ensuring compliance with mandatory training.

To be successful in this role, you must be able to work as part of a small team, whilst also independently and proactively completing tasks. Excellent communication and IT skills, accuracy and attention to detail are essential requirements.

If you would like to apply for this role, please visit our recruitment portal to begin your application.

Please submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on 23rd April 2024.

The interviews will take place in Birmingham on Wednesday 8th May 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

A vital leadership position in a successful and well-established small/micro charity. The CEO will take a central role in guiding the organisation to a new phase of stability and growth. This post will be full-on! Our values and vision MUST excite you. Our mission is an important one for society and it will require a magical mix of experience, personality, resilience, creativity and collectivity. As an ambitious micro-charity, we have lots of opportunities, lots of ideas and projects, and limited resources. As a successful candidate, you will be equally comfortable in the boardroom as with rolling up your sleeves and getting your hands dirty to solve problems. Your focus will be on delivering results, yet understand it takes a village to deliver them. You know how to marshal support for your plans, and your follow through is key to who you are.

Support and development officer – North East, North West, or Northern Ireland

In 2023 Re-engage launched a new five-year strategy with growth at its heart. We’re looking for an exceptional person to join our team as a support and development officer (SDO) and be a vital part of this exciting phase of our development. 

You'll report to the support team manager within the service delivery team you'll be working closely with other SDOs and engagement officers (EOs).  We'll support and develop you in the role but we need you to be: 

· Committed to engaging and empowering volunteers and older people. 

· Experienced in using a CRM system to capture, store, and retrieve information on all stakeholders. 

· Solution focused and committed to using technology to find solutions and to improve performance. 

· A skilled and confident communicator able to engage on the phone with people of all ages. 

· Familiar with working in a fast-paced environment with experience of working to deadlines and meeting performance related targets. 

Key responsibilities 

· Matching older people and volunteers into Re-engage service.

· Supporting volunteer and older people in your region. 

· Collaborating with colleagues to identify applicants for volunteer roles or older people referrals. 

· You’ll also be part of the team which responds to phone and email enquiries and that provides high quality support to older people and volunteers. 

This role will require an enhanced criminal record check. 

About you 

Essential 

· Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems.  

· Enthusiastic about using technology to improve the volunteer and older person experience and to improve performance. 

· Excellent interpersonal, written, and verbal communications skills. 

· A desire to learn, adjust and adapt to constructive feedback. 

· Organised and has a methodical approach to work and excellent time management.  

· Initiative-taking, able to take responsibility for own performance and to demonstrate the ability to work with minimal supervision and under pressure to meet targets.

· Strong understanding of the importance of record-keeping and CRM systems.  

· Strong understanding of the importance of brand and commitment to the brand guidelines.    

· Clear understanding of safeguarding systems and processes, confidentiality, and GDPR implications when working with volunteers and older people.

Desirable 

· Empathy with, and interested in learning about loneliness, social isolation, and factors that impact the ageing population. 

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are.Our volunteers work together to help enrich the lives of our members. We make sure that people know they are valued well into their old age.

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable -  and of our ethos of bringing generations together.  These guide our day-to-day work, alongside our commitment to harness technology.

By joining us you'll aalign with an organisation dedicated to challenging ageism, empowering volunteers, and recognising and valuing diversity.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.

Our mission is to work within communities to end social isolation and loneliness in older people.

 Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment.  Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities. 

The closing date is 5pm on Wednesday 24th of April 2024 however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. 

Who we are:

The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.

We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!

Who we are looking for:

A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.

Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.

This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 

This role will also deliver general administration and data processing as required. 

To view the job description, please click here.

Where you will be working:

Home based, with occasional travel when required.

How to apply:

• To apply for this role please click the Apply button below
• When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.