Volunteer Family Support Worker Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to make a difference to a local family in your community? By giving just 2hrs a week you can do this.
Our volunteers are all parents themselves or have parenting experience and are carefully selected for their friendliness and understanding. All volunteers complete a preparation course and are DBS and reference checked before being matched with a family. They then take their own individual skills and experience to the families they visit. Our volunteers offer their time and friendship and accept a parent as they are.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
Remote Family Support Volunteer – Live Chat
We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.
Organisational values:
Mission: We build better family lives together.
Vision: Families should have access to active support and understanding.
Values: Trustworthy, Compassionate and Collaborative
Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.
Supervised by: The Shift Supervisor
Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:
·Provide emotional support to family members via our live chat service
·Use the Family Lives support model and tools to provide an empathic responses
·Ensure that all service users receive a high quality experience
·Sign post users to other agencies for information and additional support
·Complete conversation data records
·Alert the shift supervisor to any difficult situations
General: Volunteers should be willing to:
·Attend the relevant volunteer training
·Maintain confidentiality and adhere to the other policies and procedures of the organisation
·Participate in regular support, supervision meetings and learning sessions as agreed
For home based volunteers only:
·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home
·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties
Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.
Location: working remotely from home
You need to be a UK resident
Supervision and Support:
·Supervision during shifts
·Debrief after every shift
·1 to 1 supervision every 6 months
·Staff available outside of shift within office hours
·Annual review
The Benefits of Volunteering:
·Satisfaction in making a real and lasting difference to families who are struggling
·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience
·Being part of a team of Family Lives volunteers and staff
·Personal development
·Opportunities to meet and interact with a wide range of people
·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre
·Flexible hours
Volunteer Person Specification. We are looking for individuals who:
·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role
·Have an ability to respond empathically to emotional content
·Good written and verbal communication
·Have good keyboard skills and IT skills, with a minimum of 50 wpm
·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting
·Have a fluent, descriptive and expressive use of English
·Can remain open minded and non-judgemental
·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures
·Willing to commit to attending regular supervision and support sessions
·Willing to work as part of a team
·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.
Our next training groups are:
April training dates:
Module 1 - Monday 22nd April
Module 2 - Wednesday 24th April
Module 3 - Monday 29th April
Module 4 - Wednesday 1st May
Module 5 - Wednesday 8th May
10am to 2pm
We are also running Saturday remote call taker training in June over 5 Saturday's the dates are to be confirmed.
Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Family Lives operate a free confidential helpline for anyone experiencing difficulties in their family or relationship.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website.
We are a national service with home-based call takers county wide and we also have a call centre in Old Hatfield Hertfordshire. Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can lasts around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home.
You need to be a UK resident.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support. We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link.
You would need to be able to attend all five sessions from one of these remote training groups and be available on four occasions to listen into calls, this can be organised remotely.
Remote Call Taker Training Dates:
April training dates:
Module 1 - Monday 22nd April
Module 2 - Wednesday 24th April
Module 3 - Monday 29th April
Module 4 - Wednesday 1st May
Module 5 - Wednesday 8th May
10am to 2pm
We are also running Saturday remote call taker training in June over 5 Saturday's the dates are to be confirmed.
Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for active individuals that will engage with parents/carers at our Little Love baby bank in Southend, Your role will support this wonderiful iniaitive available to all families that have a child aged under 4 or who are expecting a baby and reaches the most vulnerable. Duties may require setting up and packing away and sorting of donations, depending on how many hours you can offer on a Thursday, supporting the YourFamily programme which is funded by A Better Start Southend.
City Family CIC will seek an Enhanced DBS check at no cost to the volunteer and will reimburse all reasonable out-of-pocket expenses such as public transport fares and car mileage. We ask that you reside no further than 10 miles from Southend. Full induction and training will be provided as well as ongoing support and development.
Your Family is a community-based programme combining peer volunteers and paid staff who provide support, connection and advice to early years families - connecting and enabling them to access local activities, support and clinical services.
The client requests no contact from agencies or media sales.
We are looking for individuals with professional or lived experience of working with children. Our volunteer playworkers are passionate about play and providing a welcoming and safe space for all children.
About the Role
As a volunteer play worker, you will work in partnership with the Specialist Family Support Worker in the planning and delivery of play sessions. Most children will be between the ages of 2-5 years.
Play sessions will be child-centered and age-appropriate, and will include arts and crafts, sensory play and free play with toys/resources in the refuge. Working with the Specialist Family Support Worker, you will be able to respond to the individual needs of the children and adapt sessions as needed. You will record your observations on each child at the end of the session and reflect on how the sessions went with Specialist Family Support Worker.
You will be supported by the Specialist Family Support Worker in monthly supervisions. This is a space to discuss your volunteering role, what is going well for you and areas of support you need.
We are looking for volunteers to support one session per week, either:
- Wednesday 10am – 1pm (Islington)
- Friday 12pm – 3pm (Enfield)
You will be expected to participate in setting up and in the evaluation of the session. You may also be asked your availability to attend additional sessions and trips to be held over school half terms.
Who are we looking for?
We are looking volunteers who have:
- Professional and/or lived experience of working with children
- Understanding of the impact of domestic abuse on children and young people
- A strengths-focused approach to working with challenging behaviour
- Knowledge of Safeguarding Children and Child Protection Procedures, or who are willing to learn
- Commitment to attend Safeguarding, Health and Safety, and Equality and Diversity training with Solace Women’s Aid
- Ability to communicate effectively with children aged 0-5, parents and staff
- Basic knowledge of child development
- Organisation and time management skills
Although not essential, we would welcome applications from volunteers who have a formal qualification in working with children, young people and families, or who have knowledge of trauma-informed approaches to working with children and young people.
What can you gain from this opportunity?
Volunteers will gain:
- Experience of facilitating play sessions for children in recovery from domestic abuse
- An insight into the experiences of children in recovery from domestic abuse.
- Experience in working in partnership with Specialist Family Support Workers in the planning, delivery and evaluation of play sessions in a refuge/community setting.
- Opportunity to attend training and social events with other Solace Women’s Aid volunteers.
- Trauma-Informed Practice training from the Specialist Family Support Worker team.
- Being part of a supportive team who aim to build on the strengths and skills of all our members.
We offer great volunteer induction training, where you will be fully supported to understand, and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the level 3 Understanding Domestic Abuse Award (DAPA), which is recognized by the Home Office.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Family Works is an exciting trauma-informed, early intervention family support programme working across South Yorkshire. It equips workers and local volunteers to support families in their communities, families who may be isolated, lonely, vulnerable, or struggling to cope, across the whole of South Yorkshire. We provide support though relation-based services working to see the tide of family breakdown turn, to see children who are loved and cared for prosper and family relationships that are constructive instead of destructive and damaging.
We are now recruiting for Family Mentors to join our dedicated team. Family Mentors are trained volunteers who can work with the family by listening to them in a non-judgemental way and helping them gain the support they need to make changes, find solutions to their challenges and bring new hope into their lives.
The role involves working closely with a Link Worker, offering one to one listening support for a family, for one hour per week and supervision for one hour, over a period of 12 months.
If you are passionate about helping families to help themselves we’d love to hear from you.
The Family Works is an early-intervention, trauma-informed family support charity, working across South Yorkshire.
The client requests no contact from agencies or media sales.
SLDAS OCN Accredited Volunteer Training Programme
SLDAS is a local organisation working in South Liverpool. We support women who have experienced or are experiencing domestic abuse. We are a small team and are busier than ever and we need volunteers to help us reach all the women who we support. Have you got some time to give us?
All volunteers complete our Open College Network training programme that is accredited with Open Awards. Our aim is to provide trainee volunteers with the skills, knowledge and confidence necessary to enable them to work with women who are currently experiencing domestic abuse or have experienced it in the past.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a variety of volunteer roles in our Family Hubs and Nurseries:
- Day-care assistant
- Reception/admin
- Group support worker
- Cook
- Domestic
- Caretaker
Volunteers play an important part in helping us to provide a quality service, while helping you build a portfolio of work experience and qualifications.
Why volunteer with us?
Make a difference
You can help create a positive and nurturing environment for our little ones to thrive.
Gain new skills
Gain valuable skills while working with an amazing group of like-minded people.
Community Connection
Join a community of compassionate individuals who share your passion for creating a better future for all generations.
Have fun!
Experience the joy of sharing laughter, learning, and special moments with our children and team!
What else do we offer?
- A wide variety of vacancies
- Advice and support
- Opportunity to develop new skills and gain experience in a work environment
- A placement with regular supervisions, guidance and feedback
- A professional working environment with well developed policies and procedures
- In house training if appropriate
- Paid expenses if necessary
- References for future employment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Be rewarded and have new experiences, volunteer with us as a Child and Family Support Volunteer.
Key Details
- Based across South Lakeland, Cumbria.
- We are looking for a commitment of about half a day per week. Location, time and day will vary depending on current needs, and we can work with you to match you to appropriate opportunities.
- Currently, many of our groups run between 4-6pm on week days.
Can you:
- Provide motivational support, a listening ear, a friendly face, and a positive attitude to parents, carers, children and young people?
- Build trusting relationships, empathise, and communicate clearly?
- Be reliable?
- Be a positive role model?
- Be non-judgemental and respectful, while not accepting of behaviours that are damaging to others?
- Respect confidentiality?
- Work alongside staff to support families, based on individual need?
- Embody Action for Children’s values, and adhere to our code of conduct?
What you can expect:
- To work with families to support them to make and sustain positive changes through structured group programmes. An example is the very successful Decider Skills programme which teaches CBT techniques in an accessible and interactive way.
- To assist practitioners with running the group, providing a safe and nurturing space for families, and supporting all participants to engage in the activities.
- At times, we may have opportunities to play with children while their parents work with a practitioner on targeted support.
- To receive regular support and supervision from staff.
- To report any safeguarding or wellbeing concerns you may have as soon as possible.
What we can offer:
- Feel the satisfaction of supporting families to lead healthier, happier and safer lives.
- Full induction, training and support package. Ongoing training will be available to expand on your skills and knowledge.
- Gain valuable experience of working with children, young people and their families to provide early help and support.
- Be part of a fun and friendly team.
- Agreed travel expenses paid.
- Improve your confidence, CV, and employability. We can provide references to support your career development.
- Access to Action for Children's wellbeing resources.
- Feel recognised, supported and proud to donate your time and experience to help vulnerable children and young people.
If you would like an informal chat, have any further questions about the role, or need assistance with the application form, then please contact Kay Cheer on ( 015 39 734 456 )
Action for Children is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all persons particularly those who identify as Male, people with Disabilities, and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our organisation.
Action for Children are Passionate, Ambitious, Collaborative and Inclusive. We aspire for every child and young person in the country to have a safe and happy childhood and the foundations they need to thrive.
The client requests no contact from agencies or media sales.
Do you have good listening skills?
Are you friendly and caring?
Can you offer 2-4 hrs a month to support people living with and affected by MND?
Then you could become a Support Volunteer (Association Visitor).
We are looking for volunteers who can provide friendship, information and support to people living with and affected by MND.
Volunteers play an important role in the MND Association. They help to ensure that people with MND and their families receive the support and services they need.
This rewarding role is flexible and can fit in around your other commitments. Full training is provided and all out of pocket expenses are reimbursed.
About us
MND is a fatal, rapidly progressive disease that affects the brain and spinal cord. It attacks the nerves that control movement so muscles refuse to work. It can leave people locked in a failing body, unable to move, talk and eventually breath. It kills a third of people within a year and more than half within two years of diagnosis, and it has no cure.
The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wellbeing Volunteer
Herriot Hospice@The Lambert & Local Community, North Yorkshire
Wellbeing volunteers are vital within the Wellbeing Network, in supporting people living with terminal illness, their families, and carers.
As we will soon be opening the doors of our new Herriot Hospice@the Lambert in Thirsk, we are looking to expand the number of Wellbeing volunteers to reach more people. The roles are varied and bespoke, to support the needs of individuals providing reliable social and emotional support to people wherever they need it.
Volunteer roles are designed to support both the patient or client, and their carer to live as well as they can with a terminal diagnosis.
To apply, please click on 'How to apply' .
Role Description
Through volunteering your time at Saint Michael’s and Herriot Hospice Homecare you are supporting those in our community at a time when they need it most. Volunteers are integral to our work; and we would love to welcome you to our team.
Wellbeing volunteer roles are delivered as below, however if you have a particular skill that you feel would support us, please get in touch.
- The Community Hub at The Lambert – our newest addition to our volunteer roles, providing support to patients, their families and anyone else that comes in, signposting to our services and offering a listening ear. This role will also work closely with the Food and Nutrition team in the hub.
- Sitting - simply staying with the patient, providing respite and empowering their carer to get out for a walk, appointments, or meeting friends.
- Befriending - simply being there, listening, supporting with isolation, accompanying the individual with their support networks in the community, going for a walk.
- Driving – to offer a short drive to medical appointments and to social groups , to pick up prescriptions for the inpatient unit .
- Groups – The Wellbeing Network has a range of social groups to offer the opportunity for people to come together to provide each other with social and emotional support. Volunteers are to welcome individuals, offer refreshments and a listening ear and support the wider team with collecting feedback about the support received.
- IPU – Volunteers to visit patients on the inpatient unit and offer some companionship, reading to patients, sitting with them to provide reassurance, or helping with activities.
- Armed Forces - The service also provides befriending support to veterans who have served in the Armed Forces.
Volunteering should be a mutually beneficial role, and we believe that consistency is important, so we hope volunteers will be able to support for 2-4 hours per week in whichever role you want to support in – we welcome applicants who want to combine different roles!
- Key Tasks
- Offering companionship and social support either in person or on the telephone.
- Accompanying the person on a walk or other social activity, for example visit a café.
- Support the person with an activity like shopping, carry out some gardening or a light household task.
- Driving someone to an appointment, for example a medical appointment.
- Sitting with a person with a terminal diagnosis to allow their family member or carer to leave the house for a short period or time, for example to allow them to go shopping, attend a medical appointment, have a break or another essential appointment.
- We will ask for feedback about the service and this will be in the form of questionnaires for the client, carer and volunteer this will enable us to plan any further developments to the service.
NB: volunteers may use their own vehicles where appropriate – after notifying their insurance provider and providing a copy of their driving licence
Tasks are not to include (more detail will be given during the training programme):
- Assisting the person whilst they are using the toilet, dressing, showering (this is considered personal care)
- Giving the person their medication or assisting with their oxygen
- Nursing tasks
It is essential that volunteers adhere to the role description, undertake appropriate tasks only and are clear about the boundaries of this role. If volunteers are unsure about any task they have been asked to carry out, they should contact their line manager for advice. This is to ensure the safety and well-being of both clients and volunteers.
Overarching responsibilities
- To embed the values of the organisation into your working practices, evidencing this regularly and ensuring this remains a priority.
- To live out our values, which drive all that we do, in the context of your everyday work following our behaviour framework.
- To work in accordance and fully comply with our organisational policies and procedures.
- To carry out all duties in accordance with the law, regulations, organisational frameworks, recognised professional guidelines and the have a commitment to FREDIE, integration and collective decision making.
Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals and regular contact meetings.
- Person Specification
Is this the right role for you?
You will be:
- Sensitive and empathetic
- Friendly and approachable
- Confident in your ability to undertake a role that may be emotionally challenging at times.
- Happy working as part of a team, but also happy to work independently
- Confident in following the boundaries of the role
- Strict adherence to confidentiality.
- Confident in escalating any concerns.
We will:
- Provide a key contact who will be contactable at any time during the working hours of (Mon-Fri 9:00-16.00). The key contact will offer responsive supervision if an issue arises during a visit or telephone call.
- Facilitate a monthly group supervision session with a member of the team; this provides an opportunity to for more structured supervision and to reflect with other volunteer visitors, and share your experiences.
- Provide regular one to one review/supervision– giving you the opportunity to reflect on the volunteering experience and receive feedback.
- Ensure you have all the training you need to feel confident in your role.
- Ensure any patient or client you interact with has an up to date risk assessment
- Communicate regularly and effectively with you to ensure you are empowered in your role.
- Provide an up to date suite of policies to support you in delivering your role.
Getting started and training:
- Interested candidates will be invited to a short interview, which is an opportunity for you and us to get to know each other and understand more about the role, and what an impact volunteering can have.
- We offer a thorough and comprehensive training programme, with elements of face-to face and online training, providing you with the skills and knowledge needed to undertake these roles, with yearly updates.
- A Disclosure and Barring Service (DBS) check will be undertaken before commencing volunteering.
- Attendance at group supervision on a monthly basis.
The client requests no contact from agencies or media sales.
We are looking for individuals with professional or lived experience of working with children in our Haringey Refuges. Our volunteer playworkers are passionate about play and providing a welcoming and safe space for all children.
About the Role
As a volunteer play worker, you will work in partnership with the Sessional Play Worker and Family Support Worker in the planning and delivery of play sessions. Most children will be between the ages of 2-5 years.
Playworker volunteers will lead and assist a variety of activities such as arts and crafts, games, etc. to engage and support the children’s emotional wellbeing and enhance their confidence and resilience. Activity sessions will be carried out in the refuges, supported by the Sessional Play worker.
Who are we looking for?
We are looking volunteers who have:
- Shared vision, mission and values of Solace Women’s Aid
- Professional and/or lived experience of working with children
- Understanding of the impact of domestic abuse on children and young people
- Ability to communicate effectively with children aged 0-5, parents and staff
- Basic knowledge of child development
- Organisation and time management skills
Although not essential, we would welcome applications from volunteers who have a formal qualification in working with children, young people and families, or who have knowledge of trauma-informed approaches to working with children and young people.
What can you gain from this opportunity?
Volunteers will gain:
- Experience of facilitating play sessions for children in recovery from domestic abuse
- An insight into the experiences of children in recovery from domestic abuse.
- Experience in working in partnership with Sessional Play Workers in the planning, delivery and evaluation of play sessions in a refuge/community setting.
- Opportunity to attend training and social events with other Solace Women’s Aid volunteers.
- Being part of a supportive team who aim to build on the strengths and skills of all our members.
We offer great volunteer induction training, where you will be fully supported to understand, and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the level 3 Understanding Domestic Abuse Award (DAPA), which is recognized by the Home Office.
At Solace we are committed to creating a diverse and inclusive environment for our volunteers. The Service Users we support come from all backgrounds and we want to reflect that in our volunteering team. We are happy to consider any adjustments you might need to support you in your role. If you would like to discuss this further with the volunteer team, please let us know. This will not affect your application.
Solace recognises the expertise and perspective that women with lived experience bring to their volunteering roles. We also recognise the potential for re-traumatisation that may occur whilst volunteering. We will therefore consider each volunteer opportunity on a case by case basis, with a focus on the suitability of that individual for that specific role. Suitability for the role will be determined by the Service Manager at the point of interview and will not be solely based on the length of time elapsed since receiving a service. Women cannot volunteer for a service in the same borough as where they received Solace services.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
We are the only national non-profit supporting people in the UK impacted by borderline personality disorder (BPD). We provide peer support, signposting, information and advice to individuals living with BPD, their families and carers.
About the Role
Our busy support services team is seeking a reliable and organised volunteer to assist the signposting service. You will respond to queries from health and social care professionals and service users. In addition, you will provide administrative support to the team and processing referrals emailed into the service.
Responsibilities in this role include:
- Providing information and advice to health and social professionals and service users
- Processing new referrals
- Navigating and inputting information into our secure database, handling client data and sensitive information
- Explaining confidentiality to health and social care professionals and service users and seeking consent to store or share information where necessary
- Signposting and referring callers to appropriate alternative services as required
Who are we looking for?
The ideal volunteer will have:
- An understanding of the issues faced by people impacted by BPD, or willing to learn about this
- Excellent interpersonal and communication skills
- Good administrative and computer skills including proficient use of Microsoft Office
- A solid understanding of the importance of professional boundaries and confidentiality
- The ability to exercise a non-discriminatory, non-judgemental approach to supporting people
- A flexible approach to your work
- Strong organisational skills and the ability to prioritise
Please note you will need a DBS check (if you do not have one, we can do that for you)and two references for this role.
What can you gain from this opportunity?
As part of this role you will have the opportunity to:
- Work as part of a national organisation to support people impacted by borderline personality disorder, and their families
- Develop skills in providing signposting, information and advice
- Gain knowledge of the support service options available to people in the UK
- Gain experience of multi-agency partnership working
We offer full volunteer induction and training, where you will be fully supported to understand, and carry out every aspect of the role.
We are committed to creating a diverse and inclusive environment for our volunteers. The service users we support come from all backgrounds and we want to reflect that in our volunteering team. We are happy to consider any adjustments you might need to support you in your role. If you would like to discuss this further with the volunteer team, please let us know. This will not affect your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As the Head of Family and Youth, you will oversee the planning, coordination, and delivery of activities for children, youth and families at Pride Cymru events. You will be an essential part of creating a welcoming and safe space for families to participate in Pride Cymru.
Duties and responsibilities:
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Build and maintain strong relationships with community organisations, schools, youth groups, and family support networks to enhance collaboration and outreach efforts.
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Develop new partnership opportunities and support positive partnership working
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Oversee the planning and execution of family-friendly activities and youth-focused events during Pride Cymru festivals and other community gatherings.
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Ensure that events are accessible, inclusive, and engaging for participants of all ages.
Skills and experience
Due to the nature of this role, the successful candidate must hold a valid DBS with the DBS Update Service before conducting any work with Pride Cymru.
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Enthusiasm for creating a family-friendly environment within the LGBTQ+ community.
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Previous experience working with children, youth, and families in a community-based or nonprofit setting, with a focus on LGBTQ+ issues and advocacy.
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Strong leadership skills with the ability to inspire and motivate staff, volunteers, and community members.
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Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with diverse stakeholders.
About you
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A genuine desire to support the LGBTQ+ community in Wales
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Commitment to upholding and promoting values of equality, diversity and inclusion
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Ensure work is completed to a high professional standard and in accordance with relevant policies and procedures.
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Attend appropriate meetings/events
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Represent the organisational ethos and values
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Carry out any other reasonable duties as the role develops and as may be requested by the management/trustees
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people?
We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the French Red Cross in Lille. The programme will run from September 2024 – August 2025.
You will be working on a range of projects, which will give you the chance to explore the different kinds of social action that the French Red Cross undertake in Lille. This is a great opportunity to get involved in these projects and find out what you are interested in. For more details on the role and the projects available, have a look at the role description. The main thing we want to see is your motivation for this placement!
The French Red Cross operates a project called “Mobile support programme for migrants” (DMSE) along the shores of northern France. This programme aims to “go towards” migrants and provide them support directly in the makeshift camps. The project offers three main services: access to care, maintaining and restoring family links and supporting unaccompanied children. The successful volunteer will likely spend 2 days a week in the field supporting migrants, 1 day in the office providing administrative and logistical support and 1 day will be dedicated to their individual Element project, a chance for the volunteer to develop their own project or cultural exchange activity. The remaining day will be treated flexibly and could see the successful volunteer supporting the French Red Cross on their other projects such as helping the FRC in launching first aid training for migrants.
Please note that only young people based in Wales can apply for this role. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs.
The closing date for applications is Wednesday 1 May 2024.
Successful applicants will ideally satisfy any one of the following criteria:
- Low household income (under £26,000).
- Are carers/have experience in the care system.
- Have accessed free school meals.
- Are a refugee.
- Are currently seeking asylum.
- Are disabled or have additional needs.
The client requests no contact from agencies or media sales.