Volunteer roles for the Social Welfare sector

Volunteer Coordinator - VOLUNTEER ROLE

Build a community. Empower volunteers. Help transform lives across London.

Every movement that changes lives begins with people — passionate, committed people who believe in something bigger than themselves. At Unlock YOUR Potential, volunteers are the lifeblood of our mission. They are the mentors, the coaches, the organisers, the dream‑builders.

We’re searching for a volunteer who can fill the role of Volunteer Coordinator who can help us bring these incredible people together, support them, and empower them to make a lasting impact.

If you’re someone who thrives on connection, organisation, and purpose, this is your moment.

Why This Role Matters

Unlock YOUR Potential is a new London-based charity dedicated to empowering adults from socio‑economically disadvantaged backgrounds through:

• Career coaching

• Employability skills

• Personal development

• Wellbeing support

• Life coaching

• Mentoring

• Access to opportunities that open doors

But none of this can happen without a strong, supported, and inspired volunteer team.

As our Volunteer Coordinator, you will help build the community that makes our mission possible.

What You’ll Do

You will be the welcoming face, the guiding hand, and the organisational heartbeat of our volunteer programme. Your role will include:

• Recruiting passionate volunteers who want to make a difference

• Supporting volunteers throughout their journey with us

• Coordinating training, onboarding, and development

• Matching volunteers to roles where they can shine

• Helping create a positive, inclusive, and empowering volunteer culture

• Ensuring volunteers feel valued, informed, and connected

• Working closely with our Founder and wider team to understand volunteer needs

• Helping shape the systems and processes that keep our volunteer programme running smoothly

You don’t need previous experience — just warmth, organisation, and a genuine love for people.

What You’ll Gain

This role is perfect for someone who wants to grow, lead, and make a meaningful impact.

You’ll gain:

• Experience in volunteer management and community building

• Leadership, communication, and organisational skills

• Insight into the charity sector and social impact work

• A chance to shape a volunteer programme from the ground up

• A supportive environment where your ideas matter

• The joy of seeing volunteers thrive — and lives transformed because of your work

This is the kind of role that builds confidence, strengthens your CV, and fills your heart.

Who You Are

You’re someone who:

• Loves working with people

• Is organised, friendly, and proactive

• Enjoys supporting others and helping them succeed

• Believes in fairness, opportunity, and social justice

• Wants to be part of a charity at the beginning of its journey

• Can give a few hours a week to help build something meaningful

If you’re compassionate, reliable, and excited by the idea of building a volunteer community, you’re exactly who we need.

Your Impact

Every volunteer you recruit, support, and empower becomes:

• A mentor who changes someone’s confidence

• A coach who opens new career pathways

• A supporter who helps someone rebuild their life

• A catalyst for hope, growth, and opportunity

Your work becomes the foundation of every life we help transform.

Ready to help build a volunteer community that changes lives?

• Step forward.
• Bring people together.
• Help us create a movement that unlocks potential across London.

Join us as our Volunteer Coordinator — and help shape the heart of our charity.

Volunteer Operations Director

Stand beside our Founder. Shape a new charity. Transform lives across London.

London is a city of brilliance, ambition, and opportunity — but not for everyone. For too many adults living in deprived communities, socio‑economic barriers shut doors long before they even get the chance to knock.

Unlock YOUR Potential exists to change that. And now, at the most pivotal moment in our journey, we’re searching for a visionary Volunteer Operations Director to help us build, launch, and lead a charity with the power to transform lives.

This is not just a role. This is a calling.

Why This Role Matters

We are a brand‑new London-based charity dedicated to empowering adults from disadvantaged backgrounds through:

• Career coaching

• Employability skills

• Personal development

• Wellbeing support

• Life coaching

• Mentoring

• Access to real opportunities

But to deliver these life-changing services, we need strong operational leadership — someone who can stand shoulder‑to‑shoulder with our Founder and Executive Director to turn vision into reality.

Your leadership will shape the systems, structures, and strategies that allow our mission to thrive.

What You’ll Do

As our Volunteer Operations Director, you will be the operational backbone of the organisation.

You’ll help us:

• Build and refine the internal systems that keep the charity running smoothly

• Support the Founder in strategic planning and organisational development

• Oversee day‑to‑day operations and ensure excellence across all functions

• Develop policies, processes, and frameworks that reflect our values

• Coordinate teams, volunteers, and projects to ensure seamless delivery

• Help prepare the charity for launch, growth, and long‑term sustainability

• Bring clarity, structure, and momentum to a fast‑moving start‑up environment

This is a rare opportunity to help build a charity from the ground up — and to shape its future.

What You’ll Gain

This role offers a unique blend of purpose, leadership, and personal growth.

You’ll gain:

• Senior‑level operational and strategic experience

• A close working relationship with the Founder and Executive Director

• The chance to influence the direction and culture of a new charity

• Experience in governance, compliance, and organisational development

• A powerful leadership role that strengthens your CV and career trajectory

• The deep fulfilment of knowing your work directly changes lives

This is the kind of experience that defines careers — and transforms communities.

Who You Are

You’re someone who:

• Thrives on structure, organisation, and strategic thinking

• Enjoys building systems and solving problems

• Has leadership potential or experience

• Wants to be part of something meaningful from the very beginning

• Believes deeply in equality, opportunity, and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to be an expert in everything — just committed, proactive, and ready to lead with heart.

Your Impact

Your leadership will help create:

• Coaching programmes that rebuild confidence

• Skills workshops that open new career paths

• Mentoring relationships that change lives

• Wellbeing support that restores hope

• Opportunities that break cycles of disadvantage

Your work becomes the foundation on which people rebuild their futures.

Ready to help build a charity that unlocks potential across London?

If you’re driven, compassionate, and excited by the idea of helping launch a transformative organisation, we want to hear from you.

• Step into leadership.
• Stand beside our Founder.
• Shape a legacy that will impact generations.

Join us as our Volunteer Operations Director — and help London unlock its potential.

Volunteer Opportunity: Secretary to the Board of Trustees

Help Keep SUNSHINE Organised, Compliant, and Running Smoothly at Board Level

Location: Remote (London focus)

Time Commitment: Flexible, approx. 3–6 hours per month (plus meeting attendance)

Salary: Voluntary

Reports To: Chair of the Board / Founder & CEO

About SUNSHINE Charity

Loneliness is one of the most profound challenges facing our communities — but together, we can change that.

SUNSHINE Charity is a new, volunteer‑powered organisation dedicated to reducing loneliness and social isolation by creating warm, joyful, inclusive spaces where people can meet, connect, and feel part of something bigger.

We believe that connection is a human need. We believe that joy is a form of care. We believe that community can change lives.

To support our growth and ensure strong governance, we are looking for a dedicated and organised Secretary to the Board of Trustees.

The VOLUNTEER Opportunity

As Secretary to the Board, you will play a vital role in ensuring SUNSHINE’s governance runs smoothly, professionally, and in line with best practice.

You’ll be the person who keeps our Board organised. You’ll ensure our decisions are recorded clearly and accurately. And you’ll help create the structure that allows SUNSHINE to grow safely and sustainably.

Your work will support the leadership of a brand‑new charity at a pivotal moment — and help us build a future where no one feels alone.

What You’ll Be Doing

Your responsibilities will include:

• Preparing and circulating Board agendas in collaboration with the Chair

• Taking accurate minutes at Board meetings (usually monthly)

• Managing Board correspondence and ensuring timely responses

• Maintaining the Board’s records, files, and governance documents

• Supporting the Chair with meeting scheduling and logistics

• Ensuring actions from meetings are recorded and followed up

• Helping maintain compliance with Charity Commission requirements

• Supporting trustee recruitment, onboarding, and documentation

• Acting as a key point of contact for Board administration

This role is essential to the smooth running of SUNSHINE’s governance.

Who We’re Looking For

You don’t need charity governance experience — though it’s a bonus. If you’re organised, reliable, and confident with admin and communication, you’ll be a great fit.

We’re looking for someone who:

• Is organised, detail‑focused, and reliable

• Can write clearly and accurately

• Is confident taking minutes and summarising discussions

• Communicates professionally and warmly

• Can manage documents, emails, and scheduling

• Is comfortable using digital tools (email, shared drives, Zoom, etc.)

• Can maintain confidentiality and handle sensitive information

• Works well with trustees, volunteers, and the CEO

• Shares SUNSHINE’s values of kindness, inclusion, and joy

Experience in administration, governance, PA/EA roles, office management, or committee support is helpful — but not essential.

Why Volunteer With SUNSHINE?

This role offers the chance to:

• Support the governance of a brand‑new community charity

• Gain experience in charity administration and Board‑level operations

• Work closely with the Chair, CEO, and trustees

• Develop skills in minute‑taking, governance, and organisational management

• Play a key role in ensuring SUNSHINE grows safely and sustainably

• Be part of a passionate, supportive, purpose‑driven team

• Make a meaningful difference in tackling loneliness across London

The Difference You’ll Make

• Behind every well‑run charity is a Board that is organised, supported, and informed.
• Behind every good decision is clear documentation.
• Behind every moment of connection is a structure that makes it possible.

As Secretary to the Board, you will help build that structure.

Your contribution will help SUNSHINE operate with professionalism, clarity, and care — ensuring we can reach more people who feel alone.

Join Us

If you believe in the power of connection, kindness, and community — and you enjoy keeping things organised — we would love to hear from you.

Help us build a strong, well‑run charity from the ground up. Become SUNSHINE’s Secretary to the Board and help create a future where no one feels alone.

Help Shape the Next Generation of Entrepreneurs

Could you spare just one hour a month to help a young person build their future?

Volunteer Business Mentor: EPIC Entrepreneurs (Remote)

Location: Remote (UK)
Commitment: Minimum 1 hour per month
Contract Type: Volunteer
Salary: Unpaid voluntary role
DBS Check Required: Yes (for successful applicants)

EPIC Entrepreneurs is one of the UK's fastest-growing not-for-profit organisations supporting young entrepreneurs aged 16-25 from disadvantaged and underrepresented backgrounds. Through mentoring, masterclasses, funding opportunities and business support, we help ambitious young people turn their ideas into sustainable businesses and careers.

We're looking for passionate volunteer mentors from a wide range of professional backgrounds who are willing to share their experience, guidance and encouragement with the next generation of founders.

Whether you're an experienced business owner, senior professional, specialist consultant, or industry expert, your knowledge could make a life-changing difference to a young entrepreneur.

About the Role

As an EPIC Mentor, you'll be matched with one or more young entrepreneurs and provide guidance, encouragement and practical advice as they develop their business ideas and entrepreneurial skills.

The role is flexible and designed to fit around your existing commitments, requiring a minimum commitment of just one hour per month.

Mentoring sessions are delivered remotely, allowing you to support entrepreneurs from anywhere in the UK.

We Are Looking For Mentors With Experience In:

• Marketing & Digital Marketing

• Finance & Accounting

• Sales & Business Development

• Legal & Compliance

• Human Resources

• Operations & Project Management

• Technology & Software

• E-commerce

• Retail & Fashion

• Food & Beverage

• Health & Medical

• Sport & Fitness

• Creative Industries

• Manufacturing

• Social Enterprise

• Start-ups & Entrepreneurship

We also welcome applications from professionals with specialist expertise in any industry or sector.

What You'll Do

• Support and encourage a young entrepreneur on their journey

• Share your professional knowledge, skills and experience

• Help build confidence, resilience and business understanding

• Act as a positive role model

• Attend mentoring sessions remotely

• Follow EPIC's mentoring framework and safeguarding procedures

What You'll Gain

While this is an unpaid volunteer role, there are many benefits to becoming an EPIC Mentor:

✔ Make a genuine difference to a young person's future
✔ Help shape the next generation of entrepreneurs
✔ Develop and strengthen your mentoring and leadership skills
✔ Enhance your CV and professional profile
✔ Join a growing network of like-minded business leaders and professionals
✔ Gain access to EPIC networking opportunities and events
✔ Opportunity to have your business, organisation or expertise featured across EPIC's social media and communications channels
✔ Be part of a community creating real social impact across the UK

Support Provided

You won't be expected to do this alone.

All mentors receive:

• A structured mentoring framework

• Onboarding and guidance

• Ongoing support from the EPIC team

• Clear expectations and resources

• Regular opportunities to connect with other mentors

Recruitment Process

1. Submit an application

2. Attend an informal panel meeting with the EPIC team

3. Successful applicants will complete a DBS check

4. Mentor onboarding and matching process

5. Begin supporting an entrepreneur

Join Us

If you're passionate about helping young people realise their potential and want to contribute to a thriving entrepreneurial community, we'd love to hear from you.

One hour a month could help change a life.

Apply today and become part of the EPIC community.

Want to help your community? We are seeking up to 10 new Volunteer Generalist Advisers with Citizens Advice South Gloucestershire?

The rewarding role would involve training to help with a vast range of problems. These include but are not limited to benefits, debt, housing and employment.

The charity is particularly keen to encourage applications from people with a diverse range of backgrounds. This is especially the case for people from BAME backgrounds who are currently under-represented.

The role would involve giving advice to clients both face-to-face and over the telephone.

Main duties and responsibilities may include:

• Interviewing clients, both face-to-face and on the telephone, letting the client explain their enquiry and helping the client to set priorities
• Finding, interpreting and communicating the relevant information and exploring options and implications in order that the client can come to a decision
• Acting, where necessary, on behalf of the client, negotiating, drafting or writing letters or making appropriate referrals
• Completing clear and accurate case records
• Recognising the root causes of problems and participating in taking appropriate action
• Keeping up to date on important issues by attending the appropriate training and by essential reading
• Attending team meetings

Personal skills and qualities needed to become a Volunteer Generalist Adviser:

• A commitment to the aims and principles of the service
• Excellent communication skills
• Being open and approachable
• Ability to communicate clearly both orally and in writing
• Ability to sift through information and extract what is relevant
• Basic mathematical skills, including percentages
• Respect for views, values and cultures that are different to their own
• An understanding of why confidentiality is important
• Being open to using computers on a regular basis
• A positive attitude to self-development and assessment
• Ability to work as part of a team
• Ability to recognise their own limits and boundaries in the role
• Good IT skills essential – ability to use websites/ databases/ research information

Applicants should be IT competent and able to commit to two sessions per week for at least two years.

Training will be held over a full day – probably a Wednesday – each week starting in May/June 2026. There will be additional training time when new recruits can observe experienced advisers.

There will be opportunities to help out for a few sessions prior to training starting so that applicants can check the role is right for them.

Volunteer Opportunities – Lyonic Scots Society

Help Build the Future of the Lyonic Scots

Neart, Dìlseachd, agus Urram
Strength, Loyalty, and Honour

The Lyonic Scots Society is seeking passionate and dedicated volunteers to help establish and grow an exciting international community dedicated to preserving Scottish heritage, supporting our members, celebrating our traditions, and building the future of the Lyonic Scots.

Whether you have experience in leadership, administration, finance, events, community engagement, or simply a desire to contribute, we would love to hear from you.

As a volunteer, you will play a vital role in helping develop a welcoming, inclusive, and thriving society that connects Lyonic Scots and friends around the world.

Available Volunteer Roles

1. Chair

Purpose of the Role

The Chair provides leadership to the Lyonic Scots Society and works closely with the Clan Chief (Prince of Scots), the Society Committee, and volunteers to ensure the Society fulfils its aims and objectives.

Responsibilities

• Lead committee meetings and annual meetings.
• Provide strategic direction and leadership.
• Support the development of the Society’s activities and projects.
• Represent the Society at events and functions.
• Encourage positive governance and teamwork.
• Help build partnerships and community relationships.

We’re Looking For

• Leadership and communication skills.
• Passion for Scottish heritage and community building.
• Ability to motivate and support volunteers.
• Strategic thinking and good judgement.

2. Vice Chair

Purpose of the Role

The Vice Chair supports the Chair and helps ensure the smooth running of the Society.

Responsibilities

• Support the Chair in their duties.
• Deputise when the Chair is unavailable.
• Assist with projects and events.
• Help coordinate volunteer activities.
• Contribute to strategic planning.

We’re Looking For

• Strong organisational skills.
• Enthusiasm and reliability.
• Teamworking and leadership potential.
• A positive and supportive approach.

3. Treasurer

Purpose of the Role

The Treasurer oversees the Society’s finances and helps ensure financial transparency and accountability.

Responsibilities

• Maintain accurate financial records.
• Monitor income and expenditure.
• Prepare financial reports for meetings.
• Assist with budgeting and fundraising planning.
• Ensure funds are managed responsibly.

We’re Looking For

• Good numerical and organisational skills.
• Attention to detail.
• Experience with bookkeeping, finance, or budgeting is desirable but not essential.
• Integrity and trustworthiness.

4. Secretary

Purpose of the Role

The Secretary supports the administration and governance of the Society.

Responsibilities

• Organise committee meetings.
• Prepare agendas and meeting papers.
• Take and distribute meeting minutes.
• Maintain Society records.
• Support communications and administration.

We’re Looking For

• Good organisational and communication skills.
• Attention to detail.
• Ability to manage information confidentially.
• Confidence using email and basic office software.

Why Volunteer With Us?

As a Lyonic Scots Society volunteer, you will have the opportunity to:

• Help shape a growing international cultural organisation.
• Preserve and celebrate Scottish heritage and traditions.
• Gain valuable experience in leadership, governance, finance, administration, and community development.
• Meet like-minded people from around the world.
• Develop new skills and enhance your CV.
• Make a lasting contribution to the future of the Lyonic Scots.

Our Values

Everything we do is guided by our motto:

Neart, Dìlseachd, agus Urram

Strength, Loyalty, and Honour

We welcome volunteers from all backgrounds who share our commitment to community, heritage, service, and mutual respect.

Apply Today

If you would like to help build the future of the Lyonic Scots Society and become part of an ambitious and inspiring journey, we would love to hear from you. Just apply via the Charity Job site with your CV and a Covering Letter on why you wish to volunteer. We will then review it and arrange an initial telephone interview.

Join us and help ensure that the spirit of the Lyonic Scots continues to thrive for generations to come.

Neart, Dìlseachd, agus Urram
Strength, Loyalty, and Honour

TRUSTEE VACANCY | COVENTRY CITIZENS ADVICE
Volunteer | Board Role | Coventry | ~5–7 hours/month | Reviewed regularly

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Coventry Citizens Advice is recruiting new trustees to join its Board of Directors.

We are one of the largest local Citizens Advice charities in England, helping more than 14,000 people each year with issues including debt, housing, welfare benefits and fuel poverty. For over 80 years we have been a trusted source of free, independent advice for the people of Coventry — and demand for our services has never been higher.

This is a genuine governance role. You will help set our strategic direction, oversee our finances, ensure we meet our legal duties as a charity, and hold the organisation accountable to the communities it serves. We want trustees who engage with the detail and bring their professional judgement to decisions that matter.

WHAT WE ARE LOOKING FOR

No previous trustee or board experience is required — just sound independent judgement, strong communication skills, and a commitment to public service.

We are particularly keen to hear from candidates with experience in:
→ Law
→ Fundraising
→ Research and Campaigns

These areas are of direct strategic importance to our work, and applicants with this background will be especially welcomed.

THE ROLE

- Time commitment: approximately 5–7 hours per month (meetings held in the evenings)
- Voluntary and unpaid; reasonable expenses reimbursed
- Full induction and ongoing training provided

WHAT YOU WILL GAIN

- Real experience of charity governance and strategic leadership
- Development of financial, legal and governance skills
- A meaningful leadership credential for your CV
- The opportunity to make a direct difference to thousands of lives in Coventry

WHO WE WANT TO HEAR FROM

We are committed to a board that reflects the diversity of the communities we serve. We actively welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic (BAME) communities. All backgrounds and employment histories are welcome.

HOW TO APPLY

Download the application form and read our Trustee Recruitment Pack.

Please do not send a CV without an application form — it will not receive a response.

Applications are reviewed on a rolling basis. Closing date: 30 July 2026.

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Coventry Citizens Advice | 1–7 Station Street East, Foleshill, Coventry CV6 5FL
Registered charity. Trustee positions are voluntary and unpaid.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.