business development manager volunteer roles

We keep local history alive by managing a community centre that houses an internationally important quilt collection. Through exhibitions, workshops, talks and outreach, we promote patchwork, quilting and care for our collection of antique and heritage quilts.

Each year we welcome thousands of visitors through our doors, to explore and learn about our collection and be inspired! Our Trustees steer and guide The Quilt Asssociation, keeping us growing and sustainable. Working collectively as a Board, Trustees ensure the organisation fulfils its charitable aims, complies with legal and regulatory requirements, and continues to develop as a nationally significant centre for quilting and textile heritage and arts.

Position: Trustee

Responsible to: Chair of Trustees

Location: We are based in Llanidloes, Mid Wales, but you don't have to be. We are open to remote and hybrid volunteering, however we do ask that you be within a reasonable distance to attend our key dates and exhibitions.

Hours: Approx 6 hours per month to include the Trustee Board meeting, any preparation work and subgroups.

Expenses: This role is voluntary, reasonable expenses will be reimbursed in accordance with our Expenses policy.

Key responsibilities

As a trustee, you will contribute to the overall development and oversight of organisational strategy. You will be responsible for ensuring the organisation operates in line with its charitable objectives and governing documents, including risk management and compliance with relevant regulations. You'll safeguard the long-term sustainability of the organisation, including financial stability and act as an ambassador for the organisation. As a trustee, you'll also have the opportunity to be involved in the care, conservation, and accessibility of the quilt collection.

We are looking to build on the skills of our current board and are seeking trustees who can take a lead role in one of the following areas:

• Human Resources - Advising on people management, policies, volunteer engagement, and organisational culture

• IT / Digital - Supporting digital infrastructure, data management, systems, and opportunities for digital engagement

• Textile Conservation - Providing expertise in the care, preservation, and documentation of heritage textiles

• Marketing and Communications - Supporting audience development, promotion of exhibitions and events, and strengthening the organisation’s profile

• Property / Facilities Management - Advising on the maintenance, development, and effective use of Minerva Arts Centre

• Arts, Culture and Heritage Sector Experience - Bringing insight, networks and strategic understanding of the wider cultural landscape

We are looking for people with a willingness to devote the necessary time and effort. 

• Ability to think strategically and make sound judgements

• Have good communication and interpersonal skills

• Ability to work collaboratively as part of a board

• IHave integrity and a clear understanding of (or willingness to learn) trustee responsibilities

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Do you want to use your professional skills and lived experiences to help grassroots sports clubs and community groups impact their communities through sport and physical activity?

Sported's Volunteer Consultants lend their professional or lived experience to help make grassroots sports clubs and community groups more resilient, impactful and effective with skills and experiences our groups don’t currently have.

Seeking volunteers with experience in:

• Business & Strategic Planning
• Facilities Management & Asset Transfer
• Financial Management
• Fundraising & Income Generation
• Governance
• Evaluation & Impact Measurement
• Trust and Foundation Fundraising

This is not an exhaustive list and many of our groups simply benefit from having an experience, external voice to use as a sounding board to help improve the way they run.

If you have something you want to offer and a passion to help local clubs and groups unleash grassroots sport, then we'd love for you to join our team.

Do you want to use your professional skills and lived experiences to help grassroots sports clubs and community groups impact their communities through sport and physical activity?

Sported's Volunteer Consultants lend their professional or lived experience to help make grassroots sports clubs and community groups more resilient, impactful and effective with skills and experiences our groups don’t currently have.

Seeking volunteers with experience in:

• Business & Strategic Planning
• Facilities Management & Asset Transfer
• Financial Management
• Fundraising & Income Generation
• Governance
• Evaluation & Impact Measurement
• Trust and Foundation Fundraising

This is not an exhaustive list and many of our groups simply benefit from having an experience, external voice to use as a sounding board to help improve the way they run.

If you have something you want to offer and a passion to help local clubs and groups unleash grassroots sport, then we'd love for you to join our team.

Role Type

Unpaid, voluntary (expenses reimbursed)

Commitment and Focus

As Treasurer Trustee, you will support the Board’s oversight of FareShare Yorkshire’s financial governance. Working in close partnership with the Head of Finance & Business, you will help ensure the charity’s finances are well-managed, transparent, and aligned with its strategic objectives.

The Treasurer acts as a critical friend and source of support to the Head of Finance & Business, providing constructive challenge, guidance, and assurance to the Board. You will attend quarterly board meetings (held in Yorkshire) and chair the quarterly Finance Sub-Committee, helping to ensure effective financial governance and clear reporting to the full Board.

About FareShare Yorkshire

FareShare Yorkshire is a charity in its 27th year of operation and has experienced significant growth in recent years. Operating from three sites in Barnsley and Leeds, the organisation delivers surplus food provision services, employability programmes, and runs its own cookery school, The FullCrumb Kitchen. We redistribute enough food for over 100,000 meals every week by taking good surplus food from companies and getting it to where it is needed most.

Key Treasurer Responsibilities

1. Present clear, accurate, and timely financial reports to the Board in a format that supports understanding and effective decision-making, including:

   •  Annual budgets

   • Internal management accounts

   • Annual statutory financial statements

2. Ensure the Board meets its duty to maintain proper accounting records and that financial resources are:

   • Properly controlled

   • Prudently invested

   • Economically and effectively spent in line with good governance, legal and regulatory

     requirements, in liaison with the Head of Finance & Business.

3. Support the development, implementation, and regular review of:

   • Financial reserves policy

   • Cost management approaches

   • Investment policies

4. Advise and support the Board in carrying out its financial responsibilities, providing insight into financial risks, opportunities, and sustainability.

5. Chair the Finance Sub-Committee, setting agendas in partnership with the Head of Finance & Business and ensuring effective financial scrutiny.

6. Provide clear updates and recommendations to the full Board following each Finance Sub-Committee meeting.

7. Scrutinise financial information provided by the Head of Finance & Business and request additional information or clarification where necessary.

8. Support and challenge budget proposals and forecasts presented to the Board.

9. Monitor and advise on the financial viability of the charity, including cash flow, reserves, and long-term sustainability.

10. Ensure appropriate financial controls are implemented, adhered to, and regularly reviewed.

11. Advise the Board on the financial implications of the charity’s strategic plan and major decisions.

12. Support the Head of Finance and Business to:

    • Prepare information for the annual accounts

    • Manage the annual audit process, including liaison with auditors where appropriate.
      
      The Trustee Role:

    • Ensure the charity fulfils its purposes for public benefit by:
      Complying with its governing document.

    • Adhering to charity law and all other applicable legislation.

    • Acting always in the best interests of the charity.

    • Ensuring the responsible management of the charity’s resources.

    • Overseeing and ensuring compliance with statutory accounting and financial reporting requirements.

    • Declaring any conflicts of interest and exercising independent judgement in all decision- making.

    • Acting as an ambassador and advocate for the organisation and upholding its mission, values, and reputation.

    • Representing the Board and organisation at meetings and events, including acting as a spokesperson when required.

    • Safeguarding the wellbeing and interests of employees.

    • Contributing to the development of the organisation’s strategy by providing constructive challenge and insight.

    • Seeking appropriate professional advice where there is potential risk to the organisation or where trustee duties may be impacted.

    • Taking collective responsibility to ensure the legal and financial integrity of the organisation, including to safeguard its assets and long-term sustainability.

    • Ensuring appropriate procedures are in place for the appointment, support, and performance monitoring of the CEO and Senior Leadership Team (SLT).  

    • Attending and actively contributing to Board meetings on a regular basis.

Skills and Experience

We are particularly seeking a Trustee with:

• Senior-level experience in finance, accountancy, audit, or financial management.

• Strong understanding of financial governance, risk management, and internal controls.

• Experience of:

  • -  Budgeting and financial forecasting

  • -  Reviewing management accounts and statutory accounts

  • -  Financial oversight within a charity, public sector, or commercial environment

    (charity experience desirable but not essential)

• Confidence in presenting financial information clearly to non-financial audiences.

• Strong Excel skills and confidence working with financial data (advantageous).

• The ability to provide supportive challenge and constructive scrutiny.

• The credibility to lead financial discussions at board level while working collaboratively

  with staff and fellow Trustees.

Ideal candidates will have:

o A commitment to FareShare Yorkshire’s mission and values.
o Strategic thinking and the ability to contribute to high-level decision-making.
o The ability to work collaboratively and communicate effectively.
o Time to dedicate to the role, including preparation for and attendance at meetings.

What We Offer
While this is an unpaid voluntary position, we provide:

o Reimbursement of reasonable expenses incurred in your role.
o The opportunity to make a meaningful impact on food insecurity inYorkshire.
o A chance to work alongside a passionate team dedicated to tackling food poverty.

Diversity and Inclusion

FareShare Yorkshire is committed to building a diverse and inclusive board. We encourage applications from individuals of all backgrounds, particularly those who bring new perspectives and lived experience to the table

About Mudland

Mudland operates at the intersection of climate, culture, and global systems.
We work with organisations navigating complex regions and emerging markets, helping them build credible presence through narrative, partnerships, and local intelligence.
Our current focus includes:

• Climate and energy transition (including hydrogen and future fuels)
• Global South markets (India, Himalayan region, beyond)
• Institutional partnerships and strategic positioning

We are now building the foundation to evolve into a high-value strategic advisory and partnerships studio.

Why this role exists

We are entering a phase where Mudland is actively building real partnerships and revenue pathways.
This role is not about content or social media.

It is about:

building a pipeline of serious organisations and opening real conversations

What you will do

1. Build a target pipeline

• Identify and map 50–100 relevant organisations, including:
  • Energy companies (hydrogen, renewables)
  • Climate funds and investors
  • Foundations and international organisations
• Find key decision-makers (partnerships, strategy, innovation roles)

2. Support outreach and activation

• Draft and send targeted outreach messages (email / LinkedIn)
• Track responses and manage follow-ups
• Help convert interest into scheduled conversations

3. Structure opportunities

• Help prepare briefs, proposals, and decks
• Translate ongoing conversations into clear partnership opportunities
• Support positioning Mudland’s offer in a structured way

4. Build internal systems

• Set up and maintain a simple CRM / tracking system
• Organise contacts, conversations, and next steps
• Help create a repeatable pipeline process

What we are looking for

• Strong communication skills (clear, concise, confident)
• Comfortable with outreach and professional communication
• Ability to research and structure information
• Interest in climate, energy, or global development
• Self-driven and reliable (this matters more than experience)

Bonus if you have:

• Background in consulting, startups, or partnerships
• Familiarity with climate or energy sector
• Experience with LinkedIn outreach or CRM tools

What you will gain

• Direct exposure to building a high-level advisory and partnerships pipeline
• Experience working across climate, energy, and international markets
• Close collaboration with the founder (hands-on, not hierarchical)
• Opportunity to transition into a paid role as Mudland grows
• Access to a network across climate, media, and global institutions

Minimum Hours per Week:

4-6 hours per week

Duration:

1-2 months

Do you want to use your professional skills and lived experiences to help grassroots sports clubs and community groups impact their communities through sport and physical activity?

Sported's Volunteer Consultants lend their professional or lived experience to help make grassroots sports clubs and community groups more resilient, impactful and effective with skills and experiences our groups don’t currently have.

Seeking volunteers with experience in:

• Business & Strategic Planning
• Facilities Management & Asset Transfer
• Financial Management
• Fundraising & Income Generation
• Governance
• Evaluation & Impact Measurement
• Trust and Foundation Fundraising

This is not an exhaustive list and many of our groups simply benefit from having an experience, external voice to use as a sounding board to help improve the way they run.

If you have something you want to offer and a passion to help local clubs and groups unleash grassroots sport, then we'd love for you to join our team.

This volunteer role involves being available for a mix of weekly drop-in IT sessions in which you will provide ‘floating support’ as well as pre-arranged one-to-one sessions in order to help clients complete more specific tasks relevant to them.

Digital Inclusion provides a crucial resource, helping people to take positive steps to improve their lives, by overcoming digital exclusion, accessing learning and securing work. In an average session, clients undertake independent learning and tasks, such as; completing searches on the internet, formatting documents and using email, paying bills, filling in forms etc

Increasingly, clients are asking for help with social media platforms, such as; logging into Facebook account, creating a LinkedIn profile or Instagram account to promote their business, or help with blogging.

How does this role make a difference?

All of life’s activities - including job seeking, accessing and managing benefits and housing - take place online.  Clients without IT skills are hugely disadvantaged.  This role provides clients with support, helping them to overcome initial fears or learning barriers.  With increasing confidence, they will be able to access the internet independently.

Who will you be helping?

Users are adults from diverse backgrounds and can range from those who are complete computer beginners, learning the basics of IT, to those needing access to the resource for learning, job search or managing household finances. The service helps clients seeking to address digital skills gaps and improve their confidence in order to access the internet.

What will you be doing?

• Meeting clients and carrying out weekly, one-to-one coaching sessions
• For the remaining time, offering ‘floating support’ to other clients, such as completing searches on the internet, formatting documents and using email

· Helping new clients to complete an IT Initial Basic Skills Assessment

What are we looking for?

• Although advanced technical skills are not required, a good understanding of MS Office (Word and Excel mostly) and a breadth of experience in using the internet are essential in order to coach and help vulnerable clients develop their skills.

• The confidence and willingness to work closely with clients and actively approach them where required. 

· You have some experience assisting or coaching others.

· You are patient, a good listener and have the ability to motivate others.

· You are available for a period of at least six months to give you time to develop a rapport and fulfil learning objectives with the clients.

What is the time commitment?

We have open access and prebooked sessions for clients twice a week, on Mondays or Fridays, for a miniumn 3 hour slot per week.

We are asking for a 6 months commitment to enable you to build trusting relationships with clients and develop in your role.  Volunteers find this goes very quickly! 

How will you be supported?

· There is ongoing support by the Learning and Employment Manager.

· Free access to a range of e-learning modules on the Centre’s online e-learning platform

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel, and also lunch if volunteering a full day.

What is the recruitment procedure?

Application form> Informal interview> Ideally two reference checks> DBS check> Trial period

Inclusive Boards is delighted to be supporting Lambeth Links in their search for two new Trustees.

About Lambeth Links: Lambeth Links is the LGBTQIA+ community forum for Lambeth. We bring together people who live, work and socialise in the borough to share information, support each other and speak with a stronger voice.

We are seeking to appoint Trustees with expertise in one of the following areas:

• Governance
• Digital, Data and Website
• Marketing and Communications
• Fundraising and Income Generation
• People and Volunteering

About the Trustee for Governance and Board Secretary role:

• Experience in charity governance, company governance or a related field such as legal, company secretarial or compliance.
• Understanding of the duties of charity trustees in England and of the role of the Charity Commission.
• Experience of Board or committee work, paid or voluntary.

About the Trustee for Digital, Data and Website role:

• Experience in digital, IT, data or web development in a paid or voluntary role.
• Understanding of basic data protection and GDPR principles and how they apply in small organisations.
• Experience of using or overseeing websites, digital platforms or online tools.

About the Trustee for Marketing and Communications role:

• Experience in marketing, communications, PR or a related field in a paid or voluntary role.
• Experience of planning or delivering campaigns, content or community outreach.
• Understanding of how to use different channels to reach different audiences.

About the Fundraising and Income Generation Trustee role:

• Experience in fundraising, business development, partnerships or income generation.
• Understanding of at least one area of fundraising such as grants, corporate partnerships, events or individual giving.
• Experience of developing or reviewing funding proposals or business cases.

About the People and Volunteering Trustee role:

• Experience in HR, people management, organisational development or volunteer management.
• Understanding of fair and inclusive people practices in small or medium organisations.
• Experience of supporting managers or volunteers through change, growth or challenge.

How to apply

For more information and to apply, please visit Inclusive Boards' website .

The e-Assessment Association Ltd. (eAA) is seeking committed and experienced members to join its Board of Directors and help shape the future of e-assessment. 

Following the Association’s incorporation as a company limited by guarantee in 2025, the Board plays a critical role in providing strategic leadership, governance and oversight, ensuring the eAA continues to deliver positive impact for members and the wider assessment community. 

Three Director positions will become vacant in September 2026: 

• Two Ordinary Director roles, to be filled by Ordinary Members 

• One Organisational Director role, to be filled by an Organisational (Sponsor) Member. 

Directors are appointed for a three-year term, as part of the eAA’s annual rotation system, which balances continuity with fresh perspectives.

The Role of a Director 

Directors collectively support the delivery of the eAA’s objectives, including professional support for the sector, positive advocacy for technology in assessment, the development of good practice, and awareness-building across the global assessment community. 

The role involves: 

Always acting in the best interests of the Association 

• Contributing to Board discussions, decision-making and strategy 

• Providing constructive challenge and assurance 

• Contributing in practical ways where appropriate 

The expected time commitment is approximately 4–6 hours per month, including Board meetings and preparation. 

A Skills-Led Recruitment Approach 

The eAA Board operates on the principle of collective capability. No individual Director is expected to cover every skill or area of expertise. 

Recruitment is therefore skills-led and informed by the Board’s Skills Matrix, which identifies areas of strength, gaps and emerging risks at a collective level. Each recruitment round focuses on strengthening priority capability areas, ensuring the Board remains effective, balanced and future focused. 

Applicants are encouraged to be open and proportionate when describing their skills and experience, focusing on how they would complement the existing Board. 
 
How to Apply 

Applications and nominations are submitted via an online form.

• Depending on membership type: 
  Ordinary Members must be nominated by two other Ordinary Members
• Organisational Members may nominate an employee to apply as an Organisational Director   

The application form includes: 

• Background and eligibility information 
• A personal statement (up to 500 words) 
• A structured skills and experience section aligned to the Board Skills Matrix
• Availability and commitment information
• A high-level declaration of interests 

Key Dates 

• Nominations close: 26 June 2026 (12 noon GMT) 

• Interviews: 16 or 17 July 2026 

• Outcome announced: September 2026 

• Appointment start date: 25 September 2026 

Application process

All applications are reviewed by the Nominations Committee, which: 

1. Verifies eligibility and completeness 

2. Reviews applications against the agreed skills priorities 

3. Invites shortlisted candidates to meet a selection panel 

4. Takes up references 

5. Makes recommendations to the Board 

The Board makes the final appointment decisions, and all applicants are informed of the outcome.

Do you want to use your professional skills and lived experiences to help grassroots sports clubs and community groups impact their communities through sport and physical activity?

Sported's Volunteer Consultants lend their professional or lived experience to help make grassroots sports clubs and community groups more resilient, impactful and effective with skills and experiences our groups don’t currently have.

Seeking volunteers with experience in:

• Business & Strategic Planning
• Facilities Management & Asset Transfer
• Financial Management
• Fundraising & Income Generation
• Governance
• Evaluation & Impact Measurement
• Trust and Foundation Fundraising

This is not an exhaustive list and many of our groups simply benefit from having an experience, external voice to use as a sounding board to help improve the way they run.

If you have something you want to offer and a passion to help local clubs and groups unleash grassroots sport, then we'd love for you to join our team.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

We are looking for an experienced Senior Data Analyst to join now-u and help us better understand how users interact with our app and digital platforms. This is a great opportunity for someone who enjoys working with data, solving problems, and turning insights into meaningful improvements that can support positive social impact.

In this role, you will work closely with the Insights, Marketing, and Development teams to analyse data, improve reporting, and help the organisation make more informed decisions around user engagement and retention. You will also support the creation of dashboards and reports that help teams better understand user behaviour and performance across campaigns and platforms.

We are looking for someone with strong analytical skills, experience working with data and reporting tools, and the ability to communicate insights clearly to different audiences. Someone proactive, collaborative, and comfortable working across teams in a fast-paced and purpose-driven environment would be a great fit for this role.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager. 

**Tasks you could get up to whilst volunteering could include:**

- Serving customers on the till
- Taking stock donations from the public
- Tagging and steaming stock for the shop floor
- Dressing the window displays
- Asking people to join us as a volunteer

**As a Retail Volunteer you will be:**

- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself

**As a Mencap volunteer you will:**

- Make new friends and raise important funds for people with a learning disability
- Get reasonable out-of-pocket expenses in line with our policy e.g. travel
- Receive full Training and support
- Volunteer alongside other people
- Have a chance to give back your local community

**About Mencap**
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us.