office manager volunteer roles

Watford and Three Rivers Refugee Partnership operates in the borough of Watford and Three Rivers district, providing support to refugees and others without status in the UK. The partnership has a full-time caseworker and two part-time support staff in addition to around 80 volunteers. It currently serves around 350 families and individuals.

The charity provides:

· A weekly drop-in session – currently Tuesdays 11:00-13:30 – for existing and new clients to see us

· Casework supporting applications for leave to remain and related issues

· A weekly social hub – concurrent with the drop-in – for any client to join us for company and activities

· Education for our clients, mainly in the English language but including help with literacy and numeracy.

The operations manager will be responsible for the day-to-day management of the charity, reporting to the committee and trustees, ensuring the organisation runs efficiently and resources are used effectively to achieve its mission.  They will provide a line management and mentoring role for the case worker and office administrator. The successful candidate would have had managerial experience, possibly in the charity, education, healthcare or related sectors. The role is a part time one – expected to average 2 days per week, and likely to suit someone retired from employment.

Specific roles for the operations manager are:

· Support of communication within the charity

· Supervision of the weekly (currently Tuesday, 11:00am-1:30pm) welcome desk, drop-in, social hub and casework operation

· Line management of our full-time caseworker and part-time office manager

· Support of elements of casework by allocating other volunteers, logistics etc.

· Making day-to-day decisions within agreed scope, for management of the charity

· Report to the committee (including trustees) at its regular meetings with status of cases and requests for decisions

· Advising the committee in developing the charity, helping work on core mission, vision and strategy.

· Working with our fundraisers to provide required information and guidance where needed.

The successful candidate would have experience in:

· Proven organisational and multitasking skills

· Knowledge and experience of regulatory requirements to ensure compliance (e.g. GDPR etc)

· Ability to build and maintain relationships with internal and external stakeholders

· Management of staff and volunteers

· Working with a volunteer committee and trustees

· Development of a business, charity or equivalent organisation

ABOUT THIS OPPORTUNITY

Ready to step up? This is for people who want more responsibility at the Community Food Hub.

As a Food Co-op Lead Volunteer, you'll be a go-to person on the floor — helping coordinate sessions, supporting other volunteers, and keeping the co-op running smoothly and with pride.

You'll work closely with the Food Hub Manager (Petagaye) and Thomas (Head of Food & Partnerships) — taking ownership of your sessions and helping to build a strong, reliable volunteer team around you.

This role is a real stepping stone — building the skills and track record that open doors to more senior roles in community food work, charity operations, or beyond.

WHAT YOU'LL BE DOING

• Take the lead during sessions — directing volunteers, managing the floor, keeping things moving

• Support the Food Hub Manager in coordinating session activity and volunteer tasks

• Help with stock management — tracking what is available, what is needed, and communicating this clearly

• Keep simple session records — numbers served, feedback, any issues to flag

• Be the first point of contact for volunteers during sessions

• Ensure all food hygiene, safeguarding, and health and safety standards are maintained

• Support the induction and settling-in of newer volunteers

• Communicate updates and any concerns clearly to the Food Hub Manager after each session

WHAT YOU'LL BRING

ESSENTIAL

• Some experience of volunteering or working in a team setting

• A natural ability to take initiative and keep things organised

• Confident communicator — able to give clear, calm direction to others

• Reliable, consistent, and able to commit to regular sessions

• Understanding of safeguarding and food hygiene principles

HELPFUL BUT NOT ESSENTIAL

• Previous experience at a food bank, food co-op, or community kitchen

• A food hygiene certificate (Level 1 or 2)

• Experience coordinating or supervising a small team of volunteers

• Knowledge of the Hackney community or similar urban settings

WHAT YOU'LL GAIN

• Hands-on leadership and team coordination experience

• A strong reference from our Food Hub Manager and Head of Food & Partnerships

• A clear pathway towards more senior roles within Children With Voices

• Stock management, session coordination, and operational skills

• The genuine satisfaction of leading a team that feeds and supports Hackney families

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to help lead some our teams across the organisation. We are volunteer led and manage 65+ volunteers across the country, most of them remoately. There are 10 different teams ranging from creative to business development. We are looking for up to 10 people to help with the coordination of feedback, delegation of tasks and assisting with running monthly meetings. We have a very diverse team of volunteers from all different culture, religons and disabilities. 

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Coordination skills

• Delegration 

• Knowledge or previous experience of working with disabilities. 

• Knowledge of inclusive design and work practices or open to learning.

• Organised  

• Adaptable  

• Willing to learn and develop  

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Administration Support Volunteer

When someone reaches out to us, often in a moment of crisis, our administration support volunteers are one of the first voices they hear. You make sure that voice is calm, kind, and helpful.

You support people in a housing crisis, as well as offering assistance and information to supporters, volunteers, and members of the public who get in touch by phone, email, or in person. Working alongside our trained staff, you’ll help answer calls to our support line and keep things running smoothly across our office and support centre.

A big part of this role is helping the office runs smoothly day to day. That means getting involved in a wide variety of tasks, from supporting our databases and keeping records up to date, to helping with general admin, organising information, and making sure everything is where it needs to be so the staff and volunteer team can focus on supporting people. You’ll also help us keep accurate records so that people get the right support at the right time.

You’ll be helping with things like:

• Being a friendly first point of contact by phone, email, or at the door. 
• Listening carefully and recording important information accurately. 
• Supporting people with enquiries and helping them feel heard and understood. 
• Helping keep our databases and records up to date. 
• Supporting a wide range of daily admin tasks across the office. 
• Keeping the office organised so the team can focus on supporting people. 
• Helping prepare spaces for meetings and everyday activity. 
• Filing, scanning, and handling post. 
• Making refreshments and helping create a welcoming environment. 
• Supporting with basic stock checks and office supplies. 

What matters most in this role

We don’t expect you to know everything already. What matters most is:

• You’re kind, patient, and a good listener. 
• You can stay calm when things feel busy or emotionally challenging. 
• You’re comfortable using a phone, email and a computer, Microsoft Office and happy to learn new systems. 
• You understand the importance of confidentiality and treating people with respect. 
• You’re reliable and willing to be part of a team that supports each other. 
• You’re happy to help with a mix of people-facing and computer-based tasks.

 What you’ll gain

You’ll receive a full induction and ongoing support so you feel confident in your role. This includes training in safeguarding, confidentiality, and the systems we use day to day.
Many of our volunteers find this role deeply rewarding, not just because of the skills they gain, but because of the part they play in supporting people through difficult moments. We’re also happy to provide a reference for future opportunities.
 

When you’ll volunteer
9:00 AM – 1:00 PM and/or 1:00 PM – 5:00 PM, Monday to Friday. 
We ask for around one shift a week wherever possible, but we’re flexible. 

Support our charity’s vital work at the heart of governance

TVS is a small charity working with rural schools in South Africa to empower vulnerable children through education. We are seeking a volunteer Secretary to our Board of Trustees. If you are organised, detail-oriented, and keen to play a pivotal role in the smooth running of a charity this is a fantastic opportunity to ensure our board meetings are well-organised, documented, and productive, helping us deliver our mission to our beneficiaries.

As Secretary, you’ll be responsible for preparing agendas and minutes, coordinating board communications, maintaining records, and supporting the trustees in compliance and governance matters. You will work remotely, with regular online or in-person meetings alongside our dedicated team of trustees and volunteers.

If you have strong administrative skills, a proactive attitude, and a passion for making a difference, we’d love to hear from you. Join us and help shape the future of our charity!

WIILMA exists to reduce loneliness and isolation 

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

The Wardrobe Officer is responsible for managing and maintaining the chapter's costumes, wigs and props, ensuring they are available, clean and in good condition for events. The role involves keeping accurate records of costume allocation, coordinating costume distribution and returns, and supporting volunteers with costume requirements.

Key Responsibilities

• Maintain an inventory of all costumes, wigs and props.
• Keep accurate records of who has borrowed costumes and when they are returned.
• Ensure costumes are clean, well-presented and stored appropriately.
• Monitor costumes for wear and damage and arrange repairs when needed.
• Coordinate costume allocation for upcoming events.
• Update the Wardrobe Database and costume logs on OneDrive.
• Provide monthly updates to the committee regarding wardrobe stock and requirements.
• Work with the Board's Wardrobe Manager regarding costume needs and future purchases.
• Review event photographs and provide guidance on costume presentation where appropriate.

We are seeking a reliable and detail-oriented HR Assistant to support our recruitment and volunteer coordination processes. In this role, you will work closely with the HR & Recruitment Officer to help deliver an efficient and inclusive recruitment experience, from advertising roles through to onboarding new volunteers.

A key part of this role involves maintaining accurate records within our CRM system to support recruitment and onboarding activities.

This is a great opportunity to gain hands-on experience in HR and recruitment within a grassroots charity environment.

Hidayah is a UK-based charity that supports LGBTQI+ Muslims by creating safe, inclusive spaces and promoting wellbeing, inclusion, and social justice.

Key Responsibilities

You will support a range of recruitment and administrative activities, including:

• Assisting with the creation and posting of job adverts and volunteer opportunities
• Supporting recruitment activities, including screening applications and scheduling interviews
• Maintaining accurate candidate and volunteer records using the organisation’s CRM system
• Assisting with onboarding tasks such as collecting documents and reference checks
• Supporting the development, review, and organisation of HR policies and procedures
• Contributing ideas and initiatives that help promote a positive and inclusive workplace culture
• Communicating professionally with applicants and volunteers via email and other platforms
• Updating and organising documents within shared systems such as Google Drive
• Supporting inclusive, fair, and transparent recruitment practices
• Attending monthly check-in meetings with the HR & Recruitment Officer
• Assisting with general HR and administrative tasks where required

• Person Specification

• Essential Criteria

• Strong organisational and administrative skills 

• High level of attention to detail 

• Ability to handle sensitive information with confidentiality and professionalism 

• Good written and verbal communication skills 

• Confidence using Google Workspace (Docs, Sheets, Drive) 

• Ability to manage time effectively and meet deadlines independently 

• Commitment to equality, diversity, and inclusion 

• Alignment with the values and mission of Hidayah LGBTQI+ 

• Desirable Criteria

• Experience using CRM systems or applicant tracking systems 

• Previous experience in recruitment, HR, or volunteer coordination 

• Understanding of inclusive recruitment and accessibility best practices 

• Awareness of challenges facing LGBTQI+ Muslims and other marginalised communities 

• Experience working or volunteering within a charity or community-based organisation 

• Time Commitment

• This is a flexible voluntary role that can be carried out alongside other commitments, provided agreed tasks are completed on time.

• Minimum of 2 hours per week, with the opportunity to contribute additional hours if available 

• Flexible working schedule 

• Attendance at a monthly check-in meeting 

• Benefits of Volunteering

• Make a meaningful impact within the LGBTQI+ Muslim community 

• Be part of a values-driven organisation promoting inclusion and social justice 

• Gain hands-on HR and recruitment experience 

• Develop professional, organisational, and interpersonal skills 

• Expand your professional network 

• Receive a reference for your CV

Tools with a Mission (TWAM) is a Christian charity dedicated to empowering communities in the developing world by providing refurbished tools and trade tool kits. Annually, the organisation sends more than 20,000 tools to support livelihood creation. By partnering with local communities and skills training centers, Tools with a Mission helps individuals achieve sustainable growth and self-reliance.

This is a part time, on-site, PAID hybrid role in Ipswich for an Executive Assistant. The Executive Assistant will provide administrative support to the trustees and CEO by managing the busy annual calendar and schedules, preparing reports, handling confidential documentation and coordinating meetings. The role includes managing travel and expenses. This will be a month-by-month paid contracted position.

Experience:

• Executive Administrative Assistance, including managing calendars and travel arrangements.
• Experience handling Expense Reports and related financial tasks with accuracy and attention to detail.
• Strong skills in Executive Support and Administrative Assistance for managing organisational operations and documentation.
• Excellent Communication skills, both written and verbal, to interact effectively with diverse teams and external stakeholders.
• Strong organisational skills with the ability to prioritize tasks and meet deadlines efficiently.
• Working knowledge of office software like Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to handle sensitive information with discretion and uphold confidentiality.
• Empathy with a Christian charity with an international mission and outlook.
• Prior experience in the non-profit or charity sector is a plus but not essential.

Volunteer Branch Organiser

Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.

As a Branch Organiser, you’ll play a key role in helping to make sure your local branch runs smoothly and effectively. You’ll recruit, welcome, and support volunteers, ensuring the team’s work meets the needs of disabled people in your area. You’ll bring motivation, leadership, and strong communication and organisational skills to the heart of your branch.

What the role involves

This is a varied role where local needs shape what you’ll be working on, but it often includes:

• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Organising and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring, with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Acting as a key point of contact, maintaining regular communication between volunteers and staff.

What you’ll need for this role

Essential
• A love of being organised.
• Confidence in leading meetings.
• Ability to use Microsoft Office, the internet, and email.
• The ability to understand and follow internal and external policies and procedures.
• A commitment to keeping personal information safe.
• Willingness to follow REMAP’s policies, procedures, and values.
• Occasional availability to attend local events to promote the charity’s work.

Desirable

• Confidence communicating with a wide range of people.
• Ability to delegate tasks and motivate others.
• Enthusiasm for raising awareness of the charity locally.
• A willingness to develop new skills and experience. You’ll also be asked to complete our induction checklist.

Why volunteer with us?

When you volunteer with us, you become part of a supportive community of people who are passionate about improving the lives of others. We are a volunteer-led organisation, and we couldn’t do what we do without your skills, commitment, and generosity of spirit.

Please note: We reimburse all reasonable out-of-pocket expenses.

Front of House Volunteer

Information about the role

You’ll be the first point of contact for people coming to Shelter for housing, benefit or debt. This role supports the front-line service in the day-to-day operations of our housing, benefit and debt service in the hub and in our community settings.

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include:

• Meeting and greeting people as they arrive at the service
• Responding to general enquiries about our service
• Signposting to other services if we are unable to help
• General administrative task such as photocopying, scanning and updating information
• Contributing to reception displays and keeping notice boards tidy
• Updating client contact information on our database
• Sending text reminders about appointments and information by a no-reply text messaging service

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

Job Description – HR Manager

Organisation: Children With Voices

Reports to: the executive ops manager

Location: Hackney, London - Hybrid

Contract: Full-time / Part-time – specify as needed

Job Purpose

The HR Manager plays a vital role in supporting the vision and mission of Children With Voices by ensuring that all HR practices are fair, compliant, and aligned with safeguarding, equity, and community wellbeing. This role is responsible for overseeing all aspects of human resources, from recruitment and staff development to compliance and wellbeing initiatives. The HR Manager will be instrumental in creating a safe, inclusive, and supportive environment where staff, volunteers, and young people can thrive.

Key Responsibilities

1. Oversee Daily HR Operations
   • Manage HR functions to ensure efficiency, compliance, and alignment with organisational goals.
   • Champion safeguarding and equality in every aspect of HR practice.
2. Recruitment & Onboarding
   • Lead fair and inclusive recruitment, ensuring diversity, equal opportunity, and alignment with our safeguarding responsibilities.
   • Deliver onboarding that instils Children With Voices’ values, safeguarding culture, and commitment to community impact.
3. HR Policies & Compliance
   • Develop and implement HR policies and procedures in line with UK employment law, charity governance, and safeguarding legislation.
   • Ensure GDPR compliance and maintain secure, confidential records.
4. Training & Development
   • Coordinate training on safeguarding, equality, diversity, inclusion, and wellbeing.
   • Support ongoing professional and personal development for staff and volunteers.
5. Employee Relations & Wellbeing
   • Provide advice and support on employee concerns, encouraging a culture of respect, accountability, and collaboration.
   • Promote mental health and wellbeing initiatives, aligned with our duty of care.
6. Volunteer Engagement
   • Oversee volunteer recruitment, DBS checks, safeguarding induction, and ongoing engagement.
   • Support volunteers to feel valued and integrated into the charity’s mission.
7. Collaboration with Leadership
   • Work closely with the CEO and department leads to ensure HR strategies support the organisation’s mission and goals.
   • Streamline HR processes to improve efficiency and impact.
8. Conflict Resolution
   • Mediate disputes fairly, maintaining trust and confidentiality.
   • Support managers in handling sensitive matters in line with policy and safeguarding standards.
9. Records & Benefits Management
   • Maintain accurate HR records, ensuring data protection compliance.
   • Administer employee benefits and ensure fair, transparent processes.
10. Health, Safety & Safeguarding

• Ensure workplace compliance with health and safety legislation.
• Embed safeguarding responsibilities across all HR practices, ensuring no child or vulnerable adult falls through the gaps.

Person Specification

Essential Skills & Experience:

• Proven experience in an HR management role, ideally within the charity or community sector.
• Strong knowledge of UK employment law, HR compliance, and safeguarding requirements.
• Excellent interpersonal and communication skills, with the ability to build trust at all levels.
• Experience managing recruitment, onboarding, and training processes.
• Ability to mediate and resolve conflicts in a fair, professional, and sensitive manner.
• Strong organisational skills with attention to detail and confidentiality.
• Commitment to equity, diversity, inclusion, and community empowerment.

Desirable Skills & Experience:

• CIPD qualification (Level 5 or above) or equivalent HR certification.
• Experience working with volunteers, young people, or community-focused organisations.
• Knowledge of charity governance and regulatory frameworks.
• Experience in developing wellbeing or mental health initiatives.

Our Values at Children With Voices

• Safeguarding First: Every decision is made with the protection and safety of children and vulnerable people in mind.
• Equity & Inclusion: We champion fairness and diversity, ensuring no child or family is left behind.
• Collaboration: We believe in the power of working together with partners, communities, and families.
• Empowerment: We support children, families, staff, and volunteers to thrive and reach their full potential.
• Community Impact: We exist to rebuild stronger, safer communities for future generations.

Salary & Benefits - £1,520 per month

Days 1–2 days in the office, with flexibility to choose from Tuesday, Wednesday, or Thursday. The remaining hours can be worked remotely.

Working pattern: 20 hours per week

Program Manager

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our raison d’etre is to engage young people in outdoor activities by providing them with opportunities to go on night walks, build fires, cook on fires, try out some bush craft, go on bike rides, try indoor climbing, have a go at scuba diving in swimming pools, play team building games, enter cake competitions, attempt bushtucker trials, put up tents, learn navigation skills, keep fit by doing bleep tests, go karting, have a crack at skiing at Ackers Trust or on a ski slope in the Alps, eat curry at Christmas and much more.

Description

You will play an important role in putting together our termly program for our Tuesday meeting nights. There’s a lot involved in putting the program together and ensuring that all our members get the chance to join in these amazing experiences.  You will work in conjunction with the Group Leader to decide which activities to do and when and you will also have to coordinate with our team of volunteer leaders to ensure that there are enough staff available each week to run the program.

The key tasks of the role are to:

• Plan the weekly activities for each term in coordination with the budget and operational members.

• Schedule the activities at the clubhouse and nightly trips / events.

• Provide any materials etc required to carry out the planned activity.

• Book the event / location / trainer etc and organise transport.

• Produce a term summary including parent rotas to be sent out.

• Follow up with parents  / Leaders to ensure actions have been taken to meet activities planned.

• Troubleshoot any issues on the night if necessary.

• Ensure that there are enough staff available to run the program and arrange cover if necessary.

Ideally you should have / be:

• Ability to schedule and manage tasks effectively.

• Creativity and an eye for detail.

• Problem-solving skills.

• Risk management.

• Written and verbal communication skills.

• Cost control and budgeting skills.

• Teamwork and motivational skills.

• Organisational and multitasking skills.

• Office software proficient.

• Build, maintain and facilitate effective working relationships with a wide range of people and organisations.

• Plan, manage and monitor your own tasks and time.

In addition you will need:

• Integrity.

• Committed to ensuring high standards.

• Flexible approach.

• Self-motivated.

• A car driver or have ability to travel to attend events and meetings.

• The post holder must be able to provide a satisfactory Enhanced Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future.  You will help make Tuesday meeting nights run smoothly by ensuring that the Leaders are free to focus their attention on the members having a great experience.  By producing a termly program this will enable parents to add the weekly activities to their diaries in good time and Volunteer Leaders to plan ahead and check out their availability.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  You will also have some fun, support a good cause and gain new skills and experiences. 

About the location

Where will the volunteer be working?

The volunteer can do most of the work remotely but may need to attend some Tuesday evening meetings to coordinate with our team of Volunteer Leaders.

Travel Limit

• Mostly remote work but some travel to Solihull will be necessary for Committee meetings and occasional Tuesday club nights.

When will the volunteer be working?

Volunteer availability

• Flexible so during office hours if necessary for certain events but evenings if preferred.

• You would need to be available to attend Committee meetings which normally take place in the evening.

Estimate of time commitment

• 0- 3 hours / week – the candidate will be able to offer further time as they wish.

Details

The volunteering could be long term. 

Application details

Successful applicants will require an enhanced DBS and two references.

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Induction of new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.