supporter services officer volunteer roles

THE IDEAL CANDIDATE
We are seeking a volunteer with a strong professional track record in finance or accountancy, who can provide senior level oversight on our Finance and Compliance Committee. You will have an understanding of best practice in financial reporting, controls and governance. A background in charity finance is not essential but would be advantageous. We are seeking a Trustee with sound judgement, the highest professional standards and integrity and strong communication skills who would enjoy contributing to the overall governance of the charity. This role would suit someone with a finance background looking for their first trustee position or who has been a Treasurer for a smaller charity and is not looking for a larger Treasurer role at this time.

THE RECRUITMENT PROCESS
Please see the How to Apply section further below to apply for this role.
We will have an informal selection panel to consider volunteer applications and if you are selected you will be one of the people who will lead the CCFA and decide how it is run.
Working with our other trustees, your skills and experience will be key to the success and development of the CCFA. The successful candidate will benefit from being part of a dynamic and successful trustee body of a charity which demonstrates great social value to young people and to society, and to those adult volunteers who train and develop the cadets, inspiring them to achieve their full potential.
As you will become a charity trustee and company director, and as we work with young people, there are a number of eligibility criteria which we will cover with you. Please ask us if you have any questions around your eligibility for this role.
You can find out more about what we look for in a Trustee in Annex B.

TENURE
Once elected as a trustee, you will be asked to serve for a three-year term, following which by mutual agreement you could be elected for a further three-year term.
On election you will have a probationary period of 3 to 4 months depending on your joining date and dates of board meetings and committee group meetings. In the probationary period you should attend one board meeting and at least two committee meetings as a trustee. This will give you an insight into the work done by trustees and the commitment required to be a trustee and will allow both the board and you to assess whether this role is suitable for you. You will have full trustee voting rights during the probationary period.

Volunteer Opportunity: Volunteer Coordinator

Help Spark a Movement of Human Connection Across London and Beyond

Location: Hybrid (East London focus)

Time Commitment: Flexible, approx. 4–8 hours per week

Salary: Voluntary/Unpaid

Reports To: Founder & CEO

About SUNSHINE Charity

Loneliness is one of the quietest crises of our time — but it doesn’t have to be.

SUNSHINE Charity is a new, volunteer-powered community organisation on a mission to reduce loneliness and social isolation by creating warm, joyful spaces where people can meet, connect, and feel like they truly belong.

We believe that everyone deserves to feel seen. Everyone deserves community. Everyone deserves connection.

As we prepare to launch our first programmes across London, we are looking for our very first Volunteer Coordinator — someone who wants to help build something meaningful from the ground up and shape the future of SUNSHINE.

This isn’t just a role. It’s an invitation to help build a movement.

The VOLUNTEER Opportunity

Volunteers are the beating heart of SUNSHINE.

As our Volunteer Coordinator, you won’t just be organising rotas or sending emails. You’ll be helping to build a community of people who show up for others — people who bring joy, warmth, and connection into the lives of those who need it most.

Your work will help create moments that matter: A smile at the door. A conversation that lifts someone’s day. A friendship that changes a life.

You will be the person who helps make all of that possible.

What You’ll Be Doing

• Finding and welcoming new volunteers through outreach, social media, and community networks

• Creating a warm, supportive onboarding experience

• Matching volunteers to roles that fit their skills, passions, and personalities

• Supporting volunteer wellbeing and engagement

• Keeping volunteer records and communication organised

• Coordinating rotas and availability

• Helping shape volunteer policies and processes

• Working closely with trustees and programme leads

• Nurturing a positive, inclusive, uplifting volunteer culture

• Growing our volunteer team as SUNSHINE expands across London

Who We’re Looking For

You don’t need charity experience — you just need heart.

We’re looking for someone who:

• Cares deeply about people and community

• Communicates with warmth, clarity, and empathy

• Enjoys building relationships

• Is organised, reliable, and proactive

• Can inspire and motivate others

• Is comfortable using email, online meetings, and basic digital tools

• Shares our values of kindness, inclusion, and connection

Experience in volunteer management, HR, community engagement, customer service, people management, or administration is helpful — but passion matters more than your CV.

Why Volunteer With SUNSHINE Charity?

This is a rare chance to:

• Help launch a brand-new community charity

• Play a foundational role in shaping our volunteer programme

• Make a real, lasting difference in tackling loneliness

• Gain leadership and volunteer management experience

• Build skills in recruitment, coordination, and community engagement

• Grow your professional network

• Work alongside a supportive, passionate team

• Leave a legacy that will impact communities across London

The Difference You’ll Make

• Behind every volunteer is a person who chose to give their time to help someone else.
• Behind every community session is a volunteer who welcomed someone through the door.
• Behind every new friendship is someone who created the opportunity for connection.

As Volunteer Coordinator, you will help make all of this happen.

Your contribution will help ensure that people who feel lonely or isolated can find friendship, belonging, and hope.

You will help bring people together — one connection at a time.

Join Us

If you believe in the power of kindness, community, and human connection, we would love to hear from you.

Help us build a future where no one feels alone. Become SUNSHINE Charity’s first Volunteer Coordinator and help us create a London filled with warmth, joy, and belonging.

SUNSHINE Charity

Creating connection. Building belonging. Bringing communities together.

This is an exciting moment for us at SICK!, and we are thrilled to invite passionate, forward-thinking individuals to join our Board.

With our unwavering focus on mental and physical health, disability, inequality, and social change, our work has never been more relevant. We are proud of the growing impact we’re making locally and globally, and this is being recognised by our partners and funders who are investing in our long-term vision for the future.

Including Arts Council England who have committed to investing in our work as a National Portfolio Organisation 2023-2028.

In 2026, we present the latest iteration of SICK! Festival - with Beat One taking place throughout May.

Central to this is our Creative Resuscitation (CPR) model, which shifts us from a biennial, month-long festival to a year-round rhythm of seasonal “beats”. This structure is designed to disrupt unsustainable cycles, deepen relationships, and embed community voice and public outcomes across everything we do.

This festival, under SICK!’s new leadership, marked a pivotal moment in our journey as we deepen our commitment to engaging with pressing societal issues and sparking meaningful conversations.

We are looking to recruit new trustees, including but not limited to, with skills and professional qualifications in finance/accountancy, experience in communications or development and fundraising.

As an organisation, we are committed to ensuring our Board reflects the diversity of the communities we serve. We are actively encouraging applications from people facing racism, those who identify as LGBTQIA+, individuals from lower socio-economic backgrounds, and those with disabilities. We would also welcome applications from people with connections to Moston, Harpurhey, and Charlestown.

Join us and play a crucial role in shaping the future of SICK! as we continue our mission to challenge

perceptions, inspire action, and bring about real change.

We look forward to hearing from you.