Volunteer roles for the Charity Support sector in Oxfordshire

Role title: SEO Volunteer

Location: Fully Remote

Job type: Volunteer

Time Commitment: Flexible - most intensive in Month 1

Length of Placement: 2 months minimum, with opportunity to extend

Help Us Reach More People

Volunteer SEO Expert needed to launch Long Covid Support's new digital home

What will you be doing:

Long Covid Support is moving to a new website and stepping forward with a fresh brand identity. We need an SEO expert to help us get it right from day one. This is a chance to make a real impact. You'll be at the heart of our digital launch, collaborating closely with our volunteer team, brand advisors, and IT support to ensure our new website reaches the people who need it most.

What are we looking for:
Essential skills and experience:

• Solid knowledge of SEO principles and practices (on-page optimisation, technical SEO, keyword research, etc.)
• Experience with Google Analytics and ability to set up meaningful tracking
• Able to use Squarespace
• Ability to explain technical concepts clearly to non-technical people
• Enthusiasm for working with a charity and making a difference
• Good communication skills and ability to collaborate across teams

Nice to have:

• Experience with Google Ad Grants
• Understanding of website transitions and migration SEO

What difference will you make:

When people search for help, we want them to find us. Better SEO means our new website reaches more people with Long Covid at the moment they're looking for support. Your work will directly help us expand our reach and impact.

Key Responsibilities:
 

• Meet with our project lead to establish our needs, set realistic timeframes, and design an effective SEO approach for us
• Ensure effective traffic is directed to our new site, including managing connections to our old site where advisable
• Lead keyword optimisation as a result of our name and brand change
• Set up Google Analytics to help us gather robust, high-quality data from our new website
• Collaborate with our team, brand advisors, and existing IT support to ensure you have all the information and access you need
• Advise on Google Ad Grants services once SEO work has concluded - the role could extend if you're interested in developing this workstream
• Technical requirement: You'll need to be comfortable using Squarespace, as this is where our new website is hosted. We'll provide access and support.

Application Process:
To apply please upload your CV.

We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.

Ready to make a difference? We'd love to hear from you.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, confident, and creative Volunteer Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.

This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.

Key Responsibilities

• Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn

• Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice

• Develop content that inspires awareness, connection, and positive action

• Share stories, campaigns, and updates in a sensitive and engaging way

• Maintain content calendars and scheduling systems

• Monitor engagement and respond appropriately where required

• Coordinate with internal team members to ensure accurate and timely messaging

• Maintain brand consistency across all channels

• Stay informed about platform trends and opportunities to increase reach

Skills and Experience Required

Essential:

• Proven experience managing social media across multiple platforms

• Strong understanding of engagement and awareness driven content

• Excellent written communication skills and attention to tone

• Confidence working independently and taking ownership of output

• Strong organisational skills and ability to manage content schedules

• Proactive, reliable, and professional approach

• Genuine connection to the organisation’s mission and values

Desirable:

• Experience managing accounts for charities, community organisations, or purpose led brands

• Familiarity with social media scheduling tools and analytics

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Workload may vary as campaigns increase

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in shaping how a purpose driven platform communicates with the public

• Help amplify campaigns that support charities and individuals facing difficult circumstances

• Gain valuable senior level experience and portfolio visibility

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to contribute creatively while making a meaningful difference

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Join Our Board of Trustees

Afrocats is looking to expand its Board of Trustees. With an established Board already in place, we are entering an exciting new phase of growth and seeking additional Trustees to help shape our future direction. 

Afrocats is an award-winning charity that champions creativity, wellbeing, and cultural belonging. Our work supports communities through creative expression, participation, and inclusive cultural experiences. As we expand our reach and impact, we are strengthening our Board to ensure we remain ambitious, sustainable, and community-led.

This is a meaningful opportunity to play a key role in the governance and strategic development of a growing organisation that centres equity, lived experience, and creativity.

 Who we are looking for:

Fundraising and Income Generation

We are looking for someone with experience in fundraising, bid writing, or income generation. You will support the development of long term funding strategies, major grant applications, and sustainable income growth.

Marketing and Corporate Engagement

We are looking for someone with experience in marketing or business engagement. You will help raise our profile, strengthen our brand, and develop meaningful partnerships with businesses and corporate supporters.

Philanthropy and Relationship Building

We are looking for someone with experience in philanthropy, fundraising networks, or relationship management. You will help us connect with donors, foundations, and individuals who can support our long term impact.

Volunteer Management

We are looking for someone with experience in volunteer coordination or management. You will help us develop inclusive, safe, and supportive volunteer systems as the organisation grows.

Finance and Accounting

We are looking for a qualified finance professional, ideally a chartered accountant. You will support financial oversight, planning, reporting, and long term financial sustainability.

What you will do as a Trustee

As a Trustee, you will help guide the strategic direction of Afrocats and ensure we remain financially sustainable, well governed, and aligned with our mission. You will contribute to decision making at Board level, support risk and compliance oversight, and help ensure our work continues to centre creativity, wellbeing, and community impact.

You will also act as an ambassador for Afrocats, helping to champion our work and values across your networks and beyond.

Why join Afrocats

This is a rare opportunity to join a growing and forward thinking charity at a pivotal moment in its journey.

You will have the opportunity to shape strategy and influence long term direction, while supporting a mission driven organisation making a real difference in communities. You will develop your skills in a Board setting, expand your professional network, and contribute to work that centres inclusion, creativity, and social impact.

We are a welcoming and inclusive organisation and we actively encourage applications from people of all backgrounds, identities, and lived experiences.

Rolling interviews will take place until Friday 19th June 2026 

SV 2 has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We are looking to recruit a team of events volunteers to help raise awareness of SV2 services at external events, celebrations and various festivals across Derbyshire.

Requirements: You must be over the age of 18 along with having great communication and interpersonal skills. You must be flexible and willing to volunteer at various locations including outside events on a rota basis with the expectation of approximately 1-2 events per month (travel expenses will be covered).

You must be enthusiastic about raising awareness of sexual abuse. You will also need access to a car with business insurance which can be used to transport marketing material such as banners and leaflets to events for this role.

If you think you have the right skills and experience, then we are keen to hear from you.

Responsibilities: You will be working with a small team of volunteers to provide a visible presence in order to promote SV2 services and raise aware of sexual abuse at various events within the county. At the start and end of the event you will be expected to set up and pack away SV2 promotion materials and banners.

You must have excellent communication skills and the ability to build rapport with a wide range of people. You will need to be non-judgemental and stay calm in sometimes challenging situations.
 

The National Flood Forum (NFF) supports and empowers people and communities at risk of flooding and helps those who flood to recover from the material and emotional trauma that flooding causes. With 24 years on the ground experience, we are the only national charity dedicated to supporting flood risk communities.

At the NFF, we give emotional and practical help and creating the right package of support for the long-term. Flooding can be a devastating experience with lasting economic, practical and emotional consequences and for many people the recovery process is as traumatic, or even more stressful, than the flood itself.

We pride ourselves on being there at every stage of the flood recovery process, working hand in hand with the people and communities we help. We also provide a powerful and independent voice for these communities, advocating for them with local and national government as well as the insurance industry and other corporate sectors.

We are seeking new Trustees to bring new insights, experience and skills to our Board. As a Trustee, you’ll help ensure the financial sustainability and governance of NFF.

As a Trustee you will have a commitment to supporting our values and approach to supporting communities at risk or who have flooded and you will advocate and be an ambassador for our work.

We’re especially interested in applications from you if you have:

· Experienced flooding or live with the threat of flooding.

· Fundraising, marketing or communications skills or experience

We particularly welcome applications from women, people from ethnic minority backgrounds, and residents of the North of England, East Anglia, or Wales, who are currently under-represented on our Board.

Apply to join the DISC founding pilot program - Becuase your safeguarding team needs better intelligence

We support safeguarding teams to identify emerging online harms, social media threats and exploitation risks through digital threat intelligence.

DISC is looking for safeguarding professionals who already understand the challenges they face and want real analytical support to help protect children and young people. Through practical intelligence, early warning insight and a direct voice in shaping a new national digital threat intelligence professional network, founding members will help strengthen how safeguarding teams respond to fast moving online risks.

• < Direct Access > to practical tools designed by PhD Crime Science researchers for safeguarding professionals, including platform risk tracking, trend monitoring, URL checks, username analysis and safeguarding intelligence resources.

We are now inviting a small group of founding members to join the DISC pilot project. This is a voluntary, free pilot opportunity designed for designated Safeguarding Leads, Deputy DSLs, safeguarding governors, other professionals working directly in child protection or safeguarding.

We are particularly keen to hear from safeguarding professionals who are dealing with the realities of online risk in schools, youth settings, charities, academies, trusts or community organisations. You do not need to be a technical or digital expert. What matters is your safeguarding experience, your understanding of children and young people, and your willingness to help build something useful, ethical and thats genuinely crime prevention focused.

As a founding member, you will receive access to DISC pilot services and help shape what the service becomes. Your experience, feedback and professional judgement will directly influence the tools, briefings and intelligence support we develop for safeguarding teams across the UK.

Digital Intelligence & Safeguarding Centre started as a UCL, University of London based social venture supporting schools, charities and youth organisations with digital safeguarding intelligence. We help safeguarding teams make sense of online harms, social media risks, harmful trends, platform threats, online offenders and emerging digital behaviours that may affect children and young people.

This pilot is about partnership and community. DISC resources are designed to support, not replace, existing safeguarding policies, DSL decision, making or statutory responsibilities. Final safeguarding decisions remain with your organisation. Our role is to strengthen your awareness, improve your access to digital threat intelligence and help you respond earlier to emerging online risks.

This is a founding member opportunity! Participation is voluntary, free of charge and there is no obligation to continue after the pilot. Founding members will be recognised as early adopters and expert contributors to the DISC intelligence network and will have a direct say in how the service develops. If you are a safeguarding professional who wants better intelligence on online harms, stronger support for digital safeguarding decisions and the chance to help shape a new crime prevention focused service, we would be very pleased to hear from you.

During the pilot, founding members will receive:

• Weekly Threat Briefing on online risks, social media harms, and digital safeguarding trends
• Access to our crime analyst’s intelligence reports, platform alerts and threat assessments
• The opportunity to submit digital safeguarding tasking requests to the DISC Threat Desk
• Beta access to the DISC members dashboard and digital intelligence toolkit
• Successful applicants must attend the initial onboarding training session

                                                               Ready for real threat intelligence?

Inclusive Boards is delighted to be supporting Child Action Northwest in their search for new Trustees.

About Child Action Northwest (CANW)

CANW has been in existence for over 130 years since the founding of Blackburn Orphanage in 1886, we’ve been caring for children and young people from some of the most deprived areas of the region.

CANW exists as a modern charity providing quality services to children, young people and families across the Northwest.

The inequality that exists up and down the country means that many communities face complex challenges -simply getting by is tough. 

Our mission is to support children, adults and families across the country, ensuring that when life presents difficult circumstances, we’re there every step of the way to make sure they get the support they need.

About the Trustee roles

We are particularly interested in hearing from candidates with skills in one or more of the following areas:

Finance and Commercial: we welcome applications from candidates who are financially astute, can read a set of accounts, and bring business acumen and commercial exposure. You will bring senior strategic finance experience developed in the voluntary, public, or private sector to help ensure that CANW is financially sustainable over the long term so we can continue to deliver vital services to children, young people and families across the Northwest.

Fundraising: whilst the majority of CANW’s income comes from commissioned services, we are still working to make sure that our income streams are robust and well diversified. Part of this strategy involves building up our efforts with respect to trusts, foundations, and major donors. 

Children’s Services: from the criminal justice system and residential services to support for neurodivergent children and young people and residential services, CANW operates a broad portfolio of services designed to give families the best chance at success in life. It is important that our board has deep expertise in these and other services. 

If you feel that you have skills, experience and a background that may add value to CANW’s Board but are not listed above, this doesn’t mean that we wouldn’t be happy to hear from you. Please get in touch.

About the Trainee Trustee opportunity

Given our focus on children and young people, CANW is deeply committed to representing those who use our services at Board level. We recognise that there are many young people out there at the forefront of professional skills development and we give equal value to recent experience as much as seniority in a field. 

Anyone from the age of 16 can become the Trustee of a Charitable Company such as CANW and we welcome applications from young people with skills in the following area:

Digital Communications: in an increasingly digital world, it is vital that CANW is effectively reaching people who need our services with our communications. We would love to hear from people who understand search engine optimisation (SEO), AI search, and raising brand awareness through digital channels.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

Join us in leading positive change!

The Admin Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK and QMC Capoeira School runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits:

• Flexitime
• Work from home

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?

Work Location: Remote

About us:

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/Youtube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers  to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors ,highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

•      Survivors’ of CSA, RSA, CT, CA stories
•   Whistleblowers and retired-experts
•      Generational trauma and healing
•   Youth empowerment and education
•   Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

At this early stage, we are looking for someone who can actively help us:

•      open doors,
•      create opportunities,
•      build relationships,
•      secure sponsorship conversations,
•      and develop long-term corporate partnerships that support our growth and impact.

This is not a passive administrative role.
 We are looking for someone who is energetic, resilient, organised, and excited by the challenge of helping grow a meaningful organisation through strategic outreach and sales efforts.

 About the role:

Corporate Outreach & Partnership Development

•      Research and identify aligned companies, organisations, brands, and institutions
•      Reach out to potential sponsors and corporate partners via email, LinkedIn, phone calls, and networking
•      Build relationships with decision-makers and partnership leads
•      Arrange meetings, partnership discussions, and sponsorship opportunities

What You Will Gain

This is where you make it real and compelling:

•       role experience in a purpose-driven media company
•       The opportunity to build and own an entire sales system from scratch
•       Direct involvement in a platform advocating for justice, healing, and truth
•       Hands-on experience managing and scaling outreach activity
•       A clear pathway into a paid roles as we scale
•       Long-term opportunities as the organisation grows (team expansion, global reach, partnerships)
•       Top performers transition into paid roles as the C.I.C scales and secures funding.”
•        Identity Shift

 We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Additional Notes

This role is not suitable if you:

•      Prefer low-responsibility volunteer work
•      Avoid handling sensitive data or detailed reporting
•      Are seeking immediate paid employment
•      Are uncomfortable applying analysis to strategic decisions

Next Steps:
Shortlisted applicants will be invited to:

● A practical discussion about event planning, coordination and execution

THE ROLE

The Safeguarding Trustee acts as the Board’s lead on safeguarding, providing strategic oversight, guidance, and challenge to ensure the highest standards of safeguarding practice across the organisation.

You will:

• Provide strategic oversight of safeguarding policy and practice
• Support and challenge the organisation to maintain high standards
• Ensure safeguarding is embedded in governance and decision-making
• Ensure safeguarding risks are appropriately reflected in the risk register
• Work closely with the Chair, Charity Director, and safeguarding lead to promote a strong safeguarding culture across the organisation.

WHO WE’RE LOOKING FOR

We would welcome applications from people who have:

• Experience or knowledge of safeguarding children and young people
• An understanding of safeguarding legislation or guidance
• Good judgement, integrity, and the ability to think strategically

Trustee experience is not essential—we will support your development.

WHY JOIN US?

Blue Smile is a children’s mental health charity dedicated to transforming the mental health and life chances of children across Cambridgeshire through arts-based therapies. We support over 200 children each week, working closely with schools and families.

This is a meaningful opportunity to contribute your expertise to a well-respected charity and help make a lasting difference to children’s mental health.

We are committed to diversity and inclusion and welcome applications from all backgrounds.

We’re looking for a friendly, organised person to become our Walk Leader Coordinator — someone who enjoys supporting others, keeping things running smoothly, and helping volunteers feel valued and confident in their role.

You’ll be the go-to person for our walk leaders.

What you’ll do

• Be a point of contact for walk leaders across our groups
• Help schedule and onboard new walk leaders
• Share updates, check in regularly, and make sure each group feels supported
• Keep basic records of who’s leading which walk and when
• Flag anything that needs attention to the Project Lead
• Bring ideas on how to strengthen volunteer engagement and community

We’d love to hear from you if you:

• Are organised and enjoy bringing a bit of calm to moving parts
• Like building relationships and cheering people on
• Feel comfortable communicating by email, phone or WhatsApp
• Are passionate about mental health, inclusion and positive community impact
• Enjoy being part of something meaningful and people-focused

What difference will you make?

This role strengthens our ability to run safe, welcoming walks across Hampshire. By supporting and coordinating walk leaders, the volunteer helps us reach more people, reduce isolation, and create consistent, meaningful spaces where mental health can be talked about openly.

About the Charity

Since 2014, Barking Mad Dog Rescue has been rescuing and rehoming hundreds of abandoned dogs and cats from the Castelu area in Constanta, Romania. We have provided veterinary care and second chances to animals in desperate nee, but our work is just beginning.

We are a lean, committed team of passionate volunteers working remotely across the UK, supporting a dedicated team working on the ground in rural Romania, where resources are severely limited and where access to modern infrastructure is precarious. We now need to enhance our resources to help us achieve our aims of transforming animal welfare in Castelu, educating the local community about responsible and compassionate pet ownership, and building sustainable solutions to the stray animal crisis.

Role Overview

As our Fundraising Lead, you will play a vital role to help deliver BMDR’s mission, driving the development and delivery of the charity’s fundraising strategy and all related projects and materials.

Reporting to the Board of Trustees, you will design and help us implement a multi‑channel fundraising strategy that includes regular giving, corporate sponsorships, legacy gifts and other income‑generating programmes. 

The ideal candidate is someone who is resourceful, enjoys being creative and working with others to design successful income‑generating campaigns. You will have solid experience in fundraising or marketing within a comparable charitable setting and have strong project‑management skills. 

The role will require around 4-6 hours of volunteer time per week. It will be home-based.

Key Responsibilities

• Drive the creation and implementation of the charity’s fundraising strategy, exploring a broader mix of revenue sources, ensuring income growth.
• Deliver feedback mechanisms, surveys and storytelling that showcase donor impact and strengthen loyalty.
• Promote a data-driven fundraising culture,develop performance metrics for campaigns and ensure evidence-based decision-making.
• Champion cross-collaboration, ensuring all teams understand their role in driving the financial sustainability of the charity. Work closely with the Comms and Adoptions teams to embed fundraising messages and calls to action across all touchpoints, and to ensure all content is accurate, current and on-brand.
• Ensure all fundraising activities comply with the UK Charity Commission’s Code of Practice, GDPR and internal policies.

Person Specifications

• Strong written and oral communication; comfortable speaking to donors and partners.
• Ability to translate mission into measurable goals and drive growth.
• Experience of, or demonstrable aptitude for, developing and delivering fundraising strategies.
• An understanding of rescue, rehabilitation and re-homing processes; familiarity with UK & EU animal-welfare regulations.
• Commitment to promoting equality, diversity, and inclusion within the fundraising team.

Application Process

1. Submit your CV and a short covering letter outlining what draws you to this role and how your skills can contribute to BMDR’s mission.
2. Shortlisted candidates will be invited to:

• A video interview with the charity trustees
• Deliver a short presentation to demonstrate suitability, which may include relevant previous work in a similar arena

We welcome applications from candidates of all backgrounds and experiences. Our charity is an equal-opportunity employer and values diversity in its workforce.

Are you a young person aged 18-25 ready to connect globally, build skills, and create positive change? Youth Connect is a virtual mobility programme bringing together young people from diverse backgrounds to learn, collaborate, and take action on issues that matter through supported social action in your local community.

Whether you're passionate about helping others or just curious to learn more and put this into practice, this programme will give you the confidence and tools to create meaningful change—right from home. The programme will run from late June - August and is open to young people aged 18-25 globally. 

✨ Open, inclusive, and designed for emerging changemakers.

�� Apply now and be part of a global community shaping the future.

We are seeking an Email Marketing & Retention Manager to help build, improve, and manage the communication systems that support audience engagement, membership retention, fundraising campaigns, and community growth across the organisation.

About the role:

As Email Marketing & Retention Manager, you will be responsible for developing and implementing email marketing strategies, retention campaigns, and audience communication systems that strengthen relationships with members, supporters, and the wider community.

You will help create structured communication journeys that improve engagement, increase retention, and support organisational growth through ethical and mission-aligned marketing practices.

This role sits at the intersection of CRM management, analytics, automation, content strategy, and customer experience. Your work will directly affect how people connect with the organisation, engage with campaigns, participate in membership services, and remain informed about our work and mission.

Experience Qualification and Requirements

Formal qualifications are desirable but STRONG experience, initiative, and passion beat and top this always.

Main Responsibilities / Key Duties

· Develop, manage, and optimise email marketing campaigns across onboarding, newsletters, fundraising, retention, and community engagement.

· Build and maintain automated communication workflows and audience journeys.

· Manage audience segmentation to ensure communications are personalised, relevant, and effective.

· Work with the Analytics and Insights team to monitor, analyse, reforecast, and report campaign performance.

· Track retention, engagement, conversion, and communication performance metrics.

· Collaborate with design and content teams to create engaging email templates, messaging, and campaign visuals.

· Ensure consistency in tone, branding, and messaging across all communication channels.

· Manage CRM systems, subscriber databases, and email marketing platforms effectively.

· Ensure accurate data flows between CRM systems, automation tools, and analytics platforms.

· Support fundraising and promotional campaigns through strategic communication planning.

· Implement A/B testing and optimisation strategies to improve campaign performance and engagement.

· Monitor the effectiveness of offers, promotions, and retention campaigns within target audiences.

· Maintain audience lists and communication systems in compliance with GDPR and ethical data practices.

· Support the development of long-term retention and community engagement strategies.

· Document workflows, reporting processes, and campaign structures clearly for continuity and collaboration.

· Work within existing organisational systems while recommending improvements where appropriate.

· Collaborate with safeguarding, digital, and operations teams when handling sensitive or protected audience data.

Essential Skills and Experience

· Minimum of 3+ years experience in Email Marketing, CRM, or Retention Management.

· Strong experience managing email marketing campaigns from planning through execution and reporting.

· Practical experience using email marketing platforms such as Mailchimp, HubSpot, Salesforce Marketing Cloud, Klaviyo, or similar systems.

· Strong written and verbal communication skills.

· Experience using analytics and data insights to improve audience engagement and retention.

· Ability to manage multiple campaigns, workflows, and deadlines effectively.

· Understanding of CRM systems, automation tools, and audience segmentation strategies.

· Strong organisational skills and attention to detail.

· Ability to work collaboratively across digital, design, and content teams.

· Understanding of GDPR principles and ethical communication practices.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working within non-profit, CIC, advocacy, or community-led organisations.

· Experience supporting fundraising or membership campaigns.

· Familiarity with SMS marketing, push notifications, or multi-channel retention systems.

· Experience building automated customer or member journeys.

· Understanding of behavioural engagement and retention strategy.

· Experience using reporting dashboards and campaign analytics tools.

· Experience working in media, education, healing, or social impact environments.

What This Role Requires:

· Strong understanding of email marketing systems and retention strategy.

· Ability to create audience-focused communication campaigns.

· Understanding of CRM management and audience segmentation.

· Confidence working with analytics, reporting, and performance tracking.

· Ability to work independently while collaborating within wider digital systems.

· Comfort working within safeguarding, ethical communication, and data protection frameworks.

· formal qualifications is desirable but STRONG experience and passion beats and tops this always.

What This Role Offers You:

· Founding role in a community-owned digital infrastructure and communications project.

· Leadership-level experience building ethical communication systems for social impact.

· Opportunity to develop advanced skills in CRM, retention, automation, and digital engagement strategy.

· Direct contribution to education, membership, healing, and survivor-centred services.

· Experience working alongside digital teams, strategists, designers, and systems leads.

· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

· People only interested in commercial or profit-driven marketing.

· Anyone uncomfortable working with serious or sensitive subject matter.

· Those seeking immediate or guaranteed income.

· Individuals unwilling to work with data, reporting, or structured communication systems.

· People who prefer not to work within shared systems, ethical standards, and collaborative processes.

If you believe communication should build trust, empower communities, and strengthen collective growth — and that ethical digital engagement can support healing, education, and social transformation — this role gives you the chance to help build the communication foundations of Tell My Truth and Shame the Devil C.I.C.