Lewisham, London



About the organisation

AFRIL exists to provide holistic services to relieve refugees, asylum-seekers and migrants’ poverty,

We aim to:

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Job Description

Daytime Mon, Tues, Wed, Thurs and/ or Friday 10am – 4.30pm (including lunch break).

At the AFRIL office Leemore Community Hub, Bonfield Road, London, SE13 5ES

Action for Refugees in Lewisham works to relieve poverty and isolation amongst refugees, asylum seekers and other ethnic minorities in Lewisham. Our commitment is to ensure we reach the most vulnerable people in our community and help them access the support they are entitled to. As a small charity, we are reliant on fundraising and donations to support our projects and programmes and operational costs.

The Volunteer teams are supported by a paid staff member – The Volunteer Coordinator. This post is currently only 7 hours per week. The new role of Office Administration (Volunteers) will work directly to the Volunteer Coordinator and will be essential in helping supporting them to be more efficient and effective in the work they do to support both potential and existing volunteers.

As Office administrator (Volunteers) the duties will include assisting in the administration associated with:

  • AFRIL events and celebrations involving volunteers
  • National themed events and celebrations such as Volunteers’ Week and Refugees’ Week, Human Rights Day and Black History Month. (This list is not exclusive)
  • the promotion of existing volunteering opportunities
  • the development of new volunteering opportunities
  • the recruitment and placement of volunteers
  • training and supporting existing volunteer teams
  • research, reports and surveys associated with AFRIL’s volunteer strategy
  • fundraising to support the volunteering arm of AFRIL’s work
  • other work as appropriate to support the Volunteer Coordinator in their role

Main skills/ experience required: 

  • Experience of administration in a personal, paid or unpaid capacity
  • Experience of writing reports, conducting research, organising events (e.g.at work, church, school, university)
  • Excellent communication skills in fluent English (verbal and written)
  • Good social media/ computer skills
  • Ability to communicate well with people from diverse backgrounds
  • Excellent planning skills and attention to detail
  • Happy to work on own and in a team
  • Creative and innovative
  • An interest in supporting refugees and contributing to the work of AFRIL.

All volunteers in this role must:

  • undertake any induction/ on-going training and learning as required
  • acquaint themselves with all relevant, rules, policies & procedures
  • personally comply with all relevant policies and procedures at all times
  • read and sign the AFRIL confidentiality agreement
  • be reliable and punctual
  • demonstrate a real commitment to AFRIL’s vision, objectives and values and show an appreciation of and respect for all sections of our diverse community

As a volunteer, you will:

  • Gain experience and insight into the world of volunteer management and office administration in the charity sector
  • Develop skills and strategies needed as charity professional
  • Develop and insight into HR (volunteer) management
  • Acquire experience working within a community charity
  • Access training opportunities available to AFRIL volunteers
  • Be entitled to a reference from AFRIL 

Travel expenses will be reimbursed, up to £3 per day

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