Buckinghamshire

Voluntary

About the organisation

Action On Hearing Loss

In 1911 Leo Bonn, inspired by his personal experience of deafness, founded the organisation t... Read more

Job Description

Provide support to the Buckinghamshire Sensory Service team by supporting them with issues regarding the specialist equipment used by the service.  This may include: troubleshooting, stock taking and reordering

Where?
A BISS/Action on Hearing Loss,
Riverside House,
Fairford Leys
Aylesbury
Buckinghamshire
HP19 7HL

When?
Flexible time commitments. All shifts will be Monday to Friday, during normal office hours.

What will you be doing?
As Equipment Support Volunteer, you’ll perform the following tasks:

  • Troubleshoot equipment returned by client to ascertain if there is a fault
  • Support the team with reordering equipment when appropriate
  • Assist with stock taking when required.

Why do we need you?
Right now, someone in your family, or your friends or colleagues is affected by sensory loss. Perhaps you're affected yourself. By getting involved with us, you can make a difference to the lives of the 11 million people in the U.K. who have hearing loss.

What skills do you need?
Here’s what we think could be beneficial:

  • Ability to understand basic functioning of equipment with support
  • Good numeracy skills
  • Methodical manner and approach
  • Good communication skills.

What support will you get?
We value your time and commitment and want to make sure you are enjoying volunteering with us.

In a recent survey, 92% of our volunteers would recommend Action on Hearing Loss as a good place to volunteer!

Regular support will be given by your own Volunteer Manager especially in the early stages of your role as you settle in.  You will also receive informal support from other Action on Hearing Loss volunteers and staff as you work together.

Here’s what our volunteers say!

“I enjoy meeting people and helping them with their queries. Hearing loss can cause frustration and isolation, leading to loss of confidence.  If I’m able to improve someone’s quality of life by sharing information or raising awareness of how others can help, then that’s very satisfying.” RB

What training is offered?
Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role.  This may include:

  • Training in Understanding Hearing Loss
  • Volunteers also have the opportunity to attend other training relevant to their role

What will you gain?
Our volunteers receive the following benefits:

  • Training – learning new skills, and gaining up-to-date knowledge of issues affecting people confronting deafness, tinnitus and hearing loss
  • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers
  • Fulfilment– knowing that the time you provide will make a real difference to the people we support, and raising deaf awareness throughout society as a whole
  • Expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed according to the Action on Hearing Loss expenses policy
  • Opportunity to try other volunteering roles locally with Action on Hearing if available

Transport
You may need to travel locally, whether by car or public transport. All reasonable travel expenses will be reimbursed, according to the Action on Hearing Loss Travel and Subsistence Policy.

What next?
Thanks for taking the time to read these details.  Ready to apply for this role? Excellent!

Please click on the 'Apply on Website' button below, to fill out our online application