SE8, London

Volunteer

Voluntary

About the organisation

LRMN's mission is to empower refugees and migrants to thrive, make a positive contribution, integrate and take control of their own liv... Read more

Job Description

About the organisation

LRMN is a charity organisation providing free services to refugees, asylum seekers and migrants in London. We have 3 main programmes namely: Information and Advice on Immigration, Housing and Welfare; Violence against Women and Girls and Training and Employment. In addition to the main programmes, we run activities which include English for Speakers of Other Languages (ESOL), Literacy, Knitting and Sewing classes. We are expanding and thriving and need someone who can support us managing our busy reception.

About this role

We are currently looking for admin and reception volunteer able to commit for one or two days per week. Based in our Lewisham office the role involves reception duties, providing the first point of contact for all visitors to the building and taking initial enquiries, data entry onto our client database and assisting with filing and other administrative tasks.You will need to be highly organised with experience of working with computer packages.

We will provide supervision and training to suitable candidates.

Tasks include

  • Welcoming clients and provide generalist support
  • Booking appointments
  • Maintaining our contacts database and files
  • Occasionally helping advisers with casework tasks
  • Handling clients' enquiries over the phone or in person
  • Processing routine correspondence

What Will You Gain from the Role?

A chance to make a difference and help an organisation working to support vulnerable people, working in an office environment within the charity sector, new experiences and skills with a small and friendly team.

You will be given support and training as well as a reimbursement for lunch (up to £6) and travel expenses.

What Skills/Experience Are Needed?

  • Good communication skills
  • Knowledge of general admin practices
  • Knowledge of Microsoft Word, Excel and Internet
  • Enthusiastic and friendly
  • Positive attitude and willingness to learn.

Please note that we are looking for someone able to start as soon as possible so early application is encouraged.

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