Admin Volunteer Roles in North East
About Smart Works
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.
Smart Works Newcastle, operating as a licensee of Smart Works Charity, is led by a Board of passionate and dedicated trustees, who are responsible for the governance and strategic direction of the Smart e Works service across Newcastle and the North East.
More information about who we are can be found on our website.
About the opportunity
A fantastic opportunity has arisen to join the Smart Works Newcastle Board of Trustees.
As part of the annual Smart Works Female Unemployment Index, it was established that in 2023 the average age of a Smart Works Newcastle client is 37. Consequently, the Board is seeking a new trustee who will help raise greater awareness about the Smart Works service with young women across Newcastle and the North East.
The Young Women’s Trustee will lead the development of understanding the needs of Smart Works Newcastle’s younger clients aged 16 to 25 years (these being unemployed, NEET or in danger of becoming NEET, and those leave the care system) and become a recognised and valued advocate for this community across Newcastle and the North East.
The successful candidate will develop new and existing connections with referral partners who support young unemployed women, develop a marketing plan and social media content to better reach and communicate with this audience, and build relationships with corporate partners and grant funders who support this community. The candidate will also have the opportunity to connect with policy makers whose focus is on improving the employment outcomes for young women across Newcastle and the North East.
The Young Women’s Trustee will bring experience, insights and enthusiasm, and on occasions may also be required to design and drive specific improvement initiatives.
The time commitment is approx. a half a day every two weeks, but there will be occasions when more time is required during busy periods. The Young Person’s Trustee will be required to sit on relevant task force groups as and when their experience is relevant and attend (and prepare for) Board meetings every quarterly.
Please note, no previous trustee experience is required as a thorough induction and training programme will be provided. The trustee will also receive a board buddy, a fellow Smart Works Young Women’s Trustee, for ongoing support.
Trustees are appointed to serve initially for three years, with the potential to be reappointed up to a further two terms (maximum nine years). This is a voluntary role, however out of pocket expenses can be reimbursed. All appointments are subject to satisfactory references and a basic DBS check.
General Duties of a Smart Works Trustee
- Work with the Chair of the Board of Trustees to ensure the centre is well-run and governed effectively.
- Provide support to determine the strategic direction of the Centre.
- Advocate for the Centre, raising its profile and the awareness of the Smart Works service in the geographic area.
- Build strong working relationships with the Chair, fellow trustees, staff, volunteers and supporters.
- Work in a small team and tailor strong interpersonal and communication skills to all levels of seniority.
Personal Specification
The Young Women’s Trustee will use their skills and experience to amplify the voices of Smart Works Newcastle’s younger clients and successfully network with key employment and skills programme providers, third sector, and 16+ educational organisations that exist across Newcastle and the North East.
Lived experience of unemployment and overcoming barriers at a young age, and / or experience supporting social value or youth unemployment projects is preferred, but not essential.
The successful applicant will demonstrate enthusiasm for developing at board level and will become a real advocate for young women living in socially disadvantaged and minority communities across Newcastle and the North East.
It is essential that all applicants believe in the mission of Smart Works and align with our core values, share a commitment to fairness and promoting equity, diversity, and inclusion, acting at all times with honesty and integrity.
If you are up for the challenge and are seeking to give something back to the community in the North-East, then Smart Works Newcastle would love to hear from you. Smart Works particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, men and women and candidates with lived experience of unemployment, because we would like to increase the representation of these groups at Smart Works.
How to Apply
Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
QMC School, partnered with Quilombo UK is looking for a volunteer personal assistant to join their national volunteering team working from home. This role offers a great opportunity for the right person looking to gain experience as a personal assistant, developing their office-based and management experience, or simply to ‘give back to their community’. The role provides you flexibility, with specific training provided where necessary to help you develop and grow your skill-set.
16 weeks contract.
What will I be doing?
- Managing organisation of meetings and appointment
- Organising events and conferences
- Implementing and maintaining procedures and administrative systems
- Managing databases, Liaising with staff
- Miscellaneous tasks to support the team
Practical Considerations
Essential:
- You will need to have good written skills
- Well organised, pro-active and able to deliver tasks efficiently
- Good time management
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed
- Able to volunteer at least 12 hours a week (2 days, 6 hours each day)
Desirable:
- Committed to working with the community with a passion for helping others less fortunate
- Proficiency in Microsoft and excel
Requirements
- Will require references
- Own computer or a secure access to one
- Must be UK based and hold UK right to work
The volunteering program with QMC requires a minimum of 21 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values and the impactful work we do to make a difference in our community.
Join us in leading positive change!
Role Description:
As a Personal Assistant within the Directors' Support Team, you will play a pivotal role in facilitating the efficient functioning of the Directorship. This is a volunteer position, requiring a commitment to our mission and a keen desire to contribute to the success of Quilombo UK.
The ideal candidate will possess a strong understanding of taking briefings, translating them into actionable outcomes, and contributing to the overall success of the organisation.
Main Responsibilities
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Conduct comprehensive research on various topics relevant to Quilombo UK's mission and initiatives.
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Analyse and synthesise information to provide insightful reports and recommendations to the Directors.
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Work closely with the Directors to understand their priorities and preferences.
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Assist in the preparation of briefings and communications, ensuring clarity, accuracy, and alignment with organisational objectives.
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Receive and interpret directives from the Directors, translating them into actionable tasks.
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Collaborate with relevant teams to drive outcomes and ensure timely completion of tasks.
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Manage the Directors' schedules, appointments, and travel arrangements.
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Maintain confidentiality and handle sensitive information with discretion.
Essential:
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Experience in a similar role, preferably supporting senior executives or Directors.
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Proven ability to conduct thorough research, analyse data, and present findings in a clear and concise manner.
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Strong written and verbal communication skills, with the ability to draft professional and articulate documents.
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Demonstrated experience in taking directives, converting them into actions, and delivering outcomes.
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Proactive mindset with the ability to anticipate needs and take initiative in a fast-paced environment.
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Ability to work collaboratively with a diverse team and contribute to a positive working environment.
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Willingness to volunteer time and effort to support the mission and goals of Quilombo UK.
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Office (Excel, Word, PowerPoint)
Desirable:
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Committed to working with the community with a passion for helping others less fortunate.
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Can work without much supervision
What we offer:
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Online placement
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Opportunity for professional growth and development in PA.
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A collaborative and inclusive work environment that values diversity and innovation.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
If your application is successful, our HR team will contact you to book an interview. If the interview is successful, we will start the onboarding process by sending you the onboarding documents. As soon as we have the onboarding and identification documents back and they are verified, we will invite you for the HR and System Induction which will last for 6 hours. After the Induction, you will be booked for your First Day with your Head of Department or Assistant Manager.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
WHO WE ARE
We are a Kingston-based social enterprise using creative thinking to build community cohesion. Encouraging different cultures to unite enables us to share and celebrate essential lessons. Partnering with cultural, social and sports organisation's, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to challenge preconceptions around race and stereotyping. Our findings are supported by educational opportunities designed to broaden perspectives.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Discover our mission, values and the impactful work we do to make a difference in our community.
Your journey with purpose begins here
Join us in creating positive change!
ROLE DESCRIPTION
Quilombo UK is looking for a volunteer personal assistant to join their national volunteering team working from home. This role offers a great opportunity for the right person looking to gain experience as a personal assistant, developing their office-based and management experience, or simply to ‘give back to their community’. The role provides you flexibility, with specific training provided where necessary to help you develop and grow your skill-set.
Main Responsibilities:
- Managing organisation of meetings and appointment
- Organising events and conferences
- Managing databases
- Implementing and maintaining procedures and administrative systems
- Liaising with staff
- Miscellaneous tasks to support the team
REQUIRED SKILLS
Essential:
- You will need to have good written skills
- Well organised, pro-active and able to deliver tasks efficiently
- Good time management
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed
- Able to volunteer at least 12 hours a week (2 days, 6 hours each day)
- Access to own laptop
Desirable:
- Committed to working with the community with a passion for helping others less fortunate
- Proficiency in Microsoft and excel
Requirements
- Will require references
- Own computer or a secure access to one
- Must be UK based and hold UK right to work
The volunteering program with Quilombo UK is UNPAID and requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.
If your application is successful, our HR team contact you to book an interview. If the interview is successful, we will start the onboarding process by sending you the onboarding documents. As soon as we have the onboarding and identification documents back and they are verified, we will invite you for the HR and System Induction which will last for 6 hours. After the Induction, you will be booked for your First Day with your Head of Department.
Job Type: Volunteer
Expected hours: 12 per week
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location: Remote
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
QMC School, partnered with Quilombo UK is looking for a volunteer personal assistant to join their national volunteering team working from home. This role offers a great opportunity for the right person looking to gain experience as a personal assistant, developing their office-based and management experience, or simply to ‘give back to their community’. The role provides you flexibility, with specific training provided where necessary to help you develop and grow your skill-set.
16 weeks contract.
What will I be doing?
- Managing organisation of meetings and appointment
- Organising events and conferences
- Implementing and maintaining procedures and administrative systems
- Managing databases, Liaising with staff
- Miscellaneous tasks to support the team
Practical Considerations
Essential:
- You will need to have good written skills
- Well organised, pro-active and able to deliver tasks efficiently
- Good time management
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed
- Able to volunteer at least 12 hours a week (2 days, 6 hours each day)
Desirable:
- Committed to working with the community with a passion for helping others less fortunate
- Proficiency in Microsoft and excel
Requirements
- Will require references
- Own computer or a secure access to one
- Must be UK based and hold UK right to work
The volunteering program with QMC requires a minimum of 21 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.
Missing People – Lost but Loved
Location: Remote
Volunteer
Our organisation is dedicated to bringing missing individuals back together with their loved ones. At the moment, our Facebook group has almost reached 3,000 members. We are in search of dedicated volunteers who have some free time to assist in moderating the group and entering information about missing people into our database. The ideal candidates for this role should possess strong communication skills and a deep desire to make a difference in the lives of others and a good understanding of digital skills.
Deadline for applications: 31st March 2024
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About We Are Family
We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We currently operate across Greater London and the Home Counties, with ambitions to scale nationally over the coming years.
The Role
We Are Family is seeking to appoint a committed and motivated Company Secretary who will work closely with the Board of Trustees and play an active part in the governance of the organisation.
This is a voluntary opportunity with associated Trustee expenses - such as travel / childcare - covered by We Are Family. The Company Secretary can be based anywhere in the UK.
Commitment
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We Are Family typically holds four Board meetings per year
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In addition to being involved in Board meetings, the Secretary should expect to spend 8-10 hours each month on work related to the governance of the charity.
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The normal term of appointment for a Secretary is three years, after which there is the opportunity to renew for a further three-year period.
Skills and Experience
In this role you will:
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Work directly with the Chair and Deputy Chair to organise and plan for regular Board meetings, producing agendas and a supporting pack of Board papers
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Ensure minutes are taken at the Trustee Board meetings and circulated in a timely manner
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Take an active role in the governance of the Charity, ensuring that the company complies with its governing document, Charity Law, Charity Commission, and other relevant legislation
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Arrange for filings to be submitted to the Charity Commission in accordance with statutory deadlines
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Liaise with Committee Chairs to collect and distribute Committee meeting notes to the Board of Trustees
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Maintain and update statutory records including annual returns, report, and accounts, and changes to the trustee membership.
This role would suit an individual with:
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Knowledge and experience of charity governance and management
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Experience in a compliance, risk or business management role
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Excellent written and verbal communication skills
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Organisation skills, with the ability to work to deadlines
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Good IT skills, to include Zoom and Google Suite or MS Office.
Although many of our current Board members are adopters themselves, we are also keen to recruit suitably qualified people who are not, but who can demonstrate a commitment to the values and mission of We Are Family.
One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome trustees from Black, Asian and minority ethnic backgrounds to ensure that the board can benefit from this diversity of experience. We would also welcome single adopters to the board.
To Apply
If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, please send us a copy of your CV and we will contact you with our Recruitment Pack.
Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About We Are Family
We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We currently operate across Greater London and the Home Counties, with ambitions to scale nationally over the coming years.
The Role
We Are Family is seeking to appoint a committed and motivated Treasurer who will work closely with the Board of Trustees and play an active part in the governance of the organisation’s finances.
This is a voluntary opportunity with associated Trustee expenses - such as travel / childcare - covered by We Are Family. The Company Secretary can be based anywhere in the UK.
Commitment
-
We Are Family typically holds four Board meetings per year
-
In addition to being involved in Board meetings, the Treasurer should expect to spend 8-10 hours each month on work related to the finances of the charity.
-
The normal term of appointment for a Treasurer is three years, after which there is the opportunity to renew for a further three-year period.
Skills and Experience
In this role you will:
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Advise on the financial implications of We Are Family’s strategic plan.
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Be an active member of the We Are Family Finance, Fundraising & Resources Committee who meet once every quarter.
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Oversee presentation of budgets, internal management accounts and annual financial statements to the board of trustees.
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Lead on the board’s duty to ensure that proper accounting records are kept, financial resources are properly controlled, invested and economically spent, in line with good governance, legal and regulatory requirements.
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Lead the development and implementation of financial reserves, cost management and investment policies.
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Monitor and advise on the financial viability of the charity.
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Oversee the implementation of and monitoring specific financial controls and adherence to systems.
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Oversee the charity’s financial risk management process.
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Review and approve payments (including payroll).
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Be the main point of contact for We Are Family’s bank.
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Act as a counter signatory on important applications to funders.
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Liaise with the appropriate member of staff responsible for the financial activities of the organisation.
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Liaise with the external auditors or independent examiner on specific issues such as the auditor’s or examiner’s management letter and the related board representations.
This role would suit an individual with:
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Knowledge of charity governance and management
-
Experience in a compliance, risk or business management role
-
Excellent written and verbal communication skills
-
Organisation skills, with the ability to work to deadlines
-
Good IT skills, to include Zoom and Google Suite or MS Office.
Although many of our current Board members are adopters themselves, we are also keen to recruit suitably qualified people who are not, but who can demonstrate a commitment to the values and mission of We Are Family.
One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome trustees from Black, Asian and minority ethnic backgrounds to ensure that the board can benefit from this diversity of experience. We would also welcome single adopters to the board.
To Apply
If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, please send us a copy of your CV and we will contact you with our Recruitment Pack.
Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.
What is a Fundraising Coordinator?
As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.
What would you be doing?
- Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
- Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
- Working with the Regional Fundraising Manager, support national fundraising campaigns.
- Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
- Planning and running local appeals, collections, and events
- Identifying and submitting applications to appropriate trusts and grant funding organisations
- Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
- Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
- Evaluate fundraising activities and provide reports and information for the branch.
- Being a positive ambassador for SSAFA including all sections of the community in awareness raising
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give tangible and practical support to your local branch by raising funds used directly to support clients.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Role specific training to prepare you for your voluntary role - Fundraising workshops.
- Access to a range of e-learning courses, fundraising guidance, and marketing materials
- Fundraising Manager (per region)
- Fundraising and Marketing teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good communication skills including written and spoken English.
- Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
- Experience of running events and or submitting funding applications would be welcome but not essential.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to get to meetings and events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our mission is to help and support homeless and vulnerably housed people in and around the London Borough of Merton. We operate a twice-weekly Drop-in, currently welcoming 50-60 individuals each day, while our Winter Night Shelter provides a warm, dry place to sleep every night during the coldest nights of the year – this winter from 4 December until 10 March 2024.
Our current Secretary is retiring, having completed the maximum of nine years in the role. We’re now looking for an enthusiastic and committed volunteer for the role which covers the following positions:
- Company secretary
- Secretary to the Trustees
The current incumbent fulfils both roles but we would consider splitting the responsibilities if two complementary applications were received.
The Company Secretary & Secretary is a volunteer with an active role in the work of the organisation. The Faith in Action Merton Homelessness Project (FIAMHP) Board of Trustees, Company Secretary & Secretary, together with senior staff, form the Management Committee of the Charity.
Company Secretary’s responsibilities:
The Company Secretary keeps the organisation legal by:
• Working with Trustees to ensure that the Charity complies with its Articles of Association, charity law, company law, employment law, and any other relevant legislation or regulations.
• Ensuring that the Trustees are aware of the requirement to comply with relevant codes such as the Code of Conduct for Charity Trustees and the Charities Governance Code, and that these are adhered to.
• Ensuring that the Articles of Association reflect the current work of the Charity, liaising with the Charity Commission and Companies House as appropriate if an update is needed.
• Liaison with Treasurer as needed.
• Filing annual Confirmation Statements and other Company Returns including the annual Trustees Report & Accounts with Companies House and the Charity Commission by the due dates.
• Advising Companies House and the Charity Commission of changes to Company and Charity details by the due dates – this includes Trustee appointments and resignations.
• Maintaining the statutory records.
• Monitoring the composition of the Trustee board, and liaising with the Chair and other Trustees to ensure that new Trustees are recruited as necessary, so that all roles needed are covered. Organising new Trustee applications and interviews, and obtaining references.
• Organising and running the Annual General Meeting, and any other General Meetings required.
• Any other duties which may reasonably arise.
Secretary’s duties
The job of the FIAMHP Secretary is to assist the Trustees in the smooth running of the organisation by:
• Organising Management Committee meetings in consultation with the Chair and other Trustees: setting meeting dates and venues; producing meeting agendas, receiving and sending out meeting notices and papers, checking that meetings are quorate, taking meeting minutes, liaising with the Chair and other Trustees as necessary; sending out draft minutes.
• Assist with liaison between Trustees, Staff and Volunteers as needed.
• Awareness of the work of the organisation and the needs of its guests and service users.
• Ensuring that decisions and actions of the Board of Trustees are accurately recorded and implemented.
• Maintaining an appropriate and secure filing system so that all Trustee papers are retained and accessible.
• Assisting with Business Plan development and the Trustees’ Annual Report as required.
• Ensuring that Policies and Risk Register are filed and accessible to all who need access.
• Tracking progress with implementation of the organisation’s Business Plan.
• Ensuring that any correspondence for Trustees is brought to the attention of the Board.
• Any other duties which may reasonably arise.
The Company Secretary and Secretary must have:
● Commitment to the Charity and its work.
● Understanding and acceptance of the legal duties and responsibilities of being a Company Secretary
● Willingness to devote the necessary time and effort to their duties as Company Secretary and Secretary
● Strategic vision
● Good independent judgement
● Ability to work effectively as a member of a team.
For more information about either post, please contact Bernie McAlister, Chair of Trustees.
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Faith in Action Merton Homelessness Project (FiA)
Our mission is to help and support homeless and vulnerably-housed people in and around the London Borough of Merton. We operate a twice-weekly Drop-in, currently welcoming 50-60 individuals each day, while our Winter Night Shelter provides a warm, dry place to sleep every night during the coldest nights of the year – this winter from 4 December until 10 March 2024.
Our current Finance Director Trustee is retiring, having completed the maximum of nine years in the role. We’re now looking for an enthusiastic and committed volunteer for the role which covers the following positions:
- Finance Director and Trustee
- Bookkeeper
The current incumbent fulfils both roles but we would consider splitting the responsibilities if two complementary applications were received.
Finance Director (FD) and Trustee
This role includes joining the current team of Trustees, who together have overall responsibility for the successful running of the Charity.
Key responsibilities of the FD are:
● Overall responsibility for the finances and accounting of the charity
● Overseeing the preparation and presentation to the Board of Trustees of: Five-year business plan; Annual budget; Monthly P&L and cash account compared to budget; Outturn forecast if/when necessary; Annual accounts
● Work with the Company Secretary and Chair to prepare and present the Annual Report
● Oversee financial management and operations, and manage internal financial controls, ensuring that we adhere to Charity Commission guidelines at all times
● Liaison with FiA’s auditors
● Being a bank signatory
● Oversee all business relationships/contracts to ensure best value
● Report on financial matters to Trustees and make recommendations as necessary
● Attend Trustee meetings (usually around 10 pa),
● Recommend pay rises and annual bonuses for FiA’s team of eight staff
● Authorise payments up to £1,000 (note: payments above £1,000 should be referred to the Trustees) Estimated time commitment: 6-10 hours per month
Bookkeeper
Key responsibilities are:
● Maintaining an up-to-date cash account and summarising the position monthly for preparation of reports
● Prepare monthly bank reconciliations
● Accounting for Gift Aid and submitting payment applications to HMRC
● Overseeing the management of the payroll and submission of documentation to HMRC, and any stakeholder pension arrangements (note: the payroll is managed on a bureau basis by Wimbledon Guild)
● Payment of regular bills
● Authorise payments up to £500 (note: manager to sign off payments up to £200) Estimated time commitment: 8-10 hours per month.
For more information about either post, please contact Bernie McAlister, Chair of Trustees.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.
What is a Fundraising Coordinator?
As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.
What would you be doing?
- Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
- Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
- Working with the Regional Fundraising Manager, support national fundraising campaigns.
- Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
- Planning and running local appeals, collections, and events
- Identifying and submitting applications to appropriate trusts and grant funding organisations
- Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
- Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
- Evaluate fundraising activities and provide reports and information for the branch.
- Being a positive ambassador for SSAFA including all sections of the community in awareness raising
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give tangible and practical support to your local branch by raising funds used directly to support clients.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Role specific training to prepare you for your voluntary role - Fundraising workshops.
- Access to a range of e-learning courses, fundraising guidance, and marketing materials
- Fundraising Manager (per region)
- Fundraising and Marketing teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good communication skills including written and spoken English.
- Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
- Experience of running events and or submitting funding applications would be welcome but not essential.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to get to meetings and events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!
What is a Divisional Secretary?
The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.
What would you be doing?
- Acting as the first point of contact for SSAFA in the local area
- Taking enquiries from potential clients and potential volunteers
- Matching new clients to available caseworkers
- Supporting caseworkers, particularly new volunteers
- Working with the local publicity officer to promote SSAFA locally.
- Providing reports to the local SSAFA branch and to SSAFA’s Central Office
- Maintaining accurate records on our on-line case management system
- Coordinating SSAFA Visitors and Helpers (if applicable)
- Organising local meetings to keep all volunteers up to date with the latest training and information.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses
- Local induction
- Support from the branch secretary.
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No*
*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.