Admin Volunteer Roles
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the Newcastle and Gateshead Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Voluntary Administration Officer
ETS is a growing UK based Christian charity, which is looking to expand its discipleship and evangelism training throughout the UK.
We are looking for a person of faith, who can identify with our aims and has some experience with administration. Although this is a voluntary position, we anticipate that this role will be salaried at some point in the future.
The role will involve providing support for the two Directors in their weekly activities. This will involve emailing church leaders, providing database support, booking hotels and flights, organising events, PowerPoint presentations, zoom meetings, liaising with both our Fundraising and Marketing Officers, inputting financial data into a spreadsheet, and producing reports.
ETS is based in Peterborough, but we expect any applicant to work from home/remote (hybrid) and attend meetings over zoom. We will only interview applicants who are UK based. There may be occasional team meetings at Allia Business Centre, Peterborough, but traveling costs will be reimbursed along with other approved expenses.
Salary: This is a voluntary role and you are expected to pay your own taxes
Hours of work: This is a part-time role of 2 days per week (10 hours) but can be carried out at different times during the week.
This contract is for one year, with the possibility of extension
Safeguarding: Appointment will be subject to a satisfactory DBS check.
We are in phase 1 of our three phase plan, so we need applicants to be able to grow with us.
The client requests no contact from agencies or media sales.
Overview: As a Volunteer Senior Digital Marketer for our women's menstrual health charity, you will play a crucial role in leveraging digital channels to raise awareness, drive engagement, and support fundraising efforts for our programs in Malawi, dedicated to ending period poverty. Your expertise in digital marketing will help amplify our message, reach wider audiences, and mobilize support for menstrual health equity in Malawi, despite being based in the UK.
Responsibilities:
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Digital Strategy Development: Collaborate with the team to develop and implement a comprehensive digital marketing strategy aligned with organizational goals. Identify key objectives, target audiences, and digital channels to maximize impact.
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Content Creation and Management: Create compelling digital content, including social media posts, blog articles, email newsletters, and multimedia assets, to raise awareness about menstrual health issues and our organization's work in Malawi. Ensure all content is culturally sensitive and resonates with UK and Malawian audiences.
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Social Media Management: Manage and grow our presence on social media platforms, including Facebook, Instagram, Twitter, and LinkedIn. Develop engaging social media campaigns, schedule posts, and monitor performance metrics to optimize reach and engagement.
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Email Marketing Campaigns: Design and execute email marketing campaigns to nurture donor relationships, promote fundraising initiatives, and share updates about our programs in Malawi. Segment email lists, personalize content, and analyze campaign performance to drive conversions and donations.
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Website Optimization: Collaborate with the web development team to optimize our website for user experience, accessibility, and conversion rate optimization. Regularly update website content, implement SEO best practices, and track website analytics to improve visibility and engagement.
Qualifications:
- Experience in digital marketing, social media management, or related fields.
- Strong understanding of digital marketing principles, tools, and platforms.
- Excellent written and verbal communication skills, with attention to detail.
- Proficiency in content creation, graphic design, and multimedia production.
- Knowledge of SEO, email marketing, and web analytics tools (e.g., Google Analytics, Mailchimp).
- Ability to work independently, manage multiple projects, and meet deadlines.
- Passion for women's health, menstrual equity, and social impact in Malawi.
Benefits:
- Opportunity to contribute your digital marketing skills and expertise to a meaningful cause.
- Professional development and networking opportunities in the field of digital marketing and international development.
- Flexible schedule and remote work arrangement, allowing you to make a difference from anywhere in the UK.
- Chance to collaborate with a passionate team dedicated to advancing menstrual health equity in Malawi.
Join us in leveraging the power of digital marketing to create positive change and empower women and girls in Malawi. Apply now to become a Volunteer Senior Digital Marketer and help us drive impact through innovative digital strategies and campaigns.
The client requests no contact from agencies or media sales.
Our Gravesend Local Group runs a fantastic programme of activities for people interested in nature in Kent.
The group is now looking for a new volunteer to support the group as Treasurer. The treasurer would be part of a small enthusiastic committee of people helping to run the group and create future activities supporting the work of the RSPB at a local level.
The RSPB is the UK's largest nature conservation charity! Join our fantastic volunteers who are helping to inspire everyone to give nature a home and secure a healthy environment for wildlife. We will help you gain skills and give you an invaluable insight into our essential work.
What you will be doing
- Collecting and banking income from group activities.
- Monitoring group finances regularly, ensuring that all income and expenditure for the group is recorded whether of a charitable nature or otherwise.
- Ensuring surplus funds are donated to the RSPB when appropriate, while keeping enough for group operating costs.
- Arranging for the accounts to be audited.
- Presenting a financial report at each group AGM, summarising income and expenditure for the previous year, progress during the current year and recommendations concerning funding, including the proposed level of subscription.
- Completing the annual financial return for the group and return it to the Finance Department by deadline date given.
The skills you need
- Essential skills:
- Comfortable keeping simple accounts.
- Comfortable handling and accounting for charity money.
- Well organised and conscientious.
- Effective communication skills, to liaise with other volunteers.
- Computer literate with internet and email access, and a willingness to engage with internet-based methods of communication.
The client requests no contact from agencies or media sales.
As a Business Manager you will be the front of the charity by helping to create opportunities when engaging small, medium and large enterprises. The role will provide effective day-to-day management relating to all aspects of the charity’s set up and operations.
The role will ensure financial sustainability by assisting the CEO, Marketing Lead and fundraisers identify and secure appropriate funding that supports the values of the charity, and to clearly demonstrate and promote the positive impact of the charity.
What will you be doing?
- To manage all operational activity of the charity according to the strategic direction provided by the CEO and Trustees.
- Where required to undertake aspects of business development including identification of funding opportunities, bid writing and tender submissions.
- To assist the CEO with updating and revising the charity’s business plan and fundraising strategy in accordance with the Trustees’ strategic direction.
- Contacting potential partners to establish rapport and arrange meetings.
- Researching organisations and individuals to find new opportunities.
- Where appropriate attend conferences, meetings, and charity events.
- Develop a growth strategy focused both on financial gain and stakeholders’ satisfaction.
- To undertake any other relevant duties within the overall scope of the role, as requested by the CEO and Trustees of the charity.
- Lobby government and other policy makers on behalf of the charity’s cause or client group.
What are we looking for?
- Bachelor’s degree in business, sales and marketing or related field.
- Highly competent IT skills
- Proven customer service skills
- The ability to prioritise and manager own workload
- Understanding of data protection and confidentiality
- Excellent time management and organisational skills
- Ability to motivate and empower people
- High levels of commitment, reliability and motivation
- Flexible and adaptable approach
- Ability to learn quickly and take on tasks outside of current skill set.
Time commitment and expenses:
- 1-3 hours per week, either in or out of office hours.
- We request a minimum commitment of 3 months volunteering.
What difference will you make?
- Share your knowledge and experience.
- Learn new skills.
- Shape how the charity presents itself to service users, stakeholders, funders and the general public.
- Network with a friendly team of people.
- Make a difference to the charity and the lives of others.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Organisation:
Shelter Housing Advice and Research Project
Organisation overview:
Shelter Housing Advice and Research Project was established in 1974 by Leicester Shelter Group. We provide much-needed advice, help and support for people who have been homeless or facing serious housing problems in the City of Leicester and Leicestershire. We are currently Lottery funded and as part of that we are offering volunteer work placements that will help people to secure paid employment or a route into further education.
Role Title:
Volunteer work placement training
Time commitment:
6-week placement
Location of position:
13 Welford Road,
Leicester, LE2 7AD
Responsible to:
Volunteer Coordinator
Summary of role:
To gain valuable work experience as well as assisting with the smooth and efficient running of Shelter Housing Aid and Research Project (SHARP), mainly through Administrative and Casework assistance. This will include covering reception and administrative duties as necessary, working alongside caseworkers to deliver cases and helping to research and update database information.
Skills gained from placement:
- Using the phone.
- Dealing with incoming and outgoing post
- Photocopying and scanning
- Being proficient in Microsoft Office databases and emails.
- Experience of using client database (Advice Pro)
- Comfortable working as part of a team.
- Not limited to the above
Criteria:
18yrs +
Not in employment
We will give priority to long term unemployed 3yrs +.
Be able to do Monday-Thursday for 6 weeks
Desirable criteria:
Good IT knowledge
Social media experience
Fundraising experience
Benefits of volunteering
As a volunteer you will benefit by gaining new skills, work experience, and increasing your confidence and self-esteem. To help towards gaining employment.
Training and support:
Induction to the organisation
Full training on all aspects of the role
Support, advice, and guidance from our Volunteer coordinator
Reimbursement of expenses:
Shelter will only reimburse the cost of return travel via bus.
Contact Information:
Deepa Bhogal
Volunteer Coordinator
Covid 19 measures
Social distancing in place, hand washing, access to hand sanitiser. Volunteer will have their own workstation.
You must be currently unemployed and be able to commit to volunteering Monday-Thursday for 6 weeks
Are you a finance professional with a passion for making a difference in your community?
Do you live in Calderdale?
Are you eager to use your financial expertise to drive positive change and support those in need?
What does becoming a Trustee mean?
Becoming a Trustee is a hugely rewarding experience.
You will have the opportunity to shape the direction of our charity and make a real difference to the lives of others.
We are seeking a skilled and experienced finance and accountancy professional who lives in Calderdale, to play a pivotal role in shaping our financial strategies, ensuring transparency, and helping us achieve our mission.
We also encourage applications from people of colour, under 30s, and people living with disabilities to ensure our board represents the communities we serve.
As a member of our board, you will be be responsible for providing strategic guidance and oversight to ensure we are fulfilling our mission and achieving our goals.
You will have the opportunity to work closely with our dedicated staff, service-users and volunteers to make a positive impact in our community.
If you are looking for a meaningful way to give back and make a difference, we encourage you to apply.
Join us today and help create a better future for all generations.
About North Halifax Partnership
Founded in 1998, North Halifax Partnership Ltd is a community-led charity working for social and economic regeneration.
We provide many services and activities to improve personal and community health and wellbeing across North and East Halifax and the Lower Calder Valley.
We are one of the Community Anchors of Calderdale and we bring people and organisations together in local places.
Our vision is:
‘A better future for all generations.’
“I am proud to be a Trustee, helping to ensure we strive to achieve our vision of creating ‘a better future for all generations’. Our Trustees are representatives from all aspects of the community and are helping to shape the future for their communities. Want to help your community?
Then why not become a volunteer Trustee and make a difference?”
David Eyers, Chair of the Board
If you are excited about the prospect of using your financial expertise to create positive change within our community, we encourage you to apply!
Please send your resume and a brief cover letter outlining your qualifications and motivation to join our Board of Trustees
Please send your resume and a brief cover letter outlining your qualifications and motivation to join our Board of Trustees
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our mission is to help and support homeless and vulnerably housed people in and around the London Borough of Merton. We operate a twice-weekly Drop-in, currently welcoming 50-60 individuals each day, while our Winter Night Shelter provides a warm, dry place to sleep every night during the coldest nights of the year – this winter from 4 December until 10 March 2024.
Our current Secretary is retiring, having completed the maximum of nine years in the role. We’re now looking for an enthusiastic and committed volunteer for the role which covers the following positions:
- Company secretary
- Secretary to the Trustees
The current incumbent fulfils both roles but we would consider splitting the responsibilities if two complementary applications were received.
The Company Secretary & Secretary is a volunteer with an active role in the work of the organisation. The Faith in Action Merton Homelessness Project (FIAMHP) Board of Trustees, Company Secretary & Secretary, together with senior staff, form the Management Committee of the Charity.
Company Secretary’s responsibilities:
The Company Secretary keeps the organisation legal by:
• Working with Trustees to ensure that the Charity complies with its Articles of Association, charity law, company law, employment law, and any other relevant legislation or regulations.
• Ensuring that the Trustees are aware of the requirement to comply with relevant codes such as the Code of Conduct for Charity Trustees and the Charities Governance Code, and that these are adhered to.
• Ensuring that the Articles of Association reflect the current work of the Charity, liaising with the Charity Commission and Companies House as appropriate if an update is needed.
• Liaison with Treasurer as needed.
• Filing annual Confirmation Statements and other Company Returns including the annual Trustees Report & Accounts with Companies House and the Charity Commission by the due dates.
• Advising Companies House and the Charity Commission of changes to Company and Charity details by the due dates – this includes Trustee appointments and resignations.
• Maintaining the statutory records.
• Monitoring the composition of the Trustee board, and liaising with the Chair and other Trustees to ensure that new Trustees are recruited as necessary, so that all roles needed are covered. Organising new Trustee applications and interviews, and obtaining references.
• Organising and running the Annual General Meeting, and any other General Meetings required.
• Any other duties which may reasonably arise.
Secretary’s duties
The job of the FIAMHP Secretary is to assist the Trustees in the smooth running of the organisation by:
• Organising Management Committee meetings in consultation with the Chair and other Trustees: setting meeting dates and venues; producing meeting agendas, receiving and sending out meeting notices and papers, checking that meetings are quorate, taking meeting minutes, liaising with the Chair and other Trustees as necessary; sending out draft minutes.
• Assist with liaison between Trustees, Staff and Volunteers as needed.
• Awareness of the work of the organisation and the needs of its guests and service users.
• Ensuring that decisions and actions of the Board of Trustees are accurately recorded and implemented.
• Maintaining an appropriate and secure filing system so that all Trustee papers are retained and accessible.
• Assisting with Business Plan development and the Trustees’ Annual Report as required.
• Ensuring that Policies and Risk Register are filed and accessible to all who need access.
• Tracking progress with implementation of the organisation’s Business Plan.
• Ensuring that any correspondence for Trustees is brought to the attention of the Board.
• Any other duties which may reasonably arise.
The Company Secretary and Secretary must have:
● Commitment to the Charity and its work.
● Understanding and acceptance of the legal duties and responsibilities of being a Company Secretary
● Willingness to devote the necessary time and effort to their duties as Company Secretary and Secretary
● Strategic vision
● Good independent judgement
● Ability to work effectively as a member of a team.
For more information about either post, please contact Bernie McAlister, Chair of Trustees.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Faith in Action Merton Homelessness Project (FiA)
Our mission is to help and support homeless and vulnerably-housed people in and around the London Borough of Merton. We operate a twice-weekly Drop-in, currently welcoming 50-60 individuals each day, while our Winter Night Shelter provides a warm, dry place to sleep every night during the coldest nights of the year – this winter from 4 December until 10 March 2024.
Our current Finance Director Trustee is retiring, having completed the maximum of nine years in the role. We’re now looking for an enthusiastic and committed volunteer for the role which covers the following positions:
- Finance Director and Trustee
- Bookkeeper
The current incumbent fulfils both roles but we would consider splitting the responsibilities if two complementary applications were received.
Finance Director (FD) and Trustee
This role includes joining the current team of Trustees, who together have overall responsibility for the successful running of the Charity.
Key responsibilities of the FD are:
● Overall responsibility for the finances and accounting of the charity
● Overseeing the preparation and presentation to the Board of Trustees of: Five-year business plan; Annual budget; Monthly P&L and cash account compared to budget; Outturn forecast if/when necessary; Annual accounts
● Work with the Company Secretary and Chair to prepare and present the Annual Report
● Oversee financial management and operations, and manage internal financial controls, ensuring that we adhere to Charity Commission guidelines at all times
● Liaison with FiA’s auditors
● Being a bank signatory
● Oversee all business relationships/contracts to ensure best value
● Report on financial matters to Trustees and make recommendations as necessary
● Attend Trustee meetings (usually around 10 pa),
● Recommend pay rises and annual bonuses for FiA’s team of eight staff
● Authorise payments up to £1,000 (note: payments above £1,000 should be referred to the Trustees) Estimated time commitment: 6-10 hours per month
Bookkeeper
Key responsibilities are:
● Maintaining an up-to-date cash account and summarising the position monthly for preparation of reports
● Prepare monthly bank reconciliations
● Accounting for Gift Aid and submitting payment applications to HMRC
● Overseeing the management of the payroll and submission of documentation to HMRC, and any stakeholder pension arrangements (note: the payroll is managed on a bureau basis by Wimbledon Guild)
● Payment of regular bills
● Authorise payments up to £500 (note: manager to sign off payments up to £200) Estimated time commitment: 8-10 hours per month.
For more information about either post, please contact Bernie McAlister, Chair of Trustees.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Projects Coordinator
Working to support disadvantaged young people or trekking the Inca Trail? Why not do both?!
Get the best of both worlds for a volunteering opportunity where you give your skills, rather than your money.
Are you looking for a break from 9-5? Or are you looking to do a year abroad as part of your studies, or even before you start your studies, in an exciting and challenging environment? When volunteering with LAFF your skills will be put to good use. You will have the opportunity to work directly with beneficiaries and gain valuable field experience and an increased awareness of international development issues. Based in beautiful Peru, on the doorstep of Machu Picchu, this is also a great chance to improve your Spanish fluency.
Location: Cusco
Employment Type: Full-time unpaid volunteering positions of minimum 7 hours per day are preferable, though applications for part time roles are also considered.
Leave: 2 days per month
Duration: 3 months
Application Deadline: Ongoing
Given that LAFF is a small volunteer-led charity, the Internal Projects Coordinator provides support to the Programme Manager in all aspects of LAFF’s internal operations programme planning, reporting, budgeting and delivery. This is a diverse role that encompasses all facets of NGO management.
Objectives of this Role
Under the supervision of the Program Manager, the Projects Coordinator will be expected to carry out the following tasks:
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Collaborate with the Programme Manager to ensure that LAFF’s strategic and annual work plan are being implemented
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Provide administrative and logistical support
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Maintain and update LAFF’s recruitment platforms and database
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Organise, schedule and take part in meetings, interviews and events when necessary
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Draft documents, contracts, agreements and reports
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Ensure that all data and policies are consistent, thorough and accessible
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Identify partners/beneficiaries needs and provide technical support when relevant
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Provide support in the monitoring of LAFF’s internal programmes
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Represent LAFF when necessary and expand its local network in Cusco
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Visit projects to follow up progress on capacity building projects
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Contribute towards the internal development of LAFF
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Provide support carrying out tasks of other volunteer roles when they are not filled
Skills and Qualifications
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Undergraduate degree in a related field (Communications, Languages, International Relations) or experience working in a communications role.
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6 months of volunteering experience and/or work experience in the NGO sector highly desirable.
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Proficiency in written and spoken English required, intermediate level Spanish desired.
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A strong passion to develop skills related to the not-profit sector.
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Solid report-writing skills.
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Excellent interpersonal and written communication skills.
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Interest in acquiring communications and International Development experience.
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Highly organized, flexible, independent, culturally sensitive and detail oriented with the ability to multitask.
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Extensive knowledge of MS Office.
Personal Qualities
We are looking for a motivated individual who is able to work individually and as part of a team. The Projects Coordinator position requires a proactive attitude and attention to detail to ensure LAFF functions smoothly and reaches its full potential. The Projects Coordinator must be ready to take on a wide range of tasks and responsibilities in order to support LAFF’s activities.
About Latin American Foundation for the Future
The Latin American foundation for the Future (LAFF) is a UK-based charity supporting marginalised children and young people in Peru. We work through local partner organisations in Cusco and support activities and projects in the areas of formal education; vocational skills and personal development; sustainability, including income generation, cost reduction and capacity building. We strive to empower our beneficiaries enabling them to become independent and sustainable.
To apply:
Complete and submit a response to our volunteer application form and highlight ‘Projects Coordinator’ as your area under the ‘Coordinator Positions’ section.
Please note this position is unpaid. Successful applicants will be contacted to arrange an online interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Rainbow Foundation is an active ageing charity with locations in Penley, Marchwiel and Chirk delivering outstanding services to improve the health and wellbeing of our communities. The Penley Polish Heritage project will be permanently celebrating the diverse culture of the Penley and surrounding areas with the development of a memorial garden, exhibition and walking tour. For the project to be successful we need your help.
We are looking for Oral History Story Tellers to support us with:
- Sharing personal stories about living in or have had relatives who resided in Penley and surrounding areas following WW2.
- Planning interviews with Oral History Collector volunteers.
- Recording personal stories using appropriate equipment with Oral History Collector volunteers.
- Providing a brief record of conversations taken place with an Oral History Collector will be required for monitoring purposes.
Oral History Story Teller will be Supported by:
- Penley Polish Heritage Project Officer and Volunteer Coordinator.
Location:
- Remote or in person.
About you:
- Effective communication and listening skills.
- Flexible.
- Confident sharing personal history with others.
- Reliable and honest.
- Passion for history.
What you will get from the role:
This is a great opportunity to help The Rainbow Foundation to permanently celebrate the diverse culture of Penley and share its history locally, nationally and internationally. You will gain experience within an award-winning charity and develop your existing skills and learn new ones through our training programme. As a Oral History Story Teller you will meet new people and have fun whilst making a difference. Reasonable out of pocket expenses reimbursed.
Training provided:
Training on all aspects of this volunteering role will be provided by a trained member of staff. Specialist training for sharing your story with Oral History Collectors will be provided to support you in your role.
Requirements:
The role requires two references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.
What is an Administration Coordinator?
There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.
The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.
What would you be doing?
- Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
- Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
- Getting people together: Organising internal meetings, both virtually and face to face
- Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
- Note taking and recording: Maintaining accurate records of meetings and decisions.
- Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
- Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
- Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across your local area.
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would I receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction and support, from other branch volunteers
- Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
- Support from regional volunteering and operations employees
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good written and verbal communication skills.
- Some experience of coordinating people or events is beneficial.
- Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
- Respectful and non-judgemental approach.
- Understanding of the importance of confidentiality and boundaries.
- This role would suit someone who would like to volunteer regularly, each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.
Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.