Information and advice volunteer

Posted by Age UK Norfolk

Information and advice volunteer

Norwich, Norfolk Check commute

Voluntary role


About the organisation

Age UK Norfolk supports older people and their families living in Norfolk by providing confidential free infomation and advice on&nbs... Read more

Job Description

To provide information and advice to older people, their carers, families and friends by telephone.

Information and advice volunteers will call people back who have already contacted the helpline to explain what help they need. The type of calls the volunteer will be allocated will be appropriate to their level of knowledge and experience.  There will be the opportunity to deal with more complex calls as volunteers gain experience and undertake further training.  The amount of training involved means this is a role that requires commitment.

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