Volunteer office Support - Reception

Posted by Barnardo's

Volunteer office Support - Reception

SE19, London Check commute

Voluntary

Volunteer office Support - Reception- Triangle

Job Description

Volunteer office Support - Reception

Purpose of opportunity:
The Triangle Project is located within the Triangle Centre in Crystal Palace. The Triangle Project houses a number of different services including a soft play area, pop-up café and a retail outlet. The aim is to reinvigorate this once thriving family centre and to encourage local people to access the services housed within the centre. In developing this project we are seeking a pool of volunteers to act as receptionists and offer a friendly 'meet and greet' service to parents, carers, children and local people coming through the door. This role would be suitable for retired people who are looking to do something constructive with their time, people with previous administrative or customer service experience or people who may have been out of work for some time and who are looking to develop their skills and confidence.

Key activities:
This role will be the first point of contact for everyone accessing the service. We are keen for people to feel welcomed to the centre and for any queries to be answered quickly and concisely. Your role will be to welcome people and encourage their attendance as well as signposting them to what is available at the centre and when.

Attitude/skills/knowledge required:
Good communication and interpersonal skills
Reliable
Empathetic
Willing to work as part of a team
Patient
Good time management
Organised
Interest in being involved in the development of new community resource

  • Commitment to Barnardo's Basis and Values
  • Commitment to Barnardo's Equality and Diversity Policy

Training, support or other benefits available:
There are four modules that make up the mandatory training for volunteers including: health and safety and safeguarding. You will also receive a full induction into the requirements of the role as well as regular supervision.

The role provides a good opportunity for skills development as well as a suitable opportunity for those who may be highly skilled and are looking to make some form of community contribution.

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