Volunteer Retail Assistant/Stock Room Volunteer - Borehamwood

Posted by Barnardo's

Volunteer Retail Assistant/Stock Room Volunteer - Borehamwood

Borehamwood, Hertfordshire Check commute


VRA/SRV- Borehamwood

Job Description

Running a successful Barnardo's store requires a great team of enthusiastic volunteers and you could be part of it! Our volunteers come from a diverse range of backgrounds- bring a wide variety of skills to organisation.They come together to generate vital funds for Barnardo's work with children.

Key activities:
Unlike standard retail outlets, our stores offer a fantastic opportunity to gain experience in all aspects of the retail operation. Our Volunteer Retail Assistants are trained to undertake a wide range of activities including:
• Providing strong customer service.
• Serving customers at the till.
• Taking receipt of stock donations from the public, thanking them for their generosity and finding out if they are Gift Aid Donors.
• Signing up new Gift Aid Donors (this raises an extra 25p per pound for Barnardo's from the sale of donations and does not cost donors anything).
• Replenishing stock by making sure our rails and shelves are well-stocked, visually appealing and tidy.
• Merchandising throughout the store.
• Stock preparation including sorting, steaming and pricing.
• Possible administrative tasks such as stocktaking.
• If you have a particular skill or interest, our team would be delighted to discuss how you could utilise it in store! This could range from computer skills to collectables knowledge, fundraising experience to fashion awareness - whatever your talent, please share it with us!

Attitude/skills/knowledge required:
• A friendly and helpful manner
• Honesty and reliability
• An interest or experience working in retail/ fashion/ and with the general public
• Commitment to Barnardo's Basis and Values
• Commitment to Barnardo's Equality and Diversity

Training, support or other benefits available:
• You will be trained in every aspect of your role and will receive an induction covering health and safety, safeguarding children and also our equality and diversity policies.
• We will provide you with all the support you need to feel confident in your role.
• You can benefit by developing your retail and customer service skills.
• We will be happy to provide a reference regarding your volunteer contribution should you require it.
• Your time will make a big difference to the children and young people Barnardo's work with.

How to apply

Application procedures

At a convenient time, please pop into your local Barnardo's store or give them a call to speak to the manager about the opportunities available at the store. If you are not sure where your nearest store is, please visit Barnardo’s website and enter your postcode into the store finder. If you click on a shop icon after searching, you will be able to view the shop address and the phone number.
Please note this voluntary role is suitable for who is ready to spare for at least a few hours on a regular basis and available all across London retail stores.

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