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GoodGym Befriending Team Volunteer
We are looking for someone to provide general support for the GoodGym Befriending Team who pair runners with isolated older people for a weekly social visit. This is an exciting opportunity within a growing charity to help support the work we do with older people.
GoodGym is a growing community of runners who get fit by doing good. We run to help older people instead of running nowhere on treadmills. We are expanding from our existing operations in London and Bristol to every city in the UK.
The older people that are referred to GoodGym for a weekly visit are referred to as the runner’s ‘coach’. The idea is that they play an important part in their runners fitness, providing them with the motivation and encouragement to go running and in sharing their wisdom and life experience.
What does the role involve?
The role will be providing general support for the GoodGym Befriending Team. The role will include:
Helping to monitor current runner/coach pairs by contacting both older people and runners over the phone/email
To escalate any issues raised by coaches/runners to the Befriending Coordinator
Conducting telephone interviews with runners and coaches to help create promotional material and case studies
Providing support with general enquiries about visiting a coach and the process of getting paired up
To update GoodGym’s website and database with details regarding coaches and runners when required
To assist runners in troubleshooting any issues with their DBS application form over the phone
Administrative support for the pairing process and other duties when required
Location & commitment
This role will be based in our central office in Somerset House for 2 to 3 days a week. We ask for a minimum commitment of 3 months. You would receive lunch and travel expenses (London zones 1-6).
Personal qualities needed
Excellent communication skills, especially over the phone
Good administrative and organisational skills
General understanding of issues affecting older people
Friendly and approachable manner
Non judgemental and open minded
Training & Support
You will have full training to be able to perform the requirements of the role
Support, advice and guidance from Befriending Coordinator including regular 1-1s
Regular updates on organisational activities