Portsmouth, Hampshire

Voluntary

REQ0000026FV

About the organisation

The British Red Cross is one of the most recognised brands across the globe. We help millions of people in the UK and around the world to prepa... Read more

Job Description

International Family Tracing Interpreter Volunteer

Have experience of interpreting? Could you help us in restoring family links between
separated families?


Location: Portsmouth

Languages: Arabic (Sudanese preferred)

Commitment: On an ad hoc basis for a half day on Tuesday's, Wednesday's and/or Thursday's


We are looking for people who have experience of interpreting to help us restore links between separate families.

As an International Family Tracing Interpreter Volunteer, you'll provide an essential communication link between people who use the service, and staff and volunteers who provide the service. For many people accessing our international family tracing service English is their second language, you would provide high quality, confidential interpretation and translation to help them relay their personal information. .

About the Team
Every year thousands of refugees, asylum seekers and migrants arrive in the UK with little support, money, or opportunities. Sometimes these people don't even have the means to find and contact their loved ones back home. It's our job to do what we can to help.

We're a diverse, busy team dotted all over the country who share the common goal of doing what we can to make refugee lives that little bit brighter. From providing emotional support to reuniting families, we're committed to helping as many people as we can in as many ways as we can. Seeing the look on someone's face when they are put back in contact with a partner, parent, or child, that they thought they'd never see again is simply priceless.

We're looking for someone who is


  • Experienced in interpreting or trained/professionally qualified in interpreting

  • Able to verbally communicate fluently in the language required and in English

  • Personally, resilient in order to support distressed people accessing our service

  • Willing to understand the issues around separated families

  • A good listener and able to work with complex and detailed personal information

  • Willing to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society's Equal Opportunities Policy and Confidentiality Policy

  • Aged 18 or older



This role requires a DBS/PVG/Access NI check to the appropriate level.

Tasks included in this Role:


  • Facilitating communication between caseworkers and service users by providing interpretation services, either by telephone or in person

  • Assisting clients in completing forms in their own language if required

  • Interpreting/translating according to the British Red Cross Interpreting Guidelines



Connecting human kindness with human crisis