Crisis at Christmas (CC) provides companionship and support to alleviate loneliness and isolation and help people to take their first steps out of homelessness. The Crisis at Christmas Centres open from 23 – 30 December inclusive,welcoming nearly 3000 guests across the festive period. With over 8000 volunteers, Crisis Christmas is also the largest volunteer led event in the UK.
In the run-up to Christmas, Crisis HQ opens a small call centre to process up to 16,000 enquiries and applications from prospective volunteers. We need volunteers to support us in the efficient running of the call centre. This will involveanswering telephone and e-mail enquiries and generally supporting the work of the volunteer team in this large scale volunteer recruitment.
For more information please download the role description.