Redcar, Redcar and Cleveland
Job description


The primary purpose of this role is to provide an information and support service for carers to help improve their health and wellbeing.

Core Tasks

  • To provide regular contact and support to carers with direction from the Information Support Worker

  • To support carers and be a ‘listener’


  • Communication and listening skills

  • Ability to take a solution-focussed approach

  • Basic First Aid skills


  • Knowledge of Safeguarding

  • Working knowledge of other local services and a willingness to signpost carers to these services


  • Understanding of appropriate boundaries, the need for confidentiality and the need to take a non-judgemental approach

  • Understanding of the necessary limitations of the role

  • Understanding of the challenges facing carers

  • Understand when to ask for help


  • Flexible, reliable and patient

  • Consistent, level-headed and resilient

  • Honest and trustworthy

  • Empathetic

  • A good sense of humour is vital


Mandatory training will be provided for all volunteers which will include an overview of the work of Carers Together, communication, safeguarding and equality & diversity.

Refreshed on: 05 July 2020
Closed date: 19 August 2020
Tags: Advice, Information, Social Care/Development

The client requests no contact from agencies or media sales.