Berkshire (Hybrid)
Bracknell, Berkshire
England, United Kingdom
Unpaid role
Voluntary, Minimum of 1 day a week plus more if willing
Actively Interviewing
Job description

Citizens Advice is the largest advice provider in the UK and has around 20,000 volunteers nationally. By joining us you become part of highly respected advice network dedicated to working to improving the lives of people in our community.

There are many volunteer roles within Citizens Advice East Berkshire and you’re sure to find one that fits your skills, experience and/or interests. At Citizens Advice East Berkshire everyone works as part of a team committed to serving their community.

We have an increasing need at this time for the support of new volunteers due to an exciting period of opportunity and growth, and are therefore looking for passionate people to join us, helping in our bid to support local residents through the fantastic services Citizens Advice East Berkshire provide.

Some key volunteer roles currently available include:

  • Assessors - Assessors help clients get the right help in the fastest time possible. They assess people’s needs, either face-to-face or over the phone, and identify the most appropriate course of action. That might be self-help information, referral to a specialist organisation or an appointment with a CAB adviser.
  • Advisors - Volunteer advisers receive full training in the skills needed to help people deal with their problems and learn how to find the information the client needs from our extensive database. Volunteers are supported and supervised as they begin to give advice and will receive feedback and development opportunities throughout their time with Citizens Advice. There are a variety of roles and tasks up to giving full advice.
  • Administrators/ General Support - Volunteer Administrators/ General Support roles receive full training in the skills needed to help in a particular area of the organisation. We are always grateful of volunteer support in all areas of the organisation and new opportunities arise all the time. Please contact us to find out more about the current support roles available.

Applications will be reviewed as they are received so we’d love to hear from you as soon as possible!

Application resources
Refreshed on: 14 May 2022
Closing date: 28 June 2022 at 23:59
Job ref: Vol-Advisor
Tags: Admin, Advice, Information

The client requests no contact from agencies or media sales.