Communications, PR Volunteer Roles

Are you someone who likes to raise awareness about a worthy cause? Can you always get people onboard with your good ideas and enthusiasm? If so, we’d love to hear from you! You don’t need an Armed Forces background, just a desire to support the serving community.

What is a Serving Community Team Engagement and Events Coordinator?

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA have Serving Community Teams that offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of dedicated volunteers who make this possible.

Engagement and Events Coordinators are essential members of the Serving Community Team. They lead the development and delivery of an effective local publicity plan to raise awareness of SSAFA to potential beneficiaries, volunteers and funders in the serving community.

This role also has voting rights for the grant giving process.

What difference will you make?

Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year.

In order to keep providing help to those who need it most, we need Engagement and Events Coordinators who can raise awareness of SSAFA, and encourage people to seek or offer support.

What will you be doing?

Although every SSAFA Serving Community Team has different needs, below are the main activities of an Engagement and Events Coordinator:

• Planning and events: With the Serving Community Team, develop a publicity and events plan to raise SSAFA’s profile in the community.
• Engaging: Engage with the local community to publicise the Team’s work, events and fundraising initiatives where SSAFA is represented.
• Marketing: Identify and develop case studies and good news stories with support from Marketing and PR colleagues at SSAFA Central Office and liaise with them about any PR or press opportunities.
• Networking: Be the point of contact locally for engagement and events and develop and maintain networks with local stakeholders and media outlets, providing press releases, interviews and case studies.
• Coordinating and teamwork: Oversee and support the activities of Community Engagement Volunteers and the Digital Marketing Co-ordinator.
• Branding and publicity: With support from Marketing colleagues at Central Office maintain a stock of SSAFA branded publicity resources and copy to distribute locally.

What about training and support?

• Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
• Local induction and support.
• Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
• Ongoing support from SSAFA’s volunteering and operations colleagues based regionally and at our central office.
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Empathy regarding the needs and challenges related to serving community.
• Good IT skills e.g. ability to use Outlook and Excel – you will receive your own SSAFA email address.
• Be an effective listener, respectful and have a non-judgemental approach.
• A willingness to adhere to all relevant organisational policies and procedures.

Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Please note this is a volunteer role and does not form part of any contract of employment.

Minimum Age: 18

Are references required? Yes. Two-character references from people who know you well (not family members).

Is a criminal record check required? No

We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role. 

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Organising and attending awareness and fundraising events within the community
• Identifying new fundraising and awareness opportunities
• Helping at events
• Delivering presentations to community groups, schools, etc through
• SSAFA’s speaker programme
• Event administration
• Social media marketing

The skills you need

• Friendly and approachable
• Happy to help
• Basic IT skills would be an advantage

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Organising and attending awareness and fundraising events within the community
• Identifying new fundraising and awareness opportunities
• Helping at events
• Delivering presentations to community groups, schools, etc through
• SSAFA’s speaker programme
• Event administration
• Social media marketing

The skills you need

• Friendly and approachable
• Happy to help
• Basic IT skills would be an advantage

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Organising and attending awareness and fundraising events within the community
• Identifying new fundraising and awareness opportunities
• Helping at events
• Delivering presentations to community groups, schools, etc through
• SSAFA’s speaker programme
• Event administration
• Social media marketing

The skills you need

• Friendly and approachable
• Happy to help
• Basic IT skills would be an advantage

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you.

What is a Publicity Coordinator?

Publicity Coordinators work with other branch volunteers to develop a Publicity Plan to raise awareness of SSAFA that reaches potential beneficiaries, volunteers, and funders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all walks of life and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us. We need to recruit volunteers that reflect our local communities and raise money to fund our work. Could you spare a few hours a week to help us raise awareness?

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about building awareness so beneficiaries know who we are and how they can benefit from and access support, promoting volunteer opportunities and encourage people to raise finds and celebrate success. This means that on occasions, you might need to be present at events. As part of your local branch, you might have access to an office, but you can conduct the administration part of this role form home.

What would you be doing?

• Working with other branch volunteers to develop a publicity plan.
• Publicising SSAFA events.
• Work with Marketing/PR staff at central office to develop case studies of clients and volunteers and ensure that SSAFA branding and messaging are consistent.
• Develop and maintain networks with local press, TV and radio outlets through providing press releases, interviews, case studies etc.
• Working with the Digital Team at Central Office to develop and maintain a local on-line presence for the branch via a website and social media channels.
• Keeping a stock of SSAFA publicity materials and distributing them
• Liaising with PR staff at central office or on-call in the event of a PR/press situation.
• Supporting local and national campaigns to recruit new volunteers.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - communication and marketing workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Range of support from central and regional volunteer operations team as well as Marketing and Communication Teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills
• Good written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Reliable attitude
• Ability to maintain confidentiality and keep information safely in line with SSADA policies.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative).

Is a criminal record check required? No

The Communications Volunteer will write and coordinate our external communications. This includes CAW’s regular newsletter, stories and general information on our website, and campaign and research pieces. You will work alongside both our Research and Campaigns volunteers and key staff members.

• Work closely with our advice, partnership and community outreach team members to identify stories, case studies, advice and volunteering opportunities to promote

• Have the opportunity to write a regular newsletter for community partners and stakeholders to promote the work of Citizens Advice Westminster

• Produce short copy to promote our services for a variety of sources including our website and social media

• Explore and pilot new ways to promote our services to Westminster residents who currently don’t use our services, including through digital media

• Work with the Social Policy, Fundraising and Digital Media team to create high quality written content for campaigns and promotional materials

• Contribute to fundraising efforts by producing copy for general appeals, individual and group emails and our website

• Proofread and edit copy produced by others when requested

Skills, experience and time commitment:

• Enthusiasm and commitment to work alongside a motivated team providing advice and information for residents across Westminster

• Excellent writing, communication and “people” skills

• Experience in writing informative, persuasive or neutral content depending on the purpose of and audience for the communication

• Self-motivation and the ability to work independently

• IT skills necessary to support research across numerous existing Citizens Advice databases and platforms

• Knowledge and experience of marketing and communications which is transferrable to Citizens Advice

• Experience with digital media, layout/design, creating presentations and/or fundraising would be advantageous but are not essential for this role

Ability to commit 1 or 2 days a week to the role on a regular basis; location is flexible but it is helpful to be able to come to CAW at least a couple of times each month and to participate in Advice Forums and other regular activities as these provide useful insights into our work and our clients’ experiences

WHAT WE OFFER YOU

• Our Head of People Development and Volunteering will support you as you join CAW and ensure that you get any training that you might need

• You will join a positive, supportive and friendly team of volunteers and paid staff

• All our volunteers are an integral part of our team. You are invited to attend regular trainings, to join social events and to support group activities

• Your line manager will provide regular individual meetings and support

• You will have access to national Citizens Advice e-learning, networks and resources.

• It is CAW policy that volunteers should get out-of-pocket expenses.

WHAT ELSE YOU NEED TO KNOW

Equal opportunities Citizens Advice Westminster is committed to equal opportunities, and all staff and volunteers are expected to share this commitment. This means actively opposing all forms of discrimination and ensuring that the service is equally available to all people.

Confidentiality Everything that you see and hear in the organisation is private. All staff and volunteers must sign an agreement to observe a strict rule of confidentiality before they begin their role.

How to apply Role You will need to complete the online application form. If successful we will invite you for an informal interview where we will discuss your role, interests, and skills

Help tackle loneliness and isolation in your Community. As a Volunteer Befriender, you will visit an older person in their own home once a week for a chat and to provide companionship. 

Our Befriending service supports older adults by alleviating loneliness and isolation, supporting independence, and increasing self-confidence, by making weekly or fortnightly visits to a client living in the borough of Croydon.

We place emphasis on making the right match for you and the client to ensure an enjoyable and rewarding experience. One of the befriending team will work closely with you during the match process and accompany you on your first visit to introduce you to the client.

You will be assigned a line manager who will support and encourage you. We provide a befriending induction along with training and ongoing support to ensure that you are fully equiped and ready for what will be a rewarding and positive experience. Feedback from our clients and volunteers show the huge impact on wellbeing that an hour a week can make.

What will I be doing?

• Visiting an older person in their own home once a week maybe for a cup of tea and a chat.
• Providing companionship.
• Other activities mutually agreed by the Client and the Volunteer such as reading together and puzzles.

What we ask for:

• Good listening skills.
• An open-minded and non-judgemental attitude.
• An ability to maintain professional boundaries.
• Realiability.
• Willingness to adhere to Age UK Croydon's policies and procedures

Who we are

Travel Radar provides high quality and relevant industry insight across the Commercial Aviation and Air Travel sectors. With an ever-growing remote team of over 100 staff, we bring exciting and interesting content 24/7 from around the globe to a reach of over 30 million users per month. Our mission to change how travel is been seen, involves showing people how to make their journeys as fulfilling as possible through providing the latest news and how to improve quality and safe travels. We have an opening for an Editorial/Journalism intern to join our team of experts in creating educational content in the Aviation sector.

RESPONSIBILITIES

- Creating content for articles and other editorial projects

- Write and edit articles, news suitable for publication

- Collaborate with other editors to brainstorm, plan and execute editorial content

- Ensure accuracy and fact check information suitable for publication

- Assist with other additional tasks or projects as assigned by the editorial team

WHAT YOU WILL NEED:

- Excellent communication skills – verbal and written

- Ability to work independently

- Strong research and writing skills

- Familiarity with content management systems

- Experience in journalism, writing or editorial work

BENEFITS

- Flexible working hours (fully remote, 10hrs/week)

- CPD accredited trainings

- Shopping discounts and other perks

THE POSITION IS UNPAID

WEB DESIGNER - VOLUNTEER ROLE

We are looking for a volunteer to join us at Unlock YOUR Potential in the volunteer role of WEB DESIGNER (Remote), where you will lead on the design of visually appealing web page for our new start up not-for-profit.

About Us:

Unlock YOUR Potential is a dynamic and impact-focused startup charity committed to empowering individuals from socio-economically disadvantaged backgrounds. Our mission is to provide meaningful programmes that span employment, education, life skills, mentoring, personal development, and holistic support. We believe in building new pathways for those seeking positive change.

Role Overview:

As the Volunteer, Web Designer, you will play a crucial role helping us get recognised by creating a visually appealing web page/holding page for Unlock YOUR Potential that will get us recognised and give us some online presence while we work behind the scenes to get fully set up and up and running.

We just need a one page website that gives information in a well presented and visually appealing way.

Qualifications and Experience:

We welcome applications from people of all backgrounds, ages, and abilities. We are especially interested in candidates who have:

• Web design experience with the ability to create an uplifting positive branded web page that we can use in the interim while we are getting set up.

​​Time Commitment:

We are looking for something pretty soon but there is no set deadlines as this is a volunteer role you will manage your own workload and as long as you keep us updated on the progress thats all that matters.

Join Us:

If you are ready to make a lasting impact, help us create some needed branding identity, we invite you to apply. Together, we can unlock potential and transform lives.

Unlock YOUR Potential is an equal opportunity organisation.

GRAPHIC DESIGNER - VOLUNTEER ROLE

We are looking for a volunteer to join us at Unlock YOUR Potential in the volunteer role of GRAPHIC DESIGNER (Remote), where you will lead on the design of visual branding identity materials.

About Us:

Unlock YOUR Potential is a dynamic and impact-focused startup charity committed to empowering individuals from socio-economically disadvantaged backgrounds. Our mission is to provide meaningful programmes that span employment, education, life skills, mentoring, personal development, and holistic support. We believe in building new pathways for those seeking positive change.

Role Overview:

As the Volunteer, Graphic Designer, you will play a crucial role helping us get recognised by creating visually appealing brand identity, such as;

• A branding guidelines demonstrating our positive uplifting brand identity and ensure our brand is consistent across the board.
• Social media posts to generate interest and help create a buzz around Unlock YOUR Potential and our work that helps people learn more about us and get us recognised.
• A5 size introduction brochure to help Unlock YOUR Potential raise its profile as we currently do not have a website.
• Branded info graphics that we can use for our social media and also our upcoming website to keep our brand consistent.

Qualifications and Experience:

We welcome applications from people of all backgrounds, ages, and abilities. We are especially interested in candidates who have:

• Graphic design experience with the ability to create uplifting positive branding materials that help us stand out and shine.

​Time Commitment:

Theres no set deadlines as this is a volunteer role you will manage your own workload and as long as you keep us updated on the progress thats all that matters.

Join Us:

If you are ready to make a lasting impact, help us create some needed branding identity, we invite you to apply. Together, we can unlock potential and transform lives.

Unlock YOUR Potential is an equal opportunity organisation.

Manor Gardens Welfare Trust (MGWT), a health and wellbeing charity founded in 1913, is on the lookout for a dedicated new trustee with expertise in fundraising to join our Board.

Our mission is to build strong communities where everyone enjoys good health, resilience, and opportunity. We deliver a wide range of innovative services targeting disadvantaged groups, aiming for early intervention, community-driven solutions, and lifelong support from birth through active ageing. Our services include the pioneering Dahlia psychotherapeutic service for survivors of FGM, the award-winning Islington Food Partnership working to achieve a sustainable local food system, and a multilingual and culturally competent advocacy service promoting equal access to health and wellbeing for all.

About Manor Gardens Welfare Trust Founded over a century ago, MGWT has evolved to meet the changing needs of our community, providing advocacy, wellbeing services, youth engagement, culturally competent therapies, and food support services. We are committed to creating an inclusive environment where diversity is celebrated, and everyone has the chance to thrive.

The Role We're seeking a trustee with fundraising expertise to help guide MGWT's strategic direction, inform our development and ensure we continue to meet our legal and financial responsibilities. This is a chance to contribute around 6 hours per month to a cause that makes a tangible difference in people's lives. The role offers an opportunity to be part of a team that values equality, diversity, and inclusion, and works together to enhance the charity's impact and reach.

Who We're Looking For

• Skills and Experience: Strong background in fundraising, strategic planning, and effective communication.
• Knowledge: Familiarity with the legal duties, responsibilities, and liabilities of trusteeship.
• Qualities and Behaviours: Passionate about MGWT's vision, with a collaborative spirit, integrity, and the commitment to devote the necessary time and effort.

Why Join Us? Becoming a trustee with MGWT offers the unique opportunity to support and steer the direction of a charity that has been a cornerstone of community support for over a century. You'll play a crucial role in ensuring that we continue to provide vital services to those who need them most, helping to foster a community where everyone has the opportunity to lead healthy, fulfilling lives.

Interested candidates will find more details in our attached Trustee Recruitment Pack, which provides in-depth information about MGWT, our governance structure, the role and responsibilities of trustees, and how you can make a difference.