Glasgow, Glasgow City
Job description

Buddy Befriending Volunteer at Community InfoSource supporting the Preventing Asylum Seeker Evictions (PASE) project team.

We work with communities and individuals so that they can realise their potential and become integrated more quickly. Our focus is on minority ethnic, migrant and refugee communities - including people who are survivors of abuse, persecution, torture, and trafficking. Our vision is a diverse and inclusive Scotland where everyone is supported to contribute and participate. 

The Preventing Asylum Seeker Evictions (PASE) project at Community InfoSource (CIS) are seeking Buddy Volunteers as part of our Buddy Befriending service to support asylum seekers at risk of eviction and destitution in Glasgow. PASE was developed in response to Serco changing the locks of Asylum Seekers housing in July of 2018, as a form of forced eviction


As a Volunteer Buddy you will assist asylum seekers through outreach work, to attend medical, legal and other appointments, access food-banks and additional services, overcome social isolation and become involved in activities in their communities where appropriate. You will also help by recording issues in a journal. By reporting back to PASE and the Buddy Volunteer Coordinator, you will identify issues which need followed up, feedback on the vulnerability, mental health, and wellbeing of asylum seekers, and help us to improve the service. You will assist through outreach work where you will directly support asylum seekers.

Volunteers have a minimum commitment of one or two days per week for 4 hours between Monday to Friday 10am - 4pm. However, may consider applicants on an as and when required basis.


You will be suitably matched to provide support with an asylum seeker accessing PASE services. During your first few weeks, you will be introduced to issues affecting asylum seekers, scenarios that you will likely encounter in your role, and measures you as a Buddy Volunteer can take to assist asylum seekers to overcome these obstacles. You will also be given regular ongoing supervision and support.


• Training & Shadowing opportunities 

• This role could boost your employability

• Satisfaction from supporting asylum seekers at risk of destitution

• Chance to develop interpersonal skills

Desirable Skills:

Applicants with lived experience as an Asylum Seeker / Refugee particularly welcome to apply. Applicants with language skills in Albanian, Amharic, Arabic, Farsi, Kurdish Sorani, Mandarin, Punjabi, Tigrinya, particularly welcome to apply

Applicants should have good spoken and written English language skills, an ability to use standard computer packages, a friendly attitude, good communication skills and ability to keep calm, good timekeeping, particularly when meeting the public, happy to adhere to equal opportunity / anti-discriminatory principles, willingness to learn methods of dealing with structures of administration, and are able to maintain confidentiality.

Travel Information:

The Albany Centre is situated in the Woodlands area of Glasgow, minutes from Charing Cross train station and St Georges Cross underground.

Albany Centre, 44 Ashley Street, Glasgow, G3 6DS

More about Community InfoSource
Community InfoSource

Community InfoSource was founded in 2006 and 4 of our 8 directors come from a refugee background.

CIS undertakes community developmen... Read more

Refreshed on: 03 May 2020
Closed date: 10 June 2020
Job ref: PASE Buddy Volunteer
Tags: Advocacy

The client requests no contact from agencies or media sales.