London, Greater London
Travel and Expenses only
Job description

Doctors of the World UK is part of the global Médecins du Monde network, which delivers over 400 projects in 80 countries through 3,000 volunteers.

In the UK we provide primary healthcare and advocacy from a drop-in clinic in east London, supporting some of societies most vulnerable and marginalised people to access mainstream health services. Over the coming years, we plan to develop and expand our services to meet the growing demand.

Our effective, committed and enthusiastic team is looking to incorporate new volunteers. If you want to stand up for vulnerable people’s rights; if you are passionate about championing accessing to healthcare; enjoy working in a team on often complex and challenging cases, then maybe you should consider becoming a Doctors of the World volunteer!

Clinic Support Workers are the main point of contact for service users at our walk-in clinic in Stratford, which runs Monday to Friday. They carry out interviews with service users to determine their needs and to provide appropriate advice and support. They act as an advocate and liaise with NHS service providers to link the service users to the care they need.

We are currently running regular mobile clinics at:

  • An asylum seeker drop-in centre - Finchley – 1st Sunday of the month 13.00 - 17.00
  • A domestic worker support group in Holborn – 2nd Sunday of the month 13.00 - 16.00
  • A migrant drop-in centre – Lewisham – once a month on a Tuesday 10.00 - 13.00
  • A migrant drop-in centre - Hackney once a month on the last Wednesday of the month – 12.45 - 17.00
  • We also have other locations where we provide ad hoc clinics.

Commitment required: minimum of two sessions (half-day) a month for six months.

To apply: Please apply on our website. Please upload an updated CV, a cover letter answering the questions attached in the Volunteer Request Form, the attached Equal Opportunities Monitoring Form and the questionnaire. As we usually receive a high volume of applications, we will shortlist based on the criteria below which we also require you to highlight in your cover letter:

  • Demonstrated experience and interest in working with people in vulnerable situations.
  • Experience of working in a healthcare setting.
  • Very strong social and communication skills.
  • Fluency in English.
  • Confident and clear telephone manner.
  • Experience of communicating (both face to face and on the telephone) with a diverse team and amongst a broad user group.
  • Your interest in and understanding of entitlements to healthcare for migrants.
  • Desirable: Fluency in a relevant refugee language ie: Bengali, Mandarin, Vietnamese or Portuguese.

Due to an anticipated large volume of applications, it is with regret that we will only be contacting shortlisted candidates. If you have not heard from us within 3 weeks after submitting your application, you should assume that you have not been successful on this occasion. Please note that we are in the fortunate position of being oversubscribed with applicants, so not being selected will normally reflect our operational capacity, rather than a candidate’s ability.

More about Doctors of the World UK
Doctors of the World UK

Doctors of the World is an independent humanitarian movement working at home and abroad to empower excluded people to access healthcare.

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Posted on: 26 September 2019
Closed date: 24 December 2019
Tags: Admin, Support Worker

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