Human Resources Volunteer Roles

The Operations Assistant supports the Chair with all administration to enable Hidayah to function smoothly. Responsibilities include, but aren’t limited to:

• Providing administrative support to the Chair including scheduling meetings, managing calendars and responding to emails
• Creating process flows to enable service delivery and monitor progress
• Preparing meeting agendas, taking notes and sharing meeting minutes
• Maintaining accurate and up-to-date records and databases including documents on the Google Drive
• Aiding in the planning and execution of all operational projects and initiatives
• Preparing reports, presentations, and documentation as needed e.g., for annual reports
• Responding to inquiries and providing information to internal and external stakeholders
• Performing other duties and tasks as assigned by the Chair

How much time is required?

We are flexible around your schedule but we anticipate that the role will require around 4 hours per week. The following commitments are in place for all Hidayah volunteers:

• Aim to attend all relevant meetings, delivering a comprehensive report with updates and to complete actions as and when they appear
• Aim to attend all other planning meetings as necessary
• Attend Hidayah events (where geographically possible)
• Help to fundraise for, and advertise, any Hidayah events and fundraising drives
• Add to and maintain the administration of our file sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms
• Check and respond to emails in a timely manner
• Contribute to the communications group (via Discord) and stay up to date with Hidayah developments
• Provide information, statements and data for the annual report
• Keep up to date with Hidayah communication and organisational developments

This role is subject to a 6 months probationary period with a 2 month notice period should you wish to resign.

What is expected from an Operations Assistant?

Knowledge:

• Educated to degree level or experience which demonstrates equivalent analytical ability
• Knowledge of quality assurance systems and their benefits for the voluntary sector
• Knowledge of good governance procedures for the voluntary sector
• Understanding of confidentiality, equality and diversity and safeguarding procedures

Personality:

• A self-starter who can volunteer with minimal supervision
• Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah

Personal Skills:

• Confidence taking the lead with plans and ideas at Trustee meetings
• Ability to resolving conflict situations if needed
• Professionalism in all situations

Administration Skills:

• A high degree of literacy in Microsoft Office and IT Applications
• Join Hidayah Membership and Hidayah Discord server
• Participating and contributing to discussions on the Hidayah Discord server
• Read all Hidayah policies, keeping up to date with any changes
• Read, understand and agree with the constitution of Hidayah (available on our website)

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

What benefits do I get from this role?

• Volunteering with Hidayah brings a range of a benefits such as:
• Reference for your CV
• Contributing to Hidayah’s cause
• Supporting vulnerable communities
• Connecting with like-minded, passionate people
• Experience working strategically as part of a team
• Development of professional networking skills