£600 / month and accommodation paid
Job description


Role Title: Volunteer Coordinator

Location: In field (Samos, Greece)

Reporting to: Team Lead / CEO

Hours: 36-40 hours a week /  5.5 days a week 

Duration: Minimum 3 months 

Benefits: Being part of a wonderful team and helping incredible projects find volunteers 

Note: This is a volunteer role only



The purpose of your role will be to manage elements of volunteering on behalf of the organisation for which you are recruiting volunteers. You will be assessing and meeting an organisation's needs through the recruitment, placement and retention of volunteers. 

As a volunteer coordinator based in the field, you will be expected to hit the ground running, to recruit and coordinate independent volunteers looking to come out and support the refugee crisis in Greece, Serbia & Bosnia. You will be working closely with the project coordinator, and when the number of applications are high you will be supporting them to match and connect volunteers with the 40 plus projects we support, based on the volunteers skills and location.

You will be expected to be an ambassador for Indigo, promoting a happy, healthy and helpful volunteer experience for all. You will need to have a good understanding of the refugee crisis in this area and be able to signpost volunteers to key information and organisations. 



As a volunteer coordinator, you will need to:

  • Manage the refugee/migrant project inbox by offering advice and information to volunteers and projects through email. 

  • Drive people to complete the volunteer application form

  • Promote volunteering (on social media and other platforms) through the communication strategy and campaigns

  • Be responsible for the collection of volunteer stories and project testimonials

  • Develop and update the general information on the website, community channels and in email communication.

  • Use a CRM system (Salesforce) to process the volunteers information and availability ready for the project volunteer coordinator 

  • Maintain databases and undertake any other ad hoc administrative duties

  • Collect and assess volunteer feedback / stories

  • Ensure appraisal forms are completed by projects and they fulfil Indigo’s criteria. Provide support with documents and advice where necessary

  • Build and maintain relationships with the grassroots project coordinators and wider community by organising networking and social events

  • Meet with projects where possible to establish good working relationships

  • Collect volunteer data to 



  • Manage own time remotely

  • Manages change well

  • Exceptional communication skills

  • Self driven

  • Proactive

  • Strong organisation and planning skills

  • Enthusiastic about volunteering!

  • Able to manage own self care and promote to other volunteers / coordinators 

  • Maintains calm under stressful situations 



  • Managing inbox daily

  • Monthly written report to Help Refugees and CEO

  • Process application forms for volunteers to be placed through project coordinator 

  • Complete Project Appraisal Forms

  • Develop and maintain positive relationships with projects



  • Goals individually set with Team Lead 

  • Team goals already set for Dec 2019




Indigo Induction


Creating a cultural shift in volunteering


To make a difference to the lives of others in need by acting as an intermediary source which provides fee-free support for both volunteers and humanitarian projects. This in turn helps projects to flourish and deliver real impact to the communities they serve




  • Inspire and help more people to volunteer around the world

  • Support projects with their volunteer needs

  • Make volunteering more accessible by providing easy-to-access information and removing barriers such as big fees

  • Match the right volunteers to the right volunteering opportunities so that projects can meet and exceed their goals 

  • Provide complete support for those on their volunteering journey


To revolutionise the voluntary sector so that all volunteering opportunities are easy to access, ethical, effective and efficient



Purpose, equality & courage

  • Live with purpose

  • Strive for equality

  • Be courageous 


More about Indigo Volunteers
Indigo Volunteers

Who we are

Indigo Volunteers is a charity that recruits volunteers and connects them with humanitarian projects acro... Read more

Posted on: 08 July 2019
Closed date: 23 July 2019
Job ref: Volunteer Coordinator in Greece
Tags: Project Management, Volunteer Management