IT Volunteer Roles
We would love to hear from you if you have experience in IT support and would like to use your skills to support Mind In Somerset on a voluntary basis.
Main Purpose of role:Assist with IT provision in Mind in Somerset
Key Tasks: User support of systems Including In-house and cloud-based systems.
Supplementary support of Microsoft Azure and 365 systems.
Potential to include user training as required.
Starters/leavers onboarding/offboarding Management.
Record and apply Hardware update/refurbishment/configuration.
Network management assistance including WANS< LANS, and WiFi
Project work e.g. expansion, upgrades, extensions etc.
Assistance with IT Strategy formulation
Responsibilities to Employees and Volunteers; Provide effective IT support
Person Specification
Essential: Demonstrable existing IT knowledge/experience beyond user level
Understanding of the need for record keeping
Analytic abilities
Ability to clearly support and communicate complex concepts to a range of staff/volunteers
Willingness to learn (including independently) to extend their knowledge
Ability to work alone or within a team.
Desirable: An interest in governance and standards
Mathematics/statistics skills at higher education level
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a volunteer-run non profit which provides support and information to people across the UK who are living with borderline personality disorder, as well as supporting their families and carers. Our website provides information to thousands of people, not just those living with BPD but also their families, partners, friends and colleagues/employers. We also provide information to health and social care professionals.
We are looking for a creative and passionate web developer to help us create a brand new website that will be user-friendly, mobile-friendly and enable us to support more people in need.
Key Responsibilities
- assist with the redesign and development of current website
- develop new ways of presenting information effectively
- creating visually captivating pages with engaging visuals and multimedia elements
- developing ways of enhacing user experience
- eeping the website up to date with new information
- identifying potential opportunities for new content or engagement
- analyse interactions and site visits, creating comprehensive reports to help improve future strategies and campaigns
Personal Specification
- Proven experience of web design/development, with a porfolio of previous projects
- Familiarity with wordpress
- Solid understanding of SEO best practices
- Excellent written, interpersonal and communication skills
- Committed to our values and mission
- Enthusiastic about using web expertise for a meaningful cause
- Able to work independently with good time management skills
Join our friendly volunteer team today and become the creative force behind our online presence!
The client requests no contact from agencies or media sales.
We are seeking to appoint a new Trustee to provide strategic oversight and leadership for the organisation, particularly in the area of IT, Digital, and Technology.
The purpose of your role is to work alongside the other trustees to ensure that the Association is working towards its charitable purposes, is complying with all applicable rules and laws, and is making best use of its resources to achieve its aims. We are specifically looking for someone to provide us with the expertise to oversee our exciting digital transformation, product development and overall cybersecurity.
Being a charity trustee with the Association is a rewarding experience and gives a unique opportunity to support and shape a national mental health charity at the highest level. Now is an exciting time to join us as we have recently begun the transition from a volunteer-led organisation to a staff-led model, which is opening up new opportunities.
Trustees have legal responsibility for the Association’s management and administration. They are ultimately responsible for the Association’s work and are accountable to both the Association’s legal members and its regulators such as the Charity Commission for the good governance of the Association.
Trustees take considered and informed decisions in the best interests of the Association. Trustees are not expected to be experts on all areas of their work but are expected to seek guidance and support where necessary and to bring their own knowledge and experience to contribute to discussions.
You can find out more about being a Charity Trustee from the Charity Commission, the Scottish Charity Regulator and the Charity Commission for Northern Ireland.
Essential Criteria
Qualifications
- Eligible to be a Company Director & Charity Trustee
Experience
- Professional experience in an IT/Digital/Technology Field, such as (but not limited to):
- Software development
- Cybersecurity
- Technical programme/product management.
- Engineering management.
- Managing/overseeing technology-related projects, including financial components.
Competencies
- Excellent communicator, verbal and written – approachable, clear and professional
- Strategic and creative approach – not being afraid to change the way we do things to improve outcomes
- A strong team-player – a contributor of opinion and thoughts, whilst having the ability to collaborate and be accepting of others views
- Logical approach to decision making – ensuring difficult decisions are taken calmly on the best available information, and with the beneficiaries of the charity in mind
Knowledge
- Familiar with public Cloud technologies.
- Familiar with modern software development principles (SDLC, DevOps)
Values
- Commitment to the vision and aims of Nightline Association
- Commitment to equality and diversity – seeking to ensure that Nightline best reflects the population it serves at all levels
- Professional integrity – leading a culture of honesty, openness, fairness and trust
- Willingness to give the minimum time commitment
Desirable Criteria
Experience
- Strategy / business management with the ability to plan and develop the charity
- Previous experience with a telephone helpline or mental health charity (or similar)
- Managing and engaging volunteers and/or young people
- Previous experience as a company director and/or charity trustee
Knowledge
- Understanding of the Nightline movement and/or the wider student mental health sector
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Digital Champion you will provide support to our clients who struggle with IT. You will need to understand the importance of digital literacy to our clients. There will be a ‘referral’ system from keyworkers and staff members who will identify clients in need of digital support. In addition, you will provide support to our online Forward Fuse platform and Kaizala (digital messaging app).
To be successful in this role you will have excellent communication skills, IT skills and a true passion and commitment to supporting vulnerable people to address their support needs and fulfill their full potential. The Forward Trust is committed to tackling ‘digital exclusion’ within our client base.
To note: If you have a preference for Fuse moderation or Digital support, please mention this in your volunteer application form.
Accountabilites
Service Delivery – Client support tasks
· Provide remote and/or in-person support for clients who struggle with IT.
· Helping to build clients confidence and self-esteem with using popular digital technology.
· Raising awareness of online services and the support available locally.
· Meeting clients within the community to enable them to access digital devices such as tables and PC’s.
· Build a trusting and supportive relationship with clients.
· Listen to the clients concerns and work with them to overcome those.
Forward Fuse
Fuse is an online ‘learning and knowledge’ platform. It combines elements of social media with e-learning.
· Supporting the Forward Fuse platform as a moderator outside of normal staff working hours – monitoring content and comments for breaking of the Ground Rules, and encouraging engagement.
Kaizala
Forward successfully used the digital messaging app Kaizala (similar to WhatsApp) to help members of the Forward Connect service keep in touch with each other and share support while face-to-face meetings weren’t possible.
- Supporting Kaizala as a moderator outside of normal staff working hours – monitoring comments for breaking of the Ground Rules, and encouraging engagement.
Additional tasks
· Support with web coding (if you have relevant experience)
· Engage in support and supervision provided.
· To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
Expenses
· Travel expenses (within 20 miles of the service)
· Up to £6.50 lunch expenses.
· Any additional expenses will need to be pre-agreed with placement supervisor.
Training & Induction
Induction training will be provided to the volunteer and will include the following:
o E-Learning:
- Data Protection/GDPR/PECR
- Safeguarding – Knowledge
- Health & Safety – Knowledge
- Volunteer Induction – Organisational Awareness
o Digital Unite – available e-learning module and resources to help structure support sessions with clients.
· A full induction to your team including placement specific policies and procedures.
· Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Qualities
Below is a list of the qualities that we are looking for from volunteers:
· Must be over 18 years of age.
· Ability to use computers and IT equipment.
· Confident to pass on digital skills in a friendly and supportive manner.
· Content Moderator – ability to evaluate content in line with content and policies.
· Web coding (preferable) – specific information needed.
· To have the ability to engage effectively with the client group.
· To have good verbal and written communication skills.
· To have a clear understanding and maintain a high degree of confidentiality.
· To have a clear understanding of how to set and maintain boundaries.
· To be able to communicate and actively listen to client’s concerns.
· To be able to treat clients in a positive and non-judgemental manner.
· To be committed to own learning and development.
Checks required for the role
· Reference (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
· Enhanced DBS Check
The client requests no contact from agencies or media sales.
TRUSTEES REQUIRED!
At TOP UK we know how distressing and overwhelming OCD and phobias can be. Nearly 40 years of experience tells us that both conditions have a hugely negative impact on people’s lives. Fear and anxiety are incredibly unpleasant emotions and to frequently experience these emotions on a large scale is traumatic and debilitating. No one deserves that.
At TOP UK we also know that OCD and phobias are poorly understood, under-funded and stigmatised despite affecting millions of people. OCD and phobia sufferers often tell us how misunderstanding of their conditions leaves them feeling isolated, alone and afraid to seek help. At TOP UK, we believe no one should feel alone in facing their fears
It is an exciting but testing time at TOP UK and we have just launched an ambitious three-year strategy. While we are eager to embark on this new stage of development for our organisation it comes with an acknowledgment that we are working in particularly uncertain and stressful times and there is a greater need to grow our service than ever before. Demand for our service is at an all-time high and continues to grow, currently dramatically outstripping our capacity. Mental health services are at breaking point leaving those with OCD and Phobias often finding it impossible to find help and dealing with debilitating conditions alone.
Meeting this demand will be a challenge, but it is a challenge we are ready and willing to push for but in order to grow and build our organisation we are keen to evolve, enhance and diversify our Board of Trustees
The role is open to those from the public, private and voluntary sectors. You should be someone with a genuine interest in mental health and we are ideally looking for individuals with any of the following experience: Charity Governance; IT & Digital;Marketing, Communications and Brand; Fundraising: Diversity and Inclusion.
TOP UK also particularly welcomes applications from black and minority ethnic candidates and candidates from the LGBTQ+ community as they are currently under represented in our organisation.
All board meetings are virtual and take place every other month.
For further details please click on the attached Trustee Application pack below. Application is by letter and CV, please click on the apply button to submit these.
The client requests no contact from agencies or media sales.