IT Volunteer Roles

Kidderminster Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the food bank’s values, and who can bring life experience to the board of trustees. Trustees have collective responsibility for the governance of the organisation and for all decisions made by the Board. They set the strategic direction for the organisation, ensuring alignment to our values, and are responsible for setting organisational policy, defining goals, agreeing the financial plan, evaluating performance, and ensuring that strong relationships are maintained between the Trustees and the Management & Volunteer Team.

Key tasks:                            

• To manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.
• To ensure the board regularly reviews its structures, roles, relationship to staff and implementing changes if and when necessary.
• To develop a long-term strategy for the food bank with clear objectives which can be monitored and adapted.
• To work alongside the Treasurer and the board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary.
• To ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
• To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders.
• To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• To act with reasonable care and skill, giving your time, thought and energy to your role.
• To prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.
• To provide ad hoc support to the staff team and volunteers from time to time.
• To act at all times in accordance with the foodbank’s trustee code of conduct.

The Trustees may also undertake additional work for the charity between meetings subject to their availability and skill set.

About you:

We are looking for people who want to help their local community and work towards the eradication of food poverty whilst supporting the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate a:

• Knowledge of and commitment to the work of Kidderminster Foodbank.
• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
• Willingness to act in the best interest of the charity.
• Sound, independent judgement and ability to think creatively.
• Working effectively as a team member and demonstrating a willingness to learn and develop.

Kidderminster Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the food bank’s values, and who can bring life experience to the board of trustees. The food bank would particularly welcome applications from those with experience in one (or more) of the following areas: 

• Campaigning
• Marketing
• Fundraising
• Digital/IT
• Legal
• Commercial property
• Health & Safety

Role Description

Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

Many of our service users don’t use English as their first language and rely on high quality translation to understand information. Therefore, we are looking for volunteers who can accurately translate English text into any of the languages below:

Mandarin, Bengali, Arabic, Amharic, French, Albanian, Vietnamese, Romanian, Polish, Tigrinya, Punjabi, Urdu and Hindi.

Volunteers need to:

•Be at least 18 years old

•Hold a translating or interpreting qualification or to hold a degree (in any subject) and be fluent in speaking and writing in English, and one or more of the languages above

•Have excellent command of English and other language(s)

•Have grammatical accuracy

•Have excellent proof-reading skills including IT skills

•Have use of own computer

•Be willing to have a basic DBS check

•Have the willingness to learn about human trafficking issues

•Have the ability to maintain confidentiality

To apply please complete an application form on our website.

Quilombo UK is looking for an IT specialist to join their national volunteering team working from home. By joining Quilombo UK you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provide you with great opportunities for development in many different areas.

What will the role entail?

1. Adding new volunteers to google systems
2. Managing Passwords
3. Google Drive maintenance
4. Integrator Management (software that links to MT)
5. WhatsApp / Alternatives
6. Managing website structure
7. Support for online database for interactive products
8. Making sure all accounts are safe and secure

Some Skills that are preferred:

- Time management
- Problem solving
- Basic IT skills
- Database management
- Organization

REQUIREMENTS

1. Will require references
2. Own computer or secure access to one
3. Relevant qualifications or training

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer, Internship

Contract length: 16 weeks

Expected hours: No less than 12 hrs per week

Benefits:

• Work from home

Schedule:

• Day shift
• Flexitime

Work Location: Remote

This volunteer role involves being available for a mix of weekly drop-in IT sessions in which you will provide ‘floating support’ as well as pre-arranged one-to-one sessions in order to help clients complete more specific tasks relevant to them.

Digital Inclusion provides a crucial resource, helping people to take positive steps to improve their lives, by overcoming digital exclusion, accessing learning and securing work. In an average session, clients undertake independent learning and tasks, such as; completing searches on the internet, formatting documents and using email, paying bills, filling in forms etc

Increasingly, clients are asking for help with social media platforms, such as; logging into Facebook account, creating a LinkedIn profile or Instagram account to promote their business, or help with blogging.

How does this role make a difference?

All of life’s activities - including job seeking, accessing and managing benefits and housing - take place online.  Clients without IT skills are hugely disadvantaged.  This role provides clients with support, helping them to overcome initial fears or learning barriers.  With increasing confidence, they will be able to access the internet independently.

Who will you be helping?

Users are adults from diverse backgrounds and can range from those who are complete computer beginners, learning the basics of IT, to those needing access to the resource for learning, job search or managing household finances. The service helps clients seeking to address digital skills gaps and improve their confidence in order to access the internet.

What will you be doing?

• Meeting clients and carrying out weekly, one-to-one coaching sessions
• For the remaining time, offering ‘floating support’ to other clients, such as completing searches on the internet, formatting documents and using email

· Helping new clients to complete an IT Initial Basic Skills Assessment

What are we looking for?

• Although advanced technical skills are not required, a good understanding of MS Office (Word and Excel mostly) and a breadth of experience in using the internet are essential in order to coach and help vulnerable clients develop their skills.

• The confidence and willingness to work closely with clients and actively approach them where required. 

· You have some experience assisting or coaching others.

· You are patient, a good listener and have the ability to motivate others.

· You are available for a period of at least six months to give you time to develop a rapport and fulfil learning objectives with the clients.

What is the time commitment?

We are looking to have open access sessions for clients twice a week, days will depend on your availability.  one-to-one sessions can be arranged to fit with these days.

We are asking for a 6 months commitment to enable you to build trusting relationships with clients and develop in your role.  Volunteers find this goes very quickly! 

How will you be supported?

· There is ongoing support by the Learning and Employment Manager.

· Free access to a range of e-learning modules on the Centre’s online e-learning platform

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel, and also lunch if volunteering a full day.

What is the recruitment procedure?

Application form> Informal interview> Ideally two reference checks> DBS check> Trial period