Bishop's Stortford, Hertfordshire
None however, we do provide a free lunch to volunteers that volunteer for a full shift. We also reimburse public transport costs for volunteers that do a full shift.
Job description

Shop volunteer book department

If you live in or near to Bishops Stortford and are looking for a retail volunteer role or are passionate about books, this might be just the role you have been searching for and you will be joining thousands of Oxfam shop volunteers who 'won't live with poverty'

Who we are:

Oxfam Bishops Stortford Books and Music shop is opening at the end of July 2019 at 3-5a North Street. Our shop will trade 7 days a week 9.30-5 Monday to Saturday and 11-3 on Sundays.

If you are passionate about retail and customer service, join us at the outset alongside our new volunteer team.

What’s involved.....

BOOK VOLUNTEERS can be involved with any/all of the following:

  • Flexible 2-4 hours commitment during the week/weekends to suit your lifestyle with more hours available by arrangement
  • Shop presentation, including the tidying and replenishment of shop shelves
  • Customer service helping customers who donate or want to buy
  • Sorting donations received in the shop and helping to make the most of Gift Aided donations through Oxfam's gift aid scheme
  • Learning to use Oxfam's easy to use computerised till and Gift Aid tablet
  • Preparing donated books for sale in the shop
  • Keeping the shelves of any chosen category replenished and refreshed on the shop floor
  • Researching book titles and editions online


  • Enthusiasm for volunteering in a retail environment alongside a new volunteer team
  • Interest in all types of books, old and new, fiction and non-fiction, rare and collectable


  • Insight into the running of a busy retail charity outlet
  • An insight into Oxfam's Gift Aid processes and how your valued gift of time contributes to Oxfam's global projects
  • The opportunity to join a new volunteer team
  • Comprehensive induction, ongoing training and support for your new role
  • Local travel and lunch expenses can be covered in line with Oxfam's expense policy
  • Opportunity to develop skills to enhance your CV, take on an interesting role in your retirement or take on a new challenge.
  • References can be provided to future employers
  • NVQ diplomas in Retail Skills available for volunteers that meet the criteria

If this role is of interest to you please do get in touch, we would love to hear from you. Applications will be considered as they are received. Thank you.

Posted on: 04 July 2019
Closed date: 02 October 2019
Tags: Retail