Wigan, Greater Manchester


Job Description

Main purpose of role

The News & Brews Volunteer Role is key to supporting The Brick Project and The Brick Works team leaders in providing a safe, warm and welcoming environment for the individuals using the night shelter and hub services at the start of their day. The News & Brews Volunteer Role will offer support by way of a casual mentoring approach using counselling and listening skills and some support work where appropriate. This is a new session we are trialling out in a bid to engage more individuals in our daytime activities, projects, training and courses as well as those we have brokered in the community.

About the organisation

Queen’s Hall Action on Poverty (QHAP) is dedicated to delivering sustainable, quality and effective services to the people of Wigan and Leigh in an asset based approach (i.e. Emphasis placed on an individual’s assets as well as their support needs). QHAP is a Christian Charity and a Company Limited by Guarantee. Our services include

  • The Brick Works
  • The Brick Shop
  • The ReWorks
  • The Brick Project – including food bank, outreach, crisis intervention and emergency access accommodation.

Our Organisation provides several homelessness services to the Wigan Borough.

Knowledge, Skills & Qualities

  • Non-judgemental asset based approach i.e. emphasis placed on an individual’s strengths and preferences
  • Friendly and kind with individuals using the service, staff and other volunteers
  • The ability to work well as part of a team and independently when necessary
  • Reliability and commitment
  • Trustworthiness
  • Basic numeracy/literacy
  • Flexibility and willing to help in other departments
  • Willingness to participate in relevant training and information sessions