Retail Volunteer Roles in Co Durham

Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.

Do you have a keen eye for hidden gem? Our Online Research Volunteers (Retail Store based) find those items that will be more suitable for online sale. You will need to fully research the items including ensuring that the items have sold previously and/or are likely to sell, then prepare the items for safe transport to our online sales department.

It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Volunteer role

Online Research Volunteer (Retail Store Based)

Volunteer manager

Store Manager

Where you will be based

Shop

Location:

Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom

Minimum age: 14

Why we want you

Stores are now finding more items that are suitable for selling online. However, pulling together the research can take time. Our online research volunteer will be able to dedicate their time each week to this task, by bringing knowledge and know how to research potential items that would be more suitable to be sold online. You will need to fully research the items including ensuring that the items have sold previously and/or are likely to sell, then prepare the items for safe transport to our online sales department.

What you will be doing

• Researching and collating evidence to be sent with items
• Preparing and packing boxes for items to be sent safely to the Barnardo’s on-line hub
• Preparing and taking photos of items that might need to be sold as a 'pick up from store'
• Ensuring the store and back-area remains clean and tidy
• Ensure all health and safety policies and procedures are adhered to
• Ensure all security procedures are adhered to

The skills you need

• Good IT skills
• Good research skills
• An eye for a hidden gem
• Knowledge of (or willing to learn about) items that will sell well online
• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Ability to work independently, as part of a team and use your initiative

What's in it for you

• Volunteer in a fast paced and diverse environment
• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full online induction training and experience of working in retail as a volunteer

Disclaimer

We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.

International Aid for the Protection & Welfare of Animals (IAPWA) was founded in 2009 and aims to provide protection and improve the welfare of animals in need. Our first project is based in Borneo, where we provide a lifeline to thousands of dogs and cats every year in need of veterinary care and support. Our companion animal programmes have since developed in other countries, including Romania and Penang Island, as well as support programmes to help other species.

We have recently relaunched our Auctions for Animals online fundraising events and are searching for enthusiastic volunteers to join our team to help source donations. Ideally our volunteers will have some experience in generating donations/prizes for events, or will be happy to spread the word within your local community and collect new or preloved donations for us. 

Tasks will include:

• Identifying suitable avenues for donations, creating and building relationships with our supporters and donors and helping to promote IAPWA within your local community.

• Assisting with the running of our monthly auction events via our Auctions For Animals Facebook Group.

• Packing and Posting sold items. 

Ideally you will;

• Enjoy promoting our charity within the community and help to generate a regular stream of donations. 

• Experience of using Google Docs/Sheets or willingness to learn.

• Be able to work independently and use your own initiative.

• Offer 1-3 hours per week (hours can be fully flexible)

• A passion to help raise funds for animals in our care

What we can offer you;

• Training and support from our Retail Manager and our Auction Team

• An opportunity to build your CV skills and develop your knowledge and experience.

• A chance to help increase the awareness of the important work we do at IAPWA.

• A fully flexible role that can fit around your schedule via remote working.

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Become a Volunteer YouTube Content Creator!

Are you enthusiastic about making a positive impact and using your creative flair to support a worthwhile cause? Mast Cell Action, a dynamic and influential charity committed to raising awareness and driving positive change, is in need of a Volunteer YouTube Content Creator. Your role will be pivotal in helping us spread our message, raise awareness, and inspire action through compelling videos.

Role Overview:

As a Volunteer YouTube Content Creator, you'll collaborate with our Volunteer Creative Multimedia & Equality Manager to craft captivating videos that showcase the essence of our organisation. Your creative storytelling skills will captivate audiences, translating intricate ideas into accessible content that resonates with viewers.

Responsibilities:

Utilise your proficient video editing skills to craft high-quality, visually appealing content.

Apply your expertise in camera equipment, lighting, and sound setup for professional video production.

Weave engaging narratives that emotionally connect with viewers and align with our mission.

Employ your exceptional communication skills to effectively convey our message through videos.

Utilise your knowledge of YouTube and social media best practices to maximise video reach and engagement.

Manage your time efficiently to meet deadlines and handle multiple projects concurrently.

Collaborate with fellow volunteers, staff members, and stakeholders to align video content with our objectives.

Uphold strong ethical standards in content creation, ensuring accuracy, fairness, and sensitivity.

Respect confidentiality and the privacy of individuals associated with our charity.

Requirements:

Proficiency in video editing software and techniques.

Demonstrated experience in video production and content creation.

Creative thinking and the ability to transform complex concepts into engaging content.

Strong verbal and written communication skills.

Familiarity with YouTube platform functionalities and algorithms.

Adaptability to changing priorities and evolving needs.

Ability to work independently and as part of a team.

Ethical standards in content creation.

Desirable Skills:

Experience in managing a YouTube channel.

Knowledge of animation and motion graphic techniques.

Proficiency in Adobe After Effects, Adobe Premiere Pro, and Adobe Photoshop (or equivalents).

Time Commitment: 4-8 hours per week

Benefits:

Opportunity to make a tangible impact by supporting a deserving cause.

Develop and showcase your creative talents.

Gain experience in content creation and video production.

Collaborate with a passionate and diverse team.

If you're excited about contributing your skills to a purposeful cause and being part of a vibrant community of change-makers, we invite you to apply! Please submit your application, including your CV and a portfolio highlighting your past work.

Let's collaborate to create content that ignites change and raises awareness for Mast Cell Action's crucial mission. Join us today and make a meaningful difference!

Our organisation has great demand but has suffered over the last 12 months due to reduced funding. We seek Trustees with fundraising experience or from the LGBTQI+ community who can help us as we continue to meet our growing needs.

What will you be doing?

We are currently looking for two new Trustees. Our Trustees are like a non-executive board of directors - although they are not involved in the day-to-day running of the charity, they oversee what we do and make sure we stay on track, meeting 4 times per year in Accrington or via Teams for up to 2 hours at a time. In between meetings, the charity's management and admin team might call on the trustees for particular issues with which they need help or support, such as proofreading funding applications, working on developing specific projects using a trustee's contacts or area of expertise, or simply when a sounding board for new ideas is needed.

Our trustees may also come to our events a few times a year to keep up with what we are doing - this is arranged as convenient for the trustees.

New trustees will be joining our board, which currently stands at 5. The only absolute requirements are that you are interested in and enthusiastic about what we do and that you are willing to work to support the charity using any skills, knowledge, or contacts that you have that may be relevant. 

What are we looking for?

We are currently looking to grow and expand and are particularly keen to hear from potential trustees from the 

LGBTQI+ community or who have fundraising experience. However, if you are interested and have other skills or experience, please do get in touch - we welcome interest from all potential Trustees, regardless of their skills or background, as long as they are enthusiastic about what we do and are keen to support our work. We particularly welcome applications from women and from people of colour as we are looking to improve the diversity of our board. 

What difference will you make?

The RYC is going through a rough time at the moment as we respond to increased demand and reduced funding.Your presence and work on our Board of Trustees could help us reach hundreds of children and young people across the North-West who are the most vulnerable in our society. Living with issues such as eating disorders, anxiety, self-harm or suicidal tendencies, these young people are forgotten by mainstream clubs, therefore missing out on the social benefits of having friends or a safe space to connect or ask for help, especially in the wake of COVID-19 and the cost-of-living crisis.

You and your experience will help us reach our goals and develop our work more quickly and effectively, meaning we can get the most out of our resources and people.

To Apply:

Please send your CV and cover letter

If you would like an informal chat with our CEO, please email your details, and one can be arranged.

We look forward to seeing your application!

Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.

Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.

It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Volunteer role

Customer Support Volunteer

Volunteer manager

Store Manager

Where you will be based

Shop

Location:

Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom

Minimum age: 14

Why we want you

Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.

What you will be doing

• You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
• Maintain a high level of customer service
• Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
• Process sales on the till
• Supporting customers with donations and gift aid
• Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
• Ensuring the store remains clean and tidy
• Ensure all health and safety policies and procedures are adhered to
• Ensure all security procedures are adhered to

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Excellent customer service skills
• Good verbal communication skills and able to engage positively with customers
• Willingness to learn basic IT skills, for tasks such as working on the till
• Problem-solving abilities to help resolve queries and issues
• Ability to work independently, as part of a team and use your initiative

What's in it for you

• Volunteer in a fast paced and diverse environment
• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Location:

Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom

Please note, this SS is opening soon. 

Minimu age: 14 years

Disclaimer

We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.

Barnardo's receives donations of a variety of items which we sell in our Superstores. We are looking for a visual merchandiser volunteer to support with creating eye-catching shelves and window displays.

The role would be a great fit for someone who has a real passion for fashion, an eye for detail and understands basic principles of visual merchandising. Your role is to create amazing displays which will make Barnardo's stand out on the high street and encourage members of the public to come into our stores.

It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Volunteer role

Visual Merchandiser Volunteer

Volunteer manager

Volunteer Manager

Where you will be based

Shop

Location:

Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom

Minimum age: 14

Why we want you

We are looking for a visual merchandiser volunteer to support with creating eye-catching displays within our stores.

What you will be doing

• Creating eye-catching window displays.
• Merchandising shelves and dressing mannequins etc.
• Ensuring branding/marketing guidelines are met within the store.
• Prepare items for sale, including ensuring pricing is correct and visible.
• Support with any marketing campaigns in the store.

The skills you need

• Passion for fashion.
• Eye for detail.
• Knowledge/experience of visual merchandising principles.
• Friendly and helpful.
• Enthusiastic about the work of Barnardo’s.
• Flexible and willing to do a variety of tasks.

What's in it for you

• Volunteering in a fast paced and diverse environment.
• Have fun and meet new people.
• Develop skills for your CV including confidence, teamwork and problem solving.
• Make a difference to the lives of children, young people and their families.
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses.
• Full training and experience of working in retail as a volunteer.

Disclaimer

We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV 
• Meet new people
• Support your local community 

• Donate your current skills and knowledge 
• Have fun
• Be part of a friendly team 

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in. 

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.  

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference. 

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA 

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.  

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.    

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks. 

Volunteer Mystery Shopper – can you help?

The Hospice Lottery Partnership runs a weekly lottery in support of local charities such as: Florence Nightingale Hospice Charity in Aylesbury, Michael Sobell Hospice Charity in Northwood, Rennie Grove Hospice Care in Buckinghamshire and West Hertfordshire, South Bucks Hospice in High Wycombe, and The Hospice of St Francis in Berkhamsted.

Mystery shopping is a form of market research work, that requires an individual to play the role of a genuine customer and report their experience back to us.

We are looking for someone with a good level of literacy and a great memory that could spare a few hours a week visiting our Fundraisers at local retail stores and medical centres to provide feedback on a Fundraisers performance and the overall perception of the experience. In essence, how you would rate the service you received during your experience?

“I volunteer with The Hospice Lottery; I always have a few hours spare each week and it’s lovely to feel that I am helping such a worthy cause.”  Diana Hewitt, Office Volunteer.

**Please Note** - Applicants will need to live in our Branch area East Norfolk.

Registered Charity No.206296

Could you be an RSPCA Trustee?

We are seeking a Finance Trustee/ Retail and Fundraising Trustee/ Marketing Trustee/Health & Safety and a Veterinary Trustee

Are you passionate about animal welfare?
Do you have professional experience that could help shape a local charity?

Here at RSPCA East Norfolk it is our vision to live in a world where all animals are respected and treated with compassion. As a trustee you will have the chance to influence how we care for and prevent cruelty to animals in our county. Could you join us?

We need your help...
RSPCA East Norfolk is seeking new trustees to join our Board. 

We welcome applications from anyone who has the desire to make a difference to animals in our county.

We are particularly keen to hear from those who have experience in one of the following areas:

Finance / Investments / Retail /Marketing / Fundraising /Health & Safety / HR
Veterinary 

Trustees are incredible volunteers and play an essential role in helping us carry out our vital animal welfare work every day by managing the affairs of your local RSPCA Branch to promote and provide animal welfare within the branch area.

Being a Trustee is an excellent opportunity to give back and gain skills and experience. As a Trustee of an independent local charity, you’ll have the chance to influence our strategy and development at a time that sees significant growth for us following a recent merger.

We meet on the second Tuesday evening once a month , currently virtually, and have opportunities to be involved in additional projects and committees if you wish. You’ll need to be committed to ensuring good governance, give some time to read papers prior to meetings and keep up-to-date with correspondence about important matters.

If you think you can help, we'd love to hear from you.

Job Types: Part-time, Permanent, Volunteer

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.