Retail Volunteer Roles
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help create exciting displays in our windows and in our shops to help turn clothes into cash.
What will I be doing?
Creating visually inspiring displays in our windows and in our shops under the guidance of our shop management team
Merchandising, displaying and maintaining high standards of presentation in the shop according to promotional activities and seasonal trends
Maintaining high levels of shop standards, presentation and cleanliness
Speaking with customers, making them welcome and answering queries
Promoting awareness of the charity and the services that we provide.
What skills do I need?
Creativity
A strong interest in fashion and retail
It’d be great if you have some knowledge of fashion, labels and trends
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
Many of the standard tasks within the shop involve standing or sitting for periods, handling bags and donations from the public and there may be stairs to climb depending on which shop you are based in. If you have any concerns about this, please speak with the Shop Manager when expressing your interest in volunteering.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form. All we ask is that you give the same hours each week and that you let us know as soon as you can if you’re not able to make it. This’ll help us to plan our week.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you do try a small number of hours in the shop so we can both see how the role may suit you. The amount of hours can be decided between you and the Shop Manager.
Following that the Shop Manager and team will be on hand to run you through the basics of helping in a shop in your first few days and they’ll always be on hand after that.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your visual merchandising and retail skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
You’ll be based within your local Tenovus Cancer Care shop.
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
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Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our shop volunteers are an important part of the work we do at Princess Alice Hospice. On over 40 high streets, they help our shops turn takings directly into outstanding care.
Volunteering in one of our shops not only makes a difference to those we care for, it will make a difference to your life too. In our vibrant, sociable shops you will find new friends, colleagues, whilst gaining a wealth of valuable experience and also bagging a bargain for yourself!
If you’re comfortable interacting with the public, enjoy working as part of a team, and have an eye for tidiness and detail, we’d love to hear from you.
Full training and guidance will be provided to support you with your volunteering journey at Princess Alice Hospice.
After registering interest we will contact you directly with online application form for you to complete.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
- Gain retail experience
- Develop new skills and boost your CV
- Meet new people
- Support your local community
- Donate your current skills and knowledge
- Have fun
- Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
- Gain retail experience
- Develop new skills and boost your CV
- Meet new people
- Support your local community
- Donate your current skills and knowledge
- Have fun
- Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
-
Gain retail experience
-
Develop new skills and boost your CV
-
Meet new people
-
Support your local community
-
Donate your current skills and knowledge
-
Have fun
-
Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
- Gain retail experience
- Develop new skills and boost your CV
- Meet new people
- Support your local community
- Donate your current skills and knowledge
- Have fun
- Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
- Gain retail experience
- Develop new skills and boost your CV
- Meet new people
- Support your local community
- Donate your current skills and knowledge
- Have fun
- Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
-
Gain retail experience
-
Develop new skills and boost your CV
-
Meet new people
-
Support your local community
-
Donate your current skills and knowledge
-
Have fun
-
Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
- Gain retail experience
- Develop new skills and boost your CV
- Meet new people
- Support your local community
- Donate your current skills and knowledge
- Have fun
- Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
- Gain retail experience
- Develop new skills and boost your CV
- Meet new people
- Support your local community
- Donate your current skills and knowledge
- Have fun
- Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you support your local PDSA shop - and help us care for the pets of people in need?
Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.
Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise.
There are many different ways you can help and even a couple of hours a week will make a difference.
As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.
What skills do I need?
- Are you a team player?
- Do you enjoy building relationships with people?
- Will you go the extra mile when it comes to customer service?
If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We can offer you the chance to:
- Develop fantastic retail skills for your CV
- Work flexible hours that suit you.
- Make new friends.
- Gain a qualification (if you meet the requirements)
We’re looking for people who are:
- Friendly
- Enjoy working as part of a team and with the public.
- Want to develop customer service skills.
- At least 18 years old.
Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
To apply for this role please visit Volunteering with PDSA - PDSA
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen