Reimbursement of out-of-pocket expenses
Voluntary, 1 hour per fortnight
Job description

Location: East Hertfordshire

Hours: 1 per fortnight

This is an unpaid role. Reimbursement of out-of-pocket expenses


Would you like to gain some experience whilst really making a difference?

Are you interested in volunteering with a leading mental health charity?

If so, join us here at Rethink Mental Illness.


Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise, Equity and Understanding. If these values resonate with you, we would love to hear from you.


About the role

We are currently seeking volunteers to provide 1-2-1 befriending for people with a mental health issue who are over 18 years of age, known to mental health services and who live in the Hertfordshire towns of Ware, Hertford, Hoddesdon, Broxbourne, Cheshunt, Cuffley and Waltham Cross.

Please note, you must live in Hertfordshire and be able to travel to East Hertfordshire to take part in face-to-face befriending.

The aim of the Befriending service is to;

  • Reduce social isolation of service users
  • Increase the confidence of service users to access community resources independently
  • Provide meaningful activities and peer support for service users 
  • Help service users to live happier, healthier, independent lives
  • Provide volunteering opportunities for people with mental health issues
  • Reduce stigma and raise mental health awareness


Volunteers will be matched with service users and a befriender will spend about 1 hour per fortnight with the person they are supporting.

The safety and wellbeing of our service users and colleagues is our first priority, which is why it is now a condition for anyone joining us that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. You can find more information on our approach and why we have made this important decision in our attached Covid-19 vaccination information document.


Why should you volunteer?

  • Do something meaningful by helping others and use your own experience in a positive way.
  • Build confidence and self-esteem
  • Receive ongoing training to develop skills in communication and teamwork
  • Useful experience for your CV and personal development

Help us changes lives!


We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

More about Rethink Mental Illness
Rethink Mental Illness

No matter how bad things are, we can help people severely affected by mental illness to improve their lives. We’re Rethink M... Read more

Posted on: 15 September 2021
Closing date: 14 October 2021
Tags: Advice, Information, Social Care/Development
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