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Cover Telephone Group Facilitator -12138 (Nationwide)

Job description

Are you a good listener? Are you able to manage group conversations and ensure people feel comfortable together and that groups run smoothly? We need you to facilitate our Talk and Support weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others when the regular group facilitator is unavailable.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone We ask you to commit to covering up to 3 groups per week, although this will vary on a week by week basis. Each group you cover will last for one hour.


*Listening to group conversations, ensuring they flow and are appropriate. Making appropriate contributions. Creating friendly & welcoming atmosphere. Being link between the group & Talk & Support team. Reporting safeguarding concerns.


*Effective listening skills; Good verbal communication skills; Work with wide range of people.


*Understanding Sight Loss Pack; Expenses; Supervision and help from your Manager; Training as appropriate.

Posted by
RNIB View profile Company size Size: More than 1000
Posted on: 08 November 2023
Closed date: 06 February 2024 at 23:59
Job ref: -12138
Tags: Advice / Information, Communications