Shelter Housing Aid and Research Project
Shelter Housing Aid and Research Project was established in 1974 by Leicester Shelter Group. We provide much-needed advice, help and support for people who have been homeless or facing serious housing problems in the City of Leicester and Leicestershire. We are currently Lottery funded and as part of that we are offering volunteer work placements that will help people to secure paid employment or a route into further education.
Volunteer work placement training
Location of position:
13 Welford Road,
Leicester, LE2 7AD
Summary of role:
To gain valuable work experience as well as assisting with the smooth and efficient running of Shelter Housing Aid and Research Project (SHARP), mainly through Administrative and Casework assistance. This will include covering reception and administrative duties as necessary, working alongside caseworkers to deliver cases and helping to research and update database information.
Skills gained from placement:
- Answering the phone.
- Dealing with incoming and outgoing post
- Photocopying and scanning
- Being proficient in Microsoft Office databases and emails.
- Experience of using client database (Advice Pro)
- Taking client enquiries
- Comfortable working as part of a team.
- Not limited to the above
Not in employment
We will give priority to long term unemployed 3yrs +.
Be able to do a minimum of two days a week. Monday and Tuesday or Wednesday and Thursday.
Good IT knowledge
Social media experience
Benefits of volunteering
As a volunteer you will benefit by gaining new skills, work experience, and increasing your confidence and self-esteem. To help towards gaining employment.
Training and support:
Induction to the organisation
Full training on all aspects of the role
Support, advice, and guidance from our Volunteer coordinator
Reimbursement of expenses:
Shelter will only reimburse the cost of return travel via bus.
Covid 19 measures
Social distancing in place, hand washing, access to hand sanitiser. Volunteer will have their own workstation.