Preston, Lancashire
Job description


Social Media Volunteer - Lancashire


Role Summary - The purpose of this role is to increase the online presence of Shelter Through the Gate, which involves: raising awareness of positive rehabilitation, and promoting the service through social media including events, volunteering and jobs.

Time Commitment: Minimum of 6 months involvement. Ad hoc, contributing at lest 1 hr per week

Location: Remote working from home, with occasional office drop-ins at the Preston Office

Supervised by: Volunteer Coordinator


As a volunteer in this role you will take part in an exciting project, working as part of the Through the Gate team. The team is diverse and friendly, they will be on hand to support you with this project. You will be actively promoting the service to increase engagement of professionals, volunteers and service users, using the social media platforms 'Twitter', 'Linkedin' and ‘Yammer’. You will play an important part in the promotion of this project and we hope you’ll be able to put your creative stamp on it as well as gain valuable experience in communications.


Main Tasks can include:

  • Liaising with a variety of teams across the North East and West including volunteering, social media, design and project admin to plan and promote national and local Shelter campaigns
  • Actively promote the Through the Gate service through increasing its online presence using 'Twitter', 'Linkedin' and 'Yammer'

  • Participate in staff, volunteer and service user events. This includes taking photos, collecting case studies and success stories and utilising these as social media content

  • Creating and publishing quarterly volunteer newsletters to promote the great work of volunteers in the community and in custody, as well as promoting service user involvement

  • Be aware of current news and issues affecting service users

Skills and Experiences Required:

  • Confident in using Microsoft Office, including Outlook, Excel and PDF documents
  • Competent use of various social media platforms including 'Twitter' and 'Linkedin'
  • Excellent communication skills 
  • A flexible and organised approach to work
  • Creative
  • Ability to write about relevant issues in an informed and non-bias manner
  • Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection

Induction, Learning and Development:

To enable you to take part in this opportunity, Shelter will:

  • Provide you with a Volunteer Handbook and all Policies and Procedures
  • Devise a volunteer plan, covering your support and development
  • Provide E-Learning: Equality and Diversity, Health and Safety, Data Protection, Environmental Awareness and Safeguarding
  • Provide free access to our suite of internal training programmes and other appropriate Shelter training
  • Provide on the job induction
  • Reimburse "out of pocket" expenses in line with Shelter's volunteer expenses policy

Benefits of Volunteering with Shelter

  • Supporting Shelter in our fight against bad housing and homelessness
  • Build your confidence and develop transferable skills
  • Be part of a great team
  • Gain valuable work experience as part of a team
  • Enhances your CV, we can help you to update this and will provide references when you leave our services


Why get involved with Shelter?

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Shelter volunteers are involved in our head office, services, shops, campaigns, events and our legal teams and they all contribute their valuable time, skills and experience. We simply couldn't achieve our goals without them.

Next Steps:

Please complete an application for this role. After you have applied, we will invite successful candidates to an interview to discuss the role further.

  • You will be involved in regulated activity for this role, and for this reason we require you to undertake a basic DBS check

Please note, you will be asked to declare any unspent convictions. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us, if you require more information.

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

More about Shelter

Shelter is the UK’s largest housing and homelessness charity. More than one million people a year come to us for advice and support via our websit... Read more

Posted on: 05 July 2019
Closed date: 03 August 2019
Tags: Digital