Support Worker Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Marie Curie Helper is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.
Helper volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.
Your role will include some of, but is not restricted to, the following tasks:
- Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, eg family home, a care home or in the community.
- Provide one-to-one companionship and support.
For example: offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. Driving clients to pre-arranged health or social care (e.g. to medical appointments) or taking short trips out. Helping with small, daily tasks, e.g. making tea or accessing the internet. Allowing carers to have a short break. You may be supporting your client’s family or carers before or during bereavement. This may involve offering emotional support, signposting to relevant local support services or finding out information as requested
(This is only an outline as support will vary according to individual needs. Helper volunteers do not provide nursing or personal care, or offer counselling or advice)
- Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
- Submit regular visit reports to your manager and update relevant computer systems as required
- Be reliable and committed to regularly spending time with someone and offering support
- Attend individual sessions with your Volunteer Co-ordinator, training and group events as required
- Represent the Marie Curie Helper service positively to those using the service
Pam mae angen eich help arnom
Gwasanaeth proffesiynol yw Cynorthwywyr Marie Curie a ddarperir gan wirfoddolwyr hyfforddedig sy’n cynnig cwmnïaeth a chymorth un-i-un i bobl sydd â salwch terfynol a’u teuluoedd. Ni fyddai’r gwasanaeth yn medru cyrraedd y rhai sydd ei angen fwyaf heb ymroddiad a gwaith caled y gwirfoddolwyr sy’n darparu’r gwasanaeth.
Mae Cynorthwywyr Gwirfoddol yn darparu cwmnïaeth a chymorth emosiynol, cymorth ymarferol, seibiannau byr i ofalwyr a help gyda chyfeirio at wybodaeth a chymorth.
Beth rydym angen i chi ei wneud
Bydd eich rôl yn cynnwys, ond heb fod yn gyfyngedig i, rhai o’r tasgau canlynol:
- Cynnal ymweliadau wythnosol gyda’r person/pobl rydych chi’n eu cefnogi, fel y cytunwyd gyda’r Cydlynydd Gwirfoddolwyr. Gallai hyn fod mewn amrywiaeth o leoliadau, e.e. cartref teuluol, cartref gofal, neu yn y gymuned.
- Darparu cwmnïaeth a chymorth un-i-un. Er enghraifft:
- Cynnig clust i wrando a threulio amser yn sgwrsio neu wneud gweithgareddau neu hobïau bob dydd gyda'r person yr ydych yn ei gefnogi.
- Gyrru cleientiaid i ofal iechyd neu gymdeithasol a drefnwyd ymlaen llaw (e.e. i apwyntiadau meddygol) neu fynd ar deithiau byr.
- Helpu gyda thasgau bach bob dydd, e.e. gwneud te neu gyrchu’r
- rhyngrwyd.
- Caniatáu i ofalwyr gael seibiant byr.
- Efallai y byddwch yn cefnogi teulu’ch cleient cyn neu yn ystod profedigaeth. Gallai hyn gynnwys cynnig cymorth emosiynol, cyfeirio at wasanaethau cymorth lleol neu ddod o hyd i wybodaeth yn ôl yr angen
(Amlinelliad yn unig yw hwn gan fydd cymorth yn amrywio yn ôl anghenion unigol. Nid yw cynorthwywyr gwirfoddol yn darparu gofal nyrsio neu bersonol, nac yn cynnig cwnsela na chyngor)
- Rhoi gwybod i’ch rheolwr am unrhyw newidiadau i’r sefyllfa, neu unrhyw ddigwyddiadau arwyddocaol mewn cysylltiad â’r person rydych chi’n ei gefnogi a/neu ei deulu, naill ai wyneb yn wyneb neu dros y ffôn
- Cyflwyno adroddiadau ymweliad i’ch rheolwr yn rheolaidd a diweddaru systemau cyfrifiadur perthnasol yn ôl yr angen
- Bod yn ddibynadwy ac yn ymroddgar i dreulio amser â rhywun a chynnig cymorth yn rheolaidd
- Mynychu sesiynau unigol gyda’ch Cydlynydd Gwirfoddoli, hyfforddiant a sesiynau grŵp yn ôl yr angen
- Cynrychioli’r Gwasanaeth Cynorthwywyr Marie Curie yn bositif i’r rhai sy’n defnyddio’r gwasanaeth
Pa sgiliau neu brofiad sydd eu hangen arnoch?
- Ymroddiad a dibynadwyedd – y gallu i gadw apwyntiadau a gwirfoddoli am tua 3 awr yr wythnos
- Amynedd, empathi a sefydlogrwydd emosiynol
- Dealltwriaeth o bwysigrwydd cyfrinachedd
- Parch tuag at breifatrwydd, urddas ac annibyniaeth unigolyn
- Parodrwydd i fod yn hyblyg i anghenion yr unigolyn
- Y gallu i weithredu o fewn ffiniau’r rôl
- Ymagwedd gyfeillgar a sensitif gyda sgiliau cryf o ran meithrin perthynas ac empathi
- Sgiliau gwrando rhagorol a’r gallu i feithrin perthynas ag eraill
- Parch tuag at unigolion, ni waeth beth fo’u hanabledd, ethnigrwydd, statws priodasol, beichiogrwydd neu famolaeth, rhywedd, cyfeiriadedd rhywiol, crefydd neu ffydd, neu ailbennu rhywedd
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marie Curie Companion is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.
Companion Volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.
Your role will include some of, but is not restricted to, the following tasks:
- Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, eg family home, a care home or in the community.
- Provide one-to-one companionship and support.
For example: offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. Helping with small, daily tasks, e.g. making tea or accessing the internet. Allowing carers to have a short break. This may involve offering emotional support, signposting to relevant local support services or finding out information as requested
(This is only an outline as support will vary according to individual needs. Companion volunteers do not provide nursing or personal care, or offer counselling or advice)
- Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
- Submit regular visit reports to your manager and update relevant computer systems as required
- Be reliable and committed to regularly spending time with someone and offering support
- Attend individual sessions with your Volunteer Co-ordinator, training and group events as required
- Represent the Marie Curie Companion service positively to those using the service
The client requests no contact from agencies or media sales.
Who are Acorns Children's Hospice?
A parent never imagines their child will be diagnosed with a life limiting or life threatening condition. But when the unimaginable happens, Acorns Children’s Hospice steps in. Our dedicated teams provide specialist tailored care, including complex medical care, short breaks and emotional and practical support for babies, children and young people and their families, at our three hospices in Birmingham, Walsall and Worcester as well as in the community.
Why we need you
At Acorns we know that children and young people growing up with a poorly brother or sister often have less attention from parents and more worries and responsibilities than their peers. Acorns has a dedicated Sibling Support Team who run Sibling Group sessions to provide fun experiences for young people and allow them to meet others who may be in a similar situation to them. Sibling activities include arts and crafts, games, sporting activities and fun trips out.
What you'll be doing
- Volunteering alongside our Sibling Support team
- Attending a Sibling Group planning session with our Sibling Support team every couple of months to hear about plans for forthcoming activities.
- Attend a Siblings Group session once a month, joining in with the activities.
Our Sibling Group sessions for the Gloucester area, usually take place at Hartpury Village Hall. Although you may be asked to join us at our Worcester Hospice for initial training and have the opportunity to visit the hospice again when we have siblings visiting or staying with us.
How much time will it take?
Sibling Volunteers complete our online basic training modules and our in-person sibling training session which together take 4-5 hours to complete. Once trained, volunteering with us is flexible but we ask for a commitment of one Sibling Group session per month and hospice-based sibling volunteering on an adhoc basis.
Am I right for the role?
- Be sensitive to the needs of our children, young people and families
- Be a good communicator
- Enjoy spending time with children, who may have a range of emotional or educational additional needs
- Be warm and friendly
- Be willing to learn about the importance of confidentiality, boundaries and safeguarding within Acorns
Why volunteer at Acorns?
- Make a difference to the work we do and help to improve the lives of families of children with life limiting or life threatening conditions
- Enable our siblings to enjoy activities together and help them feel they’re not alone
- Connect with like-minded people and make new friends
- Enhance your CV by learning new skills and gaining valuable experience We’ll give you a reference for future work or volunteering Invites to social events and participation in our volunteer recognition schemes and awards
- Access to our free online training to support and develop your volunteering
- Travel expenses available
Volunteers are required to complete an Enhanced DBS (Disclosure and Barring Service) Check, which we will pay for and process for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're extending the opening hours of our Family Support Centre, so families experiencing childhood cancer have access to more support services. We're looking for a volunteer to support the Family Support Team at the Weekend to deliver crucial support to our families.
Purpose of the Role and Key Activities
Families who have been affected by children’s cancer come to our Family Support Centre, known as The Square, to access a variety of support services. We’re looking for a volunteer to join the team and support our Family Support Coordinator make sure families feel welcomed and supported while at The Square.
- Making drinks for families and visitors
- Answering the telephone, transferring calls and taking messages
- Making bookings and updating our database
- Keeping the reception area clean and tidy
- Setting up rooms for meetings and events
We are looking for a volunteer who:
- Have excellent interpersonal and communication skills
- Have experience of working in a customer service environment
- Are confident, friendly and approachable
- Have a fun and positive outlook
- Are proactive and able to use own initiative
- Have good IT skills and experience of using a database
- Are able to move furniture (tables and chairs) and boxes
- Are able to climb multiple flights of stairs
- Are able to maintain professional boundaries and follow Candlelighters Policies and Procedures.
This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).
Support and Benefits
- Thorough induction & training to give you the confidence to perform your role well and to the best of your ability
- Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters
- Ongoing support from the Family Support and HR teams
- The opportunity to meet lots of new, friendly people
- The opportunity to expose yourself to new experiences
- Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy
- Regular reviews with your Volunteer Supervisor to help you develop in your role
- Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer
- We can be a reference once you’ve volunteered for three months
- Access to a 24/7 mental health hotline
- Charity Worker Discount card
- Access to The Company Shop
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marie Curie and South Warwickshire Hospital have joined together to offer a companions service to support people at the end of life. Spending time with patients and/or their relatives, we’re looking for volunteers to provide emotional support, a listening ear, and to simply be there for people at this very difficult time
Your role will include some of, but is not restricted to, the following duties:
- Spending time with patients of South Warwickshire hospital who have been identified as nearing the end of their life and providing support for them and their loved ones.
- Sitting with a patient when their loved ones need a break.
- Liaising with hospital staff and keeping the companions volunteer coordinator updated with any significant updates with the patient by telephone or in person.
- Writing and submitting a brief report after each patient or family you support
- Explaining clearly the Companions Volunteer role and making sure that families are aware of the services provided by the hospital to families of dying patients
- Covering a regular 3 hour weekly shift.
- Understand the need for boundaries and work within the boundaries set out.
- Attending ongoing mandatory training sessions and reflective meetings
What skills or experience do you need?
- A compassionate and sensitive nature.
- The confidence to communicate effectively with all staff, patients and visitors.
- Respect confidentiality • Are aware of their own emotions and manage them with the support available
- Are physically fit enough to walk the length and breadth of the hospital site
- Are able to use their initiative and work in a sensible, safe and appropriate manner.
- Are good time keepers, providing regular volunteering shifts, and producing clear feedback forms after each visit to a patient.
- Communicate effectively with the Companions Coordinator
- Have the ability and inclination to work as part of a team, or on their own.
- Attend pre-arranged meetings and ongoing training sessions, some of which are mandatory.
- Wear the Marie Curie lanyard and ID at all times whilst on shift.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Asian MS Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the North Somerset Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Lead Support Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Lead Support Volunteer for the North Somerset Group. As a Lead Support Volunteer, you will be coordinating the support team, representing the needs of people affected by MS and our services and collate information about relevant local organisations. See a video about one of our Support Volunteers here.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll have empathetic listening and interpersonal skills and be able to support a team of volunteers.
Apply
Read through the role description carefully
Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Camden Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Organiser for the Cirencester and South Cotswold Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2.Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Chorley and District Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Organiser for the Chorley and District Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.
Time commitment
We estimate this role will need around 2hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wellbeing Volunteer
Herriot Hospice@The Lambert & Local Community, North Yorkshire
Wellbeing volunteers are vital within the Wellbeing Network, in supporting people living with terminal illness, their families, and carers.
As we will soon be opening the doors of our new Herriot Hospice@the Lambert in Thirsk, we are looking to expand the number of Wellbeing volunteers to reach more people. The roles are varied and bespoke, to support the needs of individuals providing reliable social and emotional support to people wherever they need it.
Volunteer roles are designed to support both the patient or client, and their carer to live as well as they can with a terminal diagnosis.
To apply, please click on 'How to apply' .
Role Description
Through volunteering your time at Saint Michael’s and Herriot Hospice Homecare you are supporting those in our community at a time when they need it most. Volunteers are integral to our work; and we would love to welcome you to our team.
Wellbeing volunteer roles are delivered as below, however if you have a particular skill that you feel would support us, please get in touch.
- The Community Hub at The Lambert – our newest addition to our volunteer roles, providing support to patients, their families and anyone else that comes in, signposting to our services and offering a listening ear. This role will also work closely with the Food and Nutrition team in the hub.
- Sitting - simply staying with the patient, providing respite and empowering their carer to get out for a walk, appointments, or meeting friends.
- Befriending - simply being there, listening, supporting with isolation, accompanying the individual with their support networks in the community, going for a walk.
- Driving – to offer a short drive to medical appointments and to social groups , to pick up prescriptions for the inpatient unit .
- Groups – The Wellbeing Network has a range of social groups to offer the opportunity for people to come together to provide each other with social and emotional support. Volunteers are to welcome individuals, offer refreshments and a listening ear and support the wider team with collecting feedback about the support received.
- IPU – Volunteers to visit patients on the inpatient unit and offer some companionship, reading to patients, sitting with them to provide reassurance, or helping with activities.
- Armed Forces - The service also provides befriending support to veterans who have served in the Armed Forces.
Volunteering should be a mutually beneficial role, and we believe that consistency is important, so we hope volunteers will be able to support for 2-4 hours per week in whichever role you want to support in – we welcome applicants who want to combine different roles!
- Key Tasks
- Offering companionship and social support either in person or on the telephone.
- Accompanying the person on a walk or other social activity, for example visit a café.
- Support the person with an activity like shopping, carry out some gardening or a light household task.
- Driving someone to an appointment, for example a medical appointment.
- Sitting with a person with a terminal diagnosis to allow their family member or carer to leave the house for a short period or time, for example to allow them to go shopping, attend a medical appointment, have a break or another essential appointment.
- We will ask for feedback about the service and this will be in the form of questionnaires for the client, carer and volunteer this will enable us to plan any further developments to the service.
NB: volunteers may use their own vehicles where appropriate – after notifying their insurance provider and providing a copy of their driving licence
Tasks are not to include (more detail will be given during the training programme):
- Assisting the person whilst they are using the toilet, dressing, showering (this is considered personal care)
- Giving the person their medication or assisting with their oxygen
- Nursing tasks
It is essential that volunteers adhere to the role description, undertake appropriate tasks only and are clear about the boundaries of this role. If volunteers are unsure about any task they have been asked to carry out, they should contact their line manager for advice. This is to ensure the safety and well-being of both clients and volunteers.
Overarching responsibilities
- To embed the values of the organisation into your working practices, evidencing this regularly and ensuring this remains a priority.
- To live out our values, which drive all that we do, in the context of your everyday work following our behaviour framework.
- To work in accordance and fully comply with our organisational policies and procedures.
- To carry out all duties in accordance with the law, regulations, organisational frameworks, recognised professional guidelines and the have a commitment to FREDIE, integration and collective decision making.
Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals and regular contact meetings.
- Person Specification
Is this the right role for you?
You will be:
- Sensitive and empathetic
- Friendly and approachable
- Confident in your ability to undertake a role that may be emotionally challenging at times.
- Happy working as part of a team, but also happy to work independently
- Confident in following the boundaries of the role
- Strict adherence to confidentiality.
- Confident in escalating any concerns.
We will:
- Provide a key contact who will be contactable at any time during the working hours of (Mon-Fri 9:00-16.00). The key contact will offer responsive supervision if an issue arises during a visit or telephone call.
- Facilitate a monthly group supervision session with a member of the team; this provides an opportunity to for more structured supervision and to reflect with other volunteer visitors, and share your experiences.
- Provide regular one to one review/supervision– giving you the opportunity to reflect on the volunteering experience and receive feedback.
- Ensure you have all the training you need to feel confident in your role.
- Ensure any patient or client you interact with has an up to date risk assessment
- Communicate regularly and effectively with you to ensure you are empowered in your role.
- Provide an up to date suite of policies to support you in delivering your role.
Getting started and training:
- Interested candidates will be invited to a short interview, which is an opportunity for you and us to get to know each other and understand more about the role, and what an impact volunteering can have.
- We offer a thorough and comprehensive training programme, with elements of face-to face and online training, providing you with the skills and knowledge needed to undertake these roles, with yearly updates.
- A Disclosure and Barring Service (DBS) check will be undertaken before commencing volunteering.
- Attendance at group supervision on a monthly basis.
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the South West Bucks Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overview
Healthwatch Greenwich aims to provide a befriending service to support individuals in need of companionship and emotional support.
Our befriending service will pair clients with volunteers who will talk to them for up to an hour each week. This could be face to face, by telephone, or online.
Befrienders will signpost clients to wider activities as appropriate.
What You'll Do:
· You will be working closely with the Volunteer Coordinator to:
· Offer face-to-face, phone, or virtual befriending support for up to one hour per week for three months.
· Write befriending updates after each meeting.
· Collect demographic information.
· Attend monthly support sessions.
What You'll Learn:
· How to improve your communication skills.
· How to use active listening.
· How to find activities for clients.
· How to write client updates and gather demographic data.
We offer a comprehensive induction and training to support you to carry out this role please note all volunteers undergo reference and DBS checks.
The client requests no contact from agencies or media sales.