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Voluntary Support Worker Volunteer Roles

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Bipolar UK, Remote
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Page 1 of 18
Remote
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Bipolar UK was originally formed in the 1980s as a local support system for the community by the community. Our first meeting was held in 1983 and since that day Bipolar UK has supported people living with the condition and their loved ones.  Our aim is to enable everyone affected by bipolar to live well.

Each year we support thousands of individuals through our range of peer support services, which include:

  • Peer Support Groups (in-person and online)
  • A call-back Peer Support Line
  • Our eCommunity

In the years ahead, providing peer support services will remain central to everything we do. This vital work is only possible because of volunteers such as yourself.

How volunteers support us

We couldn’t exist without the amazing support of our dedicated team of volunteers. They help us by giving us key insights from our community. They also provide hands-on support so we can run a significant network of peer support groups and a one-to-one peer support line via telephone and email.

Thanks to the incredible collaboration between our staff team and our volunteers we currently empower approximately 1,000 people a month to stay well, and we have the ambition to reach thousands more.

Our commitment to volunteers:

We want you to get the most out of volunteering with us and we take our responsibility towards you very seriously.

 To support you, we will:

  • Provide clear descriptions for our volunteering roles
  • Treat volunteers fairly and in accordance with the Bipolar UK Equal Opportunities policy
  • Ensure volunteers’ information is kept securely and in accordance with Bipolar UK Privacy policy, the Data Protection Act 2018 and GDPR
  • Keep volunteers informed of relevant changes, including to policies and staff
  • Provide appropriate training and support to encourage and develop volunteers in every role
  • Work collaboratively with all our volunteers to improve the services we deliver, identifying training needs and providing additional learning
  • Ensure our volunteering practices are compliant with current and relevant legislation
  • Reimburse agreed out of pocket expenses in line with Bipolar UK’s policy and guidance
  • Celebrate and recognise all our volunteers’ successes and ongoing contributions to the charity
  • Support aspirations to upskill with relevant training and development

Training and development

All volunteers are given an induction and training relevant to their role before they begin volunteering so they can feel confident to carry out their tasks. Training is an ongoing commitment for both Bipolar UK staff and volunteers. Training sessions are usually held by the Bipolar UK team, although external training will be given whenever relevant and appropriate.

Who can volunteer?

As part of the volunteer recruitment process, we ask you to complete an application form. We will then invite you for an informal phone interview and ask you to provide two referees.

Roles within Bipolar UK are subject to an enhanced DBS check. The information gathered throughout this process helps us to make an informed decision about whether the volunteering role is right for you, as well as following our safeguarding procedures.

Skills and experience

We look for people who:

  • Communicate well
  • Enjoy teamwork
  • Are able to adapt and willing to learn
  • Are reliable, punctual and good at time management
  • See situations with objectivity and compassion 
  • All our volunteers must be 18 or older.

Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.

We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.

What we ask of volunteers:

We ask that all volunteers commit to a minimum of two to four hours a week for our phone/email service or up to 4 hours per month for our support groups, for at least six months wherever possible.

We expect all volunteers to attend regular training as part of role development and progression, and to abide by our policies and guidelines. A commitment to our mission and values is imperative, along with a desire to make a difference to those affected by bipolar.  All volunteers represent the charity and must always remain professional when interacting with the public and external services.

Volunteers should:

  • Have personal experience of bipolar if the role requires it
  • Display empathy and understanding of the needs of others
  • Understand and remain conscious of their own needs, including managing their own wellbeing
  • Communicate effectively with the team
  • Be always respectful of others, in line with Bipolar UK policies
  • Have basic IT skills and computer literacy 

Our volunteering roles:

  • Support Group Co-facilitator (online)
  • Support Group Co-facilitator (in-person)
  • Support Group Administrator
  • Peer Support Line Volunteer
  • Media Ambassador
  • Fundraising Assistant
  • Events Assistant
Posted by
Bipolar UK View profile Company size Size: 11 - 20
Posted on: 24 April 2024
Closing date: 23 July 2024 at 23:59
Job ref: Volunteer
Tags: Volunteer Management,Support Worker

The client requests no contact from agencies or media sales.