Trowbridge, Wiltshire
Salisbury, Wiltshire
Melksham, Wiltshire
Chippenham, Wiltshire
Job description

Swan Advocacy are recruiting volunteers to join our Living Well Advocacy Service in Wiltshire.  Join us and help us to deliver on this powerful  and meaninful project and develop your skills and experience at the same time.

Our volunteers assist people with writing their Living Well Plans. 

We help them to:

  • Reflect on their past and record their memories
  • Enjoy their present
  • Prepare for their future
  • Record their important information

What we can offer you

  • Development through training, support and supervision.
  • The chance to work as part of a team to improve the lives of individuals with long term or degenerative conditions.

Job Description

To support clients who, because of a long term health condition, require the support of an advocate to complete a Living Well Plan. This will ensure that clients have greater choice and control over their lives, both now and in the future.


Responsible to:                      Volunteer Coordinator


Location:                                Locations across Wiltshire


This post is subject to satisfactory references and DBS check




Main Duties and Responsibilities


  • To support, empower and enable Swan Advocacy clients to express their individual needs, rights and choices through making a Living Well Plan.


  • To support, empower and enable Swan Advocacy clients through reminiscence and recording of their memories in a Living Well Plan.


  • Ensure clients have access to information which is presented in an appropriate manner for their individual needs.


  • To provide person centred advocacy appropriate to the needs and issues of each individual regarding their Living Well Plan.


  • To continue to work alongside clients, to ensure their individual future plans and wishes are clearly represented and understood when they may be unable to express these themselves.


  • Promote self-advocacy as a strategy to build confidence and independence for clients.


  • Empower and enable clients to become involved in the development and delivery of advocacy services.


  • Use the Swan Advocacy database to ensure accurate collection of data and data recording of all client meetings, travel time, and associated activities.



Organisational/Personal Responsibilities


  • To participate in relevant on-going training to keep up to date with services, procedures, guidelines and legislation that affect the organisation and the clients who need the service.


  • To take individual responsibility to alert the organisation to health and safety matters, and general organisational needs and issues.


  • To attend regular team meetings/ briefings and staff training opportunities.


  • To attend regular supervision as outlined in organisational policy.



Skills/Qualities needed

  • Excellent communication skills, both verbal and written.

  • Positive attitude towards degenerative conditions and ageing.

  • Computer literate.

  • Organisational skills

  • Flexible and reliable.

More about Swan Advocacy
Swan Advocacy

Swan Advocacy work with thousands of the most disadvantaged and marginalised people in our communities, helping them to have their voic... Read more

Posted on: 22 October 2019
Closed date: 16 January 2020
Tags: Advocacy, Care Management

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