Teaching Volunteer Roles

Main duties and responsibilities include :
To plan and deliver on a range of EFL(English as a Foreign Language) Daytime/ Evening and/or weekend vacancies available.

• Teaching English language skills to speakers of other languages.
• Planning and delivering lessons tailored to the needs and abilities of the learners.
• Providing individualized support to students to help them improve their language proficiency.
• Assessing learners' progress and adapting teaching methods as needed.
• Creating a supportive and inclusive learning environment.
• Collaborating with other volunteers or staff members to coordinate lessons and activities.
• Keeping records of attendance, progress, and any other relevant information.
• Participating in training sessions or workshops to enhance teaching skills and knowledge.
• Supporting learners with additional needs or challenges.
• Promoting the importance of language learning and cultural understanding.

You must be reliable and possess the ability to motivate and inspire learners Previous experience in IELTS, FCE and CAE exam preparation will be an added advantage but not essential.

Our Trustees are a team of volunteers who use their diverse skills, experience, and perspectives to set the strategic direction of the charity and make sure it’s doing what it was set up to do in the best possible way. 

For families facing tough times, a holiday is a much-needed break from the day to day, as well as giving space and time to breathe, think differently. A holiday is essential for building wellbeing and hope for the future, especially when the present is challenging.

About you

You'll have the energy, integrity, passion, and skills to work with the Board of Trustees, our CEO and staff team, and our community, to drive forward a successful and dynamic future for our charity and the families we support.

We’re particularly looking to add the following professional skills and experiences to our team.

• Developing digital products, tools and/or services.
• Directly supporting children and/or families on an ongoing professional basis.
• Fundraising in a charity through voluntary donations or commercial income.

You don’t need to have been a Trustee before, but you do need to be willing to do some training to help you understand the role and the responsibilities that come with it.

We actively encourage applications from under-represented, marginalised and racialised groups, and those with lived experience of any of the barriers families face to having time away together. That’s things like mental or physical ill health, disability, domestic abuse, being a young carer or living on a low income.

We will make adjustments to our schedule and processes to ensure new trustees can be included and supported in the role.

More diverse perspectives on our Board help us make better decisions for families.

What we offer you

The biggest thing we have to offer is the chance to put your skills and experience to good use making the lives of families who are having a tough time better.

You’ll join a team who really care about making a difference and approach it with real openness and drive. Right off the bat we’ll connect you with the other Trustees and staff so you can get to know everyone, and we’ll buddy you up with another Trustee, so you’ve got someone to help you navigate it all as you settle in.

Expenses

You won’t get paid for your time, but we’ll make sure you aren’t out of pocket by covering the cost of your travel to meetings, childcare or other care if you need it, and a range of other expenses you might have while doing the role. We’ll book and/or pay for these in advance if you prefer.

How to apply

When you click 'Quick Apply' you'll find a link to upload your CV and answer a couple of screening questions.

We will make adjustments to the recruitment process wherever possible to ensure that no applicant is disadvantaged for any reason. 

• Monday 20th May - Applications close at 9am
• w/c 3rd June and w/c 10th June  -  First interviews with a panel of current trustees 
• w/c 17th June - Second interviews with Jackie our Vice Chair of Trustees

After the interviews we’ll contact anyone we’d like to join the Board with an offer subject to references and checks.

If you accept, we’ll take up your references, do a DBS check and confirm your eligibility to act as a Trustee. If that’s all ok, you’re in! We’ll introduce you to the rest of the Trustees and get started with your induction.

Formal appointment happens at the next Board meeting which is on Thursday 5th August.

HR MANAGER - VOLUNTEER ROLE

We are looking for a volunteer to join us at Unlock YOUR Potential in the volunteer role of HR MANAGER (Remote), where you will lead on Unlock YOUR Potential's HR aspects and function, ensuring an amazing organisational culture and team spirit.

About Us:

Unlock YOUR Potential is a dynamic and impact-focused startup charity committed to empowering individuals from socio-economically disadvantaged backgrounds. Our mission is to provide meaningful programmes that span employment, education, life skills, mentoring, personal development, and holistic support. We believe in building new pathways for those seeking positive change.

Role Overview:

As the Volunteer, HR Manager, you will play a crucial role in setting up and managing our human resources, with a focus on recruitment and retention of volunteers. This is a remote position, with meetings done via telephone or online via Zoom or other platforms.

Key Responsibilities:

1. Setting Up the HR Department: Establish HR systems and processes tailored to a startup charity.
2. Ensure compliance with legal requirements.
3. Onboarding and Offboarding: Welcome new team members and manage their transition. Handle offboarding processes professionally.
4. Develop and implement HR policies and procedures and address team members’ queries related to HR policies.
5. Organise interviews and recruitment processes and support the recruitment process by creating job/role descriptions and preparing interview questions.
6. Implement a learning and development policy and foster talent growth and succession planning.
7. Drive HR strategy in alignment with our overall mission.
8. Contribute to organisational success through effective HR practices.
9. Other duties required of a HR Manager.

Qualifications and Experience:

We welcome applications from people of all backgrounds, ages, and abilities. We are especially interested in candidates who have:

• A recognised UK HR qualification and relevant experience.
• Experience developing and implementing HR policies and procedures.
• Ability to Set Up an HR Department: Proficiency in establishing systems and processes for a startup charity.
• Collaborative Approach: Ability to work independently and as part of a team.
• Commitment to the vision and values of Unlock YOUR Potential.

Time Commitment:

Approximately 6 hours per week (flexible). This can be spread over evenings and weekends.

Join Us:

If you are ready to make a lasting impact, drive positive change, and lead with purpose, we invite you to apply. Together, we can unlock potential and transform lives.

Unlock YOUR Potential is an equal opportunity organisation.

CHIEF OPERATING OFFICER - VOLUNTEER ROLE

Unlock YOUR Potential is on the lookout for a visionary leader to join our team as our Chief Operating Officer (COO) in a volunteer capacity. This remote role is pivotal in steering our operations, fostering an exceptional organisational culture, and amplifying our impact.

About Us:

Unlock YOUR Potential is a vibrant, impact-driven startup charity dedicated to uplifting individuals from socio-economically disadvantaged backgrounds. We are committed to delivering impactful programmes that encompass employment, education, life skills, mentoring, personal development, and comprehensive support. Our goal is to carve out new avenues for those in pursuit of positive transformation.

Role Overview:

As the COO - VOLUNTEER ROLE, you will be instrumental in overseeing our operations and ensuring the smooth execution of our mission. Your leadership will be key in nurturing our team and advancing our strategic objectives. This role is remote, with collaboration conducted via telephone or online platforms like Zoom.

Key Responsibilities:

• Guide the charity’s operations, ensuring efficiency and effectiveness in all aspects.
• Collaborate with the CEO and board to set ambitious yet achievable goals.
• Streamline processes to enhance productivity and resource allocation.
• Lead our passionate team, promoting a culture of excellence and continuous improvement.
• Implement robust systems to track progress and drive organisational success.
• Work closely with the finance department to safeguard the charity’s financial health.
• Ensure adherence to legal standards and proactive risk mitigation.
• Foster strong relationships with partners, donors, and the community.
• Be an ambassador for Unlock YOUR Potential, advocating for our mission and values.
• Carry out of duties that support the running of Unlock YOUR Potnetial and your role as COO.

Qualifications and Experience:

We encourage individuals from diverse backgrounds, ages, and skill sets to apply. Ideal candidates will possess:

• Proven track record in a management role, preferably within the non-profit sector.
• Demonstrated ability to oversee complex operations and drive strategic initiatives.
• Understanding of financial management principles and budgeting.
• Exceptional ability to communicate and engage with various stakeholders.
• Dedication to the ethos and aspirations of Unlock YOUR Potential.

Time Commitment:

The role requires a commitment of approximately 8-10 hours per week, which can be accommodated during evenings and weekends, offering fantastic flexibility to fit around your life.

Join Us:

If you’re eager to make a significant contribution, inspire change, and lead with conviction, we welcome your application. Together, let’s unlock potential and enact meaningful change.

Unlock YOUR Potential is proud to be an equal opportunity organisation.

Community Cycling Development Role

• Vounteer or Paid Posts Available

• Part -time: this role is offered as a part time equivalent (e.g. 2-4 days). 

Flexibility in working hours to meet both your needs and the needs of the organisation, including occasional weekend work, is expected. This will be scheduled with your involvement and we aim for this to be a suitable part time role for somebody with caring responsibilities or other commitments.  Some home working is also possible. 

There is a three month probationary period. 

To apply, please send a cover letter explaining why you think you’re suitable for the role and a CV.

The deadline for applications is the 21st of April.

If you have any questions or would like to have an informal chat about the role, please ring or e-mail using the contact details on our website.

Background to the Role

Capital of Cycling administrates a successful programme of adult focussed cycling lessons for the Bradford District, which are funded by West Yorkshire Combined Authority.  These are largely managed by Liz, our cycling lessons co-ordinator, supported by other staff and sessional workers and delivered in 5-6 settings.

We are looking for additional support for this provision and want to expand our delivery to be more responsive to the needs of the community groups we’re working with. These groups are asking for activities for young people and families that fall outside the remit of the existing adult-focussed programme.

We are therefore looking for a person who can deliver cycling related activities in community settings and work with community groups and partners to create opportunities to engage with cycling in a variety of ways, including children’s activities, family and community rides, either on or off-road.

National Standards cycle instructor and ride-leader certification with experience delivering cycling activities would be a significant advantage; however there is the opportunity for training to be received within the role.

Main Duties

• Delivery of and development of cycling activities for children, young people and families

• Working to encourage progression to active travel in individuals and communities

• Community based cycling related activities, co-delivered with partner organisations

• Delivery of adult cycling lessons at a range of levels

• Support for the administration of the West Yorkshire Combined Authority adult cycling lessons programme 

• Booking sessions and liaising with freelance cycling trainers

• Providing cover and support for other instructors and team members

• Building community and volunteer-led rides

• Marketing and promoting activities

• Reporting on delivery including collecting data for monitoring and evaluation of the impact of our delivery

Our organisation is focussed on building a culture of cycling in Bradford and is underpinned by our values. You would be expected to work to support existing and new projects and staff within the context of this larger picture.  You need to be willing to contribute to, and actively be involved in our ongoing development plans. Therefore, you should consider the next section to be more than just general background information - it is the basis of how we work together.

Statement of Intent

We aim to encourage more people to cycle, more often for utility and leisure. We develop the capacity of deprived communities to engage with cycling activities. We believe the environmental, social, mental and physical health, community and economic benefits of cycling are huge and collaborating with and supporting cycling related campaigns, clubs and community groups helps us to realise these.

Aims

• A happier, healthier city 

• Zero carbon and just transition* 

• Community led social change for equity

Values 

• Community Led

Our activities and plans are responsive to the communities in which we work (i.e. ‘with’ people rather than ‘to’ people)

• Sustainable

By making cycling affordable and accessible we help reduce carbon emissions and advocate for a greener city

• Participatory

We take a ‘do it together’ approach, recognising the importance of individuals’ contribution to the activities we run

• Cooperative

We all work together to achieve shared aims and take shared responsibility for the development of projects and the organisation.

• Inclusive

We strive to include under-represented groups in our activities and empower people to overcome barriers

Objectives

1. Work with more people and groups that are invested or could become invested in the benefits of cycling and maintenance activity 

2. Grow opportunities (social, health, economic & environmental) via cycling. These are  direct and indirect, with an emphasis on just transition* 

3. Increase reach and impact through campaigns, media and cultural activity such as developing a project for Bradford 2025

* Just transition means a set of principles, processes and practices that aim to ensure that no people, workers, places, sectors, countries or regions are left behind in the transition from a high-carbon to a low-carbon economy.

Required and Desirable Skills

Required:

• Experience delivering cycling or active travel related activities

• Experience of working with community groups or in community settings

• Good communication and teamwork skills

• Ability to work under own initiative

• National Standards or equivalent cycling training qualification

• Good administration and IT skills

Desirable:

• Ride-leader training

• Experience of working within a cycling related job

• Experience of monitoring and evaluation for projects

• 1st Aid trained

• Some knowledge of bike mechanics

• Promotion skills, campaigns work or PR

• Experience of collaborative project design 

• Links to or knowledge of specific Bradford communities or projects including Asian and minority groups

• Experience of working with young people

• Experience of working with people who have had or continue to face personal life challenges

Capital of Cycling is a flexible and accommodating employer. If you require more time off or wish to alter your working arrangements, you will be free to speak to us about this and we will do our best to meet your needs. 

The working times are flexible and some working from home is an option should it suit the task.  Occasional evening and weekend work is expected although you will have input into how this is scheduled.  You will be provided with office and workshop facilities at Rawson Road, Bradford and you will undertake delivery of activities at partner venues such as community centres.

Come join our volunteering team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

We are looking for Volunteers to help support us with coordinating and delivering sewing activities, tasks will include:

•Organising and delivering activities for service user participation.

•Consulting service users to gain their feedback about what activities they would like to participate in.

•The safe use and teaching of sewing machines, making patterns and sewn items by hand sewn and machine.

•Helping service users to engage within a group setting, helping with any activity sessions that take place on or off the premises.

•Offering a safe and comfortable experience for all service users, showing awareness of service users’ varying physical and mental well-being needs.

Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

This role requires maturity, and an ability to engage with female adults in a trauma informed way, while working alongside staff members to deliver the activities in line with agreed procedures and systems.

Volunteers need to:

•Be at least 18 years old

•Be female as this role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010

•Be able to get to the venue which is based in Southampton

•Be able to commitment every fortnight

•Have knowledge and experience of sewing

•Be computer literate and have a good standard of spoken and written English

•Be willing to have an enhanced DBS check

•Have knowledge and understanding of human trafficking issues or willingness to learn

•Have knowledge and understanding of mental health conditions or willingness to learn

•Have an understanding of the importance of professional boundaries in the role

•Have the ability to maintain confidentiality

For full details and how to apply please visit our website and complete an application form.

Come join our volunteering team to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q3 by Best Companies as the 6th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal  system to seek justice and to secure convictions against their perpetrators.

We know that wellbeing is hugely important for our service users therefore, we are looking for volunteers who can deliver ad-hoc sessions in wellbeing such as yoga, pilates, meditation, facials, arts & crafts etc. This would suit someone who wants to gain volunteer experience in this sector but is unable to commit to something on a more regular basis.

Tasks will include:

•Delivering wellbeing activities for service user participation.

•Helping service users to engage within a group setting.

•To offer a safe and comfortable experience for all service users, showing awareness of service users’ varying physical and mental well-being needs.

You must have relevant qualifications and experience in activities that you will be delivering, such as yoga, facials etc.

Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

This role requires maturity, and an ability to engage with female adults in a trauma informed way, while working alongside staff members to deliver the activities in line with agreed procedures and systems.

Volunteers need to:

•Be at least 18 years old

•Be female as this role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010

•Be able to get to the venue which is based in Hillingdon.

•Be computer literate and have a good standard of spoken and written English

•Be willing to have an enhanced DBS check

•Have knowledge and understanding of human trafficking issues or willingness to learn

•Have knowledge and understanding of mental health conditions or willingness to learn

•Have an understanding of the importance of professional boundaries in the role

•Have the ability to maintain confidentiality

For full details and how to apply please visit our website and complete an application form.

Come join our volunteering team to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q3 by Best Companies as the 6th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal  system to seek justice and to secure convictions against their perpetrators.

We are looking for an Activities Volunteer to help deliver recreational activities to our service users, tasks will include:

•Welcoming visitors and service users to the hub, helping them sign in, directing them to the hub space, helping service users to engage within a group setting, helping with any activity sessions that take place on or off the premises.

     •Physical sporting activities such as football, cricket, rugby, group cycling etc.

     •Playing board games, creative – arts, music, photography.

     •Consulting clients to gain their feedback about what sessions they would like to participate in.

      •Helping clients to engage within a group setting.

You will offer a safe and comfortable experience for all clients, showing awareness of clients varying physical and mental well-being needs.

Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

This role requires maturity, and an ability to engage with male adults in a trauma informed way, while working alongside staff members to deliver the service in line with agreed procedures and systems.

Volunteers need to:

•Be at least 18 years old

•Be able to get to the venue based in Manchester

•Be able to commit to every fortnight

•Be computer literate and have a good standard of spoken and written English

•Be willing to have an enhanced DBS check

•Have knowledge and understanding of human trafficking issues or willingness to learn

•Have knowledge of mental health issues and the challenges faced or a willingness to learn

•Have an understanding of the importance of professional boundaries in the role

To apply please visit our website and complete an application form.

Volunteer with Rahab and be part of transforming women’s lives 

Do you have a desire to help vulnerable women grow into a life in which they feel safe, free, whole and capable? 

At Rahab we work towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed, supporting those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive environment as they explore ways to self-determine their onward journey.

We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab volunteer, you will gain valuable and unique insight into not only our work but also some of the wider factors that contribute to the exploitation and abuse of women in and across London. But most importantly you will play a part in the transformation we work towards in the lives of individual women.  Find out more about us and our work on our website

Your contribution 

We are looking for Volunteers for a range of activities including befriending, pastoral care, outreach, teaching ESL, casework, admin and counselling. It’s an exciting time to join our team as we are implementing steps to expand our work to support more women.

We need volunteers who are willing to help, with a caring approach and sensitivity to the challenges involved in this work. All volunteers will receive training. Volunteer Counsellors must be qualified to a minimum of Level 5 Diploma or Degree level and be a member of the ACC, BACP or UKCP, and will receive supervision.

Please note that commencement of volunteer activities is dependent on placement and necessary onboarding for specific roles. 

Time committment will vary for each placement, dependent on requirements, but generally this would be between 5 to 10 hours per month.

How to apply 

We are also happy to have an informal chat if you are interested and would like to know more about the range of our activities and how best you can be involved as a volunteer. Please be in touch with us and we can answer your questions or arrange to speak. 

English Conversation Club Volunteer 

Role Summary:  

We are looking for volunteers to facilitate our new English Conversation Club working in partnership with SAVTE (Sheffield Association for the Voluntary Teaching of English). The Conversation Club will support clients to enhance their English language skills and to understand how to respond to real life situations. Clients who are learning English as a second language will access the Conversation Club to learn and practice words and phrases that will benefit them in their daily lives. Each week you will prepare a relevant topic to discuss with clients. The topics will range from typical daily conversations to more specific housing related interactions.

Our expert partners SAVTE run various Conversation Clubs across the city. SAVTE will provide ongoing training for the role with access to a conversation group volunteers network and insightful events to meet with other peers. Shelter will facilitate the Conversation Club and manage the volunteer roles. This is a great opportunity to work alongside two forward-thinking Charities who are looking at innovative ways to improve people’s lives.

Volunteers must be passionate about helping others to make positive and meaningful changes in their lives. This role is perfect for individuals who have a passion for upskilling others, enjoy facilitating learning in an interactive and enriching environment, and can organise resources that offer purposeful conversation topics for clients.

Suggested Involvement: 2 hrs per week (30 mins preps, 1hr 30 mins session) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9-5. 

Location: Shelter Hub

Supervised by: Volunteer Coordinator 

Why volunteer with Shelter? 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. 

The Conversation Club is a new offer Shelter is delivering in partnership with SATVE. Shelter is aware that people with English as a second language have greater barriers to accessing help, support and acting on their rights. The Conversation Club aims to empower individuals to break down barriers they are facing and tackle discrimination within the housing system. The opportunity will also offer clients the chance to expand their understanding of the English Language and help them integrate into their communities, increase their employment prospects, and have other beneficial factors such as parents supporting children with their homework. This is a fantastic opportunity to offer individuals support to make transformative steps in their lives and join an exciting new initiative.

Main Tasks 

• Initiate and facilitate a weekly Conversation Group with suitable topical discussions, ensuring participants involvement. 

• Willing and able to work with participants from diverse cultures and background  

• Manage or facilitate conversations in a group and provide positive guidance and encouragement.

• Refer any safeguarding issues or concerns to Shelter and SAVTE.

• Collect participants feedback and own comments and suggestions to improve sessions. 

• Working with other volunteers to deliver sessions and ideas and resources and best practice. 

Skills and Abilities required:  

• Enthusiasm to support people to learn and empower them to improve their lives. 

• Ability to facilitate discussion and involve the whole group in the conversations. 

• An organised individual who will prepare the conversation topics on a weekly basis. 

• Patience in communicating with individuals who speak English as a second language. 

• Be friendly, welcoming, respectful, and have a positive attitude.

• Capacity to clearly relay information to others and communicate topics effectively.

• Willing to work with other people sharing ideas to enable the groups continued learning.

• Willingness to work with SAVTE to increase your knowledge and learn from other established conversation group volunteers. 

Learning & Development 

To enable you to take part in this opportunity Shelter will: 

• Provide you with a Volunteer Handbook 

• Provide a local induction into your role 

• Provide access to eLearning including Equality & Diversity, Health & Safety, Data Protection, Environmental Awareness and Safeguarding 

• Provide access to our other training appropriate to your role 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness 

• Gain valuable work experience and enhance your CV 

• Be part of a great team 

• Build your confidence and develop transferable skills 

This volunteer role involves being available for a mix of weekly drop-in IT sessions in which you will provide ‘floating support’ as well as pre-arranged one-to-one sessions in order to help clients complete more specific tasks relevant to them.

Digital Inclusion provides a crucial resource, helping people to take positive steps to improve their lives, by overcoming digital exclusion, accessing learning and securing work. In an average session, clients undertake independent learning and tasks, such as; completing searches on the internet, formatting documents and using email, paying bills, filling in forms etc

Increasingly, clients are asking for help with social media platforms, such as; logging into Facebook account, creating a LinkedIn profile or Instagram account to promote their business, or help with blogging.

How does this role make a difference?

All of life’s activities - including job seeking, accessing and managing benefits and housing - take place online.  Clients without IT skills are hugely disadvantaged.  This role provides clients with support, helping them to overcome initial fears or learning barriers.  With increasing confidence, they will be able to access the internet independently.

Who will you be helping?

Users are adults from diverse backgrounds and can range from those who are complete computer beginners, learning the basics of IT, to those needing access to the resource for learning, job search or managing household finances. The service helps clients seeking to address digital skills gaps and improve their confidence in order to access the internet.

What will you be doing?

• Meeting clients and carrying out weekly, one-to-one coaching sessions
• For the remaining time, offering ‘floating support’ to other clients, such as completing searches on the internet, formatting documents and using email

· Helping new clients to complete an IT Initial Basic Skills Assessment

What are we looking for?

• Although advanced technical skills are not required, a good understanding of MS Office (Word and Excel mostly) and a breadth of experience in using the internet are essential in order to coach and help vulnerable clients develop their skills.

• The confidence and willingness to work closely with clients and actively approach them where required. 

· You have some experience assisting or coaching others.

· You are patient, a good listener and have the ability to motivate others.

· You are available for a period of at least six months to give you time to develop a rapport and fulfil learning objectives with the clients.

What is the time commitment?

We are looking to have open access sessions for clients twice a week, days will depend on your availability.  one-to-one sessions can be arranged to fit with these days.

We are asking for a 6 months commitment to enable you to build trusting relationships with clients and develop in your role.  Volunteers find this goes very quickly! 

How will you be supported?

· There is ongoing support by the Learning and Employment Manager.

· Free access to a range of e-learning modules on the Centre’s online e-learning platform

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel, and also lunch if volunteering a full day.

What is the recruitment procedure?

Application form> Informal interview> Ideally two reference checks> DBS check> Trial period