About Teenage Helpline
Teenage Helpline is an online mentoring service run by young people to be used by young people. The aims of Teenage Helpline are to provide the first stepping-stone for young people who may need to get professional support, but do not feel comfortable seeking this support for themselves. Not only this, but we also provide mentoring for young people who do not need professional support, but who need a little extra attention and support to help them cope with other personal issues.
About the role:
This is a fantastic opportunity for an enthusiastic and proactive individual to join our People Team here at Teenage Helpline. Whilst previous experience in HR is not an essential, this role would suit someone who is looking to enter the world of HR.
You will be the first point of contact for all of our new Volunteers, as you make job offers and onboard new Volunteers into the Teenage Helpline family. You will also provide a Helpdesk service for existing Volunteers and their HR related queries.
- Excellent communication and customer service skills
- Good skills in IT and proficient use of Microsoft Applications
- Ability to manage and prioritise own workload
- Able to work effectively within a team and independently
- Attention to detail