City of London, London, Greater London



About the organisation

The Akshaya Patra Foundation focuses on addressing the right to education, malnutrition and poverty with the belief that no child should b... Read more

Job Description

Donor Care Assistant

The Role:

Our donors are valuable to our charity and our work; hence we want to ensure we are sharing our thanks of gratitude with them. As a Donor Care Assistant, you will be supporting the Akshaya Patra UK team with our 2018 donor care objectives through communications, research, emails, donor enquiries and donor engagement.

The role is required to be undertaken at our head office in London near Liverpool Street Station. Ideally it is suitable for a candidate looking to get involved in the charitable sector for 2-3 months on a part-time flexible basis. Commitment is negotiable - 1 or 2 days a week.

Main Duties & Responsibilities: 

  • Send out thank you emails to our supporters and fundraisers
  • Address donor enquires
  • Research creative communications for donor care and management
  • Support the team with engaging our supporters for events and fundraising challenges

Person specification (essential): 

  • Excellent written communication and interpersonal skills
  • Experience writing for a variety of audiences
  • Excellent attention to detail.
  • Ability to work under your own initiative
  • Ability to manage own time and workload
  • Excellent Microsoft Office skills including Word, Outlook and Excel
  • Enthusiastic and interested in the work of The Akshaya Patra Foundation UK

Skills and Experiences to develop:

  • Communication skills to address and cultivate donors
  • Copy writing skills for drafting and sending out donor letters and emails
  • Research skills to gather information and content for the team to source from
  • Insight to Salesforce database through which information and data will be entered and exported
  • Creativity to implement your ideas and content writing skills 

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