The Coroners’ Courts Support Service (CCSS) is a Registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an Inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at the Coroner’s Court. Our volunteers at court also provide help and assistance to the Coroner’s Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9.00 am – 5.00 pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with the people they support. The ability to work well as part of a team, as well as on their own initiative, and possess a caring and supportive attitude are important.
We require a minimum commitment of one day a fortnight for a minimum of 12 months, but would prefer volunteers to remain beyond this period. However, potential volunteers need to be available more frequently than this during the induction process for training and to attend observation days at court. New volunteers will initially work with and be supported by experienced volunteers at court, as well as receive the support of the CCSS Coordinator.
On successful completion of an initial interview, new volunteers must be available to attend the court to observe a number and variety of different types of Inquests in order to become familiar with the court environment and court processes. Observation days are helpful in assisting new volunteers with the role of the volunteer at court, and more importantly, an opportunity to understand the impact of the hearing on families and witnesses invited to attend.
Due to the nature of the role and having to sit in court for extended periods of time, this role may not be suited to those less mobile.
Exeter Coroner's Court is situated at County Hall, Topsham Rd, Exeter EX2 4QD