E1, London

Voluntary

About the organisation

With Fairtrade you have the power to change the world every day. With simple shopping choices you can get farmers a better deal. And that ... Read more

Job Description

The Fairtrade Foundation is a passionate and ambitious development organisation committed to tackling poverty and injustice through trade. We are best known as the independent, not-for-profit body behind the FAIRTRADE Mark, a product label assuring consumers that their purchase helps disadvantaged farmers and workers in developing countries secure a better deal. The FAIRTRADE Mark is the best known and most trusted ethical mark amongst UK consumers.

The Fairtrade Campaigns team

We co-ordinate a network of grassroots campaigners across the UK made up of community groups, schools and universities as well as individual supporters. We also raise money for the Foundation’s work through community fundraising and individual giving. Each of our sub-teams focuses on a specific audience; Education (schools and universities), Communities (Fairtrade towns and faith groups) and Supporters (individuals). The aim is to increase availability of Fairtrade products and raise awareness of Fairtrade across the community. The grassroots Fairtrade movement has built a strong understanding of Fairtrade across the UK and inspired other countries to start similar national Fairtrade campaigns. 

In this role, you will be working with our Education team supporting with the facilitation of the awards schemes for both schools and universities and wider engagement with those audiences.

Commitment:  Ideally you would volunteer for 2-3 days per week in our London office for at least 6 months.

This arrangement is not intended to be legally binding or to create a contract.

Role description:

Fairtrade Education Campaigns volunteers play a vital role in supporting this dynamic and diverse movement and volunteering is a great opportunity to learn more about grassroots campaigning while gaining practical experience in report writing, customer service and working in a fast-moving office environment.

Other projects including research, data processing, social media, and attending events will also arise, and can be agreed with the Campaigns Coordinator, depending on your interests and the skill sets you wish to develop.

It would suit a student, graduate or any individual with a passion for global justice and an interest in supporting communities across the UK in taking action. Previous volunteers have gone on to work for other NGOs, in the UK & overseas, self-employment, further study, and a variety of other sectors including Fairtrade organisations.

Tasks include:

  • Assessing applications and renewal applications from Universities and Schools against the goals set by the Fairtrade Foundation
  • Writing feedback reports based on application forms, detailing recommendations for improvement and/or the extent to which each goal has been achieved (supervised by the Campaigns Coordinator)
  • Drafting letters and corresponding with applicants to inform them of the Foundation’s decisions
  • Assisting and answering enquiries via phone and email from prospective/current campaigners regarding applications
  • Writing copy for the website, to share best practice and campaign success of Universities and Schools through a ‘Case Studies’ online library
  • Analysing data trends and reporting on schools activity through use of the Salesforce CRM database
  • Assisting with other research and creative projects relating to the Fairtrade Campaigns movement
  • Possibility to attend national and local campaign events
  • Regularly assisting in Supporter Service functions such as managing the main email inbox for the Fairtrade Foundation, ensuring emails are responded to promptly.
  • Assisting in managing the promotional resources and merchandise created for Fairtrade Fortnight, for example, through processing materials orders for events.

Skills required:

  • Excellent organisational skills, ability to take the initiative 
  • Excellent communication skills (written and oral)
  • Good IT skills: Primarily Microsoft Office package, though training will be given for more advanced features and programmes as required.
  • Self-motivated and pro-active approach to work, within a team setting
  • Experience of/ interest in campaigns and/or community organisations an advantage

What will you have learned / achieved by the end of this assignment?

  • Experience of working in a fast-growing, successful development organisation
  • Advanced office, administration, database and campaigner support experience
  • An understanding of the international Fairtrade system, and particularly the role of the UK movement.
  • Understanding of grassroots, cross-community, campaign activities
  • Specific skills development such as web management, copy writing, events support as determined by you
  • Contribution to specific projects and campaigns, like the 25th celebration and Fairtrade Fortnight
  •  A volunteering reference on request