Job description

The National Association for People Abused in Childhood (NAPAC) is the UK’s leading national charity offering support to adult survivors of all types of childhood abuse,including physical, sexual, emotional abuse and neglect.

We provide emotional support to survivors and signposting to other organisations where appropriate. No previous experience necessary as full training will be provided, but good listening skills, empathy, a non-judgemental attitude and a passion to help adult survivors, are all requirements for the role. 

We offer a model of live supervision to ensure the safety and wellbeing of all of our volunteers. This is part of what makes NAPAC so special - you will be part of a warm, encouraging, empathetic team who will support you wholeheartedly.

This is a great opportunity to do something worthwhile, and to develop your skills and experience at the same time. One in seven callers to our national support line are telling someone for the first time about the abuse they suffered, so you can make a real difference to someone's life! Each and every call is different, so you will need to be prepared to listen without judging. 

All that we ask is that volunteers commit to one 4 hour shift a week. If you think that you have the skills required, and you have a passion for helping adult survivors then please get in touch! Travel expenses will be reimbursed upon completion of training. 



Posted on: 15 July 2019
Closed date: 13 October 2019
Job ref: Support Line Volunteer
Tags: Social Care/Development, Support Worker