Training Volunteer Roles in North East
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Project Support Officer - Youth Mix Mentor Programme
ROLE SUMMARY
We are looking for a Project Support Officer to join our team supporting our exciting new mentor programme. This role will be reporting to the Programme Manager but will also work closely with the HR Manager as well as other key project people.
This volunteer will be our key contact for our Youth Mix Mentors. They will provide regular communication between Youth Mix and mentors, such as induction emails and meetings to confirm expectations as a mentor, monitoring the completion of mandatory training, updating them on progress of the project, updates on assigning a mentee and supporting their needs as required.
ROLE TITLE:
Project Support Officer
HOURS:
Up to 6 hours a week
COMMITMENT PERIOD:
Minimum of 6 month, up to 18 months
RESPONSIBLE TO:
Programme Manager / HR Manager
LOCATION:
Remote with in person meetings in London
CLOSING DATE: 12th April 2024
Key duties will include the following:
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Work with the HR Manager to complete the onboarding of mentors.
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Work with the team to ensure timely allocation of mentee to mentor.
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Work with the team to actively resolve any issues that prevent mentors from performing their duties.
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Ensure mentors complete mandatory training. Check on progress, assign the right courses, collect and store certificates, updating the tracker and ensure timely reimbursements as necessary.
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Keep up to date with any changes required to training courses and/or processes to ensure they are relevant. Suggest updates and improvements to mentor documentation as required.
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Obtain feedback from mentors to improve the Mentoring Programme as appropriate.
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Support the charity (from a mentor lens) as required by the Programme Manager/HR Manager and CEO to achieve the objectives of the project.
How to apply
Email us your CV with the reference PSO0224. We will then send you a short application form for you to complete and email back to us. Once your application has been reviewed and if you are successful we will contact you to arrange a telephone interview.
We will then send you a short application form for you to complete and email back to us. Once your application has been reviewed and if you are successful we will contact you to arrange a telephone interview.
PLEASE NOTE: Due to the high number of applications we are expecting to receive for this role, we are not able to respond individually to candidates concerning their applications.Therefore, if after the application stage of the process, if you do not hear from us 4 weeks from the date of submitting your application, please consider your application unsuccessful on this occasion.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an unpaid and voluntary role.
• Working arrangements: work-from-home
• Hours: 20 hours per week
• Application process: Interested candidates should submit their CV and a one-page cover letter detailing their relevant experience and how they would contribute to the shared role. Only shortlisted candidates will be contacted for an interview.
About Exam Star Learner
Exam Star Learner is an educational charity. We are on a mission to address the lack of access to personalised learning support for underprivileged youth. We aim to deliver personalised and affordable tutorials in Maths, English, Science, and French to underachieving and disadvantaged children and young people. We are dedicated to narrowing the attainment gap, boosting confidence, and raising aspirations of 5-18year-olds. We believe that no child should be left behind in the Southwark community due to financial constraints.
Education is unfair
A growing number of parents and guardians are paying for children as young as four to receive additional tuition. Research show that unlike their well-off peers, many children from lower income families are unable to afford the cost of private tuition which averages £25 per hour in London. This exacerbates education inequalities and contributes to widening the attainment gap.
Exam Star Learner Levelling the Playing Field
Unlike other tuition organisations, Exam Star Learner’s private tuition is genuinely affordable and personalised. Compassion, equality, and independence are among our core values.
We want to inspire our students and help them gain confidence and self-esteem so that they can maximise their potential and achieve greater success in school and in the workplace. We pair children and young people with tutors, and they learn in weekly personalised online tutorials which cater to their specific learning needs. We are currently in partnership with Southwark Council and the DofE.
About the opportunity
We are on the lookout for ten motivated Volunteer Recruitment Officers to join our team. This is an unpaid and voluntary role. In this shared role, each officer will work closely together to develop and implement a comprehensive plan to recruit volunteer tutors. The goal is to recruit and retain a pool of at least 200 retired teachers who can dedicate 4 hours to one-on-one and small group tutoring in English, Maths, Science, and/or French for children and young people aged 5-18. These tutorials will be conducted both in person (in Southwark schools) and online. The professionals will be responsible for recruiting, training, supporting, and retaining volunteer tutors to help reduce the education gap and raise the aspirations of underprivileged children and young people.
Detailed Tasks:
1. Volunteer Tutor Recruitment Strategy Document (Candidates 1 & 2):
Candidate 1: Strategy Development
· Collaborate with the charity Director to write a robust volunteer tutor recruitment strategy document.
· Discuss and refine the strategy document with Candidate 2.
Candidate 2: Recruitment Process
· Execute the recruitment strategy developed by Candidate 1.
· Manage all stages of the recruitment process for volunteer tutors, including advertising, screening, interviewing, and onboarding.
2. Training and Development (Candidates 3 & 4):
Candidate 3: Training Design
· Design a training programme for volunteer tutors.
· Collaborate with Candidate 4 to align the training programme with the recruitment strategy and volunteer management system.
Candidate 4: Training Delivery & Development
· Deliver the training programme designed by Candidate 3.
· Develop a system to track volunteer progress and collect feedback on the training programme.
3. Volunteer Management (Candidates 5 & 6):
Candidate 5: Volunteer Support
· Establish effective processes for volunteer management.
· Offer guidance and support to volunteer tutors, addressing any questions or issues that arise.
Candidate 6: Coordination & Updating Systems
· Track and record tutorial attendance and ensure that both students and volunteer tutors attend the sessions.
· Liaise with parents/guardians, school teachers and volunteer tutors as and when required to facilitate tutorials (i.e. provide support around rescheduling missed tutorials, tutorial scheduling issues, payment queries, refunds, lateness, re-sharing video conferencing links, sending reminders about tutorial sessions etc)
· Regularly review and update the volunteer management database to ensure efficiency and effectiveness.
4. Retention Strategies, Monitoring, Evaluation, and Marketing (Candidates 7 & 8):
Candidate 7: Retention Strategies & Monitoring
· Write a strategy document to encourage volunteers to remain engaged.
· Monitor the quality of tutorials by gathering feedback success stories from students, parents, and school teachers after each session.
Candidate 8: Evaluation & Marketing
· Establish methods to monitor and assess the effectiveness of the volunteer recruitment and retention strategies.
· Collect feedback and success stories from volunteer tutors to share on social media for marketing purposes.
5. Administrative Support and Tutorial Scheduling (Candidates 9 & 10):
Candidate 9: Administrative Support
· Liaise with the team and rovide administrative support as and when necessary, including advertising, screening, interviewing, and onboarding of volunteer tutors, coordinating tutorials and tracking tutorial attendance, record-keeping, scheduling, and documentation etc
Candidate 10: Manage Tutorial scheduling, Update and Manage Tutors and Students Records
· Update and Manage Tutors profiles on our website (ensure all available tutors are accurately listed)
· Update and Manage Students Records to help us monitor number of tutorials delivered.
· Provide information and guidance to parents/guardians and school teachers regarding booking tutorials
(i.e handle communications and queries regarding scheduling tutorial sessions through our website, provide information and guidance around booking tutorials)
Volunteer Tutor Recruitment Timeline
The recruitment process for volunteer tutors will commence immediately upon the start of the shared role. The goal is to recruit a pool of at least 200 retired teachers within a timeframe of 6 months. However, the timeline may be subject to adjustments based on the availability and suitability of volunteer tutors.
Work Schedule
This is an unpaid and voluntary role. Each candidate should not work more than 20 hours per week, but there is flexibility to accommodate the needs and schedules of team members.
Qualifications
· Relevant experience in volunteer recruitment or a similar role.
· Excellent communication and interpersonal skills.
· Ability to work well as part of a team and independently.
· Experience in training and development is beneficial. Familiarity with the charity sector, particularly in education, is advantageous.
The client requests no contact from agencies or media sales.