Bristol, South West



Job Description


Age UK Bristol is a forward thinking organisation, specialising in older people's issues.  It is committed to working with and for older people in Bristol to provide relevant information and services, enabling them to maintain their independence and quality of life.

Our aims are to:

  • Reduce isolation

  • Promote independence

  • Challenge discrimination

  • Increase effective partnership working

The volunteer receptionist role involves:

  • Welcoming clients and visitors into Age UK Bristol

  • Informing staff when appointments arrive.

  • Answering the phone and passing messages to members of staff or volunteers.

  • Signposting clients to other services were appropriate

  • Booking foot care appointments on Excel for service users and technicians

  • Sorting incoming post

  • Keeping reception clear and supporting staff to keep waiting times to a minimum

The qualities and skilled required for this role are:

  • Excellent communication and listening skills

  • IT literacy with a knowledge of Microsoft Word, Excel and Outlook

  • To be friendly and approachable

  • To be able to work as part of a team

  • To have an understanding of the needs of older people

  • To have an understanding of the barriers older people may face

  • Punctuality and reliability


We offer induction training and other relevant training opportunities to enable you to fulfil this volunteer role.

Suggested Hours

We are looking for volunteer receptionists to cover our morning sessions from 9.30am – 1.30pm, Mondays –Thursdays for up to 2 sessions per week.


Volunteer receptionists will be based at our main city centre office at Canningford House 38 Victoria Street Bristol BS1 6BY.


Age UK Bristol will pay all reasonable travel expenses excluding parking costs.

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