Age UK Bristol is a forward thinking organisation, specialising in older people's issues. It is committed to working with and for older people in Bristol to provide relevant information and services, enabling them to maintain their independence and quality of life.
Our aims are to:
Increase effective partnership working
The volunteer receptionist role involves:
Welcoming clients and visitors into Age UK Bristol
Informing staff when appointments arrive.
Answering the phone and passing messages to members of staff or volunteers.
Signposting clients to other services were appropriate
Booking foot care appointments on Excel for service users and technicians
Sorting incoming post
Keeping reception clear and supporting staff to keep waiting times to a minimum
The qualities and skilled required for this role are:
Excellent communication and listening skills
IT literacy with a knowledge of Microsoft Word, Excel and Outlook
To be friendly and approachable
To be able to work as part of a team
To have an understanding of the needs of older people
To have an understanding of the barriers older people may face
Punctuality and reliability
We offer induction training and other relevant training opportunities to enable you to fulfil this volunteer role.
We are looking for volunteer receptionists to cover our morning sessions from 9.30am – 1.30pm, Mondays –Thursdays for up to 2 sessions per week.
Volunteer receptionists will be based at our main city centre office at Canningford House 38 Victoria Street Bristol BS1 6BY.
Age UK Bristol will pay all reasonable travel expenses excluding parking costs.