Volunteer Service Manager Jobs in London, Greater London
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £34,550 per annum
Hours: 35 hours per week
Closing date: 9 April 2024 at 10.00am
Interview date: 17 April 2024 over video
This is a permanent role.
Who we are looking for
Volunteering is a growing area at JDRF with huge potential to connect with people who want to give their time to support the work we do by sharing their lived experience, their enthusiasm or their core skills. To do this we are looking for a passionate, organised and collaborative person to manage our centralised volunteer department.
You will work with teams across JDRF to recruit, retain and steward our amazing volunteers as they support the work JDRF delivers for people living with type 1 diabetes. Promoting the benefits of working with volunteers and ensuring that all teams within JDRF consider the impact volunteers can bring to our work.
You will lead on our volunteer programmes, the Insight and Experience Panel and Youth Ambassadors Programme. Ensuring volunteers receive excellent stewardship alongside delivering to the needs of JDRF. Reviewing and evaluating the programmes alongside agreed KPI’s alongside the administration of these programmes.
You will ensure there is a portfolio of volunteer opportunities that support organisational need and match volunteer motivations and that we review and evaluate the success of opportunities available.
As the first point of contact for volunteer queries, you must be a confident communicator both verbally and in writing. You should be as happy to pick up the phone as you are to write out an email and be able to judge what type of communication works best in different instances.
You will also be responsible for ensuring that all information relating to volunteering is recorded on our database. And that the data is used to help support decisions made within the department.
Above all we’re looking for someone who can get excited about volunteering and champion the benefits of getting involved.
Experience required
You’ll have previous experience of:
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Recruiting, retaining and stewarding volunteers
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Administration, data entry, record keeping, correspondence across different audience
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Recording and analysing data
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join an award-winning charity and passionate team dedicated to ensuring the country’s most vulnerable young people are defined by their talent and never their circumstances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.
We are looking for a Volunteer Recruitment Manager with a solid knowledge of Ealing and West London more generally, to focus on recruiting mentors both out in the community and through forming pioneering partnerships with key public and private sector organisations. You will work closely with our Volunteer Recruitment Managers in Hertfordshire and Surrey and provide ongoing support for each and every one of our mentors, establishing a deeply personal service that inspires every volunteer and organisation to feel a hugely valued part of the MCR family and cause.
Key responsibilities:
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Recruit high-quality volunteer mentors to reach the required targets both through engagement in the community and with organisations
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Communicate the charity's purpose and need, developing purposeful relationships with prospective mentors and organisations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
Recruiting volunteer mentors from West London for schools in these areas, applicants with a strong local knowledge will be at a tremendous advantage. Ideally this role would be full time but we will consider part time 3-4 days a week.
The client requests no contact from agencies or media sales.
This is a great opportunity for someone with a passion for volunteering and working with older people to join a well established charity that has volunteers and volunteer involvement at the heart of our service delivery. Link Age Southwark is a local charity based in the London borough of Southwark. Our vision is for friendly local communities where older people thrive. We offer a range of services to older people and those living with a diagnosis of dementia and volunteers play a significant role in supporting our offer to older people. Our services include: volunteer befriending, social, exercise and activity groups, large social events as well as dementia specialist services. We are looking for someone dynamic and enthusiastic to join our Volunteering and Events team and help us achieve our vision. Your role will be focused on the recruitment, management and support of volunteers. We currently have over 350 volunteers who fulfil a range of roles. Link Age Southwark has previously been awarded the Queens Award for Volunteer Services and holds the Investing in Volunteers kitemark for volunteer involvement.
Please submit a CV and covering letter. In your cover letter please let us know why you are interested in this role with Link Age Southwark. The more you put in your letter the better sense we can get of your interest which helps with shortlisting. We would prefer it if you didn't use AI to write your letter but if you do then please do try to have your tone of voice in the letter as that is how people stand out from the crowd. Please also look at where you live in London compared to where we are - East Dulwich in Southwark - as you will need to be in the office two days per week. Interviews for this role will take place on the 24th April 2024 at our office.
One of the UK’s biggest charities, the Canal & River Trust looks after, and brings to life, 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions every day.
We are looking for a Volunteering Leader to be based with our London South East Operations Team (E14 9ST)
Our Volunteer Leaders:
- plan and deliver a wide range of volunteer activities and events, assist operational teams in their task management of volunteering activities and liaise with volunteers, volunteer groups and supervisors.
- deliver day-to-day works in Operations & Environment, such as general maintenance & repair work. This will include operating waterway control structures (further training will be provided) and tow path repair/cleaning.
You will be required to work an annualised hour’s system which includes working a rota system including some statutory holidays, weekends and an 'on call' system.
It's a diverse and rewarding role through which you can make a real difference on our waterways and within our communities by collaborating with colleagues, stakeholders and volunteers to bring volunteering efforts to life.
Occasionally you may also be required to work in other areas of the region to support delivery of London & South East operations team projects.
Location and coverage
Reporting to the base in Docklands.
Occasionally you may also be required to work in other areas of the South East.
Knowledge, Skills/Qualifications & Experience
Your first 6 months in role:
- Help to identify the tasks where volunteers could help the team. Work with the team to understand the roles.
- Review the skills required against our existing volunteers and look to recruit new volunteers.
- Help to embed the volunteers within the team, train and assist the Task Managers to manage volunteers.
- Identify the skills and role for a Lead Volunteer and help to recruit, train and embed a Lead Volunteer(s) within the team.
- Induct and lead the volunteers and help to develop the volunteer role within the team.
Key accountabilities:
- Provide support to the Asset Management Team in the recruitment and selection of Volunteers.
- Support and advice the Task Manager in the management of volunteers.
- Liaise with the wider volunteering team within the Regions to understand the skills of available within the existing volunteer population and how this could assist the Asset Management Team.
- Liaison with volunteers and volunteer groups to understand their current capabilities and aspirations. Match these skills to the volunteering opportunities within Asset Management and advice on how to best meet the objectives of both parties.
- Assist in the preparation of the volunteer requirements for the Asset Management Team.
- Assist in the development of lead volunteers for the team.
- Management of volunteers in the delivery of works to ensure they are completed safely and to the correct quality, whilst maintaining volunteer satisfaction.
- Co-ordination of staff, vehicles and equipment for the efficient delivery of volunteer works.
- Co-ordination of training for volunteers to maintain and improve skills levels necessary to carry out works with Asset Management.
- Promotion of a strong safety culture to ensure all works are completed with safety as a priority thereby ensuring the wellbeing of staff, volunteers and customers.
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Knowledge, Experience & Skills
It is essential that our new team members can settle in and enjoy the varied work we perform, so you really must love physical outdoor work all year around, and have a genuine appreciation for respecting the needs of nature, environment and our millions of waterway visitors. Our waterways are not just for short visits by day users or holidaymakers, thousands of community members live on our boats all year and you will be playing a role in caring for their home, their space.
It is also essential that you are comfortable dealing with the public, and can respond to the unexpected with thought, care, respect and a positive practical approach. Knowledge of the Trust’s volunteer management system and process is preferable.
You might have practical skills and many years of working experience to offer, or you may just be starting out in your career and looking for a role which calls on your practical nature. You don't need to be an expert in any field, but you will be able to demonstrate that you hold the values and behaviours that ensure our customers and visitors know we care.
Technical:
- NVQ Level 3 or BTEC Level 3 in an appropriate subject or equivalent previous experience, desirable.
- Basic literacy and numeracy skills
- Proven experience of working with and leading volunteers.
- Proven experience of delivering works to time, specification and budget.
- Some experience in customer service.
- Basic IT skills - comfortable with modern handheld mobile devices for making calls, inputting information, and use of mobile applications etc.
- Valid UK driving licence is essential.
General:
- Good communicator and have excellent customer service awareness.
- You will demonstrate great care in the quality and standard of your work.
- You will be a good communicator and have excellent customer service awareness - you will be the face of the Canal & River Trust on our waterways and will handle all communication with respect.
- Experience working in a relevant environment - paid work or as a volunteer (outdoors related, environmental related, customer service etc).
- Can work alone on occasions, however thrives as part of a team to deliver a common goal.
It is important that you really love to work with others and get things done through others to succeed in this role. Building and maintaining strong professional relationships is also important and an ability to adapt to diverse approaches and needs of those we work - colleagues and volunteers alike.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Improving social mobility is a team effort and we work in partnership with UK plc including Barclays LifeSkills, KPMG, M&G plc, Mace and the NHS to spark interest and engage young people from underserved communities to think big about their futures.
- Could you be our new Programme Manager, ready for the next step in your career?
- Can you imagine yourself managing several high-profile employability campaigns with some of the UK's best known businesses?
If you share our values of ambition, inquistiveness and equity and inclusion, and want to work in a team that supports 50,000+ young people build their skills and confidence every year... read on...
What you will be doing in this role
You’ll be a brilliant project manager, putting building relationships at the heart of your work. You like be organised and enjoy working in partnership with a variety of people and implementing practical solutions to meet your goals.
You could be supporting some of our longest running and successful partnerships helping young people discover exciting opportunities across industries such as healthcare, technology, construction and the financial services.
You can balance competing priorities and deadlines to keep projects moving towards their goals and are comfortable making decisions after gathering insight and information from colleagues and partners.
Key areas of responsiblity
- Multiple projects management
- Team management for programme delivery
- Systems and administrative processes for operational delivery
- Building exceptional relationships
- Evaluation and reporting
You will bring the following experiences:
- Track record of managing multiple projects with a variety of stakeholders from the public and commercial sector
- Direct line management of staff
- Track record of achieving targets and objectives
- Use of IT, data, and systems to operate efficient programmes, evaluate and measure their success
- Monitoring and evaluation of outcomes to assess impact
- Budget and resource monitoring
- Understanding of and interest in educational programmes
You will have the following skills:
- Excellent written communications and speaking and listening skills
- Confident using MS packages including Teams, PowerPoint, Forms, Excel and Word and comfortable using technology to enhance our activities.
- Planning and organisation
- Problem-solving
- Decision-making
Salary: £35,000
Annual leave: 28 days + Bank Holidays
Hours: Full time, 37.5 hours pw (part-time hours min 22.5 pw)
Contract: Permanent
Place of work: Hybrid
You do not need to live in London for this role. You will be working from home (IT equipment provided), with 2-3 individual days per month on average in London for team together days in a co-working space (please consider this as a commutable distance as these are considered commuting days.
We are interested in hearing from candidates who are seeking part-time working. Please note this in your application.
You can submit a covering letter with your CV.
For our safer recruitment processes, CVs must cover all work history since leaving education - please provide a note outlining any gaps in employment.
While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. We will check applications for use of AI generated text.
Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.
As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.
You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.
You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.
You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.
Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.
As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
About Us
Volunteer Centre Tower Hamlets (VCTH) is a small charity, established in 2008. Our mission is to increase the quality, quantity and impact of volunteering in Tower Hamlets. We work with one of the youngest, most diverse populations in the country. We broker residents into inspiring volunteer roles. We train and advise charitable organisations on running inclusive, high quality volunteering programmes, and we advertise their volunteer roles.
Do you share our passion for volunteering and believe that it can transform lives and build fairer, more compassionate communities? If so, you could be just who we are looking for to join our supportive and impactful team.
As our Volunteering Advisor, you will work across two programmes, both of which support people from Global Majority communities into volunteering. You will help volunteers gain the skills, experience and confidence that they need to increase their employability, and you will lead on delivering our Minoritised Ethnic Trustees (METs) programme, recruiting, training and supporting local residents to become charity trustees.
Key responsibilities of the role include:
- promoting volunteering widely; running stalls at community events, giving targeted presentations, organising borough-wide Volunteer Fairs, and working with referral agencies
- developing trustee training materials and facilitating engaging, interactive sessions, then matching trainees to trustee positions
- enrolling volunteers, motivating them to overcome barriers, helping them to secure and sustain volunteering placements, and tracking their progress
- working with hundreds of local Volunteer Involving Organisations to develop and advertise inspiring volunteer roles that meet a wide range of needs, abilities and interests
- using your analytical and proficient IT skills to produce reports and help review services.
We are currently office-free. This hybrid role is home-based, but with a requirement to undertake regular work at community venues around Tower Hamlets.
We are open to discussing how the 21 hours are worked across the working week.
The ability to speak a community language and local knowledge of Tower Hamlets would be an asset, but are not essential. We are very keen to hear from candidates with lived experience relevant to this role, from Volunteer Managers, and from people who are passionate about volunteering.
Benefits include:
- 5% employer pension contribution
- Full Time Equivalent 33 days annual leave, inclusive of bank holidays, rising with length of service
- Employee Assistance Programme
- Training for continued professional development
- Time Off In Lieu
Closing date for applications is 9.30am on Tuesday 9 April 2024.
Interviews will take place the week commencing 15 April 2024.
The client requests no contact from agencies or media sales.
Salary: £33,930 – £37,700 per annum pro rata + 8.5% pension contribution after successful completion of probation period.
Hours: Full-time or Part-time, minimum 3 days per week
Contract type: Permanent
Location: Battersea Library and home-working
Are you an experienced advice manager, or an advice supervisor looking to progress in your career? Are you passionate about helping others and looking for a challenging and rewarding role?
We are looking for a motivated individual to join our team as a Service Manager. This crucial role involves overseeing some of our health-related projects that work with health partners to get advice to people in the community who are most in need. These projects include the following; our Patient Welfare Advice Service – taking referrals from local GPs and social prescribers, our Community Mental Health Transformation Project – linking those experiencing poor mental health with welfare advice, plus others as required.
What will I be doing?
Make an impact every day by…
- Leading health projects, working with health partners to improve access to our advice services.
- Managing CAWs relationship with funders and commissioners; ensuring that reports and returns are completed to time and contracts are complied with - with a view to sustaining and potentially expanding funding for our projects and services.
- Ensuring the delivery of high-quality advice and information as part of these projects and services within the aims, policies, procedures and principles of the Citizens Advice service.
- Leading staff and volunteers to effectively perform their duties and responsibilities and ensure that advice staff and volunteers are supported, supervised, recruited and trained to perform their roles.
- Working collaboratively with the Management team, contributing to regular meetings developing services across the organisation.
What skills are we looking for?
We are looking for an empathetic and knowledgeable candidate with some experience in supervising advice staff and volunteers and an understanding of how funded projects work.
Citizens Advice Wandsworth is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.
What will I gain?
You will be part of a fast moving and exciting organisation, and part of a diverse and friendly team who are passionate about supporting people through hardship.
Here at Citizens Advice Wandsworth, we have a strong commitment to professional development and continuous training to help you develop and progress in your role.
We also offer these benefits:
- Access to training courses and professional development opportunities.
- Maternity, parental and caring leave paid above the statutory minimum.
- 8.5% pension contribution (after successful completion of your probation period).
- Access to an Employee Assistance Programme and clinical supervision.
- Cycle to Work scheme.
- Childcare voucher scheme.
- Generous leave entitlement, we give 25 days annual leave (with regular increases based on length of employment) plus public holidays and time off between Christmas and New Year.
- Option of flexible working arrangements where possible
For further information about the role and an application form, please visit our website via the apply button
Closing date: Monday 22nd April 9am
Interviews will be held: Thursday 25th April
Closing date: 16th April
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you a skilled volunteering professional with a passion for ensuring a positive volunteering experience? We’re looking for someone motivated, innovative and collaborative, who will use their deep knowledge of volunteering good practice, systems and efficient processes across key areas of the volunteering journey to make sure the experience for our Society’s Volunteers and Volunteer Role Managers is the best it can be.
This role will sit within the Volunteering Team, part of the People directorate, and will work across Alzheimer’s Society leading the experience team as the first point of contact to provide exceptional service across key parts of the volunteering journey, including attraction, recruitment, onboarding, training, engagement, and wellbeing support.
This will be a busy and challenging role; you will need to be curious; data driven, focused on customer experience, accessibility, EDIB, and encourage a learning and improvement culture. As a key part of the volunteering management team, you’ll be confident in facilitating, collaborating, project management, demonstrating excellent collaboration skills including stakeholder engagement.
It’s an exciting time for the Volunteering Team as we enter a new phase, develop our volunteering strategy and ensure we are able to meet the volunteering needs of the Society. As a leader of the ‘delivery’ element of the team, you will be a critical role in bringing this to life.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Lead and inspire a team to deliver exceptional service
- Ensure efficient, consistent, best practice delivery of key journey steps, including attraction, safer recruitment, onboarding, training, and wellbeing support.
- Work collaboratively to prioritise, plan and achieve success with multiple teams.
- Use data and insight to inform planning and decision making, as well as continuous service improvement and team performance.
- Champion Volunteers and Volunteer Role Managers well-being, providing safe supportive spaces and practical support where needed.
- Demonstrate commitment to inclusive working, ensuring equality and valuing diversity, with a focus on accessibility supporting people with lived experience. Role modelling behaviours, challenging our thinking, and amplifying and involving volunteering audiences to shape our work.
- Be as comfortable talking to someone with dementia as you are to our volunteers or leadership team.
- Able to contribute to discussions about what works well and where we could do things differently, to support a learning culture.
Application Process
Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
The purpose of this role is to provide crucial support to enable the life changing service we provide for women who have survived trafficking, exploitation and other forms of violence. The role will provide support to the Service Manager, line management to volunteers and high quality casework support to survivors living in our safe house accommodation. The postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service
for survivors.
The postholder will have significant experience of providing practical and emotional support to survivors. They will be able to develop, sustain, and evaluate joint work between agencies, establish good working relationships and negotiate effectively. We are looking for someone who can develop strong partnerships with other community organisations and groups, both locally within boroughs and London wide.
About Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run three safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Two reasons why you should join Ella’s
- You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
- You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
For more details and to make an application, please head to our website.
Closing date: Monday 22 April, 9.00am
Interviews: Actively recruiting, with interviews being held until beginning of May
An enhanced Disclosure and Barring Service check will be undertaken.
Due to the nature of the work, this post is for women only.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from diverse backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our learning disabilities service in Tower Hamlets.
£36,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
As Registered Service Manager (RSM) you will be responsible for ensuring your service is well led, maintains high quality standards, is financially robust and that your staff team are well developed and motivated.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Leadership Accountabilities:
Ensure the PBS framework is imbedded in service delivery with ongoing staff competency assessment and training
Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service.
Responsible for ensuring your service is well led, that customers are safeguarded against harm or abuse, and that your team delivers person centred support according to each customer's individual requirements.
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training.
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Drive business planning activities within your contract, ensuring relevant and challenging objectives are set and ongoing performance tracking, implementing improvement action plans as necessary.
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets.
Develop key business relationships with all relevant customers/families and external parties to ensure service delivery excellence.
Have sound knowledge of the customers living in the service and be able to promote their wellbeing and quality of life.
Responsible for housing and property compliance in area of responsibility.
Plan, organise and prioritise operations within your service to ensure maximum efficiencies/utilisation of all resources.
Working with your team, lead creative and ambitious customer involvement plans across the patch and ensure successful implementation of programme of activities relevant to what individual customers want.
Lead CQC inspections and Look Ahead quality visits, using Look Ahead's local indicators and your Power BI Dashboard to monitor quality/performance, set targets to ensure high rated services that reflect requirements of local funders and local and national standards.
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Have extensive leadership and CRM experience
Will be familiar with PBS Framework/Capable Environments
Have the ability to motivate staff to deliver excellent services
Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement
Be practical and methodical
For the full list please see our website
What you'll bring:
Essential:
Knowledge of Safeguarding, MHA, DOLs, MCA and regulatory frameworks
Understanding and experience with CQC inspection framework and regulations
Educated to degree level or equivalent
Will complete Look Aheads minimum competency training
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
For the full list please see our website.
Desirable:
Other relevant professional memberships and/or specialist qualifications
Holds relevant Health and Social Care management qualification - eg QCF Level 5
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you passionate about leading a creative and high achieving team supporting vulnerable adults and local VCS organisations? If so, we want to hear from you!
Age UK Lewisham and Southwark is looking for a Director of Services to oversee the delivery of our Lewisham-focused services: Community Connections (social prescribing), Community Development, Befriending and Community Transport.
Although the post holder will be working for Age UK Lewisham and Southwark, the teams they manage will support adults of all ages from 18+
The successful candidate will oversee an amazing team and work closely with partners across the health, social care, and voluntary sectors to ensure that isolated Lewisham residents get high quality services that enable them to find local groups that meet their needs, break down barriers to access and provide support from well trained and caring volunteers.
If you are a confident manager, who shares our vision of person-centred services that build on people’s strengths, and are keen to empower staff, volunteers and service users to contribute to the strategic vision of the organisation and to find creative new ways to work with partners and make a difference in the local community, this job is for you!
Age UK Lewisham and Southwark aims to provide a safe, inclusive workplace for people of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees and we strongly encourage you to apply if you are from a marginalized or underrepresented group.
Employee Benefits:
- 26 days annual leave + bank holidays
- Additional 1 day leave for Birthdays
- Access to an Employee Assistance Programme including access to a helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked
- Other flexible working options, including some hybrid working (ie some home working by agreement)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
For full details please download the Job Pack which includes a Job Description, Person Specification and application form.
Closing date for applications – 9am on 15th April 2024
Interviews will take place week commencing 22nd April in Catford
The client requests no contact from agencies or media sales.
Are you experienced in implementing Health and Safety policies, knowledgeable about buildings and can be hands on as well as strategic – all while making a difference to families, children and young people experiencing homelessness? If so, then come and join us!
We are looking to recruit a Facilities Manager for our site in South Westminster. The site is one of our most important resources and enables us to provide accommodation for up to 39 young people as well as excellent services to homeless children, families and young people.
This is an exciting and varied role in our Central Services team that will partner closely with the Director of Finance and Operations. You will be responsible for delivering a safe and secure living environment for the young people in our Hostel and Supported living accommodation as well as ensuring that our offices are maintained to a high standard and provide a place of welcome to our clients. You will also act as the organisation’s health and safety officer and manage a budget of approximately £250k for facilities management.
Please refer to the job description for further information. In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This post requires an enhanced DBS check.
The client requests no contact from agencies or media sales.
Staywell has two thriving, popular day centres offering a range of activities and support for older people with a range of needs. We need someone with excellent communication skills and a professional approach to work with our Day Services Manager, leading and supporting a large team of staff and volunteers.
You’ll need the ability to promote and foster a positive environment for both staff and clients, together with a willingness to be involved in all aspects of the operation of the centre.
If you would like an informal chat about this role before applying, please contact us (contact details on our website).
The client requests no contact from agencies or media sales.