Volunteer volunteer roles in mildmay ward, greater london

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our West Hertfordshire group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the West Hertfordshire area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Group Coordinator for our Asian MS group. As our Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in the UK to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Make a difference to the lives of cats and kittens in York and surrounding areas as an adoption coordinator. 

Role overview:​

As the adoption coordinator, you will oversee the rehoming process for cats in our care. This role is essential in matching cats with suitable adoptive families, ensuring a smooth transition from foster homes to permanent residences. You will work closely with fosters, adopters, the Trustees and the Home Visit Co-ordinator to facilitate successful adoptions that benefit both the cats and their new families.

Key responsibilities:​​

• ​Adoption management: Oversee the adoption process from home visit stage to adoption day, including participating in screening potential adopters, facilitating home visits, coordinating meet and greets and providing after care support. 

• ​Communication: Act as the primary point of liaison between prospective adopters and foster carers, providing information about available cats and addressing any questions or concerns with the aim of facilitating a smooth running adoption process. We use Facebook messenger and email as primary forms of communication so access to these is essential.

• ​Matchmaking:  Assess the needs and preferences of both cats and adopters to ensure the best possible matches for long-term success.

• ​Record keeping: Maintain accurate and organised records of adoption applications, follow-ups, and outcomes to track the progress of each adoption.

• ​Support and guidence: Provide resources and support to adopters on cat care, behaviour, and integration into their new homes to facilitate successful adoption. 

• ​Post-adoption support: Facilitate after care support for adopters and ensure the conditions of adoption agreements are upheld- for example sending out neutering reminders when adopted kittens are old enough  and sign adoptions off once fully complete. 

What we’re looking for:​

• Passion for animal welfare and a strong commitment to helping cats in need.

• ​Excellent communication and interpersonal skills.

• ​Strong organisational skills and attention to detail.

• ​Ability to handle cats safely and compassionately.

• ​Proficiency in basic computer skills with experience in using Microsoft Word, Teams, Excel and Docusign.

• ​Previous experience in animal rescue is preferred but not essential.

Why Join us?​

• Gain valuable experience in animal rescue.

• ​Make a direct impact on the lives of cats, our foster carers and the wider volunteer team.

• ​Be part of a supportive community of animal lovers and advocates.

• ​Receive ongoing support from the experienced Trustee team and volunteers.

We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Co-Group Coordinator for our London Borough of Sutton group. As our local Co-Group Coordinator you’ll take the lead, alongside our existing Group Coordinator, in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.

In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills. 

Time Commitment

We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the London Borough of Sutton area to carry out this role.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Athari Group

We take future nonprofit founders through a first-of-its-kind accelerator for idea-stage nonprofits.

The marketplace of ideas has a support gap: a great business or social enterprise can get funded at the idea stage, but nonprofits are typically not funded before they get off the ground. Individuals with great ideas often lack the requisite knowledge, fundraising capacity, support, and network to start a successful organization. Athari Group helps to bridge that gap, and support those interested in being in service to a cause greater than themselves.

We take future nonprofit founders through a first-of-its-kind accelerator for idea-stage nonprofits. Leaders in our program receive world-class mentorship and networking opportunities with nonprofit founders, workshops from root cause analysis to board development to initial and advanced fundraising, and the experience of learning alongside a group of peers.

When you work with Athari Group you will get the opportunity to own projects and work directly with our CEO, CMO and co-founders. We want you to be able to learn and enjoy the experience and engaging with our senior team is one way we do that.

Writing Coach

Volunteer Role Description (remote, unpaid)

In this role, over the course of two months, you are working with co-founder of a new nonprofit (nonprofits primarily in Africa, Latin American and Asia) to write their first grant. It ends up being 10-15 pages but they write it in 2-3 page sections every two weeks with you reviewing and giving feedback. You are not a copy-editor just looking for writing mistakes, although that is welcome, but thinking through their way of explaining their story, the problem they are addressing and their planned work. Sometimes things which are obvious to them are not obvious to a reader from another part of the world so you are looking for those gaps as well.

This document will be a key document for them as they apply for grants in the future.

Time commitment is 1-2 hours a week.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

1-2 months

An ideal opportunity to make a lasting diference in the lives of vulnerable women those who have experienced some form of abuse, violence or trauma and sexual exploitation. To be part of a team providing practical help and support within a women's only space, offering compassionate care and a listening ear. To engage in and also opportunity to lead creative activities, exploring faith and helping build trustful friendships, providing hospitality and friendly conversations. The ability to identify women that may need extra support or referral to external agencies. 

The ideal person volunteering for this role should have the ability to relate sensitively to vulnerable women, with various needs, able to build rapport and boundaries in relationships. A commitment and compassion for our cause, preferably Christian, have good communication and listening skills. Good time management and able to work well as part of a team. Be friendly, approachable, a positive outlook and enthusiastic, with a willingness to learn. Preferably knowledge, understanding or lived experience of sexual exploitation and or domestic abuse, an awareness of the needs of the vulnerable.

Are you committed to driving excellence and innovation? Do you have experience working within practitioners of EPRR Skills and Development?

As a Community of Practice Officer, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication.

As a Community of Practice Officer, you will:

• Support the Community of Practice Lead in coordinating the community.
• Focus on specific activities or areas within the community of practice.
• Assist in delivering impactful initiatives and projects.
• Foster collaboration and strengthen professional engagement.
• Champion inclusivity and provide support to community members.
• Contribute to the overall success and development of the community.

As a Community of Practice Officer with responsibility for Skills and Development, you will play a vital role in shaping how specialist volunteers contribute to St John Ambulance's mission, helping to establish and maintain standards of excellence.

For more information about this role, please see the role description.

The closing date for this vacancy is 20/07/2025

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

Bright Futures UK is looking for passionate and knowledgeable KS3 English tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses. 

What will you be doing? 

• Run tutoring sessions online to support a young person. 
• Offer subject area knowledge and expertise related to KS3 English curriculum. 
• Help to combat social isolation through fun and engaging tutoring sessions. 
• Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

• Subject Knowledge: Strong understanding of KS2 and KS3 English concepts and specifications.
• Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
• Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
• Reliability: Consistent availability for the agreed-upon time commitment.
• You must be a UK resident and be at least 18 years old.

What difference will you make? 

• Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
• Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
• Future Opportunities: Equip students with the knowledge and skills they need to succeed. 

What will you gain?

• The opportunity to fight education inequities and make a difference in a young person's life
• Enhanced DBS Certificate
• Safeguarding level one training
• Skill development opportunities and practical experience

Location 

• Remote/Online

Time 

• 1 Hour per Week 
•  Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are seeking a dedicated Technical Support Specialist to serve as the first point of contact for our application users, including students, instructors, and administrators. This role involves resolving technical issues, supporting user onboarding, and developing helpful resources and documentation. You will collaborate with our digital and product teams to ensure a seamless and stable user experience.

Key tasks

• Serve as the primary point of contact for application users, addressing technical issues and inquiries across various channels including email, chat, and support ticketing systems.

• Diagnose and resolve user interface (UI) issues specifically related to the student application.

• Develop and maintain comprehensive documentation of frequently asked questions and common technical issues to enhance self-service options and improve overall support efficiency.

• Effectively escalate complex or unresolved technical problems to the digital team.

• Provide support for new users onboarding onto instructor and administrator portals, including user training sessions and the creation of helpful support materials like how-to guides and instructional videos.

• Collaborate closely with the product development team to thoroughly test new features and updates prior to their public release, ensuring stability and user-friendliness.

What we’re looking for

• Demonstrated commitment to Roots Academy’s mission and eagerness to contribute.

• Proven experience in a technical support, help desk, or similar client-facing role, preferably within a software or education technology environment.

• Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical issues, particularly related to user interfaces.

• Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and empathetically to non-technical users.

• Familiarity with support ticketing systems and knowledge base management.

• Ability to work collaboratively with cross-functional teams.

• A proactive attitude towards identifying areas for improvement in support processes and user experience.

• Experience in creating user-friendly documentation, training materials, or video tutorials is desirable.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in design and digital marketing.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

Social Friday

Social Friday reinvents the end of the workweek by transforming unproductive Friday hours into a global tradition of purpose, teamwork, and impact—connecting businesses, nonprofits, and communities through hands-on engagement.

Fridays are the least productive time of the week. Work slows down, focus fades, and hours are lost. The numbers are staggering:

• Unproductive Friday hours cost the U.S. economy $1.9 trillion annually.
• 1 in 4 people worldwide feel lonely, struggling to reach their full potential.
• The U.S. Surgeon General calls loneliness an epidemic, costing employers $154 billion yearly.
• Remote and hybrid work has widened the gap, leaving employees more disconnected than ever.
• Societal tensions are rising, creating an urgent need for initiatives that bring people together.

Governments debate the four-day workweek—but what if, instead of subtracting a day from work, we added purpose to Fridays?

We face a choice: -Accept the status quo and keep losing trillions. +Or flip the script, turning Fridays into a force for good.

Social Friday isn’t just a project—it’s a movement. A global tradition in the making that transforms the least productive hours of the week into moments of connection, impact, and purpose, where doing good becomes a habit.

Beyond one-time events, Social Friday is designed to scale into a lasting global movement, embedding social impact into work culture and everyday life.

How It Works

A scalable platform connects businesses, NGOs, and volunteers, transforming Fridays into a global force for change through engagement, collaboration, and gamification.

By integrating leaderboards, challenges, badges, and rewards, Social Friday keeps participation exciting and fosters a culture where social impact becomes part of the routine.

This isn’t just about reducing disengagement. It is about transforming the way society, nonprofits, and businesses connect, creating a future where social impact is a shared responsibility, embedded into everyday life. Social Friday has the power to turn the least productive time of the week into the most meaningful, a global tradition, the Olympics of Giving Back.

Community Coordinator

Volunteer Role Description (remote, unpaid)

Want to Be the Reason People Feel Welcome, Seen, and Inspired?

You’re not just a communicator, you’re a connector. The kind of person who knows how to turn a quick answer into a meaningful moment.

At Social Friday, we’re redefining how people spend their time and how they come together. Through purpose-driven events that flip Friday afternoons into something meaningful, we bring companies, nonprofits, and individuals into a space where doing good becomes a lifestyle.

As our Community Coordinator, you’ll be the friendly face and steady hand that guides participants through the experience. From the first question to the final thank-you, you’ll make sure everyone feels like they belong.

What You’ll Do

• Be the first point of contact for participants—friendly, helpful, and clear
• Guide people through what Social Friday is, how to join, and what to expect
• Support companies and nonprofits with onboarding and logistics
• Gather participant feedback and stories to help us grow
• Work closely with the Event Manager to ensure a seamless experience
• Keep the Social Friday vibe alive: warm, purposeful, and energizing

What You Bring

• Excellent communication skills, written and spoken
• A welcoming, people-first mindset
• Organized and responsive, you follow up, follow through, and keep things moving
• Experience in community engagement, hospitality, customer care, or social initiatives
• A passion for human connection and social impact

We’re looking for someone who gets people, someone who doesn’t just answer questions, but helps every participant feel part of something bigger.

Social Friday is the Olympics of Giving Back. And you’re the one who makes sure no one sits in the stands alone.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 weeks

Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area. 

We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion. 

Main activities: 

• To be familiar with and support the aims and policies of the RSPCA. 

• To be familiar with our branch rules and follow them at all times. 

• To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA. 

• To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable. 

• In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch. 

• To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference. 

• To be aware of the outcome of regional board meetings and support regional initiatives. 

• To attend the trustee training course. 

• To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers. 

• To welcome new trustees and volunteers to the branch. 

About the RSPCA

We’re proud to be the oldest welfare charity in existence

• We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering. 

• Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes. 

• Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse. 

• Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty. 

• We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.

What are we looking for? 

• Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital. 

• Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential. 

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post. 

• In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity. 

What can we offer you? 

• It’s a great way to meet like-minded people who share your enthusiasm for animal welfare. 

• You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals. 

• New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities. 

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch. 

• Volunteer at the heart of the local community. 

Please note that despite the January deadline on the job description, this role now has a rolling deadline and will be actively interviewing until the position is filled.

About TLC 

The Trans Legal Clinic is the first trans-led specialist gender identity legal practice and registered charity in the UK. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans* people equipped with the necessary legal tools to navigate the world in their affirmed gender. 

Service Introduction 

The Casework department is the core of our organisation, working directly with clients by offering them support and advocacy. We have assisted over 70 clients since October 2023 and will be re-opening our referrals in January 2025 to new clients seeking our support. 

Our Casework department is divided into four teams. Each team constitutes of one Specialist Caseworker who oversees 5-15 casework volunteers. Our four teams are: 

Housing and Homelessness 

Discrimination 

Gender Recognition: legal transition and healthcare advocacy 

Gender-Based Violence: domestic abuse and hate crime 

Our Gender-Based Violence team provides specialist support to trans* individuals who have experienced hate crime, domestic abuse, and/or sexual violence. We work with compassion and care to empower our clients, often in extremely distressing circumstances, offering practical assistance in navigating the criminal justice system, obtaining protective orders, and accessing support services. Recognising the unique challenges trans* people face in these situations, our team works to address systemic inequalities and ensure that all clients feel safe, heard, and supported throughout their journey to justice and recovery.  

Key tasks and responsibilities 

Support and outreach 

Be fully aware of safeguarding issues and lead on client risk management within the service. 

Update the Gender-Based Violence client database to ensure client records are updated within agreed timeframes and that they accurately record interventions and demonstrate progress. 

Liaise with our team of solicitors when requesting advice and guidance on a case. 

Reach out to organisations that specialise in gender-based violence, especially hate crime, domestic abuse, and/or sexual violence and trans* specific services, to collaborate and share knowledge and resources.

Teamwork 

Lead the Gender-Based Violence team by supervising caseworkers.

Support caseworks by setting clear objectives and holding team and individual supervisions regularly. 

Set and moderate team performance targets. 

Attend department meetings and contribute to discussions. 

Be respectful to colleagues and support good communication between all stakeholders. 

Research 

Create and deliver training for current and future caseworkers in the Gender-Based Violence team. 

Create resources for caseworkers on relevant legislation, case studies, and good practice, to allow them to become more knowledgeable and independent whilst working with clients. 

Create resources for clients and those seeking information on our website about hate crimes, domestic abuse, and sexual violence. 

Conduct general research into hate crimes, domestic abuse, and sexual violence experienced by trans* people in the UK. 

General 

Ensure you approach to contact with clients is trauma-informed and person-centred. 

Adhere to Trans Legal Clinic’s Policies and Procedures at all times. 

Cover for other members of the team and department as necessary. 

Be proactive in reviewing and evaluating own performance and identifying upon areas for improvement and development. 

Undertake any other duties compatible with the level and nature of the role and/or reasonable required by more senior members of staff. 

Attend and participate in external meetings and briefings as required. 

The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the Trans Legal Clinic. The post holder will be expected to undertake other duties as appropriate and as requested by their line manager.